ROLLER Software Reviews & Product Details

Save time and boost revenue while delivering a better guest experience with ROLLER. ROLLER is the cloud-based venue management platform for the modern attraction, purpose-built to remove friction from the guest experience at every touchpoint. Our all-in-one platform simplifies its customers' business processes, improving efficiency and maximizing revenue. ROLLER’s comprehensive solution includes: Online Checkout & Ticketing, Point-of-Sale, Integrated Payments, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets, the Guest Experience Score®, and more. To learn more, visit roller.software. With an intuitive design and the latest technology, we help venues deliver an exceptional guest experience and grow their business. ROLLER is Austin, Texas and has regional offices in San Francisco, Melbourne, Sydney, London, and Costa Rica serving customers across more than 30 countries. ROLLER partners with more than 2,600 customers across multiple industries including family entertainment centers (FECs), trampoline parks, amusement and theme parks, water parks, museums, zoos, play centers, and more. For more information about ROLLER, visit: www.roller.software

Seller

ROLLER Software

Discussions

ROLLER Software Community

Languages Supported

English

Overview by

Kalyn New

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

ROLLER Software Media

Convert more guests with fewer clicks to increase revenue. Our modern online ticketing system offers mobile optimization, industry-leading conversion rates, and integrated payments.

ROLLER Software Demo - Point of Sale (POS)

Everything you need to sell tickets over-the-counter including timed ticketing, general passes, packages, memberships, season passes, and recurring passes all in the one place. Our modern software is designed to be frictionless so you can delight your guests and get them through the door as fast ...

ROLLER Software Demo - Capacity management

Via our admin portal, you have complete visibility into the capacity of your venue for both online and in-venue bookings, in real time. You can adjust capacity limits and block out session times with a few clicks.

ROLLER Software Demo - Reporting and analytics

Reporting & Analytics: Our partnership with Google Big Query allows access to real-time reporting to make faster business decisions. Access flexible cloud-based reports for attendance, bookings, product sales and transactions, and accounting, and more. Want even more? Connect to our Open API.

Reduce queues and manual paperwork with integrated digital waivers that guests can sign before they arrive. We help leisure and attractions businesses collect waiver data from their guests and digitally link them to the guest record for future visits.

ROLLER Software Demo - Mobile food & beverage ordering

Mobile food and beverage ordering helps venues run a more profitable F&B operation. Increase sales and decrease overheads by enabling guests to order from your menu online, straight from their mobile device.

ROLLER Software Reviews (56)

G2 reviews are authentic and verified.

Here's how.

FB

Filipe B.

Project Manager

Mid-Market (51-1000 emp.)

7/29/2019

"Great system that is very straight forward to configure & use!! "

4.5/5

What do you like best about ROLLER Software?

The system itself is easy to configure and easy to train staff members on. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

Feature request - if we request a particular feature, this usually takes months of development and is fairly costly. Review collected by and hosted on G2.com.

Recommendations to others considering ROLLER Software:

ROLLER is a constantly evolving platform (for the better), so be sure to have a plan in place to train your staff when small, but significant updates happen. Review collected by and hosted on G2.com.

What problems is ROLLER Software solving and how is that benefiting you?

We moved away from EZ-Runner as a booking system for our trampoline park and ROLLER solved almost all of our problems. The main issue that was resolved was the ease of configuration on the back-end - we can easily set up products and have them for sale within minutes. Review collected by and hosted on G2.com.

AL

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

7/17/2019

"Great easy to use platform with exceptional customer service "

5/5

What do you like best about ROLLER Software?

Having never been involved in the building of a booking platform i was at first quite daunting at first but the simplistic that roller use makes it so user friendly from the development of the platform all the way to the staff point of sale. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

compared to other platforms i have used i can honestly say that roller beats it others in all areas Review collected by and hosted on G2.com.

Recommendations to others considering ROLLER Software:

i love it and it works perfectly for my business. and they will also go above and beyond to help in any issue that may come up and work to fix and problem you may have. Review collected by and hosted on G2.com.

What problems is ROLLER Software solving and how is that benefiting you?

It has given us quick and easy access to edit/change and add products without relying on the system provider to do it for us.

we can also add promo code and offers with to run with out marketing department Review collected by and hosted on G2.com.

UL

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

7/24/2019

"Super Efficient Team!"

5/5

What do you like best about ROLLER Software?

I love using Roller as our Booking Management tool. The set up and processes are easy, even for a IT dummy like myself :) If I get stuck the team are always on hand to answer the most trivial of questions and can show you how they fix it remotely too so you can fix it yourself for next time. I converse with the team on the phone and through the support system too. Both are equally good ways of effective communication. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

Some limitation when it comes to discount mechanisms. We usually work the system a different way to try and accommodate Review collected by and hosted on G2.com.

AL

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

7/23/2019

"Fool proof system"

5/5

What do you like best about ROLLER Software?

I love how simple the system is to operate, not only from the back end but for our customers too. Review collected by and hosted on G2.com.

What do you dislike about ROLLER Software?

There isn't really anything I dislike about the system, any suggestions to improve the system can be sent to Roller to review which is great! Review collected by and hosted on G2.com.