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Compare Rocket.Chat and Slack 
Featured Products
At a Glance
Market Segments
Mid-Market (50.3% of reviews)
Small-Business (41.1% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(351)4.2 out of 5
Market Segments
Mid-Market (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSlack
Star Rating
(37,717)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Rocket.Chat. Users appreciate its seamless workflow and effective communication channels, which enhance collaboration across teams.
- Users say that Slack's ease of use is a standout feature, with many highlighting the intuitive interface and quick setup process. One user noted, "The initial setup was super easy," making it a preferred choice for teams looking to get started without a steep learning curve.
- According to verified reviews, Rocket.Chat shines in its flexibility and control, particularly for organizations that prioritize security and customization. Users value the ability to self-host and manage their communications, which is crucial for compliance-focused environments.
- Reviewers mention that while Rocket.Chat is effective for internal chats, it may not match the overall satisfaction levels of Slack. Users have pointed out that while it offers good functionality, it lacks some of the integrations and user-friendly features that make Slack a favorite among teams.
- G2 reviewers highlight that Slack's extensive integration capabilities are a major advantage, allowing teams to connect various tools and streamline their workflows. Users have expressed appreciation for how these integrations optimize time spent on meetings and emails.
- Users note that while Rocket.Chat is beneficial for specific internal communication needs, it may not provide the same level of support and resources as Slack. Reviewers have indicated that Slack's customer support and community resources contribute to a more robust user experience.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Rocket.Chat
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
277
9.2
30,903
Ease of Use
8.7
284
9.1
31,758
Ease of Setup
8.2
126
9.1
8,159
Ease of Admin
8.3
119
8.9
4,981
Quality of Support
8.0
232
8.8
21,467
Has the product been a good partner in doing business?
8.2
107
9.0
4,460
Product Direction (% positive)
8.4
274
8.7
30,216
Features by Category
Business Instant Messaging
8.6
163
9.1
13848
8.1
174
9.0
14384
8.0
164
8.6
13710
Business Instant Messaging
7.7
107
8.5
10172
7.6
101
8.1
9508
Business Instant Messaging
7.8
150
9.1
13603
8.9
169
9.2
13242
8.6
121
9.0
11732
Generative AI - Business Instant Messaging
Not enough data
7.5
1478
AI - Business Instant Messaging
Not enough data
7.5
1464
Not enough data
7.9
1470
Not enough data
7.4
1448
Not enough data
7.4
1449
Agentic AI - Business Instant Messaging
Not enough data
7.6
871
Not enough data
7.6
863
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Setup
Not enough data
9.0
667
Not enough data
8.9
658
Not enough data
8.6
645
Not enough data
8.9
666
Management
Not enough data
9.0
651
Not enough data
8.6
637
Not enough data
8.9
648
Generative AI
Not enough data
7.7
555
Agentic AI - Workflow Management
Not enough data
7.6
273
Not enough data
7.9
269
Not enough data
8.0
276
Not enough data
7.8
274
Not enough data
7.9
273
Not enough data
7.8
273
Not enough data
8.0
273
Account Options
Not enough data
9.1
268
Not enough data
8.3
267
Not enough data
8.6
259
Not enough data
8.6
263
Not enough data
8.9
268
Not enough data
8.8
264
Q&A Tools
Not enough data
9.0
267
Not enough data
9.0
265
Not enough data
9.1
269
Not enough data
8.6
259
Not enough data
9.0
264
Not enough data
8.8
260
Not enough data
8.5
256
Not enough data
8.8
257
Not enough data
8.4
255
Knowledge Pages
Not enough data
8.4
325
Not enough data
8.2
328
Not enough data
8.0
317
Not enough data
8.0
314
Not enough data
7.9
311
Not enough data
8.3
312
Knowledge Dissemination
Not enough data
8.1
306
Not enough data
8.7
311
Not enough data
8.9
313
Not enough data
8.9
313
Not enough data
8.3
311
Not enough data
8.2
303
Not enough data
8.6
315
Not enough data
8.6
304
Not enough data
8.5
301
Agentic AI - Knowledge Base
Not enough data
7.8
185
Not enough data
7.8
185
Not enough data
7.7
183
Login Options
Not enough data
9.0
740
Not enough data
8.5
722
Productivity
Not enough data
8.0
704
Not enough data
8.2
709
Not enough data
8.6
714
Not enough data
7.8
691
Not enough data
7.9
688
Customization
Not enough data
8.5
705
Not enough data
9.0
719
Not enough data
8.6
696
Agentic AI - Unified Workspaces
Not enough data
7.4
388
Not enough data
7.5
386
Compatibility
Not enough data
8.9
81
Not enough data
8.9
84
Not enough data
8.8
79
Agentic AI - Enterprise Search Software
Not enough data
8.2
50
Not enough data
8.1
47
Not enough data
8.7
48
Not enough data
8.3
48
Not enough data
8.3
48
Not enough data
8.4
46
Search Queries
Not enough data
8.6
80
Not enough data
9.0
79
Not enough data
8.6
79
Not enough data
8.9
80
Not enough data
8.8
77
AI powered search - Enterprise Search Software
Not enough data
8.5
14
Not enough data
8.6
14
Not enough data
8.3
14
Functionality
Not enough data
8.8
79
Not enough data
8.8
78
Not enough data
9.0
81
Compatibility - Enterprise Search Software
Not enough data
8.9
16
Not enough data
8.7
14
Not enough data
8.9
15
Functionality - Enterprise Search Software
Not enough data
8.8
15
Not enough data
9.0
14
Not enough data
9.0
15
Search Queries - Enterprise Search Software
Not enough data
8.8
14
Not enough data
8.6
14
Not enough data
8.3
15
Not enough data
8.9
15
Automation
Not enough data
8.8
1168
Not enough data
8.8
1142
Not enough data
8.5
1121
Administration
Not enough data
8.8
1139
Not enough data
8.6
1106
Not enough data
9.4
1161
Project management
Not enough data
8.7
1126
Not enough data
8.5
1096
Not enough data
8.5
1112
Not enough data
8.5
1102
Not enough data
8.5
1097
Not enough data
8.3
1072
Not enough data
8.2
1091
Workload
Not enough data
8.4
1061
Not enough data
8.8
1097
Not enough data
8.6
1063
Not enough data
8.4
1054
Communication & Collaboration
Not enough data
9.3
1197
Not enough data
9.0
1114
Not enough data
9.3
1171
Cost Management
Not enough data
8.0
1044
Not enough data
8.1
1044
Not enough data
8.1
1040
Integration
Not enough data
8.6
1059
Not enough data
8.4
1044
Not enough data
8.4
1033
Generative AI
Not enough data
7.5
992
Not enough data
7.6
989
Agentic AI - Work Management
Not enough data
7.6
495
Not enough data
7.7
491
Not enough data
8.0
492
Not enough data
7.7
491
Communication
Not enough data
9.4
1112
Not enough data
9.3
1096
Not enough data
8.8
1025
Not enough data
8.9
1017
Not enough data
9.1
1018
Content & Documents
Not enough data
9.1
1054
Not enough data
8.9
1019
Not enough data
8.7
1032
Not enough data
8.1
981
Controls
Not enough data
8.3
971
Not enough data
8.1
967
Not enough data
8.6
974
Not enough data
8.4
973
Not enough data
8.2
955
Project Management
Not enough data
8.4
970
Not enough data
8.3
956
Not enough data
8.5
964
Not enough data
8.6
960
Remote Collaboration
Not enough data
9.0
977
Not enough data
8.7
952
Not enough data
8.9
968
Not enough data
7.8
944
Generative AI
Not enough data
7.2
906
Not enough data
7.3
902
Agentic AI - Project Collaboration
Not enough data
7.4
419
Not enough data
7.6
421
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.3
266
Not enough data
7.5
266
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
10
Not enough data
8.8
10
Automatic Transcription - AI Note-taking Software
Not enough data
9.1
11
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.0
10
Language & Accent Support - AI Note-taking Software
Not enough data
8.9
11
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.6
11
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.6
12
Searchable Note Archives - AI Note-taking Software
Not enough data
8.3
10
Speaker Identification - AI Note-taking Software
Not enough data
8.8
11
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Slack are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
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