SAI360 Reviews & Product Details

SAI360's Platform brings together ethics, governance, risk, and compliance management for a more powerful perspective. Leverage the most connected platform and industry-leading content to manage risk from every angle. • Start quick with solutions built upon industry best practices • Scale as needed with the ability to customize • Gain insight and share easily with analytics and reporting • Engage employees with interactive training • Offer training in the flow of work for maximum impact • Access support from an industry leader with 25+ years of expertise Insights from the SAI360 team: https://www.sai360.com/

Seller

SAI360

Discussions

SAI360 Community

Languages Supported

Arabic, Czech, Danish, German, English, French, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Tara Akkerman

Used by Auxilius and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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SAI360 Integrations

(14)

Verified by SAI360

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SAI360 Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SAI360, and what problem is it built to solve?

SAI360 is an integrated risk management software and services offering for organizations managing risk, compliance, and governance. It addresses these needs through risk assessment, policy management, and training solutions intended to support decision-making and regulatory compliance.

What languages does SAI360 support?

SAI360 supports 17 languages, including Arabic, Chinese (Simplified), Czech, Danish, English, and others.

What company sizes and industries is SAI360 the best fit for?

SAI360 appears most relevant to a mix of mid-market and enterprise organizations, with positive experiences also represented in several industries. The most represented segments include:

Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Healthcare: Hospital and health care organizations.
Industry — Financial services: Financial services, banking, and insurance organizations.
Industry — Technology: Information technology and software organizations.

How long does it take to implement SAI360 across a team?

Implementation timelines vary with the scope of configuration and rollout, but one to three months is the most commonly reported range. Other teams describe longer implementations, especially when building or adapting workflows and modules.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also common
6–12 months	Reported regularly
Under 1 month	Less common
More than 12 months	Less common

What customer support options does SAI360 provide, and how do users find the overall support experience?

SAI360 provides support through chat, email/help desk, and self-service resources such as its knowledge base and FAQs/forum. Users describe support as knowledgeable, responsive, and helpful, though experiences can vary: some report delays or difficulty getting assistance with highly configured setups.

What is the experience like for teams switching to SAI360 from another tool?

Teams have moved to SAI360 from spreadsheets, email, paper-based processes, and other risk or compliance platforms, including NAVEX One, Diligent One, Optro, LogicGate, and UpGuard. The appeal is often a more centralized way to manage risk, compliance, audits, or vendor assessments, with workflows that can be adapted to internal processes. The transition can involve substantial setup and configuration, and some teams find the learning curve steep; others describe onboarding as smooth once their needs and processes are clearly defined.

What features or capabilities could make SAI360 even more useful?

SAI360 could be more useful with easier reporting and a more intuitive experience for configuring and navigating the platform. Recurring improvement requests include:

Simpler reporting and dashboards: Make custom reports and visualizations easier to build, tailor, and use without specialized knowledge.
More streamlined navigation: Reduce clicks and make the interface and workflows clearer for everyday users and new administrators.
Stronger search and data connections: Improve finding information across records and make it easier to connect or share data between modules and external systems.

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Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

12/20/2023

"Customizable application that can fit the needs of a case management system."

5/5

What do you like best about SAI360?

Customizable fields. You are able to add fields needed to document. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Having an option for follow-up items or reminders. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/15/2023

"SAI360 is the best"

4.5/5

What do you like best about SAI360?

It is a great resource for historical data Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Customization is difficult unless you are the administrator. Review collected by and hosted on G2.com.

Verified User in Investment Management

Enterprise (> 1000 emp.)

11/1/2022

"A continuously evolving tool supported by a progressive team"

4/5

What do you like best about SAI360?

SaiG have worked closely with us to understand the context of our requirements. This proximity enabled this team to design solutions that work for our end users. The consistency of delivery, the reliability of the system and the intuitive interfaces facilitated internal adoption greatly. The team behind SaiG stood out for us; they are constantly striving to evolve their technology month by month. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

The technology requires users to be enrolled to the tool to view the content. However, we needed the content to be visible to a broader audience on read-only basis. The SAI team have worked with us to facilitate this functionality. Review collected by and hosted on G2.com.

Edwin R.

GRC System Administrator

Enterprise (> 1000 emp.)

9/14/2022

"Perfect solution for integrated risk management"

5/5

What do you like best about SAI360?

The ability to create multiple relationships among objects within the system. Building relationships between objects such as risks, controls, policies, applications, and loss events help to improve assessment ratings and reporting. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

The application lacks advanced reporting, and our data is often extracted from the system and processed in another visual tool. The dashboards/homepage tabs seem outdated and lack customization ability. If enhanced, it would improve the UI tremendously since dashboards make actioning content so accessible. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

9/19/2022

"Highly Customizable Software"

4/5

What do you like best about SAI360?

BWise is a flexible, very customizable GRC software. Additionally, their support desk is quite good. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

BWise needs to improve its training and available online job aids for the system administrator. Today it can be difficult to self-learn. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

9/14/2022

"Not something I would do again"

2/5

What do you like best about SAI360?

It's ok. It's not the best GRC I have ever used. But it does most of what you need Review collected by and hosted on G2.com.

What do you dislike about SAI360?

I don't know what people are talking about when they say it's customizable. It's not. Very limited in that regard. And a lot of it you have to pay them to do it Review collected by and hosted on G2.com.

Peter K.

Mid-Market (51-1000 emp.)

Originally submitted 2/24/2021

"The solution, flexibility, and ux was better than what's "on the tin""

4.5/5

What do you like best about SAI360?

Good out of the box solution for Incident Management, which, with strong configuration ability we delivered a great solution for our business at relatively low cost. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Sometimes there seems few people with the right knowledge to assist with things, but that may be a reflection of our very small scale and geographic isolation. Review collected by and hosted on G2.com.

Recommendations to others considering SAI360:

One thing you need to be sure of is to be really clear what your use cases are. There are a lot of SAI solutions and sometimes the names of those do not necessarily line up with what you would expect them to actually do. I would also say, and this is a general statement regardless of SAI - do not customise. Configuration is so extensive inside the BWise solution there's masses you can do to make the UX and setup a good one without expensive and future-limiting customisation. Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

We took control of Incident Management from a multi-jurisdictional, rigid, loathed system. We have strong ROI in terms of time wasted on bespoke reporting, infinitely greater control, ability to configure to an amazing degree (e.g. custom emails to users based on what WE deem important), and essentially self-determination in owning our own solution, but one that is almost out-of-the-box in terms of nearly no customisation (making it much easier to be supported). Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

8/5/2021

"When you find a great company like SAI360, you stick with them!"

5/5

What do you like best about SAI360?

I like the personal attention from the SAI360 staff, who help ensure that I can get my job done efficiently and produce a quality product. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

There is a lot in the system that I am not utilizing, and I wish I had the opportunity to explore optimization without it costing a lot of additional money Review collected by and hosted on G2.com.

Akshat M.

Senior Consultant

Small-Business (50 or fewer emp.)

9/1/2021

"SAI360 all the way!"

4.5/5

What do you like best about SAI360?

It is User-friendly! That is the best part! In addition, great dashboards- Precise and usable reports can be produced. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Not ideal to have to report separate in Business objects. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate

Enterprise (> 1000 emp.)

2/11/2021

"Devil Is In The Detail"

3.5/5

What do you like best about SAI360?

We have brought Compliance, Internal Audit, Controlled Self Assessments, Corporate Material Risk Profiles and Divisional Risk Registers into a single platform which should allow us to gain greater insight into the status of each risk and key control from our three lines of defence. The additional benefit is to more easily understand what actions are open/overdue. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

We had to keep Incident Management, Construction & Operational Risk Registers, Vendor Management, Contractor Management, Modern Slavery Assessments on alternate platforms as SAI360 did not provide sufficient capability at the time of vendor selection. Because we want our risk & controls universe to be the same for all modules it is a 'clunky' process and almost not worth the effort. As an example, it is not possible to update SAI360 in real-time in a project control meeting as there is a need to constantly move between processes. We have to 'mark-up' a printed copy of the risk register, then task someone to spend nearly half-a-day to update the system after a 2 hour meeting. For our set-up the user experience is not intuitive, the look and feel is dated. The internal audit module does not really accommodate the creation of an audit report within the system. Review collected by and hosted on G2.com.

Recommendations to others considering SAI360:

The devil is in the detail. Do you want each module to be used standalone or integrated. Will records be centrally maintained or is each element to be maintained by a separate user - and in which case what resource impact is there on your staff (first line, second line, third line) Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

As above, we use it for Director's attestations on compliance matters, we use it for project risk workshop, we use it for Divisional Risk Registers and status of actions plans, we use it for Corporate Risk Profiles (incl monitoring if we remain within Risk Appetite and Tolerance), we use it for Business Unit attestations relating to Controlled Self Assessments, we use it for creating Internal Audit Reports and we use it for tracking open audit items. Review collected by and hosted on G2.com.