Rossum Reviews & Product Details

Rossum is a market-leading Intelligent Document Processing solution combining the industry’s most advanced data extraction capabilities with a complete low-code platform that automates significant amounts of manual work. Our goal for every use case is, at minimum, a 90% document processing speed increase. Over 450 organizations across industries, including Bosch, Siemens, Panasonic, Flexport, Morton Salt, and The Master Trust Bank of Japan, use Rossum to reduce manual effort, improve turnaround times, and eliminate errors. Rossum automates document processing in four steps: receiving multi-channel documents, automated understanding, resolving exceptions with two-way communication, and using in-depth integrations to act on data. Our proprietary AI engine has been specifically designed from the ground up to deliver unparalleled accuracy when processing data from any type of document. Rossum cuts down on most maintenance efforts thanks to cloud hosting and automated self-learning AI engine. It takes care of the entire document lifecycle from receiving to internal IT systems posting. Rossum is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. The cloud service has been specifically engineered for high availability, with enterprise-grade SLAs ranging up to a 99.9% uptime guarantee and 24/7 support. Try it for yourself with Rossum’s free trial.

Seller

Rossum

Languages Supported

Czech, Danish, German, English, Estonian, Finnish, French, Irish, Hebrew, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Chinese (Simplified)

Product Description

Rossum's artificial intelligence understands complex structured documents, enabling companies to capture data from financial documents efficiently and with human-level accuracy. Unlike existing text mining solutions, Rossum's unique deep neural networks reflect the way humans read documents. This eliminates the need for costly manual implementation, a game-changer in the data capture business.

Overview by

Elena Melnikova

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

11 months

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Rossum Integrations

(11)

Integration information sourced from real user reviews.

Rossum Media

Validation takes place after you have imported your invoices to the platform and Rossum's AI have extracted data from them. Once validation is complete, you can export captured data into business systems that require it.

Extract line item nd table data using the Magic Grid tool. This feature lets you add, delete, and move rows and column to customize the table to your needs. You can also make a new table from scratch.

Schema editor in JSON which offers you a lot of possibilities for customization.

Usage dashboard allows you to measure and visualize all your document processing data in one place.

Export all the data in XLSV, CSV, XML, JSON or integrate with your ERP system through API or RPA.

Rossum Reviews (126)

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Nuno F.

AP Team Member

Hospital & Health Care

Mid-Market (51-1000 emp.)

12/12/2025

"Intuitive Interface and Outstanding Support Make Rossum Stand Out"

5/5

What do you like best about Rossum?

The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to test the software before making any commitments. Additionally, the support team and every Rossum employee I have interacted with so far have been amazing! Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't download more than 500 documents at once from a specific queue and status. The user interface for line items can also be tricky or even annoying at times. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum has greatly reduced the amount of manual work required in our Accounts Payable process. Prior to implementing it, our team spent an enormous amount of time validating invoice data, correcting errors, and managing inconsistencies from various suppliers. With Rossum, invoices are now captured, classified, and validated with impressive accuracy, enabling us to handle large volumes more quickly and with fewer errors.

Additionally, Rossum has provided us with complete visibility into our workflow, making it much easier to identify and address bottlenecks. The automation has allowed our team to shift their focus to more valuable tasks rather than repetitive data entry. In summary, Rossum has notably improved our operational efficiency, minimized mistakes, and allowed us to scale our AP process without the need to add more staff. Review collected by and hosted on G2.com.

Gabriela S.

IT business partner

Mid-Market (51-1000 emp.)

12/12/2025

"A Truly Intuitive Game Changer for Document Processing"

5/5

What do you like best about Rossum?

I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been outstanding. The Rossum team is also fantastic, consistently providing excellent customer support and guidance whenever we need it. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I also find the range of status options somewhat limited, and it would be helpful to have more choices, ideally with the ability to configure custom ones. Although the overall experience has improved, I still wish there were an easier and more streamlined way to apply the same field configurations across different queues. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum is helping us overcome the challenges of a heavily manual process by automating more than 80% of our workflow. Our team is now far more efficient, with more time available to focus on other important tasks. In addition, the data we extract from our invoices is now properly structured, making it much easier to analyze and use for decision-making. Review collected by and hosted on G2.com.

Manuel M.

Head of Sales, Account Payables and Financial Insights

Mid-Market (51-1000 emp.)

10/11/2025

"Rossum allowed us to reach 85% Automation Rate"

4.5/5

What do you like best about Rossum?

This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

One drawback is the absence of a mobile app, which limits accessibility on the go.

Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files.

Another limitation is the missing feature that would let users set up automatic re-extraction of documents that remain in the "To Review" status. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

Rossum has greatly improved the quality of data we capture and store in our database.

It has also enabled us to create new reports and perform analytics on the results with much greater confidence, even in areas where we previously had no data at all.

Additionally, Rossum has significantly reduced our error rate. Review collected by and hosted on G2.com.

Emma R.

Corporate Account Manager

Mid-Market (51-1000 emp.)

10/10/2025

"I have been very surprised by the simplicity of the system and would recommend."

5/5

What do you like best about Rossum?

The system is very simple to use. I love how the system 'learns' how to read the orders so the more you process the more it knows how to pull the information for ease of placing. If there is an issue with the order you can email either the account manager or customer direct from the system. I like to see how accurate Rossum thinks the order is so it gives me peace of mind when i see Rossum thinks an order is 99% accurate to be able to process Review collected by and hosted on G2.com.

What do you dislike about Rossum?

Sometimes on the rare occasion Rossum picks up the incorrect information. Review collected by and hosted on G2.com.

Benjamin P.

Account Manager

Mid-Market (51-1000 emp.)

10/10/2025

"A smooth system that does exactly what it says on the tin."

5/5

What do you like best about Rossum?

Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

It is helping to solve the large amount of orders we get, that until Rossum, were read and added to our system manually taking up more than a days (24hrs) worth of time across the team across a few days. Rossum now reads the orders and then processes out to our ordering system, cutting the manual time with these order down to less than an hour a week. Review collected by and hosted on G2.com.

Douglas F.

Senior Global Product Manager Team leader SAP QMS

Enterprise (> 1000 emp.)

12/4/2025

"Superb AI Solution with Fast Development and Excellent Results"

4.5/5

What do you like best about Rossum?

We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase progressed very quickly, and the final solution functions exactly as intended. We are completely satisfied with the results. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The team is small, and while new enhancements are not delivered very quickly, their quality is consistently good. I believe that with a few adjustments, our positive collaboration could become even stronger. We look forward to continuing our work with the Rossum team and overcoming any challenges together. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/10/2025

"Massive improvement on our old system"

5/5

What do you like best about Rossum?

Rossum is highly intuitive and straightforward to use. Whenever we encountered anything even slightly unusual, the AI helper, helpdesk team, or our service delivery partner were always able to assist us. Integrating Rossum into our in-house developed platform was quick and efficient, and communication between our developers and the Rossum team was consistently helpful. We now rely on Rossum daily to process thousands of documents each month and continue to discover new ways to utilize it. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The only obstacle I face when using Rossum is my own limited technical knowledge. However, Rossum's integrations and AI assistant have gone a long way in helping me overcome this challenge. Review collected by and hosted on G2.com.

What problems is Rossum solving and how is that benefiting you?

In the past, we had to manually process thousands of documents because our previous system was unable to handle them efficiently or accurately. This task would take us several hours to complete. Since we started using Rossum, the amount of manual input required has been significantly reduced, which has greatly lessened the workload for our team. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/8/2025

"Invoice and Ordering AI Transformation"

5/5

What do you like best about Rossum?

Rossum has incredible reporting, a wide range of extensions and readymade integrations, the UI is nice and clear and the AI tool to generate custom code is brilliant. It's enabled us to hugely increase the number of orders and invoices processed and achieve time savings of 20 working days per month. The implementation went really smoothly, and Jakub was an amazing onboarding manager. The customer support we've received since has been brilliant, and the teams are using Rossum all day every day. The integrations worked really well, and having all the documentation available was super helpful. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

There are no downsides, the benefits keep on coming. Review collected by and hosted on G2.com.

Vitor P.

Account Payable Technician

Mid-Market (51-1000 emp.)

12/12/2025

"Impressive AI Data Extraction and Intuitive Interface"

5/5

What do you like best about Rossum?

Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The interface is intuitive and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The number of documents I am able to download is limited to 500. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment

Mid-Market (51-1000 emp.)

10/10/2025

"Intuitive design & efficiency make Rossum something we can't imagine being without"

4.5/5

What do you like best about Rossum?

The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use.

It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. Review collected by and hosted on G2.com.

What do you dislike about Rossum?

The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary.

It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. Review collected by and hosted on G2.com.