SAIM's value is in not only the product, but the people and backend support that is offered. While it is a simple and user friendly product, SAIM is backed by industry and SMEs that provide personalized support for each site, staying engaged with local management while rolling out new features that are driven by actual users. Often times, a product will roll out features without the input from the people who actually use it; SAIM works with the actual end users to ensure that the product will be used as intended once implemented.

User-created Tasks, this helps with the localization of the facility inspections. Not all checklists are based on regulatory requirements.

In my opinion, the greatest advantage of SAIM is the ability to keep all maintenance records paperless, which helps ensure everything stays on schedule. I also find the SAIM phones straightforward to use, and it's simple to show others how to operate them. We use SAIM on a daily basis. Customer support has been second to none with any questions we have had since implementation at our station.