# Rocket.Chat Reviews **Vendor:** Rocket.Chat Technologies **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.2/5.0 **Total Reviews:** 373 ## About Rocket.Chat Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. ## Rocket.Chat Pros & Cons **What users like:** - Users appreciate the **ease of use** of Rocket.Chat, enjoying seamless communication and effective collaboration in one platform. (17 reviews) - Users appreciate the **comprehensive features** of Rocket.Chat, enjoying real-time communication with excellent security and data control. (14 reviews) - Users appreciate the **easy communication** in Rocket.Chat, facilitating efficient discussions and collaboration across teams. (12 reviews) - Users find **communication seamless** with Rocket.Chat, facilitating efficient discussions across teams and departments. (11 reviews) - Users appreciate the **high security features** of Rocket.Chat, ensuring data safety and control for their privacy needs. (10 reviews) - Users love the **customization** options in Rocket.Chat, allowing tailored workflows and enhanced team collaboration effortlessly. (9 reviews) - Intuitive (8 reviews) - Simple (8 reviews) - User Interface (8 reviews) - Customizability (7 reviews) **What users dislike:** - Users find Rocket.Chat **not user-friendly** , with technical setup and a need for a more polished user interface. (7 reviews) - Users find the **user interface lacking polish** , affecting navigation and overall user experience in Rocket.Chat. (7 reviews) - Users find the **learning curve challenging** due to complex setup and a less intuitive interface, affecting adoption. (5 reviews) - Users find Rocket.Chat **not intuitive** , with a complex setup and a less polished interface hindering user adoption. (5 reviews) - Users find the **interface design lacking** , noting it feels outdated and could benefit from a more modern aesthetic. (5 reviews) - UX Improvement (5 reviews) - Difficult Interface (4 reviews) - Users note several **missing features** in Rocket.Chat, including poor text editing and lack of document attachments. (4 reviews) - Chat Functionality (3 reviews) - Difficult Settings Management (3 reviews) ## Rocket.Chat Reviews ### 1. Intuitive, High-ROI Communication That Speeds Engineering Resolutions **Rating:** 4.5/5.0 stars **Reviewed by:** Steve H. | Head of Hybrid Cloud Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Rocket.Chat?** It is very intuitive and has been the single best form of communication for our engineers, outside of face to face meetings. We have built a Confluence page to explain appropriate use, so that we don't end up with 'channel sprawl', where it becomes hard to find the best channel for quick comms. Complex technical problems can be discussed by a wide audience very quickly and it avoids the need for VC calls, which can take up a lot of time as the debate often broadens to encompass much wider topics. It really droves optimum performance and speed to resolution. It is well priced for an organisation of our size and the ROI has been evident for quite some time. We rarely have issues with the product and, when we do, the support quality and response times have been very good. **What do you dislike about Rocket.Chat?** There is little to dislike. A small challenge is the process by which users can clear open messages, it just seems to be a few too many steps each time. **What problems is Rocket.Chat solving and how is that benefiting you?** We are an 80 person company servicing the needs of multiple customers. Most of our engineers are experienced problem solvers, but every now and then they come across a problem that needs deeper research. RocketChat makes them define their problem statement well, so that they can presen this to the community and get rapid suggestions to resolve issues. These conversations can then be edited and recorded in Confluence to provide a permanent record for future use ### 2. Rocket.Chat: Flexible, Secure, and Built for Custom Workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Maricela B. | Call associate, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** What stands out most about Rocket.Chat is how much control and flexibility it gives teams compared to typical messaging tools. You’re not locked into a one-size-fits-all setup—you can self-host it, customize workflows, and integrate it with the systems you already use, which is especially valuable in environments that handle sensitive data.Another big plus is its focus on security and compliance. Features like end-to-end encryption and granular permissions make it a strong option for healthcare or support teams that need to be mindful of privacy standards while still collaborating efficiently. It’s also very versatile in day-to-day use. You can manage internal chats, customer conversations, and even support tickets all in one place. That kind of consolidation reduces the need to jump between platforms, which can really streamline communication and improve response times. Overall, it’s the combination of customization, security, and all-in-one functionality that makes it stand out. **What do you dislike about Rocket.Chat?** One drawback of Rocket.Chat is that the flexibility it offers can also make it more complex to set up and maintain—especially if you’re self-hosting. Teams without strong technical support may find the initial configuration and ongoing updates a bit demanding. Another issue is that the user interface can feel less polished compared to more mainstream tools. Navigation isn’t always as intuitive, and some features take extra steps to access, which can slow down day-to-day workflows. Performance can also be inconsistent at times, particularly with larger deployments or when there are many integrations running. Occasional lag or syncing delays can impact real-time communication. Lastly, while it supports many integrations, setting them up isn’t always straightforward, and documentation can sometimes lack clarity. This can make it harder to fully leverage the platform without trial and error. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat mainly solves the problem of scattered communication and lack of control over data—and that has a real impact on day-to-day efficiency. One big issue it addresses is having conversations spread across multiple platforms (calls, emails, texts, internal tools). By centralizing messaging, team discussions, and even customer interactions in one place, it reduces the time spent switching between systems and helps keep everything organized and searchable. For me, that means faster follow-ups, clearer documentation, and fewer missed details. ### 3. Highly Customizable and Integrable Business Chat **Rating:** 4.5/5.0 stars **Reviewed by:** Sam N. | Infrastructure Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** I appreciate Rocket.Chat for making collaboration with my team easy and its high level of customization for integrations. I like its ability to bridge with other chat systems like Slack and Microsoft Teams, which allows for continuity in communication. I also value the option for full customization and the ability to self-host, making it versatile for our needs. Overall, it seamlessly links with other chat services, so teams using different platforms don’t need to switch entirely to Rocket.Chat, which is a big plus. **What do you dislike about Rocket.Chat?** Need more technical knowledge for self-hosting with all these connectivity and integrations. The initial setup was a bit hard to understand, even with the documentation available. **What problems is Rocket.Chat solving and how is that benefiting you?** I find Rocket.Chat enables easy collaboration with my team. It's highly customizable for integrations and bridges seamlessly with other chat systems like Slack and Teams, providing continuity. Its self-hosting option enhances flexibility, though it requires more technical knowledge. ### 4. Good Team Chat Tool With Lots of Flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Harshul S. | Sr tech support, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about Rocket.Chat?** Iit gives a lot of freedom and control, it’s open‑source, you change many things to fit your own setup or security needs. This is easy to use, and chatting in groups or one‑to‑one feels smooth. It also connects well with other tools we use, so daily work is simpler. it’s reliable and secure, and it feels like you actually own platform instead of depending fully on some outside service. **What do you dislike about Rocket.Chat?** that some parts of the interface feel bit confusing first, for new users. A few settings are hidden too deep, so you need extra time to find the right options. Integrations work fine but some need manual tweaking for to run smoothly. **What problems is Rocket.Chat solving and how is that benefiting you?** helps us bring all team communication in one place instead of spreading messages across emails - calls, and all different apps. It makes easier to track conversations and share files without losing context and also gives better control over data and security, which is important when you don’t want sensitive chats stored to third party servers. ### 5. Rocket.Chat: Flexible, Self-Hosted Control That Powers Team Collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Ankit M. | Junior Nodejs Developer , Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Rocket.Chat?** What I like most about Rocket.Chat is how it gives full control over communication, especially with the option to self-host. It feels flexible and customizable compared to many other chat tools. Once set up , it works well for team collaboration without relying too much on third-party services. **What do you dislike about Rocket.Chat?** One thing I don't like about Rocket.Chat is that the setup and initial configuration can be a bit tricky, especially for new users. It also sometimes feels less polished compared to some mainstream chat apps. A few features could be more intuitive and easier to navigate. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat helps keep team communication organized in one place , without relying on multiple apps or external platforms. It's especially useful when you need more control over data and privacy. This makes collaboration smoother and gives a bit more confidence when handling internal discussions. ### 6. Self-Hosting Freedom, but Slow Perform **Rating:** 4.5/5.0 stars **Reviewed by:** Honey S. | Mechanical, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Rocket.Chat?** I really like that we can self-host Rocket.Chat, which gives us full control over our data and privacy the marketplace for integrations is also a big plus for our team's workflow **What do you dislike about Rocket.Chat?** Sometimes the mobile application feels a bit sluggish, and it takes longer to load large files or high-resolution images. Also, the notification system needs more customization options **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat has helped us centralize our team communication in a secure, self-hosted environment. It solved the issue of fragmented conversations across different platforms and improved our overall productivity by keeping all project-related discussions and files in one place ### 7. Security-Focused, But Setup and Cost Are Challenging **Rating:** 2.5/5.0 stars **Reviewed by:** Valentina T. | Chief of Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Rocket.Chat?** I appreciate Rocket.Chat's on-prem version because it solves security concerns for us. The security it offers is the main reason we chose it over other platforms. We handle very sensitive information, so it's crucial not to have employees sharing this information over online chat. **What do you dislike about Rocket.Chat?** Communication from Rocket.Chat to us is lacking. They suddenly increased their pricing tremendously, which is incredibly unfair. The initial setup was not easy at all; it was very hard and very expensive to set up. Since it's an on-premise solution, you have to set it up on the server in the office and configure all the permissions and parameters around it. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat solves our security needs with its on-prem version, which allows us to prevent sensitive information from being shared over online chat. ### 8. Cost-Effective Communication with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Bakhtiyor D. | Testing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Rocket.Chat?** I use Rocket.Chat for daily communication with the freelancer community at my company. It's cost-effective, easy to use across all platforms, and it provides a solution for communication with a large number of users. The messaging in general is really good, and Rocket.Chat has been improving compared to 2022 with a new UI, new features, and a more stable environment for work communication. These improvements help make communication smooth and efficient. The initial setup of Rocket.Chat was easy, and inviting users was straightforward. **What do you dislike about Rocket.Chat?** There's still a lot to improve. For example, the avatars' photo quality is cropped and blurred. I also find the text editor poor because we have to use Markdown, which is not efficient. **What problems is Rocket.Chat solving and how is that benefiting you?** I use Rocket.Chat for daily communication with a large freelancer community. It's cost-effective, easy to use across platforms, and the new UI and features make communication smooth and efficient. ### 9. Versatile Communication Tool with Data Control and Privacy **Rating:** 4.0/5.0 stars **Reviewed by:** Ricardo C. **Reviewed Date:** February 06, 2026 **What do you like best about Rocket.Chat?** I use Rocket.Chat for real-time private and public chats, and I appreciate how it allows me to share screens and files easily. It solves my problems with data control and privacy by giving me full data ownership along with encryption and strict access. I like that it has a single omnichannel inbox, so I don't have to juggle WhatsApp, email, live chat, and other tools separately. **What do you dislike about Rocket.Chat?** The initial setup for Rocket.Chat feels quite technical, which can be challenging, especially for teams without IT support. A simpler installation process with helpful wizards would make it easier. Also, the user interface, while functional, could use more polish. Smoother navigation and animations would enhance the overall user experience. **What problems is Rocket.Chat solving and how is that benefiting you?** I use Rocket.Chat for real-time private and public chat, screen sharing, and file sharing. It solves the lack of data control and privacy by giving me full data ownership, encryption, and strict access. The single omnichannel inbox simplifies handling WhatsApp, email, live chat, and other tools. ### 10. Easy to Use, Highly Customizable, and Great Dialogflow Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya S. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** It has been helpful for our clients. We’ve been using the Community edition, and we’re able to modify it to suit our use cases. It’s easy to use, and its integration with Google Dialogflow and an agentic architecture is a real boon. It’s also straightforward to deploy on our website, internal CRKs, WhatsApp, and other social media channels. **What do you dislike about Rocket.Chat?** It’s still using an older version of MeteorJS, and because of that we aren’t able to integrate front-end enhancements easily. **What problems is Rocket.Chat solving and how is that benefiting you?** It helps us deploy our bot on social media channels and also gives us the capability to add live agents when needed. ### 11. Rocket.Chat: Full Control With Flexible Self-Hosting and Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Rocket.Chat?** What I like most about Rocket.Chat is the level of control it gives you, especially with the option to self-host. It’s great knowing that you own your data and can customize the platform based on your needs. The channels, direct messages, and file sharing make team communication straightforward, and it works well for both small teams and more structured setups. I also like how flexible it is when it comes to integrations. **What do you dislike about Rocket.Chat?** The setup and configuration can be a bit complex, especially if you don’t have much technical experience. The interface also isn’t as polished as some other chat tools, so it can take a little time to get used to. In some cases, performance depends a lot on how it’s hosted, and you might need to spend time maintaining it. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat helps centralize team communication in one place instead of relying on multiple tools. It replaces scattered conversations across emails and messaging apps with organized channels and direct messages. It’s especially useful for teams that care about privacy and data control, since everything can be managed internally. This has made collaboration smoother and reduced the back-and-forth across different platforms. ### 12. Easy Collaboration with Open-Source Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Candice B. | cash poster 1, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** I use Rocket.Chat for project collaboration and sharing, especially alongside WhatsApp, and it makes sharing easier. I like that it's an open-source platform for sharing information. It's very easy to use and quite understandable, which makes the initial setup smooth. I appreciate being able to create and shorten things using Rocket.Chat, and overall, I like it a lot. **What do you dislike about Rocket.Chat?** I DONT DIISLIKE **What problems is Rocket.Chat solving and how is that benefiting you?** I use Rocket.Chat for project collaboration and sharing, as it makes sharing easier. I love its open-source nature and ease of use. It's very understandable, with no significant issues encountered. ### 13. Highly Customizable, Ideal for Secure Team Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj P. **Reviewed Date:** December 28, 2025 **What do you like best about Rocket.Chat?** I really like how Rocket.Chat balances flexibility, control, and everyday usability. It's great to have the option to fully manage, customize, and even self-host communications, especially when security, privacy, or compliance are important. I enjoy how it adapts to different team structures with channels, roles, and permissions, making collaboration organized rather than chaotic. I also appreciate that it serves as a central hub by integrating with other tools, so conversations stay connected to the actual work instead of being isolated. Plus, the basic messaging, file sharing, and threaded discussions are reliable and familiar, keeping teams productive without a steep learning curve. **What do you dislike about Rocket.Chat?** While Rocket.Chat is powerful, it can sometimes feel complex and heavy, especially during initial setup or when managing advanced configurations. The interface isn’t always as polished or intuitive as some mainstream chat tools, which can slow down adoption for new users. Performance can also vary depending on hosting and configuration, requiring ongoing maintenance. Simplifying setup, improving UI consistency, and offering clearer guidance for administrators would make the experience smoother without reducing its flexibility. **What problems is Rocket.Chat solving and how is that benefiting you?** I use Rocket.Chat to centralize team communications, manage real-time chats and file sharing, and integrate with other tools, all in a secure setup. It tackles the problem of using multiple messaging tools, providing control over communication and addressing security and compliance needs. ### 14. Convenient Team Collaboration **Rating:** 4.0/5.0 stars **Reviewed by:** Gauri M. | Site Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Rocket.Chat?** I find Rocket.Chat very convenient and easy to use. It really helps us collaborate within the team and discuss our ideas. I also like that Rocket.Chat is open source software, allowing us to see what new features are coming up and recommend what features to include, which is really nice. Setting it up was very easy with no issues whatsoever. **What do you dislike about Rocket.Chat?** It's slightly lagging in between, which interrupts the flow of ideas. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat streamlines team communication and discussions, making collaboration easy and convenient. ### 15. Robust Customization with Ownership, But Needs UI Refresh **Rating:** 4.0/5.0 stars **Reviewed by:** Misty T. | virtual Implementation Division Lead , Cybersecurity Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Rocket.Chat?** I like that the interface is clean and easy for people to adopt. The customization options actually matter because you can tailor channels, permissions, and integrations, which prevents you from being boxed into someone else's workflow. Having full control over data and hosting is a major win, making security and compliance easier to manage. The integrations with automation tools and external systems work smoothly, and the API gives you room to build whatever you need. I also appreciate having ownership over the communication platform instead of just renting it. The initial setup was easy. **What do you dislike about Rocket.Chat?** The UI is dated and needs a cleaner, more modern look. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat gives me full control over data and hosting, which makes security and compliance easier to manage. The smooth integrations with automation tools and external systems, along with a customizable interface, allow me to tailor workflows extensively instead of being limited by preset options. ### 16. Streamlined Team Communication with Customization and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Varun S. | Senior Manager – Global IT HRIS Tech **Reviewed Date:** January 28, 2026 **What do you like best about Rocket.Chat?** I like Rocket.Chat for its organized channels that keep conversations structured and easy to find. The customization options allow us to tailor it to our specific needs, and the ability to integrate with other tools helps reduce context switching by connecting with our other applications. The initial setup was really easy, and I appreciate the better data control, customization, and flexibility in deployment compared to what we used before. **What do you dislike about Rocket.Chat?** I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offering better onboarding guidance, and allowing for customizable layouts. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat centralizes communication, reducing email reliance, and enhances collaboration. Organized channels structure conversations, while customization tailors to needs. Integration with tools minimizes context switching. ### 17. Effortless Communication with Instant File Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** prakash p. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Rocket.Chat?** I use Rocket.Chat for company and personal communication, and I really like its fast process for communication. It solves problems like easily sending any type of files anytime, anywhere, and I enjoy everything in Rocket.Chat. The initial setup was very easy for me and it's good for me. **What do you dislike about Rocket.Chat?** Nothing is there to dislike about it in rocket chat **What problems is Rocket.Chat solving and how is that benefiting you?** I use Rocket.Chat for easy file sharing, anywhere, anytime, and appreciate its fast communication process. ### 18. Effortless Communication, Needs UI Polish **Rating:** 3.5/5.0 stars **Reviewed by:** Georgi D. | Managing Partner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about Rocket.Chat?** I appreciate Rocket.Chat for its flexibility and ability to support our workflow effectively. It allows us to create an almost unlimited number of channels and integrate various bots, which significantly enhances our communication capabilities. The platform provides real-time notifications from different business systems, which is crucial for staying updated. I love that Rocket.Chat is lightweight and fast, operating smoothly on all devices, whether we are in the office or on the move. This comprehensive functionality allows it to fully replace our previous need for Slack. Its seamless integration with our existing tools and systems, such as monitoring platforms and custom bots, centralizes notifications and streamlines communication across teams, making it an invaluable asset. One of the standout benefits is the option for self-hosting, which gives us full control over our data and infrastructure—an essential factor since we handle highly sensitive information. **What do you dislike about Rocket.Chat?** There are a few areas that could be improved for sure. Some integrations require additional setup or plugins, and occasional updates introduce small interface quirks that need adjustment. A more polished mobile UI and smoother notification handling would also make the experience even better. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat centralizes our internal communication, integrates automated alerts and bots, works on all devices, and replaces Slack, making communication seamless whether in the office or on the move. ### 19. Simplified Team Communication with Room for UI Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Digital commerce B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Rocket.Chat?** I like Rocket.Chat for its simplicity and real-time communication. It's very easy to understand and use, so we don't need to train employees on it. Everything's centralized, allowing my whole company to work and share thoughts together, which is great for team communication. **What do you dislike about Rocket.Chat?** Maybe the user interface because compared to other tools it's less impressive, other things are good. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat centralizes communication, keeping everyone synced effortlessly. Its simplicity means no training is needed, and real-time communication enhances team interactions. ### 20. Rocket.Chat: Flexible, Secure, and Highly Customizable Team Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Krishna J. | Quality Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Rocket.Chat?** What I like most about Rocket.Chat is its open-source flexibility, strong security, and ability to customize communication workflows. It also supports team collaboration with channels, integrations, and self-hosting options. **What do you dislike about Rocket.Chat?** One drawback of Rocket.Chat is that the setup and maintenance can be complex, especially for teams without technical expertise. Some advanced features also require additional configuration or paid plans. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat solves the problem of scattered team communication by providing a centralized platform for messaging, file sharing, and collaboration. This improves team coordination, keeps conversations organized, and increases productivity. ### 21. Well-Polished Decentralized Chat With Full Data Ownership **Rating:** 4.5/5.0 stars **Reviewed by:** Ross S. | Network Engineer II, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** It's a well-polished chat application that's completely decentralized. You own your own data, that's huge. **What do you dislike about Rocket.Chat?** They started requiring licensing for too much of the app. Basic features are now behind a licensed wall. **What problems is Rocket.Chat solving and how is that benefiting you?** It provides a means for users to own their data. The server can be run by a trusted party. ### 22. Highly Customizable, But Interface Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Yahia H. | Technical Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Rocket.Chat?** as you can brand it also you can modify permissions ,custom roles, add or build your own integrations, microservices, apps. **What do you dislike about Rocket.Chat?** if you compared it with slack or ms teams i think they need to enhance the user experience more as the interface is less refined **What problems is Rocket.Chat solving and how is that benefiting you?** most enterprise chat systems can't modify source code have limited control over integrations with rocket.chat you can build you own plugins , bots or apis as a technical consultant i uses oracle fusion + oic there is no real time alerting or collaboration by usin grocket.chat you create a channel you configure oic to call rocket incoing webhook ### 23. Smooth, Easy-to-Navigate Interface That Keeps Everything Straightforward **Rating:** 4.5/5.0 stars **Reviewed by:** Sayan S. | Senior Marketer-Partner Success, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Rocket.Chat?** Easy to navigate, with a very smooth interface that makes everything feel straightforward to use. **What do you dislike about Rocket.Chat?** Sometimes the chat display lags, which ends up being time-consuming. **What problems is Rocket.Chat solving and how is that benefiting you?** An easy way to evaluate chat counts and set up the BAU process. ### 24. Flexible, Easy-to-Use Tool with Full Control Over Your Data **Rating:** 5.0/5.0 stars **Reviewed by:** Ruchi S. | Technical Specialist Professional, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Rocket.Chat?** it’s flexible and gives full control over data while still being easy to use. **What do you dislike about Rocket.Chat?** setup and customization can be a bit complex compared to simpler chat tools. **What problems is Rocket.Chat solving and how is that benefiting you?** it helps solve scattered communication and data privacy concerns by bringing all team and customer conversations into one secure platform, which makes collaboration smoother and keeps everything organized for me. ### 25. Live Agent Makes Website Integration Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Swapnil M. | AI Solutions Lead Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Rocket.Chat?** The Live Agent feature and how easy it is to integrate it into my website. **What do you dislike about Rocket.Chat?** The learning curve and its development and its UI could be better **What problems is Rocket.Chat solving and how is that benefiting you?** The live agent feature is helping in supporting our customers in realtime. ### 26. simple and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Amr Y. | CSR, Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2026 **What do you like best about Rocket.Chat?** how easy and simple it is as anyone can use it weather a teanager or a sinior user will find a way to use it **What do you dislike about Rocket.Chat?** i can not do voice call or meetings on it and not sure if there is a mobile app for it **What problems is Rocket.Chat solving and how is that benefiting you?** how to comunicate with my team and my colleagues durring working hours ### 27. Affordable and Customizable Communication Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandro D. | Integration Support Engineer, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Rocket.Chat?** I like using Rocket.Chat for its control, customization, and user experience. Having control over data is really important to me because it addresses data sovereignty, letting me know exactly where conversations, files, and user data are stored, which is great for privacy, compliance, and security. Rocket.Chat also serves as a more affordable alternative to Slack, which helps with reducing costs. **What do you dislike about Rocket.Chat?** Self-hosting and maintenance can be a bit demanding, especially for smaller teams without dedicated DevOps teams or capacity. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat solves communication silos and offers a more affordable alternative to Slack. I like the control over data for privacy, compliance, and security. ### 28. Cost-Effective Communication with Rocket.Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Sanal A. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Rocket.Chat?** I find Rocket.Chat very helpful for internal chats, especially when it's difficult to discuss team problems via calls. I like that we can mention each tech and specifically address each issue in the chat, which makes it easier to report certain issues to specific people. The initial setup of Rocket.Chat was very helpful for our team. Overall, everything looks good, and I would highly recommend it. **What do you dislike about Rocket.Chat?** Nothing **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat helps us with internal communication by making it easy to share team issues without needing calls. We can mention specific issues to the right team members, streamlining how we report problems. ### 29. Fast and Simple with Exceptional Privacy **Rating:** 5.0/5.0 stars **Reviewed by:** Beezy D. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Rocket.Chat?** I love that Rocket.Chat is very fast with no delays. I also appreciate its easy-to-use interface and privacy features, which make me feel less stressed. The setup was simple and straightforward. I have zero complaints and hope it stays the same. **What do you dislike about Rocket.Chat?** Nothing **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat is very fast with no delays, easy-to-use, and ensures privacy, making me feel less stressed. ### 30. Great for Staying in Touch, but Feels Like a Slack Alternative **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Rocket.Chat?** It is a great way to keep in immediate touch with colleagues, making it simpler to communicate and share information. **What do you dislike about Rocket.Chat?** It is the poorer cousin of Slack. It can be a little clunky when searching. It is hosted by the institution so support seems to be less robust. **What problems is Rocket.Chat solving and how is that benefiting you?** It allows me to message in real time, reducing wait time for responses. I am able to store messages for future use, making it easier to find information when needed. ### 31. Versatile Omnichannel Inbox with Impressive Integration Options **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Rocket.Chat?** I like the omnichannel inbox which has lots of channels can be integrated. **What do you dislike about Rocket.Chat?** All advanced features need a better plan **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat is omnichannel which means we can solve everything in one single screen. It cuts down on constant switching between apps, makes collaboration smoother between my teams, and gives us peace of mind because we can fully control our data. Our daily life is much more easier. Integration with Zendesk needed more documentation (on API basis) ### 32. Easy to Use and Reliable, but Chat Customization Options Are Limited **Rating:** 3.5/5.0 stars **Reviewed by:** ahmed G. | Technical Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Rocket.Chat?** The fact that it was super easy to use, reliable and servers almost never went down. It is versatile with multiple features and we managed to integrate it very easily within various work tasks. **What do you dislike about Rocket.Chat?** The lack of options to customise the chat such as chat colors or the notification sound. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket chat provided secure and fast communication since we were working remote and in hybrid models. ### 33. Fast and Deliver deliberate conversation. Pacing interaction is very good. **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshi . | senior strategist and manager., Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Rocket.Chat?** Its unique features of AI and also the templates category. **What do you dislike about Rocket.Chat?** As of now Only sometimes Task Pop up which is remaining once you ignored it. **What problems is Rocket.Chat solving and how is that benefiting you?** Chat Solving related to concern of people indulging and involving with concern thoughts. ### 34. Secure, Self-Hosted Platform with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Hrichik M. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Rocket.Chat?** I like Rocket.Chat for its self-hostable aspect, which offers good security. The UI is pretty user-friendly, making it easier for communication. I find that it helps with easier compliance. Additionally, the self-hostable feature is pretty cool. **What do you dislike about Rocket.Chat?** I'd like feature parity with Slack and similar platforms. Canvases and lists would be nice additions. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat offers easy team communication with a good UI and self-hosting benefits for security and compliance. ### 35. User-Friendly Design and Strong Security **Rating:** 3.5/5.0 stars **Reviewed by:** naman g. | Programming Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Rocket.Chat?** I find Rocket.Chat user-friendly with its modern design, which makes it easy to chat with my freelance clients. I also appreciate the app's security features, which are crucial for keeping client data safe. **What do you dislike about Rocket.Chat?** I think it would be better if Rocket.Chat added emoji and GIF support. **What problems is Rocket.Chat solving and how is that benefiting you?** Rocket.Chat helps me chat easily with a user-friendly and modern design, and its security features ensure client data is safe. ### 36. Empowers Client Connections with Full Transparency and Data Control **Rating:** 5.0/5.0 stars **Reviewed by:** archana o. | Vice President - Head Customer service , Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Rocket.Chat?** It helps connect with client and has full transparency in discussing client concerns and we can have full control of the data **What do you dislike about Rocket.Chat?** Not as a plug and play option need technical team for the support and review.At times slow loading and takes time **What problems is Rocket.Chat solving and how is that benefiting you?** It is helping us avoid wait time of client on the call and able to resolve the query via chat ### 37. Best Communication tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kanga Y. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Rocket.Chat?** Open-source and self-hosted—full data control and easy customization. **What do you dislike about Rocket.Chat?** More admin overhead and a less polished UX (especially mobile) than hosted alternatives. **What problems is Rocket.Chat solving and how is that benefiting you?** Secure, self-hosted messaging that centralizes team comms, integrates with our systems (LDAP/SSO), reduces email noise, and keeps data in-house for compliance, saving time and cost. ### 38. experience with rocket.chat **Rating:** 3.5/5.0 stars **Reviewed by:** mar h. | coord recursos humanos, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rocket.Chat?** I like that I can connect with my work team immediately. Additionally, I have the ability to send videos and voice notes, as well as easily share documents. **What do you dislike about Rocket.Chat?** There were occasions when it was not possible to integrate with other company programs. **What problems is Rocket.Chat solving and how is that benefiting you?** We were allowed to share documents simultaneously, which improved the productivity of the collaborators. ### 39. Sharing Is extremely easy via Rocket chat **Rating:** 5.0/5.0 stars **Reviewed by:** Ronak D. | SENIOR SOFTWARE TEST ENGINEERING, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2024 **What do you like best about Rocket.Chat?** It is easy to implement, and it provides multiple chat channel's supports which can be used for small group of team or even for a large number of group members, user can easily share information using rocket chat , we are able to share information between groups or team. It can be used frequently multiple times a day for communication or sharing information between teams, its easy to integrate with any application, easily usable with clean user interface. **What do you dislike about Rocket.Chat?** You cannot attached documents to rocket chat, sometimes chat servers gets crashing which casue outage which cause no access of chat channels to user. **What problems is Rocket.Chat solving and how is that benefiting you?** We have a large number of team and its headache to share informations in real time to team, so rocket chat is one solution we get which hepls us and provide us solution, by using rocket chat we can now easily share information such as messages, instructions, guidance to the teams or sharing the images with instructions in nore details instantly and team can communicate and easily perform tasks. Rocket chat also helps us to improved our business, Calling to share information between team is headache we neede to hire one calling person now we dont needs to hire we just use rocket chat, ### 40. Effortless Server Connectivity and Simple Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Military | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about Rocket.Chat?** Simple and connectivity to various servers. **What do you dislike about Rocket.Chat?** Channels sometimes are not clear or able to be found. **What problems is Rocket.Chat solving and how is that benefiting you?** New channels ### 41. So far I have thoroughly enjoyed my experience with RocketChat, as a IT intern. **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel K. | Estagiário de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Rocket.Chat?** Ease of use definitely, it is very seamless and easy to message the rest of the people in my organization, kinda like a better version of WhatsApp but from a business standpoint, one of the stronger points is also how easy it is to implement, with usages like Docker for deployment. **What do you dislike about Rocket.Chat?** I think one of the only downsides I have with RocketChat is how sometimes I feel kinda "thrown out in the open" with the features, for a less experienced user of technology it might be hard to grasp some of them, and the UI could do with a more intuitive and streamlined design. **What problems is Rocket.Chat solving and how is that benefiting you?** RocketChat centralizes the communication that most of the time may be lost through other mediums, and gives us a easier time communicating with the rest of the crew in our space without having to resort to external means like maybe a WhatsApp or Microsoft Team, another key feature that RocketChat provides is the security, since we mostly work on classified projects, having the freedom of being able to speak without that confidential information getting out. ### 42. Best chatting module. **Rating:** 5.0/5.0 stars **Reviewed by:** Aniruddha S. | Software Test Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Rocket.Chat?** This is an chatting module which is configured on any application by which user can have a chat and communicate without seeing each other. Not only chatting but rocket chat also has the feature to pass photos and videos just like any chatting applications. **What do you dislike about Rocket.Chat?** It takes much time to load. In an application, if we tap on chat, its takes much time in loading. Sometimes due to loading, chat is not opened and error out. Maybe this is due to low network. This need to be improved. At least chat should be opened in low network and not error out. **What problems is Rocket.Chat solving and how is that benefiting you?** As earlier mentioned, rocket chat should be working in low network. Currently if a users internet is slow then he / she might be unable to use rocket chat in an application. ### 43. Great tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Quen (Queenette) A. | Senior Executive Recruiter, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Rocket.Chat?** It provides control and transparency, especially valuable for organizations that prioritize data sovereignty or specialized workflows. **What do you dislike about Rocket.Chat?** It limits accessibility for smaller organizations or individuals without a dedicated IT team. **What problems is Rocket.Chat solving and how is that benefiting you?** Many organizations struggle with using multiple disconnected tools for messaging, video conferencing, and file sharing. - Solution: Rocket.Chat consolidates real-time messaging, video/voice calls, and file sharing into a single platform. - Benefit: Streamlines workflows, improves team efficiency, and eliminates the need for multiple subscriptions. ### 44. Good and Bad of RocketChat **Rating:** 3.5/5.0 stars **Reviewed by:** Edwin R. | ADM, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Rocket.Chat?** There are a couple of things that I liked about rocket chat while we were using it: the security, the fact that you can limit the features each user can access due to the flexibility of the software. I like the sounds options and the layout of the screen (I only use the web version) I liked the capability to connect to salesforce and include articles. I used it every day to communicate with my team. The It department mentioned it was easy for them to implement Rocket Chat with Okta (internal software) and SalesForce. **What do you dislike about Rocket.Chat?** I felt that the emoji option was too rudimentary. I didn't like the fact that a new thread (someone responding to your message) would show in a new side window rather than on the same mesage screen (this is a personal like, I'm sure some people like that option) **What problems is Rocket.Chat solving and how is that benefiting you?** The main problem rocket chat help solving was productivity and communication issues we where having. Before rocket chat we used Teams, but a lot of the new hires and frontline employess would spend a lot of time talking and messaging each other. With Rocket Chat limiting the features each user could access, they would only have access to specific chats, this improved the conversations, the interactions and team morale overall. Also, management had the opportunity to address issues and offer better more direct instructions porpously targeted to specific audiences (group chats). ### 45. While doing Freelancing i have used Rocket. Chat. **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Bilal محمد بلال M. | Senior Warehouse Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Rocket.Chat?** A lot of People can connect and very convenient for communication and sharing information. **What do you dislike about Rocket.Chat?** none of dislike but can improve with friendly and ease of access feature. **What problems is Rocket.Chat solving and how is that benefiting you?** Its resolving quick uninterrupted calling and chat platform. ### 46. Please provide the text you would like translated from Portuguese to English. **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel C. | Arquiteto de software, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Rocket.Chat?** It is a wonderful customer service tool, with a broad context of service forms by text or voice, even video. Very good service. **What do you dislike about Rocket.Chat?** I would have liked to know about it earlier, I believe that the advertisements about the tool could be more present. **What problems is Rocket.Chat solving and how is that benefiting you?** For me, the issue of managing services is the best part with the integration of various channels. I can now handle multiple layers, with different channels, in both internal and external services, all very well managed. ### 47. The best app for use tô omnichannel **Rating:** 5.0/5.0 stars **Reviewed by:** Rubens S. | Arquiteto de software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Rocket.Chat?** Rocketchat is simply incredible, in addition to being an omnichannel, it becomes a great orchestrator of information and facilities, the possibility of modifying it by creating and using apps is absurdly incredible. **What do you dislike about Rocket.Chat?** Nothing is bad, but The documentation Its not perfect **What problems is Rocket.Chat solving and how is that benefiting you?** solves the customer service need for the agent to enter a bot conversation seamlessly ### 48. Making interdepartment communication easier **Rating:** 4.0/5.0 stars **Reviewed by:** brian m. | Interim Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Rocket.Chat?** It makes communication with different departments in the company much easier and quicker **What do you dislike about Rocket.Chat?** Their customer support is not always and takes a few hours to respond to your request or enquiry **What problems is Rocket.Chat solving and how is that benefiting you?** It is solving the problem of interdepartmental communication and makes it easier and cheaper to communicate with different departs and suppliers which helps to improve business efficiency ### 49. Comprehensive Review of RocketChat: A Versatile Team Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno S. | Analista de Redes, Computer Networking, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Rocket.Chat?** What I like most is the convenience and ease of using Rocket.Chat in daily life, without difficulty or server instability. **What do you dislike about Rocket.Chat?** Sometimes when I use Rocket.Chat on my phone, it has some issues loading conversations or displaying the response box. **What problems is Rocket.Chat solving and how is that benefiting you?** The ease of speaking with someone from another department has made communication in our company easier and more practical. ### 50. RocketChat expand the support channel to our customers (updated) **Rating:** 1.0/5.0 stars **Reviewed by:** Leonardo L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2023 **What do you like best about Rocket.Chat?** A Multichannel/OminChannel Support interface to receive customer contacts **What do you dislike about Rocket.Chat?** Technical support is very slow, especially in urgent situations.. I updated this my review on november/2023, because I have a big problem: messages by dialog360 (meta) to my rocketchat is duplicated/triplacated randomly.. This problem already has more 1 month and not fixed by RocketChat Staff. I open a ticket but staff is very bad. I use Enteprise solution and had a poor support, I already searching for another solution and will cancel with rocketChat soon. **What problems is Rocket.Chat solving and how is that benefiting you?** A better contact with our customers: via whatsapp, facebook, telegram and more (before my big problema and not have enterprise support) ## Rocket.Chat Discussions - [Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) - 2 comments, 1 upvote - [Can I use this for personal use, similar to Whatsapp or Telegram?](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) - 2 comments, 1 upvote - [When would there be a stable release of rocket chat which would all almost all the essential features working that I have discussed in most disliked features question above?](https://www.g2.com/discussions/when-would-there-be-a-stable-release-of-rocket-chat-which-would-all-almost-all-the-essential-features-working-that-i-have-discussed-in-most-disliked-features-question-above) - 1 comment, 1 upvote - [How do I get the Channels user is in? Secondly, When running multiple instances with traefik of any other way, Would I be able to get all the servers user is in?](https://www.g2.com/discussions/how-do-i-get-the-channels-user-is-in-secondly-when-running-multiple-instances-with-traefik-of-any-other-way-would-i-be-able-to-get-all-the-servers-user-is-in) - 1 comment, 1 upvote - [How do I actually contact rocket chat?](https://www.g2.com/discussions/40474-how-do-i-actually-contact-rocket-chat) - 1 comment, 1 upvote - [View Rocket.Chat pricing details and edition comparison](https://www.g2.com/products/rocket-chat/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A35%3A11+-0500&secure%5Bsession_id%5D=915ff3c1-c0b4-4816-822d-64134c555745&secure%5Btoken%5D=94acedc086de6b206d364d7e55b1648c59840c67b39500a27ed92226afa3469c&format=llm_user) ## Rocket.Chat Integrations - [ASP.NET](https://www.g2.com/products/asp-net/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [LibreNMS](https://www.g2.com/products/librenms/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Rocket.Chat Features **Business Instant Messaging** - File Sharing - Notifications - Search **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Business Instant Messaging ** - Audio Conferencing - Video Conferencing **Extensions** - Tenancy Flexibility - Native VoIP - CCaaS Option **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Support** - Documentation - Community Support - Professional Support ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Software Type** - Mobile - Browser Application - Desktop Application **Generative AI - Business Instant Messaging** - Text Summarization **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Features** - Voicemail to Email - Voicemail to SMS - File Sharing - Voice Conferencing - Video Conferencing - Conference Transcripts ## Top Rocket.Chat Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (16,993 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,637 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,213 reviews)