Introducing G2.ai, the future of software buying.Try now
Compare HCL Commerce and SAP Commerce Cloud 
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (46.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCL Commerce
Star Rating
(182)4.0 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceSAP Commerce Cloud
Star Rating
(292)4.3 out of 5
Market Segments
Enterprise (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Commerce Cloud excels in handling complex, enterprise-level commerce needs, making it a preferred choice for businesses with extensive product catalogs and intricate pricing rules. Users appreciate its scalable platform that efficiently manages customer data, which is essential for large-scale operations.
- Users say that HCL Commerce offers a user-friendly experience, particularly highlighting its intuitive navigation and dynamic layout. Reviewers have noted that these features significantly enhance usability, especially for tech-savvy users who value seamless access to various e-commerce solutions.
- According to verified reviews, SAP Commerce Cloud stands out for its easy deployment possibilities, which simplify the setup process for e-commerce and B2B projects. This feature has been praised for helping teams get up and running quickly, a crucial factor for businesses looking to launch efficiently.
- Reviewers mention that HCL Commerce provides robust data analytics capabilities, which aid in customer acquisition and decision-making. Users have expressed satisfaction with the platform's ability to deliver insights that drive business growth, making it a valuable tool for data-driven strategies.
- G2 reviewers highlight the quality of support offered by SAP Commerce Cloud, with many users noting its strong customer service as a key advantage. This support is particularly beneficial for businesses navigating complex B2B and B2C processes, ensuring they have the assistance needed to succeed.
- Users report that while HCL Commerce has strengths in certain areas, it faces challenges in overall market presence and user satisfaction compared to SAP Commerce Cloud. The latter's higher G2 Score reflects a broader base of positive feedback, indicating a more favorable reception among users.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
HCL Commerce
No trial information availableSAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.3
125
8.7
214
Ease of Use
7.8
126
8.1
223
Ease of Setup
7.0
55
7.9
162
Ease of Admin
7.4
52
8.2
95
Quality of Support
7.8
122
8.5
205
Has the product been a good partner in doing business?
7.8
53
8.4
88
Product Direction (% positive)
8.2
120
8.9
207
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
8.4
30
8.3
80
8.3
31
8.4
83
8.2
31
8.3
82
8.3
31
8.5
86
8.1
32
8.5
86
Generative AI
8.2
30
8.1
33
8.3
30
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
7.7
84
8.1
105
7.7
84
8.3
131
7.9
85
8.1
132
|
Verified
8.0
86
8.1
130
|
Verified
7.4
80
8.0
125
7.8
78
8.0
127
|
Verified
8.2
78
8.3
105
Product Catalog
8.1
82
8.3
130
8.0
85
8.2
127
|
Verified
8.0
79
8.3
129
|
Verified
7.6
73
8.3
114
|
Verified
Order Process
8.2
88
8.5
133
|
Verified
8.2
85
8.5
126
|
Verified
8.1
84
8.1
125
|
Verified
8.3
83
8.5
125
|
Verified
8.0
84
8.5
131
8.0
80
8.0
118
|
Verified
8.4
76
8.4
126
8.4
71
8.4
116
Multi-Channel Support
8.5
79
8.4
127
8.2
74
7.9
122
|
Verified
8.3
71
8.1
119
|
Verified
8.2
72
8.4
124
|
Verified
8.3
76
8.2
118
|
Verified
8.1
71
7.9
95
8.2
71
8.5
127
|
Verified
Platform
8.0
79
8.5
122
|
Verified
7.9
81
8.3
129
|
Verified
7.9
78
8.3
127
|
Verified
8.1
80
8.4
128
|
Verified
7.9
80
8.3
122
8.3
81
8.7
123
|
Verified
8.2
76
8.5
119
|
Verified
8.4
83
8.6
125
|
Verified
8.1
77
8.2
122
|
Verified
8.0
78
8.5
118
|
Verified
8.2
82
8.3
123
|
Verified
8.3
87
8.5
127
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
Not enough data
8.9
40
Not enough data
8.7
40
Omnichannel Features
Not enough data
8.8
40
Not enough data
8.6
34
Not enough data
8.9
38
Not enough data
9.0
35
Not enough data
8.6
36
Not enough data
8.7
39
Not enough data
8.6
38
Categories
Categories
Shared Categories
HCL Commerce and SAP Commerce Cloud are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
SAP Commerce Cloud is categorized as Order Management and Omnichannel Commerce
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.7%
Information Technology and Services
10.3%
Apparel & Fashion
9.0%
Computer Software
6.9%
Management Consulting
3.4%
Other
49.7%
Information Technology and Services
16.8%
Computer Software
9.2%
Retail
7.2%
Accounting
5.2%
Marketing and Advertising
4.4%
Other
57.2%
Alternatives
Discussions
How can it be useful for more people?
1 Comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 Comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
