Compare Insider One and Salesforce Data 360 (formerly Data Cloud) 
At a Glance
Market Segments
Mid-Market (45.2% of reviews)
Mid-Market (42.7% of reviews)
Entry-Level Pricing
No pricing available
$500.00 100000 Credits
Insider One
Star Rating
(1,350)4.8 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Insider OneSalesforce Data 360 (formerly Data Cloud)
Star Rating
(247)4.3 out of 5
Market Segments
Mid-Market (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
$500.00 100000 Credits
Learn more about Salesforce Data 360 (formerly Data Cloud)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Insider One excels in user satisfaction, boasting a higher overall rating compared to Salesforce Data 360. Users appreciate its behavioral segmentation feature, which allows for targeted engagement based on actual product interests, enhancing marketing effectiveness.
- Users say that Insider One's implementation process is notably quick and intuitive, making it easier for teams to get started. In contrast, some Salesforce Data 360 users have mentioned challenges with setup, indicating a steeper learning curve for new users.
- Reviewers mention that Insider One provides a superior quality of support, with many praising the responsiveness and helpfulness of the support team. This contrasts with Salesforce Data 360, where users have expressed a desire for more robust support options.
- According to verified reviews, Insider One shines in ease of use, with users highlighting its straightforward interface that facilitates daily tasks. Salesforce Data 360, while powerful, has received feedback indicating that its interface can be less intuitive, potentially hindering user experience.
- Users appreciate Insider One's diverse and effective tools that allow for quick campaign execution, which is particularly beneficial for larger organizations. On the other hand, Salesforce Data 360 is recognized for its ability to unify data from multiple sources, but some users feel it lacks the same level of agility in campaign management.
- G2 reviewers highlight that Insider One's strong focus on data enrichment and predictive modeling capabilities provides users with valuable insights for decision-making. While Salesforce Data 360 offers a comprehensive view of customer data, some users feel it could enhance its predictive analytics features to match Insider One's offerings.
Pricing
Entry-Level Pricing
Insider One
No pricing availableSalesforce Data 360 (formerly Data Cloud)
Consumption Credits
$500.00
100000 Credits
List Price
- Data Services
- Segmentation & Activation
Free Trial
Insider One
Free Trial is available
Salesforce Data 360 (formerly Data Cloud)
No trial information availableRatings
Meets Requirements
9.4
1,217
9.0
95
Ease of Use
9.4
1,233
7.9
190
Ease of Setup
9.0
681
7.3
163
Ease of Admin
9.1
345
8.5
46
Quality of Support
9.6
1,215
8.6
90
Has the product been a good partner in doing business?
9.4
347
9.3
45
Product Direction (% positive)
9.8
1,170
9.0
92
Features by Category
Email Marketing
9.6
520
Not enough data
9.6
496
Not enough data
9.6
497
Not enough data
9.6
437
Not enough data
Online Marketing
Feature Not Available
Not enough data
9.6
538
Not enough data
9.6
556
Not enough data
9.5
540
Not enough data
Feature Not Available
Not enough data
Lead Management
9.5
506
Not enough data
9.5
506
Not enough data
9.6
562
Not enough data
Feature Not Available
Not enough data
9.5
484
Not enough data
9.5
454
Not enough data
9.5
488
Not enough data
9.5
476
Not enough data
Campaign Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Social
Feature Not Available
Not enough data
9.3
441
Not enough data
9.4
451
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Reporting & Analytics
9.4
538
Not enough data
9.4
533
Not enough data
9.4
523
Not enough data
9.4
521
Not enough data
9.1
421
Not enough data
Platform
9.5
534
Not enough data
9.5
283
Not enough data
9.6
510
Not enough data
9.5
440
Not enough data
9.4
449
Not enough data
9.5
496
Not enough data
9.4
428
Not enough data
Agentic AI - Marketing Automation
8.9
24
Not enough data
8.8
24
Not enough data
8.9
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
8.8
24
Not enough data
Integration
9.4
505
Not enough data
9.4
502
Not enough data
9.4
457
Not enough data
Data Integration
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
9.7
5
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Agentic AI - Data Management Platform (DMP)
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Data Analysis & Optimization
Not enough data
10.0
5
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
9.4
6
Platform
Not enough data
8.9
6
Not enough data
9.7
6
Not enough data
10.0
6
Not enough data
9.4
6
Not enough data
10.0
5
Visitor Behavior
9.5
583
Not enough data
9.6
603
Not enough data
9.5
545
Not enough data
Templates
9.5
560
Not enough data
9.5
607
Not enough data
9.6
599
Not enough data
Personalization
9.6
592
Not enough data
9.5
577
Not enough data
9.6
590
Not enough data
9.4
519
Not enough data
9.5
570
Not enough data
9.6
577
Not enough data
9.6
608
Not enough data
9.6
589
Not enough data
Multichannel
9.6
594
Not enough data
9.5
528
Not enough data
9.6
589
Not enough data
Administration
9.6
584
Not enough data
9.4
604
Not enough data
9.5
576
Not enough data
9.4
579
Not enough data
Agentic AI - E-Commerce Personalization
8.3
20
Not enough data
8.2
20
Not enough data
Administration
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
8.6
6
Not enough data
8.3
7
Management
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
8.3
7
Not enough data
8.3
6
Compliance
Not enough data
9.3
7
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
10.0
6
Security
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.3
7
Data Quality
Not enough data
9.3
7
Not enough data
8.8
7
Not enough data
9.6
8
Maintainence
Not enough data
9.0
7
Not enough data
9.0
7
Generative AI
Not enough data
8.1
7
Not enough data
8.3
7
Agentic AI - Data Governance
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
9.4
6
Segmentation
9.7
603
Not enough data
9.6
581
Not enough data
Targeting
9.6
594
Not enough data
9.6
563
Not enough data
Triggered Content
9.5
502
Not enough data
9.5
501
Not enough data
9.7
553
Not enough data
Personalized Content
9.6
540
Not enough data
9.6
516
Not enough data
9.6
576
Not enough data
Agentic AI - Personalization Engines
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
Text Messaging
9.6
86
Not enough data
9.4
79
Not enough data
9.5
80
Not enough data
9.4
81
Not enough data
9.4
87
Not enough data
9.4
84
Not enough data
9.5
87
Not enough data
9.4
81
Not enough data
SMS Platform
9.4
85
Not enough data
9.5
86
Not enough data
9.3
78
Not enough data
Feature Not Available
Not enough data
9.3
85
Not enough data
9.3
86
Not enough data
Agentic AI - SMS Marketing
8.8
20
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
8.8
20
Not enough data
8.8
20
Not enough data
8.7
20
Not enough data
Data Sourcing
9.5
583
|
Verified
8.9
34
9.5
570
|
Verified
9.2
51
9.6
377
8.5
28
9.5
599
|
Verified
9.1
29
Intelligence
9.4
607
|
Verified
8.5
28
9.4
578
|
Verified
8.6
28
9.6
568
|
Verified
8.7
29
Platform Basics
9.5
659
|
Verified
Not enough data
9.5
657
|
Verified
Not enough data
Platform Data
9.4
638
|
Verified
Not enough data
9.4
614
|
Verified
Not enough data
9.3
651
|
Verified
Not enough data
9.3
617
Not enough data
Platform Additional Functionality
9.5
619
|
Verified
Not enough data
9.4
619
|
Verified
Not enough data
9.4
604
Not enough data
Agentic AI - Customer Journey Analytics
8.6
34
Not enough data
8.5
33
Not enough data
8.6
33
Not enough data
8.6
31
Not enough data
Search Setup
9.5
56
Not enough data
9.6
57
Not enough data
9.5
56
Not enough data
9.6
54
Not enough data
Product Discovery
9.7
61
Not enough data
9.6
59
Not enough data
9.5
59
Not enough data
9.6
52
Not enough data
9.7
56
Not enough data
Integration
9.6
61
Not enough data
9.7
54
Not enough data
9.6
57
Not enough data
Audiences
Not enough data
10.0
6
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
10.0
7
Data Analysis
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
10.0
6
Administration
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.2
6
Agentic AI - Audience Intelligence Platforms
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
8.9
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
9.4
49
Not enough data
9.5
56
Not enough data
9.5
49
Not enough data
9.6
53
Not enough data
9.5
50
Not enough data
9.2
49
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
9.6
51
Not enough data
9.5
50
Not enough data
9.4
48
Not enough data
9.3
49
Not enough data
Conversational AI - Conversational Commerce Platforms
8.5
18
Not enough data
8.9
15
Not enough data
8.4
17
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Platform integration - Conversational Commerce Platforms
8.6
15
Not enough data
8.2
16
Not enough data
Feature Not Available
Not enough data
8.0
14
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Feature Not Available
Not enough data
8.7
13
Not enough data
Agentic AI - Firewall Software
Not enough data
8.2
16
Not enough data
8.6
16
Agentic AI - Personalization
8.8
31
Not enough data
8.7
30
Not enough data
8.7
31
Not enough data
8.6
31
Not enough data
8.7
31
Not enough data
8.7
34
Not enough data
Analysis
9.3
623
Not enough data
9.4
708
Not enough data
9.3
555
|
Verified
Not enough data
9.4
605
|
Verified
Not enough data
Campaigns
9.4
578
|
Verified
Not enough data
9.7
710
|
Verified
Not enough data
9.4
496
Not enough data
9.2
487
Not enough data
9.6
586
|
Verified
Not enough data
9.6
681
|
Verified
Not enough data
Engagement
9.6
630
Not enough data
Platform
9.6
677
Not enough data
9.4
635
|
Verified
Not enough data
9.5
543
Not enough data
Agentic AI - Mobile Marketing
8.9
32
Not enough data
9.0
30
Not enough data
9.0
31
Not enough data
9.0
29
Not enough data
8.9
31
Not enough data
9.0
30
Not enough data
Categories
Categories
Shared Categories
Insider One and Salesforce Data 360 (formerly Data Cloud) are categorized as Customer Data Platform (CDP)
Unique Categories
Salesforce Data 360 (formerly Data Cloud) is categorized as Audience Intelligence Platforms, Identity Resolution, Data Management Platform (DMP), Master Data Management (MDM), Data Governance, and Data Management Software
Reviews
Reviewers' Company Size
Insider One
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Data 360 (formerly Data Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
25.7%
Apparel & Fashion
10.0%
Financial Services
3.8%
Cosmetics
3.8%
Food & Beverages
3.8%
Other
52.9%
Information Technology and Services
16.8%
Computer Software
8.9%
Financial Services
7.0%
Consulting
6.1%
Computer & Network Security
3.7%
Other
57.5%
Alternatives
Discussions
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Which Insider One features do you find most useful for improving customer engagement?
2 Comments
TT
Based on my experience with Insider One, a few features have significantly enhanced customer engagement. I utilise behavioural analytics to understand how...Read more
Why did your team choose Insider One over other engagement platforms?
1 Comment
ON
Since I was involved in the process of evaluating engagement platforms for our team, I can share why we decided on Insider One. One of the main reasons was...Read more
Salesforce Data 360 (formerly Data Cloud) has no discussions with answers
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