SAIM Reviews & Product Details

In my opinion, the greatest advantage of SAIM is the ability to keep all maintenance records paperless, which helps ensure everything stays on schedule. I also find the SAIM phones straightforward to use, and it's simple to show others how to operate them. We use SAIM on a daily basis. Customer support has been second to none with any questions we have had since implementation at our station. Review collected by and hosted on G2.com.

Having to download the late maintenance tasks report daily. Review collected by and hosted on G2.com.

I appreciate the capability to monitor maintenance, employees, costs, repairs, and generate reports to access data on items as required. Review collected by and hosted on G2.com.

I want to have options on reports to filter what data I need for different tasks. Review collected by and hosted on G2.com.

How efficient it has made things. It allows for better tracking of tasks than just writing on paper, and allows for a clearer view into what may be missed. Outside of the clarity and insights it provides into tasks, daily or otherwise, the document management and other features have allowed us to cut down on binders full of such things. Review collected by and hosted on G2.com.

I can’t say there’s anything I dislike. They rely on us to provide feedback for new features and adding things in, and they haven’t let us down! Review collected by and hosted on G2.com.

In my daily use, SAIM's engineering data provided by the realtime signal module is helpful in troubleshoot equipment issues at the site. When using SAIM's Digital Twin, our engineering teams have dramatically decreased the amount of site visits required for engineering designs, as well as given our team much better backgrounds for use in CAD. Finally, the digital twin is incredibly helpful when hosting meetings related to projects at sites, as we are able to pull up the 3D model and look at items with remote teams. SAIM has improved our workflow dramatically, and the digital modeling team at SAIM has always supported our work and made the engineering process much easier. Review collected by and hosted on G2.com.

SAIMs inventory displays used to be difficult to read, but recent updates have improved the system. Document management is only as useful as the user decides to make it. Review collected by and hosted on G2.com.

We are an engineering firm that is charge with supporting operations around the world requiring collaboration with Facility Owners and Operators who are focused on operating more efficiently while managing risk. SAIM serves as a single source of truth providing real time visibility into what's going on at the facilities and a reservoir of data so all Stakeholders have the information they need to make good decisions. SAIM is easy to use and has made it easier to serve our clients and provide data informed decisions to improve their overall operation. Review collected by and hosted on G2.com.

SAIM is changing how the industry uses technology. While SAIM is easy to use, adopting new habits in a traditionally paper based industry has been a challenge. Review collected by and hosted on G2.com.

SAIM provides a great new user interface for seeing all pertinent information about a facility at a glance while also giving the ability to dig into the details.

SAIM also provides a great As-built module for industrial facilities. This module provides a way to view laser scans all around the facility as well as panoramic photos at each scan location. In addition to this, the scan can be converted into a 3D model for use in future facility upgrades and expansions. It acts as the as-built record of a facility instead of old/existing 2D drawings.

The SAIM team provides great customer support. They are available to answer the phone and quick to respond to issues that arise.

The platform is very user friendly for users.

I typically use SAIM on a daily basis for as-built data, real time signal information, and maintenance record retention.

SAIM is very eady to implement and integrate into existing facilities. The team comes out and does the work for you to set it up. They also work with your team to get everyone trained to use the system properly. Review collected by and hosted on G2.com.

In the past, the user interface was a little buggy and slow. However, I am happy to report that all user interface issues have been resolved. Review collected by and hosted on G2.com.

With a 24/7 operation getting the whole team rowing the boat in the same direction was impossible, until SAIM was available.

It took a while, frankly we were not given a choice. But now the whole team is working in concert and meeting our daily weekly monthly obligations. Routine tasks are completed with full accountability. Maintenance work orders are easy and transfer easily between shifts.

I am the facility ops manager and I am very pleased! Review collected by and hosted on G2.com.

Some of our team were not SAIM compatible and some staff I otherwise liked had to move on. Review collected by and hosted on G2.com.

SAIM's value is in not only the product, but the people and backend support that is offered. While it is a simple and user friendly product, SAIM is backed by industry and SMEs that provide personalized support for each site, staying engaged with local management while rolling out new features that are driven by actual users. Often times, a product will roll out features without the input from the people who actually use it; SAIM works with the actual end users to ensure that the product will be used as intended once implemented. Review collected by and hosted on G2.com.

On the ITP side, this is still a relatively new product. As a result, it can often be challenging to secure external buy-in. This remains the main obstacle to expanding SAIM. Nevertheless, the SAIM team offers adequate support to encourage growth and help gain buy-in. Review collected by and hosted on G2.com.

What I really appreciate about SAIM is how it keeps everything organized and transparent. I can easily review all tasks, see what’s been completed, and know exactly what’s still pending. The ability to upload PMs from outside vendors and track ATA forms through to completion has made my workflow much smoother.

What stands out the most, though, is how responsive the SAIM team is. They truly listen to user feedback and make thoughtful changes that make the system even more facility-friendly. It feels like a tool that’s built with us, not just for us — and that makes all the difference. Review collected by and hosted on G2.com.

While SAIM is a useful tool, I find that it’s not as auditor-friendly as it could be. I would like to see the system prompt users to add a signature if one has not yet been included, ensuring that all documentation is properly verified. Additionally, adding a minimum task time feature would help prevent employees from “pencil whipping” reports, making it more difficult to rush through tasks without proper completion. Review collected by and hosted on G2.com.

SAIM has been instrumental in the efficient execution of design and decision making. The ability to easily go from project site to project site and review photos and a digital twin of the facility along with the ability to take measurements has supplemented field visits and even eliminated field visits where historically this would be required. The ability to review and analyze data from the facilities provides for better engineering decisions. In the past, we relied upon interviewing the operator for key parameters. Now we have the ability to not only review historical data but use this data for predictions. I use the software on nearly a daily basis to assist in my design tasks. Review collected by and hosted on G2.com.

What I dislike most is that I don't have SAIM or all the modules at all my project sites. Some locations only have the photos and measurements module. While this is helpful. The document manager and the real time signals and dashboards are extremely helpful. Review collected by and hosted on G2.com.