I was worried that it would cause me to lose what I uploaded or somehow malfunction; however it worked fine. Also the connection to microsoft office is fairly good. When I upload excel spreadsheets into SAI360 they update correctly and do not seem to damage anything in the process. And the support team also does a very good job with large file uploads and solving issues. Review collected by and hosted on G2.com.
The only major negative I have is the cost. I had to really push to get approval from management. It weirdly sometimes take forever to get help from support even though their support is quite good so they should probably work on this. The reporting could be improved upon, as well. If you have over 2,000 controls (which is the case for us), it takes a long time for the pages to load. Review collected by and hosted on G2.com.
Thank you for taking the time to share such a thoughtful review and for giving SAI360 a strong rating. We are glad to hear that the platform has been reliable for your SOX and operational audit processes and that the connection with Microsoft Office has supported your workflows. It is great to know that large file uploads and data integrity are working well for your team.
We appreciate your feedback on cost, reporting performance, and support response times. Input like this helps us focus on the areas that matter most to our customers. If you ever experience slower load times or need help improving reporting efficiency, our Customer Community includes tips, best practices, and guidance that many customers find helpful. Our support and product teams also continue to work on performance enhancements that benefit high volume environments like yours.
We are grateful that SAI360 has helped streamline your audits and reduce dependency on spreadsheets, especially by giving you clearer visibility into documentation changes. Thank you again for your recommendation and for being part of the SAI360 community. We hope your air conditioner is back up and running soon.
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This reviewer was offered a nominal incentive as thanks for completing this review.
Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review.
