Rossum Reviews & Product Details

The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to test the software before making any commitments. Additionally, the support team and every Rossum employee I have interacted with so far have been amazing! Review collected by and hosted on G2.com.

The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't download more than 500 documents at once from a specific queue and status. The user interface for line items can also be tricky or even annoying at times. Review collected by and hosted on G2.com.

I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been outstanding. The Rossum team is also fantastic, consistently providing excellent customer support and guidance whenever we need it. Review collected by and hosted on G2.com.

The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I also find the range of status options somewhat limited, and it would be helpful to have more choices, ideally with the ability to configure custom ones. Although the overall experience has improved, I still wish there were an easier and more streamlined way to apply the same field configurations across different queues. Review collected by and hosted on G2.com.

This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale. Review collected by and hosted on G2.com.

One drawback is the absence of a mobile app, which limits accessibility on the go.

Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files.

Another limitation is the missing feature that would let users set up automatic re-extraction of documents that remain in the "To Review" status. Review collected by and hosted on G2.com.

The system is very simple to use. I love how the system 'learns' how to read the orders so the more you process the more it knows how to pull the information for ease of placing. If there is an issue with the order you can email either the account manager or customer direct from the system. I like to see how accurate Rossum thinks the order is so it gives me peace of mind when i see Rossum thinks an order is 99% accurate to be able to process Review collected by and hosted on G2.com.

Sometimes on the rare occasion Rossum picks up the incorrect information. Review collected by and hosted on G2.com.

Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance. Review collected by and hosted on G2.com.

I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like. Review collected by and hosted on G2.com.

We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase progressed very quickly, and the final solution functions exactly as intended. We are completely satisfied with the results. Review collected by and hosted on G2.com.

The team is small, and while new enhancements are not delivered very quickly, their quality is consistently good. I believe that with a few adjustments, our positive collaboration could become even stronger. We look forward to continuing our work with the Rossum team and overcoming any challenges together. Review collected by and hosted on G2.com.

Rossum is highly intuitive and straightforward to use. Whenever we encountered anything even slightly unusual, the AI helper, helpdesk team, or our service delivery partner were always able to assist us. Integrating Rossum into our in-house developed platform was quick and efficient, and communication between our developers and the Rossum team was consistently helpful. We now rely on Rossum daily to process thousands of documents each month and continue to discover new ways to utilize it. Review collected by and hosted on G2.com.

The only obstacle I face when using Rossum is my own limited technical knowledge. However, Rossum's integrations and AI assistant have gone a long way in helping me overcome this challenge. Review collected by and hosted on G2.com.

Rossum has incredible reporting, a wide range of extensions and readymade integrations, the UI is nice and clear and the AI tool to generate custom code is brilliant. It's enabled us to hugely increase the number of orders and invoices processed and achieve time savings of 20 working days per month. The implementation went really smoothly, and Jakub was an amazing onboarding manager. The customer support we've received since has been brilliant, and the teams are using Rossum all day every day. The integrations worked really well, and having all the documentation available was super helpful. Review collected by and hosted on G2.com.

There are no downsides, the benefits keep on coming. Review collected by and hosted on G2.com.

Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The interface is intuitive and very easy to use. Review collected by and hosted on G2.com.

The number of documents I am able to download is limited to 500. Review collected by and hosted on G2.com.

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com.

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.

It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com.