SaaSGrid Reviews & Product Details

We've been customers of SaaSGrid for years now, and we'll keep being customers for years to come. We originally started using it back when Ethan was just building the MVP, and it's been amazing to see how far the product has come since then.

Their product is outstanding. We use it to connect all of our Stripe revenue details and QuickBooks data together in one place. The way SaaSGrid lets us slice and dice data is 10x better than anything you can do directly in Stripe or QuickBooks. You can segment data in pretty much any way you can imagine — and that level of depth has been a total game changer for us at Cometly.

A great example: we've been able to overlay our digital ad spend (pulled from QuickBooks) against ARR/MRR data, and then break those revenue numbers down by company size, business type, and more. This is insight we simply couldn't get anywhere else. It’s helped us see our numbers in ways Stripe or QuickBooks alone never could.

Support is also top-notch. The entire team is fantastic, but I want to give a special shout-out to Chelsey Fang, she’s truly best in class. One of the best vendor support experiences I’ve ever had.

Overall, SaaSGrid has been an amazing partner for us, and we’re excited to keep growing with them. Can’t wait to see what they build next. Review collected by and hosted on G2.com.

One thing to note: SaaSGrid is pretty advanced. The depth and power of the platform can make it feel a bit complex at times, but honestly, that’s also what makes it so valuable. And whenever you hit a wall, their support team is right there to help you get unstuck. Review collected by and hosted on G2.com.

1. Automated SaaS metrics tracking with real-time visibility

2. Choose from a library of key SaaS metrics presented in visually appealing charts and graphs

3. Support responds promptly to requests

4. As a relatively new platform, SaaSgrid’s product team is receptive to feedback and feature suggestions Review collected by and hosted on G2.com.

1.As SaaSgrid is still relatively new, some features are not fully developed. However, the product team is highly receptive to feedback and open to suggestions for new functionality

2. The platform currently lacks flexibility for entering source data that doesn’t align with the predefined templates, which may limit its adaptability in certain use cases

3. The pricing is somewhat high given the platform's early stage and the limited availability of certain features. Review collected by and hosted on G2.com.

-easy and simple to configure basic integrations, set up reports and dashboards, optimize reporting views

-clearly highlights erroneous data, trends to consider, pacing & progress

-tool is user friendly for admins and viewers

-engineering team is quick to review and implement enhancement requests

-support/success team is proactive, receptive, and readily available Review collected by and hosted on G2.com.

-a few small admin report/dashboard configuration steps could be simpler/more user friendly Review collected by and hosted on G2.com.

SaaSGrid has completely transformed how we track and analyze our SaaS metrics. What used to be a complex and time-consuming process is now fast, simple, and insightful. It takes the pain out of calculating metrics like ARR, churn, LTV, and CAC, and makes everything accessible through an intuitive, user-friendly interface.

One of the platform's standout features is how easily data can be sliced and diced—by segment, time period, customer type, and more. It empowers our team to analyze the business from multiple perspectives, whether we're looking at customer success trends, sales performance, marketing attribution, or churn.

It is not just for the finance team. It is also used by the CS, Marketing, Sales and product teams. Everyone gets the insights they need without relying heavily on technical help. Their support team is always responsive and committed to solving any unique challenges we’ve encountered.

The product is constantly evolving. New features and improvements are regularly rolled ou.

Highly recommended for any SaaS company looking to simplify metrics tracking and unlock deeper insights across the business. Review collected by and hosted on G2.com.

Helpful for current metrics but currently cannot run forecasted metrics. Can be slow at times. Review collected by and hosted on G2.com.

The most useful reports and charts prebuilt and easily integrated with Hubspot and a myriad of other tools. Working with the team has been a blast and have never had a bad moment. The best customer support, implementation and using this platform helps us keep our CRM data clean as well which is a huge plus. We find ourselves using the dashboards more and more often as they continue to push out releases and updates more frequently and if there are any bugs their SLA and rectification time is incredibly quick. Review collected by and hosted on G2.com.

Could not pay.me to say anything bad its so good. Review collected by and hosted on G2.com.

It is very easy to use, almost free of cost, you will use the software almost every day becuase the value it adds to your data keeping, repoting and visulaization, easy integration with other tools like google workspace and CRMs. If you are SAAS, it is mandatory to have SAASGrid Review collected by and hosted on G2.com.

Recently it is become paid for customers with more than $1m in ARR Review collected by and hosted on G2.com.

Throughout my onboarding experience the co-founder Ethan has gone above and beyond in helping me out, cleaning up my data and suggesting best practices. As a growing business, our need for an automated reporting system has grown and SaaSgrids native integration with stripe is very good. Review collected by and hosted on G2.com.

No downsides, it shows you the holes in your own data but in this business, ignorance ain't bliss. Review collected by and hosted on G2.com.

The best part about SaaSGrid is it's seamless and easy to integrate into your CRM and begin to see SaaS metrics populate in minutes. This has taken the headache out of needing to make sure spreadsheets are up to date and sharing them out.

The 'Fix Issues' feature is also nice, as it shows any potential issues within your existing contracts. This helps keep your CRM & processes honest.

Ethan and the team have been very responsive during our POC and are very keen on receiving product feedback. Can't wait to see their product roadmap unfold! Review collected by and hosted on G2.com.

There are a few things in the UI that i'd change, but no show stoppers. Not much to dislike about SaaSGrid. Review collected by and hosted on G2.com.

Enjoying the tool. Easy and quick setup with Stripe. Our team has gained a better understanding of which metrics are most important to track, and their library of SaaS terminology is helpful. Ethan, one of the co-founders, was very helpful in answering my questions over email. Review collected by and hosted on G2.com.

Looking forward to Xero integration, and ability to look at Weekly metrics (currently only Monthly available). Review collected by and hosted on G2.com.

With its user-friendly interface, seamless integration capabilities, and robust automation features, our team has experienced a significant boost in efficiency and productivity. The platform's reliability and outstanding customer support further solidify SaaSGrid as a game-changer for businesses seeking scalable, cost-effective solutions. We highly recommend SaaSGrid to any organization looking to take their operations to the next level. Review collected by and hosted on G2.com.

Non availabilty of Custom Format for Data Upload Review collected by and hosted on G2.com.