Link copied to clipboard

# Element vs Rocket.Chat Comparison - What are their main differences?

Share
[
Export
](/compare/element-io/rocket-chat/export.csv)

ElementRocket.Chat[+ Add Product](#)

Reviews

**Element** [

4.2/5(43)

](https://www.g2.com/products/element-io/reviews#reviews)

**Rocket.Chat** [

4.2/5(373)

](https://www.g2.com/products/rocket-chat/reviews#reviews)

Pricing

**Element**
Free Trial

**$5.00** 1 month per user · Element Business

**Rocket.Chat**
 **Free** Per Year · Starter

**Pricing Insights**
from reviews

Time to Implement

**Element**
Not enough reviews yet

**Rocket.Chat**
2 months

Based on 26 responses

Return on Investment

**Element**
Not enough reviews yet

**Rocket.Chat**
18 months

Based on 19 responses

Perceived Cost

**Element**
$$$$$

**Rocket.Chat**
$$$$$

Average Discount

**Element**
Not enough reviews yet

**Rocket.Chat**
9%

Pros & Cons

**Element**
[
Security (4)
](https://www.g2.com/products/element-io/reviews?filters%5Bsentiment_snippet%5D=2314942&qs=pros-and-cons#reviews)[
Ease of Use (3)
](https://www.g2.com/products/element-io/reviews?filters%5Bsentiment_snippet%5D=2314879&qs=pros-and-cons#reviews)[
Not Intuitive (3)
](https://www.g2.com/products/element-io/reviews?filters%5Bsentiment_snippet%5D=1970141&qs=pros-and-cons#reviews)[
Complexity (2)
](https://www.g2.com/products/element-io/reviews?filters%5Bsentiment_snippet%5D=2314972&qs=pros-and-cons#reviews)

**Rocket.Chat**
[
Ease of Use (14)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1872396&qs=pros-and-cons#reviews)[
Features (11)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1869988&qs=pros-and-cons#reviews)[
Not User-Friendly (7)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1868148&qs=pros-and-cons#reviews)[
User Interface (7)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871069&qs=pros-and-cons#reviews)

Integrations

**Element**
Not enough data

**Rocket.Chat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3e93db37ce0af71d86cf0b4b0e8b89ab/asp-net.png "Product Avatar Image")

ASP.NET

](https://www.g2.com/products/asp-net/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cecc020d942c031e70c10e105559fcd/librenms.png "Product Avatar Image")

LibreNMS

](https://www.g2.com/products/librenms/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_380b9745fc0c39ef43a47651f9bbda1c/whatsapp-api.jpg "Product Avatar Image")

WhatsApp API

](https://www.g2.com/products/whatsapp-api/reviews)[
View all
](https://www.g2.com/products/rocket-chat/integrations)

Screenshots

**Element**
 ![Element screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/177681/Sourceforge.png)

**Rocket.Chat**
 ![Rocket.Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104085/Rocket.Chat-UI-image-_1_.png)

Ratings

Meets Requirements

**Element**

8.7

8.731

**Rocket.Chat**

8.6

8.6282

Ease of Use

**Element**

8.5

8.531

**Rocket.Chat**

8.7

8.7289

Ease of Setup

**Element**

8.7

8.713

**Rocket.Chat**

8.2

8.2130

Ease of Admin

**Element**

8.0

8.010

**Rocket.Chat**

8.3

8.3123

Quality of Support

**Element**

7.9

7.927

**Rocket.Chat**

8.0

8.0237

Has the product been a good partner in doing business?

**Element**

8.6

8.611

**Rocket.Chat**

8.2

8.2110

Product Direction (% positive)

**Element**

7.7

7.731

**Rocket.Chat**

8.4

8.4278

Features

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.4

29

8.3

219

Business Instant Messaging

File Sharing

8.3

23

8.6(won by 0.3)

165

Notifications

8.7(won by 0.6)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.1

175

Search

8.3(won by 0.3)

24

8.0

167

Screen Sharing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Instant Messaging 

Audio Conferencing

7.9(won by 0.2)

20

7.7

108

Video Conferencing

7.5

18

7.6(won by 0.1)

103

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

8.3(won by 0.5)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

151

Web Application

9.2(won by 0.2)

22

9.0

170

Third-Party Integrations

8.6(won by 0.1)

22

8.5

125

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

Not enough data

9.0(won by default)

5

AI - Business Instant Messaging

AI Powered Search

Not enough data

9.0(won by default)

5

Smart Notifications

Not enough data

9.3(won by default)

5

AI Powered Language Translation

Not enough data

7.7(won by default)

5

Content Generation

Not enough data

7.0(won by default)

5

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Communication Platform as a Service (CPaaS)[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

8.8

73

Additional Functionality

Automated Responses

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Audio/Video Conferencing

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Chat Transcript

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Functionality

Ease Of Integration

Not enough data

8.9(won by default)

59

API Call Speed

Not enough data

8.7(won by default)

53

Unified Communications

Not enough data

9.2(won by default)

63

Alerts/Notifications

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Support

Documentation

Not enough data

8.7(won by default)

57

Community Support

Not enough data

8.8(won by default)

60

Professional Support

Not enough data

8.7(won by default)

53

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

Not enough data

9.0

10

Platform

User Authorization - HIPAA Compliant Messaging

Not enough data

9.4(won by default)

9

Compliant Texting - HIPAA Compliant Messaging

Not enough data

9.8(won by default)

9

Compliant Emailing - HIPAA Compliant Messaging

Not enough data

7.4(won by default)

7

Clinical Communication - HIPAA Compliance

Not enough data

8.3(won by default)

8

HIPAA Compliance - HIPAA Compliant Messaging

Not enough data

9.6(won by default)

8

Operating Systems - HIPAA Compliant Messaging

Not enough data

10.0(won by default)

8

Message Lifespan - HIPAA Compliant Messaging

Not enough data

7.9(won by default)

8

Workflow Enhancement - HIPAA Compliant Messaging

Not enough data

9.4(won by default)

8

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

Not enough data

8.8

39

Collaboration Tools

Screen Sharing

Not enough data

8.5(won by default)

25

|

Verified

Presentations

Not enough data

8.5(won by default)

17

Whiteboarding

Not enough data

8.7(won by default)

13

Real-Time Chat

Not enough data

9.2(won by default)

18

|

Verified

Hand Raising

Not enough data

9.1(won by default)

13

|

Verified

File Sharing

Not enough data

Not enough data

Private Chat

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Meeting Coordination

Scheduling

Not enough data

9.2(won by default)

19

Video Call Recording

Not enough data

8.7(won by default)

17

|

Verified

Participant Permissions

Not enough data

8.8(won by default)

22

|

Verified

One-Click Join

Not enough data

9.2(won by default)

16

Video Streaming

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Software Type

Mobile

Not enough data

8.2(won by default)

23

|

Verified

Browser Application

Not enough data

9.4(won by default)

17

|

Verified

Desktop Application

Not enough data

9.0(won by default)

21

|

Verified

Agentic AI - Video Conferencing

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Video Support

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

User Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto Framing

Not enough data

Not enough data

On-Demand Webcasting

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Two Way Audio & Video

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

HD Audio/Video

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Host Controls

Not enough data

Not enough data

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

Not enough data

8.6

146

Generative AI

AI Text Generation

Not enough data

9.4(won by default)

8

AI Text Summarization

Not enough data

9.2(won by default)

8

AI Text-to-Speech

Not enough data

9.4(won by default)

8

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

Not enough data

8.7(won by default)

107

|

Verified

Notifications

Not enough data

8.3(won by default)

121

|

Verified

Targeted Emails

Not enough data

8.1(won by default)

78

|

Verified

In-App Messaging

Not enough data

8.5(won by default)

108

|

Verified

Co-Browsing

Not enough data

8.7(won by default)

48

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

Not enough data

8.0(won by default)

109

|

Verified

Conversation Archiving

Not enough data

8.7(won by default)

93

|

Verified

Lead Development

Not enough data

8.1(won by default)

80

|

Verified

Knowledge Base

Not enough data

8.4(won by default)

78

|

Verified

Team Inbox 

Not enough data

8.7(won by default)

101

|

Verified

Customer Profiles

Not enough data

8.7(won by default)

82

|

Verified

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Frontline Worker Communication Platforms[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Administrative Tasks - Frontline Worker Communication Platforms

Training & Learning Modules

Not enough data

Not enough data

Health & Safety Policies

Not enough data

Not enough data

Onboarding & Offboarding

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Employee Services

Not enough data

Not enough data

Knowledge Management

Not enough data

Not enough data

Communication Features - Frontline Worker Communication Platforms

Group Messaging

Not enough data

Not enough data

Private Messaging

Not enough data

Not enough data

Announcements

Not enough data

Not enough data

Emergency Notifications

Not enough data

Not enough data

Operations - Frontline Worker Communication Platforms

Shift Scheduling

Not enough data

Not enough data

Insights & Analytics

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

SOPs & Documentation

Not enough data

Not enough data

Agentic AI - Frontline Worker Communication Platforms

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Search/Filter

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

API

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - UCaaS Platforms

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Extensions

Tenancy Flexibility

Not enough data

Not enough data

Native VoIP

Not enough data

Not enough data

CCaaS Option

Not enough data

Not enough data

Features

Voicemail to Email

Not enough data

Not enough data

Voicemail to SMS

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Voice Conferencing

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conference Transcripts

Not enough data

Not enough data

Electronic Faxes

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Virtual Voicemail

Not enough data

Not enough data

Additional Functionality

Trend Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Virtual Backgrounds

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Group Messaging

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Element](https://images.g2crowd.com/uploads/product/hd_favicon/bed9c5f9bed9bd847ebbdfdd7cfab305/element-io.svg "Element")](https://www.g2.com/products/element-io/reviews)

Element

Small-Business(50 or fewer emp.)

59.5%

Mid-Market(51-1000 emp.)

27.0%

Enterprise(\> 1000 emp.)

13.5%

[![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](https://www.g2.com/products/rocket-chat/reviews)

Rocket.Chat

Small-Business(50 or fewer emp.)

35.4%

Mid-Market(51-1000 emp.)

50.6%

Enterprise(\> 1000 emp.)

14.0%

Small-Business

(50 or fewer emp.)

59.5%

35.4%

Mid-Market

(51-1000 emp.)

27.0%

50.6%

Enterprise

(\> 1000 emp.)

13.5%

14.0%

Reviewers' Industry

[![Element](https://images.g2crowd.com/uploads/product/hd_favicon/bed9c5f9bed9bd847ebbdfdd7cfab305/element-io.svg "Element")](https://www.g2.com/products/element-io/reviews)
Element

Information Technology and Services

14.3%

Computer Software

11.4%

Marketing and Advertising

8.6%

Writing and Editing

5.7%

Staffing and Recruiting

5.7%

Other

54.3%

[![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](https://www.g2.com/products/rocket-chat/reviews)
Rocket.Chat

Information Technology and Services

22.8%

Computer Software

14.6%

Hospital & Health Care

4.3%

Marketing and Advertising

3.6%

Education Management

3.6%

Other

51.1%

FAQs

## Element vs Rocket.Chat FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Rocket.Chat vs Element?

Rocket.Chat and Element differ most clearly in their market segment focus and reviewer-cited strengths, with Rocket.Chat favored for ease of use and Element for security and decentralization.

| [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) | [Element](https://www.g2.com/products/element-io/reviews) |
| --- | --- |
| 4.2/5 (374 reviews) | 4.2/5 (43 reviews) |
| Mid-Market | Small-Business |
| 8.2 | 8.7 |
| 8.0 | 7.9 |
| Ease of Use (14 all-time mentions) | Security (4 all-time mentions) |

### How do the pricing models of Rocket.Chat and Element compare?

Rocket.Chat and Element are rated at parity for value, with both receiving positive reviewer sentiment on pricing and cost-effectiveness.

- **Rocket.Chat:** Reviewers highlight Rocket.Chat as cost-effective and well-priced for organizations of various sizes, with several noting its affordability compared to competitors.
- **Element:** Reviewers describe Element's pricing as very fair and accurate for the quality of service, emphasizing its lower cost and strong value for secure communication.
- **Switching reasons:** Recent reviewers mention switching from Slack to both Rocket.Chat and Element for improved security, privacy, and cost savings.

### What are the best alternatives to Rocket.Chat and Element?

The top 3 alternatives to Rocket.Chat and Element are Slack, Microsoft Teams, and Webex Suite.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) | 4.2/5 (374 reviews) | Mid-Market | Reviewers highlight affordability and cost-effectiveness | Ease of Use (14 all-time mentions) |
| [Element](https://www.g2.com/products/element-io/reviews) | 4.2/5 (43 reviews) | Small-Business | Reviewers describe pricing as fair and accurate | Security (4 all-time mentions) |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,274 reviews) | Mid-Market | — | Widely praised for integrations and user experience |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,263 reviews) | Enterprise | — | Strong collaboration features and Office 365 integration |
| [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,926 reviews) | Enterprise | — | Robust video conferencing and enterprise security |

### Which Business Instant Messaging features should I prioritize when comparing Rocket.Chat and Element?

Buyers comparing Rocket.Chat and Element should prioritize security, ease of use, customization, integrations, and mobile experience.

- **Security:** Rocket.Chat (9 all-time mentions), Element (4 all-time mentions); both products are frequently cited for strong security, with Element also noted for decentralization and end-to-end encryption.
- **Ease of Use:** Rocket.Chat (14 all-time mentions), Element (3 all-time mentions); Rocket.Chat is more frequently praised for ease of use.
- **Customization:** Rocket.Chat (7 all-time mentions), Element (2 all-time mentions); both offer customization, but Rocket.Chat receives more frequent praise for flexibility and control.
- **Integrations:** Rocket.Chat (5 all-time mentions), Element (1 all-time mention); Rocket.Chat is more often cited for integration capabilities, including bridges to other chat systems.
- **Mobile Experience:** Both products receive mixed feedback on mobile performance, making it a key area to evaluate in trials.

### What are the pros and cons of Rocket.Chat vs Element?

Rocket.Chat's headline strength is ease of use and customization, while Element's is security and decentralization.

- **Rocket.Chat strengths:** Ease of use (14 all-time mentions), strong customization and flexibility (7 all-time mentions), robust security (9 all-time mentions), and effective team collaboration (6 all-time mentions).
- **Rocket.Chat trade-offs:** User interface and learning curve (7 all-time mentions each), initial setup complexity for self-hosting, and occasional mobile app lag.
- **Element strengths:** Security and privacy (4 all-time mentions), decentralized architecture, end-to-end encryption, and fair pricing.
- **Element trade-offs:** Not intuitive (3 all-time mentions), complexity and learning difficulty (2 all-time mentions each), and onboarding challenges for non-technical users.

### Is Rocket.Chat or Element better for small businesses?

Element is better suited for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **Rocket.Chat:** Largest segment is Mid-Market; reviewers note its flexibility and control, but some mention setup complexity for smaller teams.
- **Element:** Largest segment is Small-Business; reviewers highlight its secure, affordable communication and ease of setup for small organizations.

### Which Business Instant Messaging platform has better integrations?

Rocket.Chat is favored for integrations, with more frequent reviewer mentions and broader integration capabilities.

- **Rocket.Chat:** Reviewers cite integrations with Slack, Microsoft Teams, and Salesforce, with 5 all-time mentions for integrations and bridges to other chat systems.
- **Element:** Reviewers mention integration with Slack and Discord, with 1 all-time mention for integrations and bridging capabilities.

### How do Rocket.Chat and Element compare on customer support?

Rocket.Chat and Element are rated at parity for Quality of Support, with scores of 8.0 and 7.9 respectively, below the materiality threshold for a clear winner.

- **Rocket.Chat:** Reviewers describe support as generally responsive and helpful, though a few note delays or challenges with enterprise support and documentation.
- **Element:** Reviewers report mixed experiences, with some praising support quality and others citing slow or unresponsive paid support.

### Which is easier to implement, Rocket.Chat or Element?

Element scores higher on Ease of Setup (8.7 vs 8.2), indicating a smoother implementation experience for most reviewers.

- **Rocket.Chat:** Reviewers describe setup as straightforward for cloud deployments but note complexity and technical requirements for self-hosting and advanced configurations.
- **Element:** Reviewers highlight easy setup, especially for hosted options, but mention a learning curve and technical overhead for self-hosting and onboarding non-technical users.

### Which product has better Mobile?

Rocket.Chat and Element both receive mixed feedback on Mobile, with neither product establishing a clear lead in reviewer sentiment or scores.

- **Rocket.Chat:** Reviewers mention occasional lag and slow loading in the mobile app, with requests for a more polished mobile UI; mobile experience is a recurring theme in recent feedback.
- **Element:** Reviewers note that the mobile app is functional but sometimes slow or clunky, with some citing issues on Android and with notifications.

Alternatives

**Element Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

[
Mattermost
](/products/mattermost/reviews)

 ![Zulip](https://images.g2crowd.com/uploads/product/hd_favicon/140e619c1a2ef6a693eba5b8257ca5d3/zulip.svg "Zulip")

[
Zulip
](/products/zulip/reviews)

**Rocket.Chat Alternatives**

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)