ngrok Reviews & Product Details

The actual service is good and easy to set up. The not transparent pricing policy and completely unacceptable support kills the product. Review collected by and hosted on G2.com.

The pricing mechanism is convoluted and not transparent at all.

What makes things worse is that when you eventually find out (always the hard way, without a warning beforehand) that you need to purchase an additional feature your new feature will be activated at the NEXT INVOICE cycle (i.e. next month). Just imagine having a client demo next day, for example...

The customer service is a true disgrace. I actually tend to believe that there is no human involved. Their replies are misleading (but always towards the direction of "buy the next subscription level and your problem will be solved" - surprise, surprise it then turns out that did not solve the issue), they do not seem to have the right context (they do not know their own pricing mechanism) and they do not seem to take into account urgency at all. Review collected by and hosted on G2.com.

Great tool for local hosts and can be used from anywhere. we can make our local pc like a host without any cloud services. Review collected by and hosted on G2.com.

nothing. everything is working perfectly. Review collected by and hosted on G2.com.

Ability to quickly tunnel local host to the internet allows for easy showcase of different proof of concepts Review collected by and hosted on G2.com.

The support for routing to custom domains is very complex Review collected by and hosted on G2.com.

Been using Ngrok for around 4-5 years now. The set-up is so easy, that makes for a quick tool to use, with very little thought, when remote access is needed for either reviewing or for 3rd party webhooks, etc. Review collected by and hosted on G2.com.

Sometimes things do go wrong, and when they go wrong, they're quite hard to debug. Also, it seems that if you are serving a full web page, there can be time-outs if there are too many requests, even with a paid plan. However, this is definitely in the 1% of the time Review collected by and hosted on G2.com.

free version is okay, quick and easy to use, but of course, you are limited with the bandwidth and the ugly URLs. Review collected by and hosted on G2.com.

they have a predatory system. this is one of those companies where you cannot remove a credit card or cancel a susbscription even 2 hours after signing up. i signed up thinking custom domains would work, but it didn't. within 2 hours ngrok was contacted for a refund and no one communicated. they seem to want to keep you trapped. please avod this company and do not pay for upgraded services. Review collected by and hosted on G2.com.

Undeployed can easily deploy with the help of the ngrok software application. Review collected by and hosted on G2.com.

If the cost of the service is slightly higher, then I will be very full to deploy the small project. they should include students offering those kinds of plans the it will helpful for easy deployment. Review collected by and hosted on G2.com.

Command line, embeddable. Ease of integration. Review collected by and hosted on G2.com.

Scattered a bit, would rather have one control screen. Review collected by and hosted on G2.com.

We can host our local pc as a Host. That's the best thing about this. Without AWS or GCP account, I can host this. Review collected by and hosted on G2.com.

As I have started exploring this tool so right now, I don't have anything which I wouldn't say I dislike. Review collected by and hosted on G2.com.

The best thing I liked about ngrok is that a person can create tunnels to his own system using this tool, i.e a person can make his IP: port online via this tool so that he can test out various functionality for the app/tool running in the port. Review collected by and hosted on G2.com.

The thing I disliked was that int the free version the URL created was automatically closed in 8 hours. A user should get the option to increase that. Also, the speed of the ngrok connection depends on the user's internet speed, which for me is an issue. Review collected by and hosted on G2.com.

I have used Ngrok for more than 5 years. Ngrok has a free plan that is sufficient for time to time integrations. The solution is reliable and fast. Review collected by and hosted on G2.com.

Nothing to dislike, but to have a subdomain address you have to upgrade to a paid plan. Unfortunately, having the free tier cause that ever restarts of the tunnel gives You a new address so You have to update the corresponding configuration Review collected by and hosted on G2.com.