--- title: SailPoint Reviews meta_title: 'SailPoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 185 reviews by the users' company size, role or industry to find out how SailPoint works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 185 scale: '5' date_modified: '2026-07-21' parent_category: name: Identity Management url: https://www.g2.com/categories/identity-management --- # SailPoint Reviews **Vendor:** SailPoint **Category:** [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) **Average Rating:** 4.5/5.0 **Total Reviews:** 185 ## About SailPoint SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security. ## SailPoint Pros & Cons **What users like:** - Users value the **ease of use** in SailPoint, simplifying access management across multiple applications effortlessly. (36 reviews) - Users value SailPoint's **strong identity governance capabilities** , which enhance access control and provide centralized visibility. (30 reviews) - Users value the **advanced security features** of SailPoint, ensuring robust protection and simplified access management. (24 reviews) - Users value the **automated access reviews** of SailPoint, which enhance security and simplify user permission management. (21 reviews) - Users appreciate the **easy integration** of SailPoint, enabling smooth access management across multiple applications. (21 reviews) - Access Control (18 reviews) - Users value the **automation of access reviews** in SailPoint, enhancing security and simplifying user permission management. (17 reviews) - Efficiency (17 reviews) - Users praise the **excellent customer support** from SailPoint, enhancing their access management and cybersecurity processes effectively. (16 reviews) - Easy Integrations (16 reviews) **What users dislike:** - Users find the **improvement needed** in RBAC module and support responsiveness, delaying resolutions and feature implementations. (17 reviews) - Users experience **poor customer support** with slow response times and difficulties in communication, leading to frustration. (16 reviews) - Users highlight **missing features** in SailPoint, facing challenges with complexity and delayed updates for new functionalities. (14 reviews) - Users find SailPoint to be **expensive** due to time-consuming reviews and costly assistance for customization. (12 reviews) - Users find the **difficult learning** curve frustrating, especially without a programming background or sufficient formal training. (11 reviews) - Implementation Difficulty (11 reviews) - Users are frustrated with the **high costs** for additional features and the reliance on an expensive token system. (10 reviews) - Feature Limitations (10 reviews) - Limited Customization (10 reviews) - Users find the **complex setup** of SailPoint time-consuming and requiring significant expertise for effective implementation. (9 reviews) ## SailPoint Reviews ### 1. Excellent team **Rating:** 5.0/5.0 stars **Reviewed by:** Jason G. | Manager of IAM, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about SailPoint?** At both companies where I have led IDM programs, the folks at SailPoint have been amazing to work with. The solution focused team and engagement has been wonderful. **What do you dislike about SailPoint?** At times, it can be difficult to get in touch with support, and their response time is often slower than I expect. **What problems is SailPoint solving and how is that benefiting you?** managing and securing access as well as governance ### 2. Sailpoint User Group Event **Rating:** 5.0/5.0 stars **Reviewed by:** KV T. | Senior manager, identity access management, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Got the opportunity to attend the SailPoint user group event in Bangalore 2025. It was an amazing experience to understand the future roadmap of ISC and see how it is bringing value to the customers. **What do you dislike about SailPoint?** There is nothing to dislike about Sailpoint. We love how the company is bringing security to its customers. **What problems is SailPoint solving and how is that benefiting you?** Identity Security being at the centre of the evolving cyber threat landscape, bringing identity security to the customers is the main problem solved by SailPoint ### 3. Great IGA tool now expanding to become a Modern Identity Solution **Rating:** 5.0/5.0 stars **Reviewed by:** sourav S. | Head of IAM, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SailPoint?** I like the user interface and the overall ease of use. The integration with Active Directory and IDPs are also excellent. **What do you dislike about SailPoint?** The data synchronization/agregation is not in real time, which makes managing overall identity security posture more challenging. **What problems is SailPoint solving and how is that benefiting you?** SailPoint is addressing audit findings and helping to resolve issues related to regulatory compliance. ### 4. Simple UI, But Overwhelming Options for Beginners **Rating:** 4.0/5.0 stars **Reviewed by:** Jon L. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about SailPoint?** The simple UI to enable complex management. **What do you dislike about SailPoint?** The amount of options available makes it hard to understand the art of the possible at first. **What problems is SailPoint solving and how is that benefiting you?** Several different systems used in different regions within the organisation. ### 5. The most complete identity security **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo R. | Information Security Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about SailPoint?** SailPoint has the most advanced features and best user experience for all kind of business. The team always are ready to help you since the beginning of implementation to debug connections. **What do you dislike about SailPoint?** To not have enough people trained and skilled in the solution **What problems is SailPoint solving and how is that benefiting you?** Acess fulfillment, review and administration. ### 6. Best IAM platform and services **Rating:** 5.0/5.0 stars **Reviewed by:** Ramesh G. | Enterprise Architect, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about SailPoint?** SailPoint IIQ provided us a comprehensive solution for our organization access management capability needs. Supported us in delivering our Cyber Security processes and standards. Simplified our IAM governance processes. Its Scalable and flexible solution with ease of implementation and best customer support. Its connector framework allowed to achieve integrations rapidly. **What do you dislike about SailPoint?** SailPoint IIQ requires improvement in Ux but good thing is that latest versions are addressing it and very good roadmap to improve this. Application onboarding framework also need to be focused for SailPoint IIQ **What problems is SailPoint solving and how is that benefiting you?** Our organisation Cyber security controls for access management and enabling self service and automated governance processes ### 7. Top-Tier Identity Security, But UX Needs Improvement for Non-IT Users **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about SailPoint?** Industry leading Identity security, with focus on future. **What do you dislike about SailPoint?** Somewhat difficult to use for non-IT centric personnel. UX could improve. **What problems is SailPoint solving and how is that benefiting you?** Accurate user inventory and certifications. Streamlined employee onboarding. ### 8. SailPoint is reliable for the most part. **Rating:** 4.0/5.0 stars **Reviewed by:** John E. | IAM engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about SailPoint?** Ease of data modeling, certifications make UARs a breeze. **What do you dislike about SailPoint?** Custom code/rules are locked behind a paywall. There are upper limits on many of the policies. **What problems is SailPoint solving and how is that benefiting you?** This product offers user access reviews, auditing capabilities, and complete lifecycle automation. ### 9. Highly Recommended—A Product I Truly Love **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Shaji V. | PAM Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about SailPoint?** Great product will recommend to all, great **What do you dislike about SailPoint?** nothing, liked what I have seen so far in SP **What problems is SailPoint solving and how is that benefiting you?** JML contractor management ### 10. Am a Begineer to sailpoint with 2yr expertize **Rating:** 4.5/5.0 stars **Reviewed by:** Chandu P. | Sr IAM Security Specialist (Advisor), Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SailPoint?** Looking for remediation and response as part of cleanup **What do you dislike about SailPoint?** would expect it to have a Full life cycle visibility for any type of user **What problems is SailPoint solving and how is that benefiting you?** Solving Lot of Compliance related issues ### 11. Sailpoint makes onboarding efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen A. | Identity and Access management Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** The ability to work with on prem and cloud sources to onboard individuals **What do you dislike about SailPoint?** The documentation is lacking. Takes a lot of effort and money to get things started. **What problems is SailPoint solving and how is that benefiting you?** Sailpoint is speeding up the onboarding process. It is helping us build standardizations for roles and detecting changes in our environments that we wouldn't usually have been able to detect. ### 12. Flexible product to implement custom solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SailPoint?** Love that the on prem product IIQ is very custom solution and can be very flexible to use. Their customer support is quick to respond to solve queries as well. **What do you dislike about SailPoint?** Their cloud solution just getting mature and not all solutions from the on prem is available on cloud yet. **What problems is SailPoint solving and how is that benefiting you?** custom solutions to complex financial industry use cases ### 13. Strength for IAM framework **Rating:** 5.0/5.0 stars **Reviewed by:** Mahendran N. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SailPoint?** it manages the full identity lifecycle from onboarding to offboarding with strong automation, integrate easily with on prem and cloud smoothly, built in support for audit logs **What do you dislike about SailPoint?** it should improve on real time monitoring and alerting high risk access events **What problems is SailPoint solving and how is that benefiting you?** It help us to implement onboarding and offboarding of users and manages full lifecycle of IAM ### 14. SailPoint IIQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** sairaj p. | Service Manager - ILM, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about SailPoint?** Customizability, Flexibility and tool features and audit trails of the events on the identity **What do you dislike about SailPoint?** Rbac module is not that advanced and AI features do on Prem solution **What problems is SailPoint solving and how is that benefiting you?** Lifecycle Management ### 15. A flexible and connectable system that allows you to govern access to all corporate applications **Rating:** 4.5/5.0 stars **Reviewed by:** Luis B. | IAM Cordinator, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about SailPoint?** In addition to the various connectors, the possibility of connecting via Webservice makes the application robust. **What do you dislike about SailPoint?** It is essential to improve the application support team. **What problems is SailPoint solving and how is that benefiting you?** It is a system that centralizes access management. Its benefits include: easy implementation, connectivity, and ease of parameterizing scenarios according to the organization's legacy system. ### 16. IGA product that caters to the new age **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed F. | Enterprise Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SailPoint?** their advancements in the Identity governance space. Innovation at a constant pace **What do you dislike about SailPoint?** nothing really. They are doing well in their space **What problems is SailPoint solving and how is that benefiting you?** Governing identities ### 17. SailPoint IIQ is considered a leader in the IGA world **Rating:** 5.0/5.0 stars **Reviewed by:** Abdul Rahman R. | IAM Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about SailPoint?** I like how sailpoint enables organizations to become compliant with all regulations related to IAM and maintaining the security posture **What do you dislike about SailPoint?** They need to expand their support services to the Middle East as there is no available team always **What problems is SailPoint solving and how is that benefiting you?** They help clients become compliants with regulatory requirements and manage users and their accesses within ### 18. IGA Management **Rating:** 4.0/5.0 stars **Reviewed by:** Adriana B. | Senior product owner IAM, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2025 **What do you like best about SailPoint?** The full user Managment of our company to get the correct rights and access for our employees **What do you dislike about SailPoint?** The user interface is not user friendly and the forms are not much customizable **What problems is SailPoint solving and how is that benefiting you?** Full overview , management, access reviews of the user ids, accounts and entitlements ### 19. SailPoint is very good utility to manage security groups membership assignment and control **Rating:** 5.0/5.0 stars **Reviewed by:** Ateesh M. | Customer Success Lead Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about SailPoint?** It is automated, very easy to manage the security groups for the user and for the admin as well **What do you dislike about SailPoint?** most of the things are cover, I don't see anything to dislike. **What problems is SailPoint solving and how is that benefiting you?** whenever we need any kind of access, it is easy just search the security group and raise the request ### 20. Using Sailooint Onpremises solutions from almost 6 years and support is good **Rating:** 5.0/5.0 stars **Reviewed by:** Dayanand B. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Product support and technical team is excellent **What do you dislike about SailPoint?** Features to be incorporated in on Premises and soon as it gets released in ISC **What problems is SailPoint solving and how is that benefiting you?** Yes absolutely, lot of things to be cover with Sailooint. We are on it ### 21. I think SailPoint is an incredibly robust, reliable product that makes IAM easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SailPoint?** SailPoint has a very intuitive UI and a lot out of the box connectors with many applications to make integration easy and streamlined. **What do you dislike about SailPoint?** Using IdentityIQ specifically, it's requires an extensive knowledge of development. Users without a programming background can take some time to ramp up to an operational level. **What problems is SailPoint solving and how is that benefiting you?** SailPoint allows us to automate the creation and provisioning of accounts as well as certifying that our users have the correct access based on least privilege. ### 22. Very good product. Mediocre support **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen H. | Cybersecurity Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** Finding user access data quickly. Certifications are excellent **What do you dislike about SailPoint?** Support is not very good. Need to improve in that area **What problems is SailPoint solving and how is that benefiting you?** Certification of user access on an annual basis in a very efficient manner. Helps with compliance and efficiency ### 23. Sailpoint IIQ implementation review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about SailPoint?** A IGA solution with comprehensive features and extensive integration options to applications **What do you dislike about SailPoint?** Implementation and configuration of product can be improved. **What problems is SailPoint solving and how is that benefiting you?** Legal and audit requirements to demonstrate user access rights, self service user access certification process and identity provisioning ### 24. Great IGA Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about SailPoint?** Ease of Implementation Ease of Use Number of Features **What do you dislike about SailPoint?** Reporting, Dashboards Inability of SailPoint to automate provisioning to custom applications that use SQL Database in the backend **What problems is SailPoint solving and how is that benefiting you?** Easily Onboard User Provisioning to new applications ### 25. Engineer **Rating:** 5.0/5.0 stars **Reviewed by:** Caio Ramos S. | Senior Identity And Access Management Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2025 **What do you like best about SailPoint?** Inovation of new feature and always improveing feature **What do you dislike about SailPoint?** I think that support need improve, because I speent a lot time to resolve a case **What problems is SailPoint solving and how is that benefiting you?** Sailpoint resolve problem of time to give access, today users give access automatic ### 26. SailPoint IIQ user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Balaji S. | Platform engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Have been working on Sailpoint for couple of years, find it user friendly and allows lot of customisation. **What do you dislike about SailPoint?** Performance gets done, once no of app and identities increases **What problems is SailPoint solving and how is that benefiting you?** Identity governance ### 27. SailPoint access reviews are really simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about SailPoint?** The simplification of the user access reviews for certifier and application onboarding on iiq **What do you dislike about SailPoint?** Only using IIQ, some of additional reportings could be offered by SailPoint such as ootb report on workgroup membership and entitlement memberships **What problems is SailPoint solving and how is that benefiting you?** User access review and app onboarding ### 28. Sailpoint is a complete product for Identity Governance **Rating:** 5.0/5.0 stars **Reviewed by:** Vigneshwar S. | Sailpoint Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Sailpoint user life cycle management and it’s User Access Review **What do you dislike about SailPoint?** Sometimes the housekeep tasks are little slow **What problems is SailPoint solving and how is that benefiting you?** User lifecycle management. It says a lot of time with this automation ### 29. Sailpoint: Simple to Understand **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** Very easy to look at and understand. It's simple and intuitive from a general UI perspective. **What do you dislike about SailPoint?** Sometimes documentation is not updated after new product releases or there are APIs deprecated without any replacement. **What problems is SailPoint solving and how is that benefiting you?** Identity governance to keep track of what access exists in our environment and what accounts have it. We are replacing bulk provisioning tasks that would have taken 10 times longer as a manual action. ### 30. Product Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Suruthi P. | Lead Software Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** 24/7 Technical support and a great learning resources **What do you dislike about SailPoint?** High Cost for the learning and certification, it could be better with the license and low/average cost **What problems is SailPoint solving and how is that benefiting you?** Na ### 31. SailPoint is the best IGA solution based on my experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander John T. | Identity and Access Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about SailPoint?** It's the support and the community in general **What do you dislike about SailPoint?** requires development experience in the back end. **What problems is SailPoint solving and how is that benefiting you?** Automates Onboarding and Offboarding of Employees and Contingent workers, RBAC and Access Certification. ### 32. Insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Harshith S. | Information security analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Its easy to learn abd user friendly experience **What do you dislike about SailPoint?** The community portal searching can be improved. **What problems is SailPoint solving and how is that benefiting you?** The user access and management and integrating the apps seamlessly ### 33. Great Experiance on User event **Rating:** 5.0/5.0 stars **Reviewed by:** Sree Nivas A. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** Its a great experiance using sailpoint day by day **What do you dislike about SailPoint?** Nothing as such with the tool usage in specific **What problems is SailPoint solving and how is that benefiting you?** Great use for the governance of bank ### 34. Sailpoint is the real gold standard for complex identity governance and administration. **Rating:** 5.0/5.0 stars **Reviewed by:** sandeep k. | Technical consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SailPoint?** Security and Compliance, Automation Efficiency, Scalability, Integration ecosystem. **What do you dislike about SailPoint?** Cost is more, Complex implementation with few apps. **What problems is SailPoint solving and how is that benefiting you?** Access reviews and audit trails ensure compliance without added complexity. ### 35. Director of Identity Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ray O. | IAM Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about SailPoint?** Flexibility and stability of the software **What do you dislike about SailPoint?** It is hard to find good developers to work on IIQ **What problems is SailPoint solving and how is that benefiting you?** LCM of al users and access ### 36. SailPoint: The tool which manages the corporates Identities effectively **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** Ease of installation, customization. Great documentation and developer portal to support all kind of development activities. Idea portal to submit the identities. Easy to learn using SailPoint University. industry standard certifications **What do you dislike about SailPoint?** Customer support. Enhance the CMS offerring, by detailing the processes for both CMS and customer. **What problems is SailPoint solving and how is that benefiting you?** Lifecycle management of corporate identities Non human identity management Access reviews and auditing ### 37. Senior Security nad Risk Supervisor **Rating:** 4.0/5.0 stars **Reviewed by:** Loren W. | Senior Security and Risk Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** The ease of using the connectivity to other systems. **What do you dislike about SailPoint?** Configuration can be challenging at times. **What problems is SailPoint solving and how is that benefiting you?** Centralized management of roles and permissions. ### 38. The right solution for IGA **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about SailPoint?** The possibility for customization. There is very less chance that a requirement cannot be met. **What do you dislike about SailPoint?** I have started my with Journey with ISC since some time and there are lot of things which cannot be implemented same like IIQ. **What problems is SailPoint solving and how is that benefiting you?** OOTB connectors which will save time in building custom connectors. Automated workflows help to reduce manual efforts eg notifications etc ### 39. IAM Made Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** Ease of Use but wide range of ability to customize **What do you dislike about SailPoint?** Some fiiltering and little things leave you cursing the developers but these are easily overcame. **What problems is SailPoint solving and how is that benefiting you?** SailPoint provides all the capabilities to remove all the tasks off the IAM teams plate and allow them to focus on the one off situations while the system handles the majorit ### 40. Great Customer Service **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** the customer service provided always seems to be on point **What do you dislike about SailPoint?** I am not affected by it personally but I think the cost associated with services is a bit high **What problems is SailPoint solving and how is that benefiting you?** We currently use SailPoint Advisory services to fix issues that were configured with our implementation partner. It seems to be a lengthy process. ### 41. Customer centric approach **Rating:** 5.0/5.0 stars **Reviewed by:** Cornelia W. | IAM Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** SailPoint is good at listening to their customers, understanding their needs, and turning them into first class functionality **What do you dislike about SailPoint?** Nothing really, remember that good software comes at a price **What problems is SailPoint solving and how is that benefiting you?** Getting in control with accounts and accesses, easy onboarding of new hires and applications, automation ### 42. SailPoint is the best tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about SailPoint?** All the modules of SailPoint especially LCM **What do you dislike about SailPoint?** Nothing much. All is good. It would be better to have all ISC concepts working in IIQ as well **What problems is SailPoint solving and how is that benefiting you?** We have been raising tickets regularly and all are resolved timely ### 43. Great automation and governance tool **Rating:** 4.5/5.0 stars **Reviewed by:** Michael W. | Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** The automation of access and certifications we are able to do has greatly benefited my team and company's security. **What do you dislike about SailPoint?** Customizing things tends to require assistance and cost money. Unless you are developer that is **What problems is SailPoint solving and how is that benefiting you?** Time spent doing user setup. ### 44. Sailpoint IdentityNow aka ISC **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2025 **What do you like best about SailPoint?** Sailpoint ISC IGA product with good features, scalable, **What do you dislike about SailPoint?** High cost, lack in customization, issues resolution so slow and most of the times gets closed without resolutions, and customer idea portal has Bigggggggg backlog. Very slow support, keep asking useless questions and tries to move most of the solution to Expert services **What problems is SailPoint solving and how is that benefiting you?** Password reset is nice feature. ### 45. Excelent product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** Sailpoint is an excellent IGA tool, it has several features and simplified integration, it has been increasing new features a lot and looking a lot at AI issues. **What do you dislike about SailPoint?** It needs to evolve in the number of connectors available. **What problems is SailPoint solving and how is that benefiting you?** Governance of identities and easily way to verify all the accounts that I have and connect them. ### 46. Powerful Identity Governance Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2025 **What do you like best about SailPoint?** SailPoint is built using identity governance best practices and the features to help automate identity are vast to cover all bases of IGA. **What do you dislike about SailPoint?** Learning curve takes time, and formal training is only available through SailPoint. **What problems is SailPoint solving and how is that benefiting you?** Time to provision, RBAC standardization, user access review automation, joiner-mover-leaver automation. ### 47. Great platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2025 **What do you like best about SailPoint?** SailPoint is specifically designed to enhance security and meet the needs of the business. **What do you dislike about SailPoint?** Sometimes aggregations are hard to pinpoint in terms of root cause. **What problems is SailPoint solving and how is that benefiting you?** User access in the enterprise. It helps to keep the company secure. ### 48. Easy Access management and RBAC **Rating:** 4.5/5.0 stars **Reviewed by:** Divya P. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about SailPoint?** The most helpful feature is its ability to automate access reviews and policy enforcement, which simplifies managing user permissions and ensures everything stays secure. The biggest upsides are better security through automated controls, easier compliance management, and a more efficient way to handle user identities and access. **What do you dislike about SailPoint?** One downside is that SailPoint’s setup and customization can be pretty complex, which might require a lot of time and expertise to get everything working smoothly. **What problems is SailPoint solving and how is that benefiting you?** SailPoint solves problems related to managing and securing user access and identities. By automating access controls and compliance processes, it helps reduce the risk of security breaches and ensures that only authorized users have the right permissions. For me, this means less time spent on manual management tasks and greater peace of mind knowing that security and compliance are being handled efficiently. ### 49. A powerful Identity management tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Shifali S. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about SailPoint?** I enjoy the features and functionality provided by SailPoint it gives us full control over the product code I can easily read the backend code through the Java decompiler application and can read the backend logic working behind and can create our own logic and Events so overall I'm enjoying using SailPoint. **What do you dislike about SailPoint?** As the product is huge so it comes with lot of bugs and also cache issue so for that we have to raise a vendor ticket and then SailPoint will schedule calls so this takes a lot of time as it's kind of a lengthy process sometimes it works and sometimes it didn't. **What problems is SailPoint solving and how is that benefiting you?** The product is build like based on the identity role access will be provided using the entitlement or the role so user cannot work outside his capability everything is audited and a record is been stored in the form of logs. ### 50. Sailpoint Tool Review **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh Arun P. | Progress Developer, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about SailPoint?** In Sailpoint, we can have a complete hand on backend code so we can manipulate the Workflow and rules and can customize our requirements. Sailpoint gives you single sign-on and privileged access management features and many more. **What do you dislike about SailPoint?** Till now, I am not getting any issues with the Sailpoint environment, But The installation process of Sailpoint was very difficult for me. If it was easy, then it would have been great, but later, I understand the reason behind that also, so its ok. **What problems is SailPoint solving and how is that benefiting you?** In Sailpoint the user lifecycle is maintained from user joining and organization till he leaves the organization. Till this process, the user gets promoted or get transferred, so in such scenarios giving a required access to the identity is very important. That problem is solved by sail point IAM. ## SailPoint Discussions - [What is SailPoint used for?](https://www.g2.com/discussions/sailpoint-what-is-sailpoint-used-for) - 2 comments - [What database does SailPoint use?](https://www.g2.com/discussions/what-database-does-sailpoint-use) - 1 comment - [What is SailPoint used for?](https://www.g2.com/discussions/what-is-sailpoint-used-for) - 2 comments - [View SailPoint pricing details and edition comparison](https://www.g2.com/products/sailpoint/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-21+04%3A44%3A24+-0500&secure%5Bsession_id%5D=d9ddaef7-7656-4e11-8cdf-e54c1dc9d8aa&secure%5Btoken%5D=d2f6d9036db7582a1678ec699f01642825ecf27df20ded8467c51c88c5c56f63&format=llm_user) ## SailPoint Integrations - [6sense Sales Intelligence](https://www.g2.com/products/6sense-sales/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [AWS Identity and Access Management (IAM)](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bright Data](https://www.g2.com/products/bright-data/reviews) - [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [D&B Connect](https://www.g2.com/products/d-b-connect/reviews) - [D&B Finance Analytics Credit Intelligence](https://www.g2.com/products/d-b-finance-analytics-credit-intelligence/reviews) - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - [HALO](https://www.g2.com/products/halo-2025-11-06/reviews) - [IFS assyst](https://www.g2.com/products/ifs-assyst/reviews) - [Impartner PRM](https://www.g2.com/products/impartner-prm/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Oracle PeopleSoft](https://www.g2.com/products/oracle-peoplesoft/reviews) - [OutSystems](https://www.g2.com/products/outsystems/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) - [Salesforce Partner Cloud (formerly Salesforce PRM)](https://www.g2.com/products/salesforce-partner-cloud-formerly-salesforce-prm/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Sophos United Threat Management](https://www.g2.com/products/sophos-united-threat-management/reviews) - [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) - [Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## SailPoint Features **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Role Management - Policy Management - Access Termination - Approval Workflows **Tracking** - Spend Tracking - SaaS Utilization Tracking - User Sentiment Tracking **Administration** - Bi-Directional Identity Synchronization - Policy Management - Cloud Directory - Application Integrations **Functionality** - Structure type - Contextual search - Template algorithms - Custom algorithms - False-positive management - Multiple file and location types - Real-time monitoring - Dashboard - Compliance - Reporting **Functionality** - User provisioning - Password manager - Single Sign-on - Enforces policies - Authentication - Multi-factor authentication **Monitoring** - Investigate - Monitoring - Misconfigurations - Integrate - Visability **Access control - Cloud Infrastructure Entitlement Management (CIEM)** - Policy Management - Fine-Grained Access Control - Role-Based Access Control (RBAC) - AI-driven access control **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation **Discovery & Classification - Data Security Posture Management (DSPM)** - Continuous real‑time monitoring - Discover & classify sensitive data - Custom classification support **Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions** - Credential Rotation & Revocation - Automated Registration & Provisioning - De-Provisioning & Retirement **User Maintenance** - Self Service Password Reset - Bulk Changes - Bi-directional Identity Synchronization **Cloud Visibility** - Data Discovery - Cloud Registry - Cloud Gap Analytics **Compliance** - Access Management - At-Risk Analysis - DLP Configuration - Sensitive Data Compliance **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Authentication ** - Multi-Factor Authentication - Biometric Authentication - Other Authentication Methods - Role-Specific Authentication ** Type** - On-premises solution - Cloud-solution **Remediation** - Remediation - Audit **Monitoring - Cloud Infrastructure Entitlement Management (CIEM)** - Monitoring - AI-based detection **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring **Agentic AI - Sensitive Data Discovery** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Risk Prioritization - Data Security Posture Management (DSPM)** - Detect excessive entitlements & toxic combinations - Compliance posture assessment - Risk‑based exposure scoring **Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions** - Fine-Grained Access Control - Machine-Native Authentication Methods - Contextual / Just-In-Time Access **Governance** - Identifies and Alerts for Threats - Compliance Audits **Security** - Data Security - Data loss Prevention - Security Auditing **Administration** - Database Management - Deduplication - Backup - API / integrations **Insights** - Recommendations - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **User Experience** - Self-Service Experience - Mobile App Usability - Multilingual Support ** Reporting** - Tracking - Reporting - Access & Permission Change Reporting - Compliance & Audit Trail Export **Auditing - Cloud Infrastructure Entitlement Management (CIEM)** - Visibility - Compliance Reporting **AI Features** - Auto-fill Custom App Details - AI Assistant **Remediation & Governance - Data Security Posture Management (DSPM)** - Guided remediation actions - Integration with enforcement tools - Track remediation progress & trends **Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions** - Policy Enforcement & Governance - Audit Logging & Activity Monitoring - Integration with IAM/Cloud/DevOps Ecosystem - Discovery & Inventory of Non-Human Ids **Administration** - Reporting - Mobile App - Ease of set up for target systems - APIs **Identity** - SSO - Governance - User Analytics **Security ** - Multi-Factor Authentication - Data Transport - Data Types - Security Tools **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Authentication & Authorization - Identity and Access Management (IAM)** - Adaptive & Contextual Access Control **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration & Governance - Identity and Access Management (IAM)** - Identity Lifecycle Management - Self‑Service Account Management **Generative AI - Identity and Access Management (IAM)** - AI‑Driven Access Anomaly Detection - Automated Policy Tuning - Predictive Role Recommendations ## Top SailPoint Alternatives - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,300 reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - 4.5/5.0 (873 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,895 reviews)