# BigCommerce vs Sana Commerce Cloud Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BigCommerce excels in user-friendliness, with many users highlighting its intuitive interface and easy access to thousands of apps. This makes it particularly appealing for small businesses that may not have extensive technical expertise.
- **Users say** that Sana Commerce Cloud offers robust features for mid-market businesses, particularly in areas like automated tax calculations and real-time inventory insights. Reviewers appreciate the platform's ability to streamline complex processes, making it a strong choice for companies with diverse product offerings.
- **According to verified reviews** , BigCommerce has a higher overall satisfaction score, indicating that users feel more positively about their experience. Many recent users have praised its quick implementation and responsive customer service, which can be crucial for businesses looking to get up and running swiftly.
- **Reviewers mention** that Sana Commerce Cloud shines in its customization capabilities, allowing for a tailored shopping experience. Users appreciate the platform's user-friendly dashboard and the ability to manage a wide range of products seamlessly, which can enhance the overall shopping experience.
- **G2 reviewers highlight** that while BigCommerce is well-regarded for its ease of use, some users have noted challenges in meeting specific workflow needs, particularly in more complex setups. This could be a consideration for businesses with unique operational requirements.
- **Users report** that Sana Commerce Cloud provides excellent support and transparency in payment processes, which is essential for maintaining customer trust. The platform's ability to accept various global credit cards and offer a seamless shopping experience across time zones is a significant advantage for international businesses.



| | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 580 | 124 | 
| **Largest Market Segment** | Small-Business (77.1% of reviews) | Mid-Market (48.0% of reviews) | 
| **Entry Level Price** | $29.95/ per month | Contact Us Per Month | 

---
## Top Pros & Cons

### BigCommerce

Pros:
- Ease of Use (38 reviews)
- Customer Support (20 reviews)

Cons:
- Limited Customization (11 reviews)
- Expensive (10 reviews)

### Sana Commerce Cloud

Pros:
- Ease of Use (17 reviews)
- Integrations (12 reviews)

Cons:
- Expensive (2 reviews)
- Inefficient Search (2 reviews)

---
## Ratings Comparison
| Rating | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
  | **Meets Requirements** | 8.3 (490 reviews) | 9.0 (87 reviews) | 
  | **Ease of Use** | 8.4 (493 reviews) | 9.1 (88 reviews) | 
  | **Ease of Setup** | 8.3 (311 reviews) | 8.1 (60 reviews) | 
  | **Ease of Admin** | 8.4 (288 reviews) | 8.6 (60 reviews) | 
  | **Quality of Support** | 8.3 (471 reviews) | 8.8 (87 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (284 reviews) | 8.8 (60 reviews) | 
  | **Product Direction (% positive)** | 7.9 (472 reviews) | 8.3 (81 reviews) | 

---
## Pricing

### BigCommerce

#### Entry-Level Pricing

Plan: Standard

Price: $29.95 / per month

Description: Everything you need to start selling online

Key Features:
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay

[Browse all 4 editions](https://www.g2.com/products/bigcommerce/pricing)

#### Free Trial

Yes

### Sana Commerce Cloud

#### Entry-Level Pricing

Plan: Essential

Price: Contact Us Per Month

Description: Get the essentials to start your B2B e-commerce web store to meet new customers and market needs.

Key Features:
- Pre-built ERP-integration
- State-of-the-art Visual Designer
- 24/7 access to historical data & documents

[Browse all 3 editions](https://www.g2.com/products/sana-commerce-cloud/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Order Management

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Sana Commerce Cloud** | 9.6/10 | 29 |

#### Order Entry

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Entry** | Not enough data | 9.8 (22 reviews) | 
| **Register** | Not enough data | 9.7 (25 reviews) | 
| **Notifications** | Not enough data | 9.5 (25 reviews) | 

#### Order Tracking

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Shipping** | Not enough data | 9.6 (24 reviews) | 
| **Tracking** | Not enough data | 9.7 (24 reviews) | 
| **Backorder** | Not enough data | 9.3 (25 reviews) | 

#### Inventory Management

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Stock Levels** | Not enough data | 9.2 (24 reviews) | 
| **Flow Of Goods** | Not enough data | 9.4 (24 reviews) | 
| **Reserving Goods** | Not enough data | 9.4 (24 reviews) | 

#### Customer Management

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Order Status** | Not enough data | 9.7 (27 reviews) | 
| **Information Access** | Not enough data | 9.6 (27 reviews) | 
| **Email Notifications** | Not enough data | 9.6 (25 reviews) | 

#### Subscription Management

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Payment Data** | Not enough data | 9.7 (26 reviews) | 
| **Payment Gateway** | Not enough data | 9.8 (25 reviews) | 
| **Billing** | Not enough data | 9.4 (26 reviews) | 
| **Automatic Payments** | Not enough data | 9.7 (24 reviews) | 

#### Agentic AI - Order Management

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 7.7/10 | 424 |
| **Sana Commerce Cloud** | 8.8/10 | 76 |

#### Headless Commerce

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Decoupling** | 7.4 (85 reviews) | 9.7 (23 reviews) | 
| **REST APIs** | 7.8 (93 reviews) | 9.6 (26 reviews) | 
| **Data Orchestration** | 7.6 (90 reviews) | 9.5 (25 reviews) | 
| **Customization** | 7.5 (103 reviews) | 9.4 (32 reviews) | 
| **Extensibility** | 7.5 (92 reviews) | 9.7 (31 reviews) | 

#### Generative AI

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **AI Text Generation** | 7.2 (53 reviews) | Not enough data | 
| **AI Text Summarization** | 7.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Commerce Platforms

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Autonomous Task Execution** | 5.2 (9 reviews) | Not enough data | 
| **Cross-system Integration** | 6.2 (11 reviews) | Not enough data | 
| **Adaptive Learning** | 5.5 (11 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.2 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 5.3 (11 reviews) | Not enough data | 
| **Decision Making** | 5.6 (11 reviews) | Not enough data | 

#### Merchandising/Marketing

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Storefront Design Tools** | 7.9 (389 reviews) | 8.6 (70 reviews) | 
| **Product Visualization** | 8.3 (387 reviews) | 8.6 (70 reviews) | 
| **Recommendations / Personalization** | 7.7 (369 reviews) | 8.3 (65 reviews) | 
| **Promotions and Discounts** | 7.9 (372 reviews) | 8.2 (63 reviews) | 
| **Shopping Cart Abandonment** | 7.9 (351 reviews) | 8.2 (57 reviews) | 
| **Product Reviews** | 7.7 (349 reviews) | 8.8 (55 reviews) | 
| **SEO** | 7.9 (359 reviews) | 8.4 (65 reviews) | 

#### Product Catalog

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Content Management** | 8.3 (387 reviews) | 8.9 (72 reviews) | 
| **Product Configuration** | 8.2 (376 reviews) | 8.8 (65 reviews) | 
| **Product Search and Filtering** | 8.0 (379 reviews) | 8.4 (73 reviews) | 
| **Intangible Products** | 7.9 (266 reviews) | 8.4 (48 reviews) | 

#### Order Process

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Checkout Process** | 8.5 (389 reviews) | 8.9 (71 reviews) | 
| **Shipping Options** | 8.1 (379 reviews) | 8.7 (67 reviews) | 
| **Tax Display and Processing** | 8.5 (363 reviews) | 8.8 (64 reviews) | 
| **Payment Processing** | 8.8 (374 reviews) | 8.6 (61 reviews) | 
| **Order Management** | 8.5 (387 reviews) | 9.0 (69 reviews) | 
| **Returns / Refunds** | 8.2 (345 reviews) | 8.8 (50 reviews) | 
| **Inventory Management** | 8.1 (332 reviews) | 8.8 (65 reviews) | 
| **Multi-Channel Fulfillment** | 7.8 (261 reviews) | 8.7 (48 reviews) | 

#### Multi-Channel Support

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Omnichannel** | 8.0 (320 reviews) | 8.8 (54 reviews) | 
| **Mobile** | 8.0 (352 reviews) | 8.4 (65 reviews) | 
| **Social Commerce** | 7.9 (304 reviews) | 8.3 (48 reviews) | 
| **Customer Service** | 8.0 (341 reviews) | 8.8 (56 reviews) | 
| **Store Locator** | 7.7 (231 reviews) | 9.0 (43 reviews) | 
| **3rd-Party Store Integration** | 7.9 (245 reviews) | 8.6 (39 reviews) | 
| **B2B** | 7.6 (198 reviews) | 9.2 (63 reviews) | 

#### Platform

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **APIs** | 8.1 (296 reviews) | 8.3 (53 reviews) | 
| **Customization** | 7.8 (367 reviews) | 8.4 (67 reviews) | 
| **Integrations to Add-on Tools** | 7.8 (339 reviews) | 8.2 (63 reviews) | 
| **User Management** | 8.4 (355 reviews) | 8.6 (66 reviews) | 
| **Reporting / Analytics** | 7.9 (354 reviews) | 8.2 (60 reviews) | 
| **Security** | 8.6 (361 reviews) | 8.9 (63 reviews) | 
| **Multi-Site Management** | Feature Not Available | 8.9 (51 reviews) | 
| **Admin Access Rights** | 8.6 (348 reviews) | 9.1 (65 reviews) | 
| **Test-to-Product Migration** | Feature Not Available | 8.7 (58 reviews) | 
| **Internationalization** | Feature Not Available | 9.2 (53 reviews) | 
| **Cross Browser Support** | 8.5 (332 reviews) | 9.0 (63 reviews) | 
| **Performance and Reliability** | 8.6 (377 reviews) | 8.9 (68 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | N/A | N/A |
| **Sana Commerce Cloud** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **BigCommerce** | 8.1/10 | 33 |
| **Sana Commerce Cloud** | N/A | N/A |

#### Reporting

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Reports & Analytics** | 8.3 (32 reviews) | Not enough data | 
| **Data Transfer Tools** | 7.9 (32 reviews) | Not enough data | 

#### Omnichannel Features 

| Feature | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Retail Management** | 7.9 (30 reviews) | Not enough data | 
| **POS Integration** | 7.7 (27 reviews) | Not enough data | 
| **Social Media Integration** | 7.8 (30 reviews) | Not enough data | 
| **Customer Service Integration** | 8.4 (29 reviews) | Not enough data | 
| **Marketing Tools** | 8.4 (31 reviews) | Not enough data | 
| **E-commerce Integration** | 8.1 (32 reviews) | Not enough data | 
| **ERP Integration** | 8.2 (27 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)

**Unique to BigCommerce (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)

**Unique to Sana Commerce Cloud (1):** [Order Management Software](https://www.g2.com/categories/order-management)


---
## Reviewer Demographics

### By Company Size

| Segment | BigCommerce | Sana Commerce Cloud | 
|---|---|---|
| **Small-Business** | 77.1% | 43.9% | 
| **Mid-Market** | 18.8% | 48.0% | 
| **Enterprise** | 4.1% | 8.1% | 

### By Industry

#### BigCommerce

- **Retail:** 20.1%
- **Apparel & Fashion:** 6.0%
- **Marketing and Advertising:** 5.0%
- **Information Technology and Services:** 3.9%
- **Consumer Goods:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Automotive:** 3.2%
- **Sporting Goods:** 3.2%
- **Wholesale:** 2.5%
- **Consumer Electronics:** 2.3%
- **Other:** 46.7%

#### Sana Commerce Cloud

- **Computer Software:** 14.6%
- **Wholesale:** 9.8%
- **Consumer Goods:** 6.5%
- **Business Supplies and Equipment:** 4.1%
- **Building Materials:** 3.3%
- **Construction:** 3.3%
- **Food & Beverages:** 3.3%
- **Accounting:** 2.4%
- **Apparel & Fashion:** 2.4%
- **Automotive:** 2.4%
- **Other:** 48.0%

---
## Alternatives

### Alternatives to BigCommerce

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (268 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5109 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (609 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews)

### Alternatives to Sana Commerce Cloud

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5109 reviews)
- [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (609 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1276 reviews)
- [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (300 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)
- [Webgility](https://www.g2.com/products/webgility/reviews) — 4.6/5 stars (377 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4805 reviews)

---
## Top Discussions

### BigCommerce

- Title: [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) — 2 comments
  > **Top comment:** "No idea. I have never used shopify. What I do know is Big Commerce works. They are also making changes and upgrading the software.

I have seen many little..."
- Title: [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) — 2 comments
  > **Top comment:** "Shopify"
- Title: [What software does BigCommerce integrate with?](https://www.g2.com/discussions/42165-what-software-does-bigcommerce-integrate-with) — 2 comments, 1 upvote
  > **Top comment:** "with many more with Google"
- Title: [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) — 1 comment, 1 upvote
  > **Top comment:** "We are migrating to BigCommerce and rebuiliding our entire e-commerce experience using the tools available in it."
- Title: [Big Commerce  Likes And Dislikes](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) — 1 comment, 1 upvote
  > **Top comment:** "nice blog First, I appreciate your blog; I have read your article carefully, Your content is very valuable to me. I hope people like this blog too. I hope..."

### Sana Commerce Cloud

- Title: [What does Sana Commerce do?](https://www.g2.com/discussions/what-does-sana-commerce-do) — 1 comment
  > **Top comment:** "It's an E-Commerce solution (alternative to Shopify) that's fully integrated with your ERP system. For us, that's SAP Business One. It pulls real-time stock,..."
- Title: [What is Sana Software?](https://www.g2.com/discussions/what-is-sana-software) — 1 comment
  > **Top comment:** "will teach the first 10 people how to earn $35,000 within 5day but you will pay me 10% of your profit immediately you've received your profit as my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigcommerce-vs-sana-commerce-cloud)