Rossum Reviews & Product Details

This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale. Review collected by and hosted on G2.com.

One drawback is the absence of a mobile app, which limits accessibility on the go.

Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files.

Another limitation is the missing feature that would let users set up automatic re-extraction of documents that remain in the "To Review" status. Review collected by and hosted on G2.com.

The system is very simple to use. I love how the system 'learns' how to read the orders so the more you process the more it knows how to pull the information for ease of placing. If there is an issue with the order you can email either the account manager or customer direct from the system. I like to see how accurate Rossum thinks the order is so it gives me peace of mind when i see Rossum thinks an order is 99% accurate to be able to process Review collected by and hosted on G2.com.

Sometimes on the rare occasion Rossum picks up the incorrect information. Review collected by and hosted on G2.com.

Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance. Review collected by and hosted on G2.com.

I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like. Review collected by and hosted on G2.com.

We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase progressed very quickly, and the final solution functions exactly as intended. We are completely satisfied with the results. Review collected by and hosted on G2.com.

The team is small, and while new enhancements are not delivered very quickly, their quality is consistently good. I believe that with a few adjustments, our positive collaboration could become even stronger. We look forward to continuing our work with the Rossum team and overcoming any challenges together. Review collected by and hosted on G2.com.

Rossum is highly intuitive and straightforward to use. Whenever we encountered anything even slightly unusual, the AI helper, helpdesk team, or our service delivery partner were always able to assist us. Integrating Rossum into our in-house developed platform was quick and efficient, and communication between our developers and the Rossum team was consistently helpful. We now rely on Rossum daily to process thousands of documents each month and continue to discover new ways to utilize it. Review collected by and hosted on G2.com.

The only obstacle I face when using Rossum is my own limited technical knowledge. However, Rossum's integrations and AI assistant have gone a long way in helping me overcome this challenge. Review collected by and hosted on G2.com.

Rossum has incredible reporting, a wide range of extensions and readymade integrations, the UI is nice and clear and the AI tool to generate custom code is brilliant. It's enabled us to hugely increase the number of orders and invoices processed and achieve time savings of 20 working days per month. The implementation went really smoothly, and Jakub was an amazing onboarding manager. The customer support we've received since has been brilliant, and the teams are using Rossum all day every day. The integrations worked really well, and having all the documentation available was super helpful. Review collected by and hosted on G2.com.

There are no downsides, the benefits keep on coming. Review collected by and hosted on G2.com.

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com.

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.

It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com.

The platform automates the entire document lifecycle, from receiving documents to posting data into internal systems, significantly reducing manual effort

Users report significant improvements in processing speed and accuracy, with some noting up to a 90% increase in document processing speed

The platform is user-friendly and requires minimal setup, making it accessible even for those without extensive technical expertise

Rossum offers in-depth integrations with various systems, enhancing its utility across different business processes

Rossum provides excellent customer support and offers a high uptime guarantee, ensuring reliability

Rossum AI is designed for easy implementation, allowing businesses to quickly integrate and start automating their document processing workflows with minimal setup. Review collected by and hosted on G2.com.

There can be occasional challenges with extracting data from documents with unusual layouts or intricate formatting Review collected by and hosted on G2.com.

I really enjoy using Rossum – it's intuitive, easy to use, and can be tailored to fit specific needs. The platform is capable of learning most of the recognition process, which significantly increases the volume and speed of document processing. Communication with the Rossum team is smooth and very efficient. I also appreciate that you don't need advanced coding skills to perform basic administrative tasks or make changes within projects. Even when there's a need to create a custom queue for a specific client, it can be done quickly and easily thanks to the platform’s flexibility. Review collected by and hosted on G2.com.

When I first started working with the Rossum platform, the interface was visually very appealing. However, it was later suddenly changed, and the new design doesn’t feel as visually attractive. Of course, I've gotten used to it by now, but I personally preferred the previous version. Review collected by and hosted on G2.com.

The layout and interface is really easy to use and understand. Quick and easy to find information and simple for processing. The support given from the Rossum team is also very helpful and they are very professional. Its ability to read the information we have on our accounting system and integrate with it so we can identify problems and errors is also very helpful and will save us a lot of time. Review collected by and hosted on G2.com.

Due to the use of AI, a lot of work goes into getting the information correct so that the AI can read and understand what is correct information and what isn't; but in the long run we can see how it will benefit us. Review collected by and hosted on G2.com.