--- title: ROLLER Software Reviews meta\_title: 'ROLLER Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how ROLLER Software works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 58 scale: '5' date\_modified: '2026-07-14' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ROLLER Software Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ROLLER Software but has limited features. Are you part of the ROLLER Software team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Save time and boost revenue while delivering a better guest experience with ROLLER. ROLLER is the cloud-based venue management platform for the modern attraction, purpose-built to remove friction from the guest experience at every touchpoint. Our all-in-one platform simplifies its customers' business processes, improving efficiency and maximizing revenue. ROLLER’s comprehensive solution includes: Online Checkout & Ticketing, Point-of-Sale, Integrated Payments, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets, the Guest Experience Score®, and more. To learn more, visit roller.software. With an intuitive design and the latest technology, we help venues deliver an exceptional guest experience and grow their business. ROLLER is Austin, Texas and has regional offices in San Francisco, Melbourne, Sydney, London, and Costa Rica serving customers across more than 30 countries. ROLLER partners with more than 2,600 customers across multiple industries including family entertainment centers (FECs), trampoline parks, amusement and theme parks, water parks, museums, zoos, play centers, and more. For more information about ROLLER, visit: www.roller.software * * * Seller [ROLLER Software](https://www.g2.com/sellers/roller-software) Discussions [ROLLER Software Community](https://www.g2.com/products/roller-software/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Kalyn New Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/roller-software/pricing) ## Top-Rated Alternatives [ ![CenterEdge Advantage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CenterEdge Advantage") CenterEdge Advantage 3.9/5(17) ](https://www.g2.com/products/centeredge-advantage/reviews) [ ![Clubspeed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clubspeed") Clubspeed 4.7/5(14) ](https://www.g2.com/products/clubspeed/reviews) [ ![LilYPad](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LilYPad") LilYPad 3.3/5(2) ](https://www.g2.com/products/lilypad/reviews) [ View All Alternatives ](https://www.g2.com/products/roller-software/competitors/alternatives) ## User Insights Average based on 58 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ROLLER Software Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Connecteam ](https://www.g2.com/products/connecteam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") When I Work ](https://www.g2.com/products/when-i-work/reviews) Show More ![Destiny A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Destiny A.") DA Destiny A. Assistant booking manager Entertainment Small-Business (50 or fewer emp.) 1/13/2026 "Effortless Booking and Seamless Reservation Management" 5/5 What do you like best about ROLLER Software? Easy booking for our customers, it has all information we need to see their reservation. From booking to checking in. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? The waiver system, sometimes not all waivers are in a specific party database but so customers have to redo their waiver- day of event, causing wait times. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? It’s solving having all information in one database. From the customers information, other party guest’s information, waivers, & rsvps. Also great for potential customers looking for quotes/ pricing on a specific event. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Felicia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Felicia B.") FB Felicia B. Director of Operations Mid-Market (51-1000 emp.) 1/6/2026 "All-in-One Platform That Simplifies Our Operations" 5/5 What do you like best about ROLLER Software? I love that Roller puts all we need in one platform. Reservations, reports, pos, product building, birthday parties. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Roller updates which changes settings. They do not send messages about this. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Roller solves all our issues - keeping all platforms into one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SK Sabrina K. Guest services Small-Business (50 or fewer emp.) 6/18/2024 "Roller POS and Venue Manager" 4.5/5 What do you like best about ROLLER Software? POS is easy and fairly self explanatory. Venue Manger is also easy to use once you get the hang of it. And help is always easy to use and get back in a timely fashion! I like the videos they send to help through the issue. Staff is always nice and very personable. We started with Roller about a year and a half ago, the switch was seemless. I use both POS and Venue Manager daily. Personally, I am still learning some of it, but it seems to be easy to program it for our needs. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Seems like a new system still? It maybe that its just new to us and we are still working out the kinks sometimes. The only thing annoying would be a midshift update (cst here) and at first it seemed like there were updates weekly. There are alot of steps to somethings; like adding stock to menu, but that may also work in my favor as a fail safe Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Keeping track of iventory, keeping track of guests and their informations. What was sold. I especially like seeing the reviews of our members after they receive an email asking about their time here. It also let's our guests know if someone else came in aqttempting to use their membership! Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9803983/official_response/edit) Thank you for taking the time to leave your feedback Sabrina! We're delighted to hear that you're enjoying the guest feedback tool and have found the support team to be helpful. Our team is committed to continuously improving our features, and your feedback is greatly appreciated. If you have any further suggestions or need assistance, feel free to reach out. 6/19/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CB Charlie B. Mid-Market (51-1000 emp.) 1/30/2024 "Easy to use and efficient software" 4.5/5 What do you like best about ROLLER Software? Check-in is much smoother than our previous software. I like how modern and minimalistic the UI is, much simpler for training new staff. The GX scores are also much easier to read and allow the team to understand what our customers are saying in a more user friendly way. Customer support is always swift and we've had a lot less downtime than our previous software. It has a wide range of features that are easy to implement, allowing us to innovate new ideas with minimal issues. Roller is essential to our business and we use it everyday without issue. By far the easiest integration process compared to other systems. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? When customers give us a 3 star review, it makes our GX score go down but I believe it would be better if it kept the score the same. That way 1 or 2 stars makes us go down, 3 stays the same and 4 or 5 makes us go up. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Faster customer sign in and easier waiver form system, improving customer experience. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9171047/official_response/edit) Charlie, thanks so much for taking the time to leave a review about your experience with ROLLER. Your positive feedback truly brightened our day and serves as a great encouragement for our team! We love hearing how ROLLER is easy to train your staff on and how smooth the integration process was. Thanks again for your support! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hannah N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hannah N.") HN Hannah N. General Manager Small-Business (50 or fewer emp.) 6/18/2024 "Great software for entertainment centers!" 4.5/5 What do you like best about ROLLER Software? We love Roller because it's so easy to use both on the POS side as well as the customer side for Online Checkout! The reporting is great as well! Our previous software would always crash but we rarely have issues with Roller! Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Nothing I can think of at this time! Everything has been great! Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Smoother checkout process, saves time for both customers and employees Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9804026/official_response/edit) Thank you so much for your positive feedback Hannah. We're thrilled to hear that you're enjoying ROLLER's ease of use and reliability. We appreciate your support and look forward to continuing to serve your venue's needs! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TF Taylah F. Assistant Manager Mid-Market (51-1000 emp.) 6/18/2024 "User friendly" 4.5/5 What do you like best about ROLLER Software? It's very user friendly and easy to navigate. There's loads of help articles if you get stuck. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Some features aren't easy to differentiate between, ie funds received, vs revenue, vs gross sales, etc. terminology is often changed which can be confusing. There's no phone help line for immediate assistance. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Allows staff with a variety of skill levels to use the system easily. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9805943/official_response/edit) Thanks so much for taking the time to leave your feedback Taylah. We're thrilled to hear your staff are all finding the system easy to use, no matter their skill level - that's something we really pride ourselves on when designed the platform. We do offer a phone line for immediate assistance, please ring the line in your region if you should ever need it - I'll send you the link directly! [See how ROLLER Software improved](https://support.roller.software/hc/en-us/articles/115001690793-Contacting-support-FAQs#h_01F1KAENXC0WVX33VWDD06VV98) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Myeia B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Myeia B.") MB Myeia B. Mid-Market (51-1000 emp.) 12/15/2023 "Great Platform | New Developments" 5/5 What do you like best about ROLLER Software? The continous development. New features. Cloud based. Love the intergration with our marketing platform. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Packages. I get the concept, our park prices are based differently. Ran into some issues regarding building them.(Our packages aren't priced per jumper) THEN you can't archive the ones that didn't work out for you. Other issues Tips & Waivers. Tips: can sometimes show as overpaid or having a remaining balance. Waiver: We set our waivers to expire, when neew bookings occurs old waivers pop up as expired and we have to advance search for new ones. Another issue regarding waviers, if I try to attach a waiver to a booking - the other names associated with that same waiver doesn't pop up. This is new. Say Molly (adult) completed a waiver for Tom, Dick & Harry. BEFORE, I could look up Harry and all the other names will pop up along with it. This is no longer the case. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Accessibility. We were with CE first and only had access at the park. Hands were tied. Plus Roller is more modern & easy to use for our front line staff. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9018413/official_response/edit) Hi Myeia, thanks for sharing your rating and thoughts on ROLLER Software! We're stoked that you're enjoying the new features and integrations – that's what we love to hear. We also appreciate your functionality feedback on packages, tips and waivers. Expect a reach out from one of our team to chat further about it and figure out how we can help.Thanks again for being a part of ROLLER family! Current UserValidated ReviewerIncentivizedSource: G2 invite SS Saad S. Finance Manager Mid-Market (51-1000 emp.) 6/25/2024 "It's awesome specially for Trampoline & Sports Club Business" 5/5 What do you like best about ROLLER Software? Ease of use, Simple , User Interface , Comprehensive Reporting Side Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? The UI is amazing, but it cannot be viewed on mobile devices and doesn't allow you to print a booking screen without first exporting it to PDF. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? It's so helpfull on booking management and capacity management. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9829602/official_response/edit) Thank you so much for taking the time to leave your feedback Saad. We're thrilled to hear you're finding the platform easy to use and comprehensive on the reporting side. In regards to the mobile view and printing a booking screen - please be sure to submit your feature requests in the roadmap tool in the app so we know the features that are most important to you! [See how ROLLER Software improved](https://support.roller.software/hc/en-us/articles/360001227895-Submit-your-product-feedback) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Events Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Events Services") AE Verified User in Events Services Mid-Market (51-1000 emp.) 1/30/2024 "User friendly booking software" 4.5/5 What do you like best about ROLLER Software? I think ROLLER is super easy to use, I had training once and since then I use it every day with no issues! It is great not only for our companies internal use, it is also great for our guests who make reservations through the software. You can easily make selections, process payment, etc. all through one program. I thinks its great and it has positively changed the way that we run as a company! Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? The only downside I can think of is sometimes when trying to make a change to a booked event, the page will glitch and the change cannot be processed. It is really not a huge issuea nd we work around it, but for bookings and organization it can be frustrating at times. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? It has eliminated the need for guests to book small events through our sales team, which has saved a ton of time and allows them to focus on bigger groups that require more energy. It has also elimitanted our use of multiple booking and reservatuion softwares - we now have almost all products and packages available through one easy to use software! Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9170723/official_response/edit) Thank you so much for your kind words and for sharing your positive experience with ROLLER. We love hearing how our customers find ROLLER so easy to use and how it's saving your sales team time! If you're still having trouble with making a change to a booked event, please reach out to our support team. [See how ROLLER Software improved](https://support.roller.software/hc/en-us/articles/115001690793-Contacting-support-FAQs) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller EV Ethan V. Enterprise (\> 1000 emp.) 1/30/2024 "Great Software, constant improvements" 5/5 What do you like best about ROLLER Software? Constant updates, constant communication Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Longevity of serious bugs, membership bug caused people in our venue to get charged way more than usual and it wasn't fixed until a month or two later Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Ease of access to our venue and the ease of our customers. We also utilize the roller reports to help us in our marketing, and what might need a promotion to bring it back up to speed. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9171128/official_response/edit) Ethan, your positive review truly brightened our day here at ROLLER! We're thrilled to hear that you are finding it easy to use and appreciate the constant updates. Sincere apologies for any inconvenience caused relating to bugs; please contact us on the local support phone number for any urgent issues so we can be sure to prioritize them. [See how ROLLER Software improved](https://support.roller.software/hc/en-us/articles/115001690793-Contacting-support-FAQs) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about ROLLER Software? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ROLLER Software ](https://www.g2.com/products/roller-software/discussions/new) GU Guest User • Last activity over 2 years ago What is ROLLER Software used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-roller-software-used-for) [ View all Discussions ](https://www.g2.com/products/roller-software/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/roller-software/pricing) ROLLER Software Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7f9de67d121999f0ef632226129ccb67/centeredge-advantage.jpg "Product Avatar Image") CenterEdge Advantage 3.9/5(17) [ Compare Now ](https://www.g2.com/compare/centeredge-advantage-vs-roller-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd17875de02ce28a3a37cbc511aac17f/clubspeed.png "Product Avatar Image") Clubspeed 4.7/5(14) [ Compare Now ](https://www.g2.com/compare/clubspeed-vs-roller-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d845eb2d52b8852bbc4d730cb97d173/lilypad.jpg "Product Avatar Image") LilYPad 3.3/5(2) [ Compare Now ](https://www.g2.com/compare/lilypad-vs-roller-software) ##### ##### ROLLER Software Features Administration Inventory Management Business Management Accounting Guest Services Ticketing Group Booking POS [ View More Features ](https://www.g2.com/products/roller-software/features) ##### Categories on G2 [Amusement Park Management Software](https://www.g2.com/categories/amusement-park-management-software) ##### Explore More [User-friendly project management software for teams](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams)[Top AI-powered helpdesk solutions for e-commerce](https://www.g2.com/discussions/what-are-the-top-ai-powered-helpdesk-solutions-for-e-commerce)[Leading contact center workforce app](https://www.g2.com/discussions/leading-contact-center-workforce-app-what-s-actually-working) [Top-rated data visualization software for self-service analytics](https://www.g2.com/discussions/top-rated-data-visualization-software-for-self-service-analytics)[What is the most affordable job description management tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-job-description-management-tool-for-smbs)[Which voice recognition tool is best for IT companies](https://www.g2.com/discussions/which-voice-recognition-tool-is-best-for-it-companies) [Show MoreShow Less](javascript:void(0);)