Salesforce Data Cloud Features
Data Integration (6)
1st-Party Data Integration
Integration with ad servers, DSPs, and SSPs, and other data sources for in- and out-bound data transfer.
2nd-Party Data Integration
Allows user to combine first party data collected with additional first party data of strategic partners.
3rd-Party Data Integration
Breadth of standard integrations to third-party data providers.
Offline Data Integration
Able to easily integrate data from offline sources.
Mobile Data Integration
Able to easily integrate mobile data within the DMP platform.
Data Export Tools
Able to extract data from the DMP in bulk through a structured file.
Data Analysis & Optimization (4)
Audience Segmentation
Ease of segmenting user profiles into groups.
Recommendations
Analyzes data to find and recommend the highest value customer segmentations.
Standard Dashboards
Provides pre-built dashboards to aggregate and display data.
Custom Reports
Allows users to easily build customized reports and dashboards.
Platform (5)
Data Permissions
Able to set data permissions for strategic partners.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.
Enterprise Scalability
Provides features to allow scaling for large organizations.
Internationalization
Enables users to use the DMP in multiple languages.
Administration (7)
Data Modelling
Tools to (re)structure data in a manner that allows extracting insights quickly and accurately
Recommendations
Analyzes data to find and recommend the highest value customer segmentations.
Workflow Management
Tools to create and adjust workflows to ensure consistency.
Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Marketing Integrations
Integrates with marketing software to assist with the creation of targeted marketing campaigns
Ad Integrations
Integrates with digital advertising platforms to optimize and target ad campaigns
Data Exporting
Allows users to export audience data into different formats
Compliance (4)
Sensitive Data Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
Training and Guidelines
Provides guidelines or training related to sensitive data compliance requirements,
Policy Enforcement
Allows administrators to set policies for security and data governance
Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse
Data Quality (3)
Data Preparation
Curates collected data for big data analytics solutions to analyze, manipulate, and model
Data Distribution
Facilitates the disseminating of collected big data throughout parallel computing clusters
Data Unification
Compile data from across all systems so that users can view relevant information easily.
Data Sourcing (4)
Data Enrichment
Based on 28 Salesforce Data Cloud reviews. Uses external data sources to improve customer profiles.
Expandability
As reported in 28 Salesforce Data Cloud reviews. Can be updated to accept new sources and types of data.
Content Marketing
Based on 27 Salesforce Data Cloud reviews. Can act as a content marketing platform.
Multiple Devices
Based on 27 Salesforce Data Cloud reviews. Can engage with customers across any device with a consistent message.
Intelligence (3)
Marketing Metrics
Provides analysis of marketing program ROI and efficiency. This feature was mentioned in 27 Salesforce Data Cloud reviews.
Predictive Modeling
As reported in 26 Salesforce Data Cloud reviews. Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
Recommendation Engine
Based on 26 Salesforce Data Cloud reviews. Uses artificial intelligence to provide suggestions based on desired outcomes.
Audiences (4)
Audience Insights
Delivers in-depth, actionable insights on audience demographics, interests, affinities, and behaviors
Influencer Identification
Helps users identify influencers or thought leaders within their target audience
Buyer Personas
Identifies or creates customer profiles and personas
Segmentation
Offers tools for building custom audience segments
Data Analysis (4)
Network Analysis
Identifies and visualizes how audience segments relate to one another
Dashboards
Offers customizable dashboards and reports
Visualizations
Allows users to visualize and interact with data to gain deeper insights
Advanced Filtering
Allows users to drill down or slice and dice audience data with filters
Management (9)
Business Glossary
Lets users build a glossary of business terms, vocabulary and definitions across multiple tools.
Data Discovery
Provides a built-in integrated data catalog that allows users to easily locate data across multiple sources.
Data Profililng
Monitors and cleanses data with the help of business rules and analytical algorithms.
Reporting and Visualization
Visualize data flows and lineage that demonstrates compliance with reports and dashboards through a single console.
Data Lineage
Provides an automated data lineage functionality which provides visibility over the entire data movement journey from data origination to destination.
Hierarchy Management
Captures and manages data hierarchy and definitions.
Reference Data Management
Helps integrate external and internal reference data such as industry codes, entity identifiers, country codes etc used to categorize information across systems.
Data Lineage
Helps understand the origination and route of data along with the transformations happening across various domains.
Metadata Management
Provides context and information for data assets stored across domains and ensures adherence to established policies and processes.
Security (5)
Access Control
Authenticates and authorizes individuals to access the data they are allowed to see and use.
Roles Management
Helps identify and manage the roles of owners and stewards of data.
Compliance Management
Helps adhere to data privacy regulations and norms.
Data Governance
Encompasses of policies, principles and qualities to promote access to accurate and certified master data.
Data Masking
Helps mask or hide critical information to prevent unauthorized access.
Maintainence (2)
Data Quality Management
Defines, validates, and monitors business rules to safeguard master data readiness.
Policy Management
Allows users to create and review data policies to make them consistent across the organization.
Functionality (4)
Multi-Domain
Centralizes the management of multiple domains of master data which includes product, customer, vendor, asset, location and pricing.
Match & Merge
Matches master data records and merges them into a single accurate record across source systems.
Relationship Mapping
Shows relationships between records and entries, defined in a repository model.
User Interface
Provides a simple customizable design environment to develop custom UIs using simple drag and drop actions.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Firewall Software (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input This feature was mentioned in 15 Salesforce Data Cloud reviews.
Adaptive Learning
Improves performance based on feedback and experience This feature was mentioned in 15 Salesforce Data Cloud reviews.
Agentic AI - Data Governance (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Audience Intelligence Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Data Management Platform (DMP) (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives






