SailPoint Reviews & Product Details

SailPoint rewards good planning and clean data, and it delivers strong control, compliance, and visibility. I also like the ease of implementation in SailPoint ISC. For organizations that need mature identity governance at scale, SailPoint is a preferred option. Review collected by and hosted on G2.com.

SailPoint is powerful, but it isn’t lightweight. Support is knowledgeable, but when it comes to customizations, issues can bounce between support, the community, and partners before you finally reach a resolution. Review collected by and hosted on G2.com.

API ease of use and how powerful it is. The APIs are straightforward to work with, making it easy to build custom integrations, automate identity processes, and interact with the platform programmatically. Review collected by and hosted on G2.com.

Event log could be a bit better, could be a training issue for me but I do find it a bit difficult to work with. Review collected by and hosted on G2.com.

SailPoint has a solid foundation for an IGA platform that provides multiple first-class connectors to easily integrate a variety of products for management. Its ease of use has allowed us to quickly bring those applications into our unified identity governance strategy. Review collected by and hosted on G2.com.

We use SailPoint ISC which isn't as flexible as what IdentityIQ seems to be. This has led us to develop interesting strategies to work around those deficiencies. The AI platform that is offered isn't as strong or useful as it is represented to be. Review collected by and hosted on G2.com.

I like that SailPoint automates access management and reduces manual work. The access review process is easy to manage and helps improve security. It provides good visibility into who has access across the organization. I also appreciate the segregation of duty policies and the JML process. Integrating applications with SailPoint is made easier with the help of agents. Review collected by and hosted on G2.com.

SailPoint is a powerful platform, but some configurations can be complex and require specialized knowledge. The user interface could be more intuitive in certain areas. Integrations and customization can sometimes take significant effort and time. Improved reporting and easier troubleshooting would make the platform even better. Review collected by and hosted on G2.com.

I find SailPoint very smooth and user-friendly, especially for creating utilities and rules. I appreciate the variety of features it offers, including professional services, which I find very nice to utilize. SailPoint's security and range of features make it more feasible compared to other products I have used before. I also like the self-service feature that allows users to create roles themselves following a couple of simple steps. Review collected by and hosted on G2.com.

I think SailPoint could improve its batch processing speeds. Right now, when we're running batches, it takes a lot of time, especially when handling tasks like processing 5,000 user entries. I feel like if there were some process improvements, the batch assignments could go smoother and quicker. Also, it would be helpful if SailPoint had a built-in SQL window to run queries directly, rather than having to connect externally to the database to fetch data. Lastly, I think there should be notifications for any roles created without properties. That way, we could spot and correct errors where roles have been mistakenly created without attributes. Review collected by and hosted on G2.com.

I find the reliable management of identities and the lifecycle by SailPoint really good. There are virtually no system outages, which ensures a very stable Identity Governance and Administration (IGA) system. The integration of additional applications is not necessarily easy. After the depreciation, only maintenance costs remain due to the purchase licenses. Thus, it is a cost-effective software product. The product support from SailPoint is good. Support requests are responded to quickly. Review collected by and hosted on G2.com.

The implementation of new solutions is very much associated with coding. SailPoint should work more workflow-driven. Likewise, the user frontend needs to be revised and adapted to new UI possibilities. From my perspective, SailPoint has somewhat missed the connection with the IIQ solution. The use of AI solutions should also be supported. Review collected by and hosted on G2.com.

What I like most about SailPoint is how it simplifies identity and access management. It makes it straightforward to request, manage, and review access to applications, while helping ensure the right people have the appropriate level of access. The automated approval workflows and governance features strengthen security, cut down on manual effort, and make the overall access management process more efficient. Review collected by and hosted on G2.com.

Nothing as such, everything is quite easy to use Review collected by and hosted on G2.com.

What I like most about SailPoint is its ability to centralize identity governance and automate user lifecycle management, which significantly improves security and operational efficiency. I also appreciate its strong access certification, role management, and compliance capabilities. Review collected by and hosted on G2.com.

What I dislike about SailPoint is that complex implementations and integrations can require significant effort, expertise, and ongoing maintenance, especially in large enterprise environments. Troubleshooting custom workflows, connectors, and identity governance processes can also be challenging and time-consuming. Review collected by and hosted on G2.com.

I like SailPoint’s flexibility and strong identity governance capabilities. It has clean UI, strong integrations and reliable performance. It performs well at scale, delivers value through reduced manual effort Review collected by and hosted on G2.com.

Some areas can feel complex and less intuitive, particularly for advanced configurations. There is also room for improvement in performance, integration experience and support documentation. Review collected by and hosted on G2.com.

I like SailPoint for the automation and visibility it provides. It really makes managing user access a lot easier, especially during onboarding, offboarding, and access reviews. The automation helps reduce manual effort, and the better control over security and compliance is something I appreciate. I also find the visibility valuable because it allows us to quickly see who has access to which systems and identify any inappropriate or unnecessary access. These capabilities make access management more efficient, consistent, and easier to audit. Review collected by and hosted on G2.com.

One area that could be improved is the overall user experience. Some workflows can feel complex and configuration or troubleshooting may require specialized knowledge. I'd also like to see simpler administration, more intuitive reporting, and easier customization of workflows and dashboards. Improving these areas would make SailPoint easier to manage and more accessible to a broader range of users. Review collected by and hosted on G2.com.