Agentforce Sales (formerly Salesforce Sales Cloud) Pricing Overview

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Agentforce Sales (formerly Salesforce Sales Cloud) Pricing Key Insights

Last updated on Apr 09, 2026

Agentforce Sales (formerly Salesforce Sales Cloud) offers 4 pricing editions, starting from $25 to $330 . Agentforce Sales (formerly Salesforce Sales Cloud) pricing tiers are designed to support different usage levels and team sizes. Agentforce Sales (formerly Salesforce Sales Cloud) also offers a free trial. Compare the Agentforce Sales (formerly Salesforce Sales Cloud) pricing table below to figure out the best fit for your needs. Some plans may require you to contact Salesforce for custom pricing.

Starter Edition — $25 / 1 User Per Month

Professional Edition — $100 / 1 User Per Month

Enterprise Edition — $165 / 1 User Per Month

Unlimited Edition — $330 / 1 User Per Month

Rated 4.4 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Starter Edition

$25.00

1 User Per Month

Out-of-the-box CRM for up to 10 users

Professional Edition

$100.00

1 User Per Month

Complete CRM for any size team

Enterprise Edition

$165.00

1 User Per Month

Deeply customizable CRM for your business

Unlimited Edition

$330.00

1 User Per Month

Unlimited CRM power and support

Pricing information for Agentforce Sales (formerly Salesforce Sales Cloud) is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Agentforce Sales (formerly Salesforce Sales Cloud) must be conducted with the seller.

* Essentials edition is $25/user/month and good for up to 10 users.
** This edition requires an annual contract. Monthly pricing available on Essentials edition.

Pricing information was last updated on December 04, 2025

G2 Deals Offer

Exclusive savings on Agentforce Sales (formerly Salesforce Sales Cloud) through G2 Deals

Whether you’re ready to purchase today or prefer to try Essentials out for 14 days for free, you will receive 25% discount when you purchase via G2. Prior to 25% discount, plans start at $25/per user per month.

How to claim this offer

Enter SAVE25 upon checkout. Discount applies only to annual subscriptions.

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Deals

Starting at $18.75/user/month

Starting at $25/user/month

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Agentforce Sales (formerly Salesforce Sales Cloud) Pricing FAQs

Generated using AI

According to G2 reviewers, Agentforce Sales (formerly Salesforce Sales Cloud) pricing is best suited for mid-market and enterprise organizations with dedicated sales teams and resources to configure and maintain the platform. G2 users in technology, financial services, consulting, and healthcare industries report the strongest satisfaction. The Starter Edition suits small teams needing basic CRM functionality, while the Professional and Enterprise tiers align with growing mid-market companies requiring automation and integrations. Enterprise and Unlimited tiers are consistently praised by large organizations managing complex, multi-team sales cycles. G2 reviews suggest small businesses and startups with tight budgets may find the pricing structure challenging without a dedicated Salesforce administrator.

Agentforce Sales (formerly Salesforce Sales Cloud) does not offer a permanent free tier, but G2's pricing data confirms a free trial is available for evaluation. Paid plans begin at $25.00 per month for the Starter Edition, capped at 10 users with core CRM features like lead management, opportunity tracking, and mobile access. The Professional Edition at $100.00 per month removes user limits and adds campaigns, quotes, forecasting, and mass email. The Enterprise Edition at $165.00 per month introduces workflow automation, API integration, territory management, and custom app development. The Unlimited Edition at $330.00 per month adds 24/7 support, multiple sandboxes, and unlimited customizations, representing the full-featured tier.

G2 reviewers consistently describe Agentforce Sales (formerly Salesforce Sales Cloud) as a premium investment that delivers substantial value when fully utilized, though cost remains the most frequently cited concern. High-rating reviewers across mid-market and enterprise segments emphasize that the platform's automation, AI capabilities, pipeline visibility, and extensive integrations justify the expense. However, G2 users from small businesses and startups frequently flag the pricing as prohibitive, with several noting they switched to alternatives like HubSpot or Zoho for cost savings. The consensus is that Agentforce Sales (formerly Salesforce Sales Cloud) pricing delivers strong ROI for organizations that leverage its full capabilities, but may be difficult to justify for smaller teams with simpler needs.

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Agentforce Sales Pricing Reviews

(2)

Jenil V.

Employee

Information Technology and Services

Small-Business (50 or fewer emp.)

11/12/2024

"Maximizing Salesforce Capabilities with Expert Customizations"

5/5

What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)?

The lead scoring, assignment, and nurturing features streamline the pipeline, ensuring that sales reps can focus on the most promising opportunities. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)?

Salesforce Sales Cloud can be expensive for smaller businesses or startups. The costs can add up quickly once you factor in additional features, customization, and integrations, which can make it less accessible for budget-conscious organizations. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/26/2025

"Salesforce Has Been One of the Worst Business Decisions We've Made"

0/5

What do you like best about Agentforce Sales (formerly Salesforce Sales Cloud)?

I guess just that it's a CRM that connects to a marketing automation platform. But it's of no value to a company that doesn't have millions of dollars to spend on it annually. Review collected by and hosted on G2.com.

What do you dislike about Agentforce Sales (formerly Salesforce Sales Cloud)?

We’ve been using Salesforce since 2020, and I can honestly say it’s been one of the most frustrating and disappointing experiences we've had with any vendor.

From the beginning, we were upsold on a variety of products—most of which are so difficult to implement or maintain that they’re practically unusable without hiring third-party implementation partners (which, by the way, are extremely expensive and rarely productive). The platform is incredibly complex and not remotely user-friendly for small to midsize teams without dedicated technical staff.

Instead of helping us optimize what we already pay for, Salesforce has constantly pushed us to buy more. Anytime we’ve tried to make changes to our contract to better align with our actual business needs, we’re met with resistance or told it’s “too late.” They’ve also blindsided us with overage charges—on file storage, contact counts, and other usage metrics we were never clearly warned about.

Their account management is beyond disappointing. There is no real support, no advocacy, and absolutely no empathy. It’s a black hole of bureaucracy where no one seems empowered to do anything other than forward your issues to someone else—who also can’t help.

Salesforce is a massive company, and it shows. All they seem to care about is revenue. Not value. Not customer success. Certainly not relationships. Just how much more they can get from your account.

We’re counting down the days until our contract is up, and I would strongly advise any business—especially smaller or leaner teams—to think twice (or three times) before locking into a long-term agreement with Salesforce. It’s been a costly and demoralizing mistake. Review collected by and hosted on G2.com.