--- title: Rossum Reviews meta_title: 'Rossum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 127 reviews by the users' company size, role or industry to find out how Rossum works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 127 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Rossum Reviews **Vendor:** Rossum **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 4.5/5.0 **Total Reviews:** 127 ## About Rossum Rossum is a market-leading Intelligent Document Processing solution combining the industry’s most advanced data extraction capabilities with a complete low-code platform that automates significant amounts of manual work. Our goal for every use case is, at minimum, a 90% document processing speed increase. Over 450 organizations across industries, including Bosch, Siemens, Panasonic, Flexport, Morton Salt, and The Master Trust Bank of Japan, use Rossum to reduce manual effort, improve turnaround times, and eliminate errors. Rossum automates document processing in four steps: receiving multi-channel documents, automated understanding, resolving exceptions with two-way communication, and using in-depth integrations to act on data. Our proprietary AI engine has been specifically designed from the ground up to deliver unparalleled accuracy when processing data from any type of document. Rossum cuts down on most maintenance efforts thanks to cloud hosting and automated self-learning AI engine. It takes care of the entire document lifecycle from receiving to internal IT systems posting. Rossum is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. The cloud service has been specifically engineered for high availability, with enterprise-grade SLAs ranging up to a 99.9% uptime guarantee and 24/7 support. Try it for yourself with Rossum’s free trial. ## Rossum Pros & Cons **What users like:** - Users find Rossum's software to be **very easy to use** , significantly enhancing their workflow and efficiency. (20 reviews) - Users praise the **excellent customer support** from Rossum, noting quick responses and effective assistance from dedicated managers. (18 reviews) - Users praise the **AI technology** of Rossum for its intelligent validation and efficient invoice processing capabilities. (13 reviews) - Users appreciate the **nice and clear UI** of Rossum, enhancing their experience with seamless integrations and custom options. (12 reviews) - Users highlight the **high accuracy** of Rossum in automating invoice processing and reducing manual work significantly. (11 reviews) - Users praise Rossum for its **time-saving capabilities** , enhancing productivity and streamlining document processing efficiently. (11 reviews) - Users appreciate the **effective automation** capabilities of Rossum, seamlessly adapting to specific needs and enhancing efficiency. (10 reviews) - Users commend the **efficient data extraction** capabilities of Rossum, significantly improving accuracy and minimizing errors. (9 reviews) - Document Automation (9 reviews) - Users value the **efficiency improvement** from Rossum, enhancing productivity and streamlining operations effectively. (9 reviews) **What users dislike:** - Users find the **missing features** of Rossum frustrating, especially regarding configuration and document handling limitations. (5 reviews) - Users report **software bugs** in Rossum, leading to inaccurate confidence scores and frustrating automation challenges. (5 reviews) - Users experience **limited functionality** in Rossum, particularly with configuration options and status choices, affecting usability. (4 reviews) - Users experience **slow processing** at times, especially with larger invoices, affecting overall efficiency and automation. (4 reviews) - Users find the **learning difficulty** frustrating, often struggling to master features and customize the interface effectively. (3 reviews) - Users experience **OCR issues** with Rossum, leading to manual corrections and inaccuracies in data extraction. (3 reviews) - Automation Challenges (2 reviews) - Extension Issues (2 reviews) - Users face a **steep learning curve** with Rossum's features and API, making initial setup more challenging. (2 reviews) - Limited Customization (2 reviews) ## Rossum Reviews ### 1. Robust and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Rossum?** Rossum has tremendously helped speed along an integral part of our operations and cuts down on processing time. As the primary user, once you get the hang of things, it is very easy to work with. **What do you dislike about Rossum?** When Rossum has updated something in the past, it has really halted operations and could put us a few days behind as they work on fixing the errors. **What problems is Rossum solving and how is that benefiting you?** Processing legal bills for our clients. ### 2. A good choice for data extraction and document digitalization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Rossum?** It's doing what it's supposed to do. The new Aurora update has even increased the extraction capabilities. Communication with support is always helpful and effective. **What do you dislike about Rossum?** Occasional service outage, which is quickly resolved but still has a large impact on user satisfaction due to the number of active instances **What problems is Rossum solving and how is that benefiting you?** ROSSUM digitalize for us more that 400 000 documents monthly. ### 3. Exceeded our expectations as a solution and partner **Rating:** 5.0/5.0 stars **Reviewed by:** Jilles E. | Global Digital Operations Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Rossum?** Acting as a real ecosystem partner, flawless execution **What do you dislike about Rossum?** No downsides discovered yet after using the software for 2 years **What problems is Rossum solving and how is that benefiting you?** Entering our customer orders into our ERP ### 4. A company that highly values its useful products, providing fast and competent support / staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Radim F. | Software Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2024 **What do you like best about Rossum?** The best AI solution for invoice data extraction, with the ability to create custom scripts for automation and data manipulation that align with our needs. Additionally, I value prompt and efficient support from competent employees. **What do you dislike about Rossum?** When a bigger update is released, some errors will appear, mostly they are small errors that do not seriously disturb the work, for example in the GUI, but this happens with all applications and the new version. Pricing of SSO. **What problems is Rossum solving and how is that benefiting you?** Rossum helps us with the automatic processing of the document and saves us a lot of time, human resources, and the processing of the document is faster. ### 5. Perfekt AI-Solution for extracting invoice data **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander B. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Rossum?** Easy setup and install, fast integration, perfect support. Also perfect troubleshooting if something is not workfink perfectly. **What do you dislike about Rossum?** It would be nice to setup the UI to our CI. **Recommendations to others considering Rossum:** For every question, use the superb support for every question. They will answer fast and professional. **What problems is Rossum solving and how is that benefiting you?** We improve document workflows and invoice processing. Our document workflows are not only set to invoices, we also want to process other document types. ### 6. Amazing Things about Rossum **Rating:** 4.5/5.0 stars **Reviewed by:** Shivakumara A. | Senior Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Rossum?** UI Interface, way its read the document and extract the information out of it was really amazing. User friendly interface made it easy for one who have minimal knowledge on the OCR will also able to get it. **What do you dislike about Rossum?** API information is not straight forward, takes longer time understand and extract information. **What problems is Rossum solving and how is that benefiting you?** Reading the uploaded document and extracting information out of it. ### 7. Poor Performance, Exorbitant Prices and Predatory Business Practices **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Rossum?** Nothing at all. The software is clunky with slow response times. **What do you dislike about Rossum?** After two years of using Rossum in which time they increased the prices exorbitantly, we decide to do a test against new rivals and found the other players in the space performed faster, at higher quality and significantly lower prices. After months of notifying us of our contract expiring, we notified them we would not be renewing. At this point, they claimed our contract in fact auto-renewed. When we inquired as to proof of this auto-renewal they sent us to collections. I cannot advise strongly enough that there is absolutely no reason to do business with this provider. **What problems is Rossum solving and how is that benefiting you?** Document reading and it did not benefit us in the end. ### 8. Implementation customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Tomáš R. | Project Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 04, 2024 **What do you like best about Rossum?** Rossum is one of the best OCRs on the market, that is easy to use and adapt. But their support during implementation was enormous aswell. As Project Manager & Administrator I could experience their ability to professionaly deal with all the technical and human difficulties during the implementation. **What do you dislike about Rossum?** There are occasional system glitches during their updates. But always quickly resolved by Rossum´s help desk. **What problems is Rossum solving and how is that benefiting you?** OCR saves cca 30% time of received invoices agenda. ### 9. Rossum is a great platform for Document extraction using AI engine. **Rating:** 4.5/5.0 stars **Reviewed by:** Nishanth R. | Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Rossum?** User friendly UI and many feature updates in every short intervals. **What do you dislike about Rossum?** Few features like logs or activities information on a queue would help us maintain the tool more efficiently. Also, more extension features. **What problems is Rossum solving and how is that benefiting you?** As we are from the finance team. We engage with lots of invoices and sales orders bills. We had teams to extract data from documents and store them in Databases. Once we started using rossum 80 % of our manual effort was made quicker. ### 10. Request expansion report **Rating:** 4.0/5.0 stars **Reviewed by:** filip T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Rossum?** Quickly helped on my request to add new column to existing weekly used report. Good customer support. **What do you dislike about Rossum?** For me I do not have any note to dislike Rossum **What problems is Rossum solving and how is that benefiting you?** First validation of header and PO matching of our 3th party invoices ### 11. My experiences integrating Rossum into a construction company. **Rating:** 4.0/5.0 stars **Reviewed by:** Connor S. | Entry Level IT Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2021 **What do you like best about Rossum?** The best thing about Rossum are the saved keystrokes. I mean, that's the whole point of this. From a developer perspective, Rossum's fairly open approach to allow for modification of the UI and how data is processed through Rossum was the true sell point. My company has very specific needs and the ability to scale the UI up or down on the fly is incredible, and easy. **What do you dislike about Rossum?** I dislike Rossum's handling of large .pdf documents. I'm not sure what they need to do about it, but these documents will cause the UI to crash and take a long time to process. It would be best if Rossum would prioritize taking information off the first page and possibly second page of an invoice. Most of the time, following pages are just receipts or delivery tickets and no information should be extracted from them. **Recommendations to others considering Rossum:** It will be quite the undertaking, but the hardest part is training users, not the setup of the product itself. Taking each and everyone's needs into account and shaping Rossum for your business can be challenging, but it is well worth it in the end. **What problems is Rossum solving and how is that benefiting you?** We had problems keeping the unnaproved invoice process down to one person. There would be time that the CFO would have to delegate invoices to other folks or we would have a part timer to help out. Rossum allowed the AP clerk who normally does invoice-entry to complete their work in a reasonable time. We've seen faster turnaround times on batches of invoices as well as normalization across data-entry. Aside from this, we also used to manually file invoices in a cabinet so that other clerks could pull the copy and confirm the data entered into the system. Now, the invoice is automatically downloaded from Rossum and inserted into our accounting system without user interaction. **Official Response from Albane Flamant:** > Hi Connor, thanks for the nice review. Regarding the handling of large documents, don't hesitate to get in touch with your account managers - the targeting of information from the first pages of a document is already possible in Rossum! ### 12. Rossum: Exceptional OCR Tool and Incredible Team **Rating:** 5.0/5.0 stars **Reviewed by:** Javier G. | Service Planning and Administration and Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Rossum?** From the moment I first interacted with them, it was clear that their dedication to professionalism and customer satisfaction set them apart from the rest. I have had the pleasure of working closely with Kineret Stewart and Katarina Mazaniova, who have made my experience with Rossum truly unforgettable. Rossum's OCR tool is nothing short of remarkable. It effortlessly extracts text from documents with astonishing accuracy, saving me invaluable time and effort. The technology they provide is a game-changer for businesses and individuals alike, streamlining document management processes and making information more accessible than ever before. What truly sets Rossum apart, however, is their exceptional team. Kineret Stewart and Katarina Mazaniova have been the driving force behind my positive experience. From the moment we first connected, they exhibited a level of professionalism, warmth, and genuine care that is hard to find in today's business world. They took the time to understand my unique needs and went above and beyond to ensure that I received the best possible support. Kineret Stewart's expertise and knowledge in the field of OCR were evident from our very first conversation. She patiently answered all my questions, provided insightful suggestions, and guided me through the entire process with a level of expertise that was truly remarkable. Her dedication to finding solutions and her willingness to go the extra mile made me feel like I was in the most capable hands. Katarina Mazaniova's warmth and genuine care made my journey with Rossum even more delightful. She was always accessible, ready to listen, and quick to address any concerns or issues that arose. Her attention to detail and commitment to ensuring my satisfaction were truly commendable. I felt like a valued customer throughout every interaction with her. **What do you dislike about Rossum?** Nothing, it was a really good experience and it's a shame it has to finish... **What problems is Rossum solving and how is that benefiting you?** It effortlessly extracts text from documents with astonishing accuracy, saving me invaluable time and effort. ### 13. Game changer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Rossum?** I highly recommend Rossum to any finance team looking to streamline their document management process. The software is user-friendly, flexible, and accurate. It has helped our team save a significant amount of time and effort, and we couldn't be happier with the results. **What do you dislike about Rossum?** Sometimes they have updates that are either not communicated ahead of time or take a while to configure. And they change their reps quite often. However their support team is always helpful. **What problems is Rossum solving and how is that benefiting you?** Our team handles a large volume of invoices and purchase orders every day, and we needed a solution that could streamline our process and reduce manual labor. Rossum has been an absolute game-changer for us. Firstly, the user interface is incredibly intuitive and user-friendly. It was easy for our team to get started with the software, and we were up and running in no time. The platform has powerful machine-learning algorithms that can extract data from invoices and other financial documents with a high degree of accuracy. This has allowed us to drastically reduce the time spent on manual data entry, freeing up our team to focus on more important tasks. Another great feature of Rossum is its flexibility. The platform can be customized to meet the specific needs of our business. We were able to configure the software to recognize and extract data from our custom invoice templates, which was a huge plus. ### 14. It's easy to use for being an incredible tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Abbey B. | Accounting Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Rossum?** The capability of turning images into text, especially for those who like working in spreadsheets. Prior to using Rossum, we had to type out everything manually, which left room for error. **What do you dislike about Rossum?** The AI isn't perfect, so there might be a lot of correcting before it learns to adapt to your needs. It would be nice if the AI could be trained prior to the client receiving the product. **What problems is Rossum solving and how is that benefiting you?** It allows us to quickly gather data from invoices without manually typing everything. It saves us time and is efficient. It's changed the way we've pulled data for auditing. ### 15. FAST AND EFFICIENT **Rating:** 5.0/5.0 stars **Reviewed by:** Steven S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about Rossum?** Rossum rarely has made any mistakes since our team adopted its use, and we enjoy how responsive and quick it learns purchase orders and identifying accounts during annotations. **What do you dislike about Rossum?** Rossum can be improved by learning how to read Excel documents, and sometimes the repeated behaviors we teach Rossum are sometimes ignored. Rossum is also limited to reading "straight" lines of data, if there was a way to tilt the grid to read orders that arent perfect/misaligned, that would be appreciated. **What problems is Rossum solving and how is that benefiting you?** Rossum improved the time it takes to validate documents by simply highlighting data and reading it versus our old competitor, where we manually entered values due to its inability to read them correctly. It also does a great job identifying values associated with customer accounts, so there is more confidence when using the program, and we do not have to spot-check the AI as much. ### 16. Rossum User, Support for our customers with Rossum **Rating:** 5.0/5.0 stars **Reviewed by:** Radek P. | Technická podpora, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about Rossum?** I really like the speed of response in case of issues, webinars, monthly meetings with Rossum employees regarding satisfaction with the product and introducing new features. And last but not least, the willingness to help! **What do you dislike about Rossum?** Sometimes Rossum experiences a major outage that prevents invoice processing, but on the other hand, their team immediately fixes it and the solution takes no longer than an hour. **What problems is Rossum solving and how is that benefiting you?** Workflow, reduction of time spent on invoice processing, accuracy and correctness of processing on the part of Rossum. ### 17. Rossum AI makes Empirys innovate faster **Rating:** 4.5/5.0 stars **Reviewed by:** Maxence W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Rossum?** Very powerful API and great embedded UI + fast support and flexible customizations **What do you dislike about Rossum?** Can be very expensive based on the use cases **What problems is Rossum solving and how is that benefiting you?** Custom implementation for our customers by integrating GED and Accountancy systems + create innovative saas products ### 18. Performing product and available team **Rating:** 4.5/5.0 stars **Reviewed by:** Ruggero F. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about Rossum?** The efficiency of the product team, the easiness of integration **What do you dislike about Rossum?** Maybe scan time is a bit high, nothing else **What problems is Rossum solving and how is that benefiting you?** Avoid my clients to manually import all their invoice data, thus avoiding wrong data to be input ### 19. Using Rossum.ai to superpower OCR with machine learning **Rating:** 4.5/5.0 stars **Reviewed by:** Gazala M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Rossum?** Great UI. And it's very extendable through APIs. The generic engine was pretty good at finding most of the information, and it fits our use case for extracting other useful fields. **What do you dislike about Rossum?** We wanted to do the backend with no-code automation using Integromat. Unfortunately, we had to use some code for the complex data structures (getting datapoint ID based on the name). Some features are lacking or still in Beta, which is unfortunate. **What problems is Rossum solving and how is that benefiting you?** Once trained, it claims to reduce the number of manual interactions that the accounting team has to make with manually extracting information from invoices. Some features like the email automation is pretty useful. ### 20. Excellent solution and Service - continues to surprise positively **Rating:** 5.0/5.0 stars **Reviewed by:** Rasmus G. | Finance Process Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Rossum?** The solution itself has been easy to learn and keeps impressing on functionality. Rossum is developing very fast and is making the hard stuff easy. The Service and support are very impression - always to the point and really tries to understand our need. **What do you dislike about Rossum?** I find it hard to clean up in data uploaded for data matching. **What problems is Rossum solving and how is that benefiting you?** We had tried our P2P vendor's different Scanning solutions without being able to get much automation. Rossum has helped us get much better scanning results in our P2P process, thereby removing the top 3 pains. We have then expanded our use of Rossum into supply chain processes and expect significant improvements here as well. ### 21. Good technology with good support **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Rossum?** The product makes my team's work much faster, and the support team is always available to help, even with the time difference. **What do you dislike about Rossum?** Sometimes there are updates and it takes a while to configure. They also change reps quite often, making it quite timely to get people up to speed. **What problems is Rossum solving and how is that benefiting you?** Automating invoice procedures ### 22. HELPFUL **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Rossum?** I love the confidence I get in knowing that errors will be minimized. **What do you dislike about Rossum?** The POs submitted by our customers are not always in a consistent pattern; therefore, manual adjustments are still required in some areas. **What problems is Rossum solving and how is that benefiting you?** Manual entry errors. ### 23. A good and fast evolving service **Rating:** 4.5/5.0 stars **Reviewed by:** chris w. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Rossum?** An accurate service. The company is very agile and has responded quickly to changing/updated requirements. **What do you dislike about Rossum?** Sometimes difficult to unlearn errored training in document queues **What problems is Rossum solving and how is that benefiting you?** Supplier invoices automatically received, validated and posted into FMS ### 24. IA for metadata extraction of invoices. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Rossum?** The precision of the extractio, Rossum applyes OCR and IA, a corpus of incoices to train its system with a percentage of success of 91%, we tested around 300 invoices and the results were impresive. **What do you dislike about Rossum?** API. Rossum provides an integration trough API that allow to send invoices and receives result once processe. Taxes structure is a little bit complex, and need a recursive process to obtain the results. Maybe it could be simplyfyed. It should improved taxes detection for spanish invoices (Igic, IPSI, IRPF). **What problems is Rossum solving and how is that benefiting you?** Rossum solves the extraction od data from invoices (provider, legal identification, date, client, client legal identification, net amount, total amount, tases). ### 25. Customized OCR tool with a very knowledgeable implementation team **Rating:** 4.0/5.0 stars **Reviewed by:** Urban D. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Rossum?** Customization of the product has almost no limits if it's in the scope of the OCR service. We have upgraded our use of Rossum by a few levels since we started using it. We have also implemented a lot of checks that ensure that the information is correct. **What do you dislike about Rossum?** Sometimes delivery of improvements can be later than expected, postponed by a month or so. Overall, that never caused operational problems, more so incorrect alignment on the delivery date. **What problems is Rossum solving and how is that benefiting you?** Importing information on pdf supplier invoices to our ERP system. With Rossum we are working on the full automation of the process, which is gradually decreasing the manual work of the accounts payable team. ### 26. AI for data extraction **Rating:** 5.0/5.0 stars **Reviewed by:** Denis Z. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Rossum?** Great level of data recognition out-of-the-box **What do you dislike about Rossum?** Automated line items recognition is poor **What problems is Rossum solving and how is that benefiting you?** Automate invoice entry in SAP ### 27. We use Rossum as our core platform for OCR technology **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Rossum?** - Very intuitive design, at first the UI is pretty underwhelming and not user-friendly (business user) as it still involves coding, but currently, they have further improved their UI and its user-friendly efficiency. - Technical support team responds quickly to inquiries. - Don't need any practical training to use and user can quickly adapt to its design. - Marketing/Sales team reaches out quickly, in a friendly manner, and can provide a good solution to business practices. **What do you dislike about Rossum?** - Some of its core OCR designs cannot quickly adapt to a massive pool of various types of document templates - Sometimes the OCR cannot capture the whole picture of the data required - Document upload speed is inconsistent with internet speed (better internet speed does not mean the document will upload faster). **Recommendations to others considering Rossum:** One of the medium-high-end OCR services providers. Very helpful and dedicated support/technical/marketing team that always responds to your inquiries fast. Good user-friendly AI and capability to store multiple document templates (albeit 1 queue can only hold max 1 solid/fixed-document template), nonetheless very good and unique OCR services. **What problems is Rossum solving and how is that benefiting you?** As the same as other various OCR services, it helps automated non-editable pdf document capturable text. One thing that stands out with Rossum is that it doesn't need to capture the whole page but rather only the necessary information. The workload of various end-user has become faster as the result. ### 28. Service with great potential **Rating:** 3.5/5.0 stars **Reviewed by:** Jabneel H. | AP Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2022 **What do you like best about Rossum?** How you can adjust the system to your necessities **What do you dislike about Rossum?** I think the learning time is too long and not as effective **Recommendations to others considering Rossum:** The system needs time to learn, we in my company still working with it, but looks promising what Rossum can do once will be done the learning phase. **What problems is Rossum solving and how is that benefiting you?** We are trying to identify and annotate all the needed information from a vendor's invoice. Rossum can identify important information from new invoices ### 29. Rossum's excellent recognition with high available and easy to use API en portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Rossum?** Their recognition and easy to use API. Their portal is easy to use and makes sense. The API documentation is sufficient. Support requests are taken up fast. **What do you dislike about Rossum?** Rotated or partially rotated images or documents recognition can be improved. **What problems is Rossum solving and how is that benefiting you?** They are working on further improvement of recognition of (partially) rotated images, but also supporting other documents. ### 30. It's a great tool and has a great developer experience for integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Purna G. | Sr. Developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Rossum?** The tool is very easy to configure and easy to integrate into other systems as needed. **What do you dislike about Rossum?** I found everything good so far as per my requirements. **What problems is Rossum solving and how is that benefiting you?** We have automated our AP process globally and helping the team to utilize the valuable time in other things as needed. ### 31. Very intuitive and accurate product **Rating:** 5.0/5.0 stars **Reviewed by:** David E. | Director Of Finance Orbit World Travel Auckland, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Rossum?** fast accurate document scanning and great customer service **What do you dislike about Rossum?** Time difference but the Rossum team work all hours and are very accomodating doing out of hours meetings. **What problems is Rossum solving and how is that benefiting you?** Automated AP processing and we have fewer staff in our AP team. ### 32. Rossum significantly improved our customers invoice processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Rossum?** Very good and quick support, flexibility in terms of adapting Rossum to customer needs. Very good API documentation for most of the features. **What do you dislike about Rossum?** For some features, there were breaking changes in the API which were a bit troublesome. In some features (very few) the behaviour is a bit strange **What problems is Rossum solving and how is that benefiting you?** For our customers, it is speeding up the invoice processing and automatizing it. They can process more invoices in a shorter time. ### 33. Saving my time **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Rossum?** Very user friendly, saving my time a lot, and no need special training, good customer service. We like it during the trial base. Help a lot of automation process **What do you dislike about Rossum?** Not the cheapest option. Hard to fit if the company has limited budget. **What problems is Rossum solving and how is that benefiting you?** Time saving reading data from documents. Still trying to figure out the other benefit ### 34. Easy to use, simple, not the cheapest but still affordable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about Rossum?** Very adjustable to what we need so can make it taylored to how we want it, easy to use, great customer service, time saving **What do you dislike about Rossum?** Large pdf docs take longer time to process sometimes causing some crash, quite costly **What problems is Rossum solving and how is that benefiting you?** It automates the invoices reception with high accuracy and facilities easier posting ### 35. Great product in constant evolution **Rating:** 5.0/5.0 stars **Reviewed by:** Sammir O. | Global RPA Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2021 **What do you like best about Rossum?** 1. Intuitive Ui for annotations 2. Learns from end-users corrections automatically (no need for an IT Project) 3. Great library of APIs that facilitate its implementation 4. Constant improvements and addition of new features. **What do you dislike about Rossum?** They charged by invoice in the past, and now it is based on the number of pages. Wich makes it very difficult to predict as most people would not know how many pages they receive per year. **Recommendations to others considering Rossum:** If you are looking for a solution specifically for invoices, this is it. **What problems is Rossum solving and how is that benefiting you?** We embedded Rossum in our Invoice Processing application. Our application automates the invoices reception and data extraction (using Rossum), enables the GL Coding with predefined rules, and facilitates the approval and posting. Benefits: extraction with high accuracy right away without any effort. ### 36. Excellent data capture and support. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about Rossum?** Excellent for most regular invoices, data capture is fast learning and accurate. The user interface, analytics, and possibilities for customization are all of a high level. **What do you dislike about Rossum?** Cumbersome for our unstructured and inconsistent niche invoices, thus far making it challenging for us to work at the speeds we require. I should add that this is a work in progress though, which is roughly proceeding according to plan so far. This should, however, not apply to most use cases, even when processing regular, unstructured invoices. **Recommendations to others considering Rossum:** We are still working with Rossum to get to where we want to be, but this is because of our quite specific needs. I have no reason to believe that we won't get there in time to meet our agreed deadline. As you can see, my review is quite positive even though we don't have everything in place quite yet, which is saying something. My advice would be - if you're considering Rossum, try it, and discuss your needs and expectations with them. It might just be worth it. For our purposses, the experience has been good so far, and I see no reason to doubt that it will continue to improve in the coming months. **What problems is Rossum solving and how is that benefiting you?** We have to process, and extract data from, a very high invoice load, from thousands of vendors. Rossum helps us to do this without having to spend time on the creation and maintenance of templates for every single vendor, and by minimizing the need for manual corrections. ### 37. JB's Review **Rating:** 3.5/5.0 stars **Reviewed by:** JB V. | Global Data Services Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2020 **What do you like best about Rossum?** The ability to quickly scan long documents. The ability to find/replace letters/numbers is very helpful. **What do you dislike about Rossum?** I don't have issues with Rossum that are related to Rossum, it's mostly with my company's ability to integrate Rossum. I would like to see how much my team is using Rossum. Rossum used to provide those stats, but hasn't lately. While I may find Rossum easy to use, if my team doesn't, I wouldn't be very likely to recommend this product. **Recommendations to others considering Rossum:** Invest in training your team early and almost "forcing" adoption, as it may not come naturally. **What problems is Rossum solving and how is that benefiting you?** I see problems in not being able to read CIs if they are unclear or blurry. I have seen great benefits in capturing data from long documents so that it doesn't need to be manually typed. ### 38. At Kofola, as the first in the world we implemented an online connection between Rossum and SAP! **Rating:** 5.0/5.0 stars **Reviewed by:** Tomáš K. | ICT Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Rossum?** Rossum is open to innovation, they practically permanently improve their product. They work proactively with an emphasis on customer satisfaction. Rossum cloud solution is modern with advanced technology and at the same time easy to use. **What do you dislike about Rossum?** Increased communication security is paid extra. **Recommendations to others considering Rossum:** Also focus on how Rossum will be integrated into the accounting / ERP system. **What problems is Rossum solving and how is that benefiting you?** The way of integrating Rossum and the Accounting/ERP system is very important. This integration determines the final quality of the entire solution. The original integration via RPA robots was slow, unreliable and with insufficient "offline" control. With online integration into SAP for each document, we see directly in Rossum all the necessary online data downloaded from SAP with direct control. So we are able to immediately get the invoice document into SAP in a few seconds. ### 39. The Citizen Kane of AI-Driven Financial Document OCR Services **Rating:** 5.0/5.0 stars **Reviewed by:** Nigel A. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about Rossum?** First of all, for context I'm a software developer who is using Rossum as the OCR backbone of a larger webzone. I've found Rossum's API to be intuitive to use, powerful enough to do what we've need it to, and reliable. I've written many different software integrations over the centuries I've been on this planet, and I can honestly say that Rossum has been the easiest to work with. Through their API tools we were able to make a process where we can connect a new company's invoice pipeline to their OCR service in a matter of seconds. The rate at which Rossum's team adds new features is honestly quite impressive. Sometimes it almost feels like they're adding useful features faster than we can even keep up with. Also, Rossum's technical support has been extremely attentive. **What do you dislike about Rossum?** I guess I'm not a fan of hypocrites or Justin Bieber -- oh, or did you mean about Rossum? I guess the only negative thing I can think of to say right now is that I've found that their line item table capturing seems to often require manual intervention. Fortunately they do offer some excellent tooling to correct any capturing errors. Do take this criticism with a grain of salt though, because haven't used line item tables super duper extensively yet -- it might be the kind of thing where it quickly learns after you've corrected one particular invoice layout. I'm not really sure. **What problems is Rossum solving and how is that benefiting you?** We use Rossum to automagically capture invoice data and import that data into our own system for further processing and hot new workflows. As for the OCR service itself, it seems quite accurate and is capable of capturing any value that we've needed to use so far. You can also extend the "reviewing" interface with your own custom fields (for example, we map the "sender" of an invoice to a "vendor" entry in our database) and Rossum seems to even apply some of it's AI magic to remember past values for your custom fields when similar invoices come in the future. With Rossum, we'll be able to offer our customers faster document processing times and save them the tedium of manual data entry. Rossum's made my job easier, and I think the benefit of that has trickled into other areas of my life as well. I find that I have more time to spend with my kids, and that it's reignited the burning passion that my wife and I feel for each other. Thank You, Rossum!!! ヽ(*⌒∇⌒*)ﾉ ### 40. Great experience working with Rossum **Rating:** 4.5/5.0 stars **Reviewed by:** ishani s. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2020 **What do you like best about Rossum?** The experience working with Rossum has been amazing. I truly appreciate how Rossum’s team has supported us in setting up our internal accounting workflows right and achieving a seamless solution with high-quality results. Rossum’s interface is very user friendly. The APIs available are very easy to integrate and the documentation is also very extensive and helpful. The best part of Rossum is that it gives you the flexibility to build and manage your own specific business logics, easy integrations with vendor masters, databases through connectors, and web-hooks, which most of the similar platforms in the market don’t provide. The team is very responsive and is always there to help and guide you. I would like to appreciate Anastasia and Michaela for their great support throughout the setup. **What do you dislike about Rossum?** There is nothing I dislike about Rossum. Just a suggestion, If you can offer a default engine for identifying/classifying documents and can also have direct intergartions with accounting systems without any third party connector, it will be great and can take this to another level. **What problems is Rossum solving and how is that benefiting you?** We have used Rossum to automate some of our Account payable functions. Rossum has actualy helped us in building a seamless and smooth automated solution for most of our customers. ### 41. Reliable extraction of invoice data **Rating:** 4.0/5.0 stars **Reviewed by:** Diego F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2020 **What do you like best about Rossum?** Rossum is very easy to use. Whether PDF files or images, you can easily read out the data. Just load the file into the program and the program recognizes the text. To check for correctness, a split screen is shown: on one side you see what the program has read, and on the other side you see the corrisponding text highlighted on the image. This way you can check quickly the correctness of the OCR. Tables can also be traced so that they are in the correct formatting, this is something I have been missing in similar programs. If there is a problem, you can easily report it with the button "Report a problem". **What do you dislike about Rossum?** The program is very reliable, but does not offer one hundred percent reliability. I hope they are still working on improving it and are not resting on their laurels. **Recommendations to others considering Rossum:** Do not expect a flawless OCR system, it will certainly come to the one or other error. This is why they implemented the human checking task. But in itself a very solid program. **What problems is Rossum solving and how is that benefiting you?** Mainly OCR of invoices, freight documents, customs certificates and similar. This facilitates data entry and more important, makes it faster. Data entry is a very boring task and you have to concentrate on it. Making this process easier and faster lead to fewer errors in this department. ### 42. The experience with Rossum has been amazing. **Rating:** 4.5/5.0 stars **Reviewed by:** Maret L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about Rossum?** I like that Rossum is really fast and you can oversee the digitizing process yourself rather then letting some other service provider do the job. So if there are any questions with the invoices you can solve them on the go. No need for sending info and invoices back and forth. Also I really appreciate the work of the support team. Whenever I have a question or a problem I always get a really fast response. They always think along with me and encourage us to share ideas with them. **What do you dislike about Rossum?** I think the only downside is that there are still some types of receipts that Rossum doesn't understand that well but given that thousands of invoices get done automatically it's not that big of a deal and I can see that its learning every day so I am not that worried :) **What problems is Rossum solving and how is that benefiting you?** Rossum has definitely saved us a lot of time so we can focus on other tasks that need our attention. ### 43. Very impressed with Rossum AI **Rating:** 4.5/5.0 stars **Reviewed by:** Ian K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Rossum?** Simple queue schema configuration with constantly improving accuracy on extracting specific data points. Reducing 15-20minutes of human processing work, to about 20 seconds or less. Multiple queues for different extraction logic and types of documents means we can automate further based on invoices/documents customers send to us. The user UI is fantastic and easy to use. **What do you dislike about Rossum?** From an IT/Development perspective, I cannot think of anything I dislike other than the fact we cannot transfer excel documents for basic data capture. **Recommendations to others considering Rossum:** For any PDF based document processing which is purely manual, Rossum can automate nicely. The efficiencies and benefits are clear. As long as you have a developer on hand and somebody to manage the process, then there is quite a bit that can be done. Integrations are key here, integrations between mail flows, TMS's and FMS's to achieve proper automation. **What problems is Rossum solving and how is that benefiting you?** One invoice generates up to 15/20 minutes of manual work to recapture and process those invoices across multiple systems. With each invoice export from Rossum we process, we fully automate all manual work required using scripts and webtools between our tracking management system and our financial management system with the only user process involving approving the payment. The hours saved have been tangibly felt and the teams are now looking for more automation. ### 44. Excellent performance, outstanding documentation and easy of integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Maritime | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Rossum?** Ease of use, documentation, and API integration. The data is provided in a multitude of formats. Customizable field options are available. **What do you dislike about Rossum?** Some documents with funny structure need some additional work, but the team has been very responsive about this. **What problems is Rossum solving and how is that benefiting you?** Automation of invoice management. We can capture more information with less effort. ### 45. Rossum really delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2020 **What do you like best about Rossum?** Their solid focus on the customer's success - they actually listen and make efforts to learn about the customer's own setup/processes and goals related to Rossum implementation. Combined with their responsiveness and flexibility, they aim to deliver the items which could help the customer to make progress. In many cases they have succeeded. **What do you dislike about Rossum?** Sometimes it's tough to acknowledge that Rossum is not a magic solution (yet) i.e. Rossum could their best, but unfortunately they are only a middleman and "garbage in, garbage out" is still applicable. **What problems is Rossum solving and how is that benefiting you?** Automating the processing of accounts payable (AP) as much as possible. We have managed to reduce the manual efforts (time spent) 2.5 times so far, and aim to achieve 4x. ### 46. Flexible AI-OCR tool and great user support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2020 **What do you like best about Rossum?** User can customize UI and capturing filed flexibly without complicated programming. Only subscription fee is required, no need big investment for initial stage. **What do you dislike about Rossum?** Accuracy of recognition depends on AI so, it might difficult to manage by end user side. But customer success manager and engineer help us. It's not big concern. **Recommendations to others considering Rossum:** Support of Rossum staff is swift and reliable, also keen to solve user's issue. **What problems is Rossum solving and how is that benefiting you?** We had been taking much time to daily manual input process. We can save the time to input by Rossum and RPA combination. ### 47. Above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2020 **What do you like best about Rossum?** Paymerang's client success representative, Lisa Kovalskaia, goes above and beyond to handle any issues or requests we throw her way. She is always willing to schedule a meeting to discuss how to better serve our needs, and will reach out to include any relevant parties if the subject matter is more on the technical side **What do you dislike about Rossum?** I cannot think of any downsides that I have encountered **What problems is Rossum solving and how is that benefiting you?** We are implementing Invoice Automation for our clients through our own unique UI. We are attempting to simplify the processing of invoices and Rossum is invaluable in this work. The vast majority of the time, we are receiving the correct values in the annotation itself ### 48. Easy to use, great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2020 **What do you like best about Rossum?** We've tested with different products and we can say that Rossum's AI technology is one of the best available in the market right now. The platform is rapidly changing and we have seen gradual improvements to the extraction accuracy over time. Additionally, the tool is very user friendly and the API is very easy to integrate with. **What do you dislike about Rossum?** There were some invoices that the platform had some difficulties extracting, particular invoices with non-standard, complex layouts. A custom dedicated AI engine and recurring training of the AI may help with these invoices. **What problems is Rossum solving and how is that benefiting you?** We are leveraging the Rossum platform to assist our clients with optimizing their accounting processes through automation. ### 49. Rossum is worth learning how to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2020 **What do you like best about Rossum?** I really like how Rossum has the ability to quickly read data from all pdfs and directly transmit it to core. **What do you dislike about Rossum?** Sometimes, Rossum doesn't transport the data to core. This is frustrating when I don't save the data to an excel file before I click confirm, because you cannot go back to Rossum once you click confirm. **Recommendations to others considering Rossum:** N/A **What problems is Rossum solving and how is that benefiting you?** Rossum is a really great time saver when reading data from documents. This helps me with efficiency and time management. ### 50. great tool for standards ... for specifics such as various types of docs needs training **Rating:** 3.5/5.0 stars **Reviewed by:** Matthias F. | Founder and Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Rossum?** recognition and speed feel: 80% top on recognitin ... 100% customization to specific needs, ... however some special tables need manual adjustments (magic grid) ... **What do you dislike about Rossum?** training takes too long or too many docs **What problems is Rossum solving and how is that benefiting you?** manual scan and data digitalisation speed has improved compared to typing from paper accuracy is improved of the scanned ... text ... 99% ## Rossum Discussions - [What is intelligent document processing?](https://www.g2.com/discussions/what-is-intelligent-document-processing) - [How much does Rossum AI cost?](https://www.g2.com/discussions/how-much-does-rossum-ai-cost) - [What does Rossum do?](https://www.g2.com/discussions/what-does-rossum-do) - [How do I do this thing?](https://www.g2.com/discussions/50724-how-do-i-do-this-thing) - 1 upvote - [Have you came across a cheaper option for similar quality of work?](https://www.g2.com/discussions/28118-have-you-came-across-a-cheaper-option-for-similar-quality-of-work) - [View Rossum pricing details and edition comparison](https://www.g2.com/products/rossum/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+09%3A48%3A07+-0500&secure%5Bsession_id%5D=d27efaa7-d793-4057-8730-64d2c888a644&secure%5Btoken%5D=c08b7bf984bb536afe89ac93e5aeafe55e46304fef6cbe511feb7946ba156db5&format=llm_user) ## Rossum Integrations - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [ngrok](https://www.g2.com/products/ngrok/reviews) - [PHC GO](https://www.g2.com/products/phc-go/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Rossum Features **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Data Capture** - Multi-format Support - OCR Capabilities **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Data Extraction** - Entity Recognition - Text Classification **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Workflow Automation** - Batch Processing - Process Integration **Document Management** - Search Functionality - Version Control **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top Rossum Alternatives - [Nanonets](https://www.g2.com/products/nanonets/reviews) - 4.7/5.0 (94 reviews) - [Amazon Textract](https://www.g2.com/products/amazon-textract/reviews) - 4.3/5.0 (26 reviews) - [Docparser](https://www.g2.com/products/docparser/reviews) - 4.6/5.0 (53 reviews)