SAI360 Reviews & Product Details

For the GRC tool, the modules are very comprehensive. It is very easy to customize and maintain. New features are always being evaluated and rolled out per customer feedback. The SAI360 team is a pleasure to work with. Review collected by and hosted on G2.com.

The user interface needs improvement. It's not very modern. I wish there were more options for visual customization of pages and forms and there needs to be more interactivity within the forms. Too much button clicking. Review collected by and hosted on G2.com.

BWise is highly configurable to your own business. Bwise supports the whole risk and compliance spectrum. Review collected by and hosted on G2.com.

- The classic User Interface (UI) of BWise is not user friendly. You need a lot of clicks to get to the screens you want. The new UI is much better.

- The costs of new configuration are high. Review collected by and hosted on G2.com.

The user friendly atmosphere of the platform, and the support staff! Review collected by and hosted on G2.com.

The inability to create my own pages (having to reach out to support to click a button to create a page). Review collected by and hosted on G2.com.

The BIA module is really good. Simple to use and very effective and impactful. Review collected by and hosted on G2.com.

Although the Risk Register module is good to capture the status at a point of time, it has some limitations in capturing incidents / threats on an on-going basis. One of the limitations include reviewing risk trends over period of multiple years Review collected by and hosted on G2.com.

BWise is flexible in terms of configurations - many different use cases can be implemented with configuration efforts. The Consultants supporting us are knowledgeable, motivated and helpful. There is a pool of talented and knowledgeable experts developing the solution further. Review collected by and hosted on G2.com.

The software is out of date in many aspects. The integration of datafeeds, the transporting mechanism, the flexibility of workflow configurations, some UI and user experience aspects need tweaking. The BWise support is not helpful for individually configured solutions - the support model has to be adjusted for such case. Review collected by and hosted on G2.com.

I like the workflow functionality. It gives me the ability to meet the needs of multiple end user groups. Review collected by and hosted on G2.com.

I dislike that I am not able to configure the system for our specific needs. I should not have to submit an idea to see if it receives a large number of votes. I need to be able to configure my system to meet the needs of my end users. New ideas take an excessive amount of time to be implemented, and defects take an excessive time to be resolved if they only impact a few of your Clients. If you have a known defect, fix it no matter how many of your Clients it impacts. All of the modules should now be on FA3 architecture. It is time consuming to keep having to come up with work arounds for the documents module. We need the upgrade ASAP. Review collected by and hosted on G2.com.

I use Compliance 360 for policies and I love that all actions are tracked through the audit trail and the history option. I also appreciate how easy it is to navigate the program and all the reports available to me. Customer service responds to my requests very promptly and usually is able to help or give me guidance within a short time of contact. Review collected by and hosted on G2.com.

The only down side is what I refer to as too "clicky." For example, when I add someone to the Collaboration workflow, I'd like to be able to start the collaboration from there; instead, you have to go back to the policy edit page to the workflow actions button. Review collected by and hosted on G2.com.

SAI has a broad catalog of training materials that cover the needs for our multinational company. Review collected by and hosted on G2.com.

Sometimes the amount of content can make it difficult to make a choice. Review collected by and hosted on G2.com.

I love the search engine (even though it changed a bit). It makes it much easier for our staff to find policies. Being able to easily find the policy they are looking promotes safe and consistent patient care. Enabling employees the ability to review all policies also fosters an environment where all staff members can speak to a specific policies when called upon by a regulatory agency. Review collected by and hosted on G2.com.

I dislike the reporting module. It is difficult to build meaningful reports and the common response when requesting help is "have you taken the reporting training". As you are aware, this is a service that requires additional funds. This is not the same type of response we receive from a competitor (who also offers policy/contract management modules) that provides free scheduled webinar training at any time. Review collected by and hosted on G2.com.

Love the work flows and ability to customize so many options Review collected by and hosted on G2.com.

Some of the field as Admin perhaps should be open for easier access so you don't have to jump to so many different screens and modules. I also dislike that I still have to create a policy in word outside of C360 and then load it in. Would love to have the functionality to create policy directly within C360. Reports are also difficult to get going as too much data pulls and they are not very user friendly. Would love to see more canned reports that people have created that other can utilize. Review collected by and hosted on G2.com.