SAI360 Reviews & Product Details

SAI360 is a GRC tool including a very broad range of GRC activities which quite easily can be adapted to company needs. For us it has been great to be able to include most of our central GRC processes into one single IT tool with the assistance of professional SAI360 consultants. Review collected by and hosted on G2.com.

The user friendliness has improved during the past few years, but there is still work to do to make it a fully user friendly modern tool. Not ideal to have reporting separate in Business objects. Review collected by and hosted on G2.com.

What I like best about SAI Global are two things: The substantial selection of compliance courses along with the best customer service! SAI is always coming up with new and improved training on all topics while their customer service team members Akash Mathur and Bob Cicala are there to help you with any of your training needs! Review collected by and hosted on G2.com.

I honestly can't say there is much to dislike. Do I wish all older training were in the new and improved format, yes, but I also understand that it takes time to revitalize such a large library. Review collected by and hosted on G2.com.

- We recently upgraded to the newest UI, which works more efficiently, while it also improves the look and feel of the internal control solution.

- Customer Support improved significantly over the past years.

- The solution works according to expectations and the user experience keeps improving. Review collected by and hosted on G2.com.

- The solution takes some time and patience to get used to

- Guidance material could be improved Review collected by and hosted on G2.com.

Flexibility to build the right tool by choosing from a list of existing functionalities. Quick response to make changes upon request and the design team is always solution driven. User-friendly interface supported by good user driven features. Review collected by and hosted on G2.com.

The lack of a 'out-of-the-box' standard solution makes it harder for clients who are looking for a 'plug-and-play' option. Also, every client's needs may be different and therefore it's hard to start designing a system based on the 'skeleton'. This would lead to many rounds of discussion to conclude on what the client needs, and every change is potentially an 'extra' item to build, which could lead to longer time and more cost. Configuration is not as simple and can take longer time to make basic changes. The role-based access and permissions are useful but not very easy to adopt. Review collected by and hosted on G2.com.

We use BWise for our risk and control management and have found the system to be both flexible and with good standardized modules as a starting point. We have approached rolling out our GRC-tool on an agile basis. We make a first version of what we need and test it on our users and then develop based on their feedback. The way the system can be configured instead of programmed is very good and also an essential reason for choosing BWise. Review collected by and hosted on G2.com.

We find going into production with new functionality can be a bit difficult since the system doesn't allow staging. We would like the system to be packaged ready for production after UAT and that a short verification in production would suffice, but at the moment a full test cycle is needed also in production when going live. Review collected by and hosted on G2.com.

One upside is that the system is very customizable. A company can choose to use just one module or many and this is only the beginning of the choices. Forms, workflows, and notifications can be tailored to match a company's specific needs. Currently, our ERM module is probably the one that is utilized the most and that we are most proud of. Our end users find that performing their risk assessments in the ERM module is an easy process. Review collected by and hosted on G2.com.

Sometimes features can be a double-edged sword and that's kind of how I see customization for this software. Too much freedom can be overwhelming in some situations. I do not care for the importing data process. Also, reporting has been a struggle for us. We are now exporting data into PowerBI in order to obtain reports that we felt we needed. I do not like how there are not "parameters" that can be updated/changed that would then filter changes all through-out the system. When you make a change, you often have to change it in multiple places. Review collected by and hosted on G2.com.

Our company began using the Compliance Workspace module in 2015. Since that time, we have also installed the Policies and Procedures Module and the Incidents Module to manage consumer complaints. Having multiple business units on the same system allows for better integration throughout the organization. SAI360 is great for automated tasking and serving as a repository for support documents that can be organized and accessed in an efficient manner. Also, the policies and procedures module allows for the automation of the lifecycle for all policies and procedures. Review collected by and hosted on G2.com.

The only thing I dislike is that it has taken longer than expected/promised to update the Compliance Workspace module and we have been waiting patiently for certain enhancements. Review collected by and hosted on G2.com.

First and foremost the ease of use for administrators to understand capabilities and to apply ideas of use. Policy Manager is a great tool for any and all departments. You can make it easy to store policies for users at all levels. Incidents module can be easily created/modified for multiple departments. The support team is just amazing and always willing to go the extra mile for you!!! Review collected by and hosted on G2.com.

The lack of users, on our part, that use the system to its full capability. Review collected by and hosted on G2.com.

Great functionality across all modules. Review collected by and hosted on G2.com.

There are a few system administration features lacking that limit quick changes to the system. Review collected by and hosted on G2.com.

They are very dependable, innovative, and helpful. Review collected by and hosted on G2.com.

We are a 24/7 operation; the regular weekend maintenance downtime can be a nuisance. Review collected by and hosted on G2.com.