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2. ...
3. [Internal Communications Software](https://www.g2.com/categories/internal-communications)
4. [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)
5. [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews)
6. [Rocket.Chat Claims vs Evidence](https://www.g2.com/products/rocket-chat/claims-vs-evidence)

# Rocket.Chat Claims vs Evidence

## Claim: “Unlike guest user access or shared workspaces, Rocket.Chat federation allows your teams to collaborate with external partners and vendors in shared channels while each organization retains full control over their own infrastructure, data, and identity.”

##### Supported by reviews.

Relevant reviewers describe using Rocket.Chat for client communication and bridging with external chat systems, while others emphasize self-hosting and ownership of their infrastructure and data. These reviews support the claim's collaboration and control themes, though they do not independently establish the specific federation mechanism or identity-control distinction.

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“I use Rocket.Chat every day as it acts as our main hub for both internal and client communications.”

[Read Full Review](https://www.g2.com/survey_responses/12809164)
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“I like its ability to bridge with other chat systems like Slack and Microsoft Teams, which allows for continuity in communication.”

[Read Full Review](https://www.g2.com/survey_responses/12701026)
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“It's open source, work flawlessly, you can host on your own infrastructure.”

[Read Full Review](https://www.g2.com/survey_responses/7074227)
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“You own your own data, that's huge.”

[Read Full Review](https://www.g2.com/survey_responses/12705118)

Last updated Sep 30, 2026

Source: [https://www.rocket.chat/pricing](https://www.rocket.chat/pricing)

## Claim: “Deploy entirely within your own infrastructure — no shared resources, no external dependencies, full control over where your data lives.”

##### Supported by reviews.

Relevant reviewers consistently report that Rocket.Chat can be self-hosted on their own infrastructure and provides control over data and privacy. The reviews support the core self-hosting and data-location aspects of the claim, although they do not independently verify every aspect of having no external dependencies.

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“I really like that we can self-host Rocket.Chat, which gives us full control over our data and privacy”

[Read Full Review](https://www.g2.com/survey_responses/12576094)
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“It's open source, work flawlessly, you can host on your own infrastructure. reliable and works at it's best”

[Read Full Review](https://www.g2.com/survey_responses/7074227)
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“Open-source and self-hosted—full data control and easy customization.”

[Read Full Review](https://www.g2.com/survey_responses/11748423)

Last updated Sep 30, 2026

Source: [https://www.rocket.chat/pricing](https://www.rocket.chat/pricing)