--- title: ROLLER Software Reviews meta\_title: 'ROLLER Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 58 reviews by the users' company size, role or industry to find out how ROLLER Software works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 58 scale: '5' date\_modified: '2026-07-14' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # ROLLER Software Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by ROLLER Software but has limited features. Are you part of the ROLLER Software team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Save time and boost revenue while delivering a better guest experience with ROLLER. ROLLER is the cloud-based venue management platform for the modern attraction, purpose-built to remove friction from the guest experience at every touchpoint. Our all-in-one platform simplifies its customers' business processes, improving efficiency and maximizing revenue. ROLLER’s comprehensive solution includes: Online Checkout & Ticketing, Point-of-Sale, Integrated Payments, Memberships, Gift Cards, Waivers, Self-Serve Kiosks, Cashless Wallets, the Guest Experience Score®, and more. To learn more, visit roller.software. With an intuitive design and the latest technology, we help venues deliver an exceptional guest experience and grow their business. ROLLER is Austin, Texas and has regional offices in San Francisco, Melbourne, Sydney, London, and Costa Rica serving customers across more than 30 countries. ROLLER partners with more than 2,600 customers across multiple industries including family entertainment centers (FECs), trampoline parks, amusement and theme parks, water parks, museums, zoos, play centers, and more. For more information about ROLLER, visit: www.roller.software * * * Seller [ROLLER Software](https://www.g2.com/sellers/roller-software) Discussions [ROLLER Software Community](https://www.g2.com/products/roller-software/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Kalyn New Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months [ View More Pricing Information ](https://www.g2.com/products/roller-software/pricing) ## Top-Rated Alternatives [ ![CenterEdge Advantage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CenterEdge Advantage") CenterEdge Advantage 3.9/5(17) ](https://www.g2.com/products/centeredge-advantage/reviews) [ ![Clubspeed](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clubspeed") Clubspeed 4.7/5(14) ](https://www.g2.com/products/clubspeed/reviews) [ ![LilYPad](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LilYPad") LilYPad 3.3/5(2) ](https://www.g2.com/products/lilypad/reviews) [ View All Alternatives ](https://www.g2.com/products/roller-software/competitors/alternatives) ## User Insights Average based on 58 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## ROLLER Software Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Connecteam ](https://www.g2.com/products/connecteam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") When I Work ](https://www.g2.com/products/when-i-work/reviews) Show More ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") UE Verified User in Entertainment Small-Business (50 or fewer emp.) 1/30/2024 "Very poor. Product feels less than half developed, many bugs, bad costumer service." 0/5 What do you like best about ROLLER Software? Being able to dial in from anywhere. There are some usability features that are easy and intuitive. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? Feels half developed. Buggy. Being cloud based is bad if internet is poor or out. Phone interface is unusable. Terrible sales reporting. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? Very little. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-9171178/official_response/edit) Thank you for taking the time to share your feedback. At ROLLER, we always strive to deliver the best possible service, and we regret that we fell short of your expectations. Your satisfaction is of the utmost importance to us, and we would love the opportunity to address your concerns directly. Could you please reach out to us through the support number in your region? We are eager to understand more about your specific experience and work towards a resolution. [See how ROLLER Software improved](https://support.roller.software/hc/en-us/articles/115001690793-Contacting-support-FAQs?_ga=2.5806771.109159835.1679807311-440293524.1665358758&_gl=1*ql7ysd*_ga*NDAwNDQ2ODM4LjE2OTI4NTgwOTA.*_ga_QFK5BRXC35*MTcwNjg3NDgyMS40NC4wLjE3MDY4NzQ4MjIuNTkuMC4w#h_01F1KAENXC0WVX33VWDD06VV98) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jodi N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jodi N.") JN Jodi N. Front Office Manager Mid-Market (51-1000 emp.) 11/2/2023 "Not supportive. I wish they were more involved in my venue." 1/5 What do you like best about ROLLER Software? I love how simple the POS is for my staff- it's easy to use and relatively easy to put together. The backend has a lot of features that are helpful to my customers. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? The reports don't have everything I need. Customer support is not easy to get ahold of, but once you get them, they are helpful. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? They are an all-in-one ticketing software. you can use them for virtually anything in your venue. Review collected by and hosted on G2.com. Show More Response from Kalyn New of ROLLER Software [Editedit](https://www.g2.com/survey_responses/roller-software-review-8807371/official_response/edit) Hi Jodi, thank you for sharing your feedback on ROLLER Software! We love to hear you and your staff find the software easy to use and we also appreciate your feedback on reports. Expect someone from our team to chat further and figure out how we can help. Thanks again for being a part of the ROLLER community. Validated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 3/2/2022 "Worst App Ever" 0/5 What do you like best about ROLLER Software? I don't like anything about Roller. It's a poorly made app that is not user friendly and has the WORST customer service. I don't think anyone that rated this 5 stars has actually ever used the app. Review collected by and hosted on G2.com. What do you dislike about ROLLER Software? It is not user-friendly and makes things more difficult than it ever should be. Customer service is unresponsive on time-sensitive issues. If you ask them for help or for someone to go over how to use they app they want to charge $420 to 1600 to do it. I feel that they have made it difficult to use on purpose. Their documentation is all over the place, vague and does not address errors or how to fix them. Review collected by and hosted on G2.com. Recommendations to others considering ROLLER Software: Consider something else. This software is terrible. Review collected by and hosted on G2.com. What problems is ROLLER Software solving and how is that benefiting you? We can check people out, but scheduling and creating events is a nightmare. So, I guess not very much. After my interactions with them over the past week, we are looking for something else. Perhaps an app with better customer service that isn't trying to nickel and dime their customers with a poorly made app. Forget calling them because they never answer the phone. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ROLLER Software? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ROLLER Software ](https://www.g2.com/products/roller-software/discussions/new) GU Guest User • Last activity over 2 years ago What is ROLLER Software used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-roller-software-used-for) [ View all Discussions ](https://www.g2.com/products/roller-software/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 13 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/roller-software/pricing) ROLLER Software Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7f9de67d121999f0ef632226129ccb67/centeredge-advantage.jpg "Product Avatar Image") CenterEdge Advantage 3.9/5(17) [ Compare Now ](https://www.g2.com/compare/centeredge-advantage-vs-roller-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fd17875de02ce28a3a37cbc511aac17f/clubspeed.png "Product Avatar Image") Clubspeed 4.7/5(14) [ Compare Now ](https://www.g2.com/compare/clubspeed-vs-roller-software) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d845eb2d52b8852bbc4d730cb97d173/lilypad.jpg "Product Avatar Image") LilYPad 3.3/5(2) [ Compare Now ](https://www.g2.com/compare/lilypad-vs-roller-software) ##### ##### ROLLER Software Features Administration Inventory Management Business Management Accounting Guest Services Ticketing Group Booking POS [ View More Features ](https://www.g2.com/products/roller-software/features) ##### Categories on G2 [Amusement Park Management Software](https://www.g2.com/categories/amusement-park-management-software) ##### Explore More [User-friendly project management software for teams](https://www.g2.com/discussions/user-friendly-project-management-software-for-teams)[Top AI-powered helpdesk solutions for e-commerce](https://www.g2.com/discussions/what-are-the-top-ai-powered-helpdesk-solutions-for-e-commerce)[Leading contact center workforce app](https://www.g2.com/discussions/leading-contact-center-workforce-app-what-s-actually-working) [Top-rated data visualization software for self-service analytics](https://www.g2.com/discussions/top-rated-data-visualization-software-for-self-service-analytics)[What is the most affordable job description management tool for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-job-description-management-tool-for-smbs)[Which voice recognition tool is best for IT companies](https://www.g2.com/discussions/which-voice-recognition-tool-is-best-for-it-companies) [Show MoreShow Less](javascript:void(0);)