SAI360 Reviews & Product Details

SAI360's Platform brings together ethics, governance, risk, and compliance management for a more powerful perspective. Leverage the most connected platform and industry-leading content to manage risk from every angle. • Start quick with solutions built upon industry best practices • Scale as needed with the ability to customize • Gain insight and share easily with analytics and reporting • Engage employees with interactive training • Offer training in the flow of work for maximum impact • Access support from an industry leader with 25+ years of expertise Insights from the SAI360 team: https://www.sai360.com/

Seller

SAI360

Discussions

SAI360 Community

Languages Supported

Arabic, Czech, Danish, German, English, French, Italian, Japanese, Korean, Malay, Dutch, Polish, Portuguese, Russian, Spanish, Thai, Chinese (Simplified)

Solution Type

All-in-One

Overview by

Tara Akkerman

Used by Auxilius and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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SAI360 Integrations

(14)

Verified by SAI360

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SAI360 Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is SAI360, and what problem is it built to solve?

SAI360 is an integrated risk management software and services offering for organizations managing risk, compliance, and governance. It addresses these needs through risk assessment, policy management, and training solutions intended to support decision-making and regulatory compliance.

What languages does SAI360 support?

SAI360 supports 17 languages, including Arabic, Chinese (Simplified), Czech, Danish, English, and others.

What company sizes and industries is SAI360 the best fit for?

SAI360 appears most relevant to a mix of mid-market and enterprise organizations, with positive experiences also represented in several industries. The most represented segments include:

Company size — Enterprise: Organizations with more than 1,000 employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Industry — Healthcare: Hospital and health care organizations.
Industry — Financial services: Financial services, banking, and insurance organizations.
Industry — Technology: Information technology and software organizations.

How long does it take to implement SAI360 across a team?

Implementation timelines vary with the scope of configuration and rollout, but one to three months is the most commonly reported range. Other teams describe longer implementations, especially when building or adapting workflows and modules.

Time to go live	Relative frequency
1–3 months	Most common
3–6 months	Also common
6–12 months	Reported regularly
Under 1 month	Less common
More than 12 months	Less common

What customer support options does SAI360 provide, and how do users find the overall support experience?

SAI360 provides support through chat, email/help desk, and self-service resources such as its knowledge base and FAQs/forum. Users describe support as knowledgeable, responsive, and helpful, though experiences can vary: some report delays or difficulty getting assistance with highly configured setups.

What is the experience like for teams switching to SAI360 from another tool?

Teams have moved to SAI360 from spreadsheets, email, paper-based processes, and other risk or compliance platforms, including NAVEX One, Diligent One, Optro, LogicGate, and UpGuard. The appeal is often a more centralized way to manage risk, compliance, audits, or vendor assessments, with workflows that can be adapted to internal processes. The transition can involve substantial setup and configuration, and some teams find the learning curve steep; others describe onboarding as smooth once their needs and processes are clearly defined.

What features or capabilities could make SAI360 even more useful?

SAI360 could be more useful with easier reporting and a more intuitive experience for configuring and navigating the platform. Recurring improvement requests include:

Simpler reporting and dashboards: Make custom reports and visualizations easier to build, tailor, and use without specialized knowledge.
More streamlined navigation: Reduce clicks and make the interface and workflows clearer for everyday users and new administrators.
Stronger search and data connections: Improve finding information across records and make it easier to connect or share data between modules and external systems.

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Lela T.

Quality Assurance Manager

Mid-Market (51-1000 emp.)

2/10/2026

"SAI360 Keeps Compliance and Risk Organized in One Place"

4/5

What do you like best about SAI360?

What I like best about SAI360 is that it keeps everything in one place, which makes managing compliance and risk much easier and more organized. It’s simple to use, saves time, and helps keep track of important processes without feeling overwhelming. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Sometimes the platform can feel a bit complex, especially for new users, and certain features take time to learn. Also, some processes could be more streamlined to make navigation faster and more intuitive. Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

SAI360 helps solve challenges around managing compliance, risk, and policy tracking by bringing everything into one system. This makes it easier to stay organized, monitor requirements, and reduce manual work. It benefits me by saving time, improving visibility across processes, and helping ensure nothing important is missed Review collected by and hosted on G2.com.

Response from Tara Akkerman of SAI360

Hi Lela,

Thank you for your 4-star review and for sharing your experience. We are glad to hear that SAI360 helps keep compliance and risk organized in one place and makes it easier to stay on top of important processes while saving time.

We also appreciate your feedback about complexity for new users and opportunities to streamline navigation. We are continuously working to make the platform more intuitive through usability improvements and enhanced guidance. If there are specific areas where we can improve, your Customer Success team would love to hear from you.

Thank you again for your feedback and for being part of the SAI360 community.

Anurag C.

CTO

Mid-Market (51-1000 emp.)

11/27/2025

"It's an expensive system to operate, however it does work."

4/5

What do you like best about SAI360?

I was worried that it would cause me to lose what I uploaded or somehow malfunction; however it worked fine. Also the connection to microsoft office is fairly good. When I upload excel spreadsheets into SAI360 they update correctly and do not seem to damage anything in the process. And the support team also does a very good job with large file uploads and solving issues. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

The only major negative I have is the cost. I had to really push to get approval from management. It weirdly sometimes take forever to get help from support even though their support is quite good so they should probably work on this. The reporting could be improved upon, as well. If you have over 2,000 controls (which is the case for us), it takes a long time for the pages to load. Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

For our sox and operational audits, we currently use SAI360 to get away from spreadsheets and with SAI360, it allows us to keep a record of the edits made to the documentation so if there is an error in the documentation, we will be able to tell who caused it. Also since my air conditioner broke in the office today, I'm a bit irritated but I would definitely recommend SAI360 as it has saved us time during our audits. Review collected by and hosted on G2.com.

Response from Tara Akkerman of SAI360

Thank you for taking the time to share such a thoughtful review and for giving SAI360 a strong rating. We are glad to hear that the platform has been reliable for your SOX and operational audit processes and that the connection with Microsoft Office has supported your workflows. It is great to know that large file uploads and data integrity are working well for your team.

We appreciate your feedback on cost, reporting performance, and support response times. Input like this helps us focus on the areas that matter most to our customers. If you ever experience slower load times or need help improving reporting efficiency, our Customer Community includes tips, best practices, and guidance that many customers find helpful. Our support and product teams also continue to work on performance enhancements that benefit high volume environments like yours.

We are grateful that SAI360 has helped streamline your audits and reduce dependency on spreadsheets, especially by giving you clearer visibility into documentation changes. Thank you again for your recommendation and for being part of the SAI360 community. We hope your air conditioner is back up and running soon.

See how SAI360 improved

Andrew O.

Director, Risk Management

Enterprise (> 1000 emp.)

Originally submitted 12/15/2023

"Comprehensive product that allows almost unlimited configuration"

4.5/5

What do you like best about SAI360?

UI is very user friendly and pleasing to the eye. Configuration possibilities are very open ended and allow for heavy customization. Client partnership allows access to development team and gives us input to the platform's future. Multiple use cases available makes it a true risk management platform. New features and capabilities constantly being released. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

Backend configuration is a bit of a learning curve. Advanced customization sometimes requires paying for professional services. Review collected by and hosted on G2.com.

Chinmay M.

UX Designer

Small-Business (50 or fewer emp.)

4/2/2025

"good tool for data visualization but needs time to fully utilize"

3.5/5

What do you like best about SAI360?

The customizable widgets or the visualization tools it provides. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

if you are using it without a prior KT, the learning curve is very steep Review collected by and hosted on G2.com.

G2 Icon

Verified User in Insurance

Enterprise (> 1000 emp.)

10/22/2024

"Overall a very powerful platform"

5/5

What do you like best about SAI360?

Main reason for the usage of SAI360 is its flexibility to create nearly any entity, with any attributes and to use them in by yourself created workflows, filter the entities in tables, dashboards, treeviews and design your own functionalities around it. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

There is still potential to support configuration works with additional tools for example, for migration between environments, support for user rights management, archiving, anonymization and deleting of personal related data in instances of entities. Options for module owners/admins, Microsoft Office integration for on-premise clients, user section features. Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

SAI360 helps us fulfill regulatory requirements and governance necessities in all the mentioned topics. Additionally, we use SAI360 to classify third-party outsourcing, our regulatory inventory, risk scenario management, second line surveillance management, data privacy processing descriptions according to Art 13 GDPR, data breach management. We plan to set up a module for contract management, AI classification and inventory, DORA information register and more. Review collected by and hosted on G2.com.

Response from Marsha Fisher of SAI360

It is great to see you are using SAI360 across your organization for business continuity management, third party risk, data privacy, and regulatory management. In addition to streamlining your risk management activities in a single solution, your organization is benefitting from the power of connected data which provides richer analytics and improves decision-making. Thank you for sharing your ideas on ways to enhance the user experience. We always value feedback from our customers as it informs our priorities for upcoming enhancements.

Verified User in Construction

Enterprise (> 1000 emp.)

8/8/2024

"SAI360 is the leading global compliance training vendor"

5/5

What do you like best about SAI360?

SAI360 has a broad content library that is global, diverse, relevant, current, and available in multiple languages. They take risk areas such as bribery, safety, harassment, and turn it into relatable and engaging content that is ever-changing so that you can issue annual training that is not boring or repetitive. They have full-length courses as well as micro-learning segments to even short multimedia files to meet all your business needs. The best part of SAI360 is their customer support - it's by far exceptional. They have a team that is assigned to work with you - this includes; building a relationship with you, understanding your business, looking out for trends in your industry and regulatory changes for the places you conduct business. SAI360 is a true business partner. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

The only thing I wish SAI360 had more of is the number of new content being added to their library. Especially in some of the newer areas, such as sustainability. They certainly have added more to their government contracting library. Review collected by and hosted on G2.com.

Response from Marsha Fisher of SAI360

Thank you for taking the time to share such a thorough and positive review of SAI360! We're thrilled to hear that our content library, along with our dedicated customer support team, have met your expectations and contributed to your compliance and risk mitigation strategies. Your feedback about the need for more content in emerging areas like sustainability is invaluable. We're continuously working to expand our offerings and ensure our content meets the current and future needs of our clients. Thank you again for considering us a true business partner. We look forward to continuing to support your business and compliance goals with innovative and engaging training solutions.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

10/21/2024

"Great product to support risk management and compliance"

4.5/5

What do you like best about SAI360?

We love how customizable this product is - we are able to build out each module with separate workflows that meet the needs of our organization. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

We eagerly anticipate some of their upgrades on search functionality and other changes that make the product more end-user friendly. Review collected by and hosted on G2.com.

Response from Marsha Fisher of SAI360

Thank you for your response. It is great that you are using SAI360 for policy management, internal audit, and enterprise risk management in addition to third-party risk management. One of the greatest benefits of centralizing risk management efforts in a single platform is you begin to break down organizational silos and look at risk management much more holistically. Glad to hear you are having success with customization. Our customers really appreciate the ability to self-serve on forms, lists, workflow, and other aspects without getting IT involved. Thanks also for your feedback on search functionality. We have ongoing efforts to maximize SAI360's user interface and user experience, including this feature.

lauren p.

Data Analyst

Enterprise (> 1000 emp.)

10/15/2024

"SAI360 has multiple functions for any Healthcare Facility"

4.5/5

What do you like best about SAI360?

It keeps the RAC audits organized, easy of collecting data and turning that data into reportable information. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

It does take a while to understand the build within each module. It can be confusing to understand and maybe a little hard to make sure one is using the application to the full potential. Review collected by and hosted on G2.com.

Response from Marsha Fisher of SAI360

Thank you Lauren for your review. We are glad to hear SAI360’s Revenue Risk Manager is helping collect, identify, and report on Medicare overpayments or underpayments for your organization. We also appreciate your feedback on the complexity. We continue to optimize our user experience and training so everyone feels confident they are accessing the solution's full potential.

Cammelia H.

Data Analyst

Mid-Market (51-1000 emp.)

10/16/2024

"Simplified business continuity management & business impact analysis"

4.5/5

What do you like best about SAI360?

Integrated business risk management is easily organized, especially for disaster recovery software and emergency mass notification system (EMNS) make SAI360 is a complete one-stop-center for business continuity management to readiying our business for distaster. Easy setup to create report templates for audit or analytics analysis. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

While SAI360 work perfectly for our needs in business continuity and management, things like compliance learning has steep learning curves that is challenging to master. Review collected by and hosted on G2.com.

Response from Marsha Fisher of SAI360

Thank you Cammelia for your review. We are happy to hear our Business Continuity Management solution is supporting your efforts. The reporting templates are frequently mentioned as being helpful. Your feedback regarding the challenges of compliance learning is spot on. Partially, because the compliance landscape is expanding so quickly.

derek d.

Mid-Market (51-1000 emp.)

12/26/2023

"GRC software that meets your needs"

4/5

What do you like best about SAI360?

SAI360 combines risk assessment, incident management, and reporting all in one platform. This can streamline workflows, improve data accuracy, and enhance visibility for regulators.

SAI360 provides pre-built modules for many banking regulations, including Basel III, AML/KYC, and GDPR. This can significantly reduce the time and effort needed to stay compliant.

SAI360 allows you to automate many routine compliance tasks, such as policy updates, risk assessments, and incident reporting. This can free up staff time for other activities and improve efficiency.

SAI360 is a scalable platform that can adapt to the needs of both small and large banks.

SAI360 provides comprehensive reporting and analytics tools that can help you track your compliance performance, identify trends, and make data-driven decisions. Review collected by and hosted on G2.com.

What do you dislike about SAI360?

While SAI 360 is working for our needs it does have a learning curve that has been difficult when it comes to reports and dashboards. Review collected by and hosted on G2.com.

What problems is SAI360 solving and how is that benefiting you?

SAI360 is a powerful GRC platform with a comprehensive set of features that can be valuable for banks. Automates manual tasks in risk assessment, incident reporting, and policy management. The software reduces time spent on repetitive tasks like risk monitoring and control testing. Improves efficiency in key risk management areas like operational risk, credit risk, and market risk. Review collected by and hosted on G2.com.