SAI360 Reviews & Product Details

I really appreciate SAI360 for keeping us aligned with regulatory training requirements and DOJ expectations without needing to chase updates myself. The content library is deep and allows us to roll out the same modules in several languages, saving us loads of time, especially with our offices in different countries. The content is surprisingly watchable, using short videos with realistic workplace scenarios that keep people engaged. The mix of full courses, micro-learning, and quick clips helps me match the format to the audience perfectly. Most of all, I'd recommend SAI360 because of the fantastic customer success team. Our assigned contact knows our business well, flags regulatory changes, and treats us more like a partner than a vendor. The initial setup was also very easy. Review collected by and hosted on G2.com.

The one gap is the pace of new content. Sustainability is the obvious example, the demand is rising fast and the library is still catching up. Faster rollout of content in emerging areas like sustainability and AI governance, plus more granular reporting on where learners drop off, would be the biggest improvements for me. Review collected by and hosted on G2.com.

I think that SAI360 really comes alive in terms of risk and control linkages. Once you create a risk, you can tie that risk directly to the controls used to mitigate the risk; once tied to controls, you can then tie those controls to your testing workpapers; and suddenly you have a chain of events (risk -> control -> test) that provides an easily traceable pathway rather than having to search through 3 separate spreadsheets for information. We've used it for SOX for approximately two years now, and it does a good job of bringing all aspects of the Control Environment (narratives, testing evidence, sign-offs) into one central location. Review collected by and hosted on G2.com.

My major complaint is the approval workflow. If a tester completes a work paper and subsequently revises the work paper after completing the original work paper, SAI360 does not automatically move the revised version of the work paper from an approved status back to an unapproved status. Therefore, theoretically you could have a signed off document that was edited under the cover of the signatures. A minor complaint but I hate the dashboard widgets as they appear to be designed by someone that has never had to present this type of data to a CFO. Review collected by and hosted on G2.com.

I like the template for questionnaires; they appear to be set up in such a manner that will make it easier for us to send requests to third-party entities without making it feel like we are trying to pull their teeth. Additionally, the AI assisted response mapping feature is useful as it identifies when vendors ask essentially the same questions in different manners and allows the responses to be filled-in without requiring much additional thought. Review collected by and hosted on G2.com.

The reporting features allow for minimal customizations and this can become frustrating if your company needs to meet certain compliance requirements and also there are occasions where you can not create reports in the manner in which you would prefer. Also the number of alerts generated by the system can be too much and while not all alerts are urgent, you still have to review every single alert regardless of whether or not each one of them is an emergency. Review collected by and hosted on G2.com.

It works with an endless number of systems (AWS, GitHub, Google Workspace, etc.) so finding evidence during an audit is literally seamless. The automated tests have been another major benefit - at a glance, i know when i need to pay attention to something that is failing, or something that needs to be addressed. And the trust center has also been beneficial because customers can now view their own compliance status rather than calling/emailing me every 5 minutes. Review collected by and hosted on G2.com.

Some of the navigation is much too deep. For example, if a test is failing and i need to go fix something specific, i have to click through four pages to get there. That can be very annoying. Button contrast is also weirdly bad. Upload buttons just blend in with everything else so you are sitting around looking for something right in front of you. And every time you want to do anything it opens a new tab. After a while your browser is just full of tabs. Review collected by and hosted on G2.com.

I think the part where it really shines is in creating courses — it’s very easy to upload videos, PDFs, SCORM files add a quiz at the end, etc and it does all of it easily without having to mess around. The AI-based course builder is very good for quickly building out something. Support also responds pretty quickly which I did not expect. Review collected by and hosted on G2.com.

The reporting piece is lacking and it’s frustrating because everything else is okay. You cannot report on learning paths at all; you can only customize reports up to a point and some fields are not available, which means you’ll be duplicating information elsewhere to get the number you need. The new UI has a learning curve and some items are still in the older UI so you’re bouncing back and forth depending on what you are trying to accomplish. Pet peeve, but true: the training hours appear as “31m 55s” (text) instead of a number so you’ll have to write your own formula to total them. Review collected by and hosted on G2.com.

I'm just glad that everything is now in one location and also the support team has been very responsive and I normally get a real person, as opposed to a bot. Onboarding was relatively quick and did not take weeks to set up and I really appreciate how it auto flags the risk for me to review rather than having to search for it myself. Review collected by and hosted on G2.com.

I find customizing the reporting to be difficult. I simply want to rearrange the items, but I feel as though they are too rigid. Additionally the pricing can be somewhat steep for smaller companies and it appears at times there are too many clicks to access a simple vendor summary. I wish this were a little less expensive for what you receive. Review collected by and hosted on G2.com.

SAI360 provides a comprehensive and centralized platform for managing risk, compliance, and governance activities. Its reporting capabilities, workflow automation, and integrated approach help improve visibility and efficiency across teams. Review collected by and hosted on G2.com.

The platform is powerful, but navigation and usability could be improved. Some processes feel more complex than necessary, especially for new users. Review collected by and hosted on G2.com.

What I like most about SAI360 is that it brings a wide range of features into a single platform, which makes compliance and risk management feel more connected and far less fragmented. Ease of use is another standout: despite the platform’s depth, moving through policies, training modules, and risk dashboards feels intuitive once you’ve had a little time to get familiar with it. I also found the implementation process smoother than I expected, with clear guidance that helped me integrate it quickly into my daily routine. Because I rely on it 12–13 times a day, consistency and reliability are essential, and it rarely lets me down. The integration capabilities are strong as well, letting me connect it with other tools I use without needing constant manual updates. Lastly, the customer support team adds real value—they’re responsive and knowledgeable, which makes the overall experience feel well supported and efficient. Review collected by and hosted on G2.com.

One thing I dislike about SAI360 is that the interface can feel dated at times, which makes navigating complex compliance tasks less smooth than I’d like. Although the implementation process was manageable overall, some of the more advanced features took extra effort to fully understand, which slowed my initial adoption. Because I use the platform 12–13 times a day, the occasional lag or slower response is noticeable and can interrupt my workflow.

The reporting and analytics tools are functional, but they don’t always provide the level of insight I need for more strategic decision-making. Integrations generally work well, yet connecting with niche or less common systems can require additional time and troubleshooting. Overall, while the customer support team is helpful, I wish the platform itself felt more modern and streamlined to better match the reliability of the people behind it. Review collected by and hosted on G2.com.

The no code function is good for fixing workflows without having to call a developer and the support team also answers me which is very unusual. I am able to connect multiple items such as risk and asset and it has not crashed. It is simple to use and easy to find your way around, as long as you don’t overcomplicate things. Review collected by and hosted on G2.com.

It was a nightmare to create an entire dashboard by myself. I spent countless hours on creating it. Honestly I’m still upset about it. It is overpriced for what it does. The learning curve is high. I absolutely hate the redirect feature. It just seems old school. Why does it take me forever to format percentages correctly in the calculations? Review collected by and hosted on G2.com.

The SAI team collaborated with us to ensure that the content is visible, to an audience. Review collected by and hosted on G2.com.

There are instances where the names of SAI360 solutions dont align with their capabilities, which causes confusion regarding what each solution does. Review collected by and hosted on G2.com.