2026 Best Software Awards are here!See the list
Compare Rocket.Chat and Slack 
Featured Products
At a Glance
Market Segments
Mid-Market (50.5% of reviews)
Small-Business (41.2% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(356)4.2 out of 5
Market Segments
Mid-Market (50.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSlack
Star Rating
(38,165)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in facilitating organized team communication, with features like channels that keep conversations structured and easy to follow. Users appreciate the seamless real-time collaboration, which is enhanced by integrations with tools like Procore for project management.
- Users say Rocket.Chat offers a fast and responsive experience, with an easy-to-use interface that prioritizes privacy. Reviewers highlight the straightforward setup process and the ability to share screens and files effortlessly, making it a solid choice for those who value data control and ownership.
- Reviewers mention that Slack's overall user satisfaction is significantly higher, reflected in its G2 Score. Many users find it to be a central hub for team communication, where sharing work and collaborating feels intuitive and efficient.
- According to verified reviews, Rocket.Chat shines in its open-source nature, giving users the freedom to customize their setup according to specific security needs. This flexibility is a major draw for teams looking for tailored solutions, although it may require more technical know-how.
- G2 reviewers highlight that Slack's quality of support is notably better, with users reporting prompt assistance and effective problem resolution. This support is crucial for teams that rely on consistent communication tools for their daily operations.
- Users express that while Rocket.Chat provides a solid platform for real-time chats, it faces challenges in comparison to Slack regarding integrations and advanced features. Some users feel that Slack's extensive integration capabilities enhance their workflow significantly, making it a more versatile option for diverse teams.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Rocket.Chat
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
277
9.2
31,140
Ease of Use
8.7
284
9.2
32,070
Ease of Setup
8.2
126
9.2
8,448
Ease of Admin
8.3
119
8.9
5,050
Quality of Support
8.0
232
8.8
21,666
Has the product been a good partner in doing business?
8.2
107
9.0
4,529
Product Direction (% positive)
8.4
274
8.7
30,443
Features by Category
Business Instant Messaging
8.6
163
9.1
13917
8.1
174
9.0
14464
8.0
164
8.6
13763
Business Instant Messaging
7.7
107
8.5
10216
7.6
101
8.1
9546
Business Instant Messaging
7.8
150
9.1
13647
8.9
169
9.2
13272
8.6
121
9.0
11804
Generative AI - Business Instant Messaging
Not enough data
7.5
1498
AI - Business Instant Messaging
Not enough data
7.5
1484
Not enough data
7.9
1487
Not enough data
7.4
1465
Not enough data
7.4
1468
Agentic AI - Business Instant Messaging
Not enough data
7.7
895
Not enough data
7.7
883
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Setup
Not enough data
9.1
686
Not enough data
8.9
675
Not enough data
8.7
659
Not enough data
8.9
693
Management
Not enough data
9.0
668
Not enough data
8.7
651
Not enough data
8.9
666
Generative AI
Not enough data
7.8
570
Agentic AI - Workflow Management
Not enough data
7.8
288
Not enough data
8.0
284
Not enough data
8.1
293
Not enough data
8.0
290
Not enough data
8.0
289
Not enough data
7.9
289
Not enough data
8.1
291
Account Options
Not enough data
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Q&A Tools
Not enough data
9.1
287
Not enough data
9.1
283
Not enough data
9.1
289
Not enough data
8.7
276
Not enough data
9.1
282
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
272
Knowledge Pages
Not enough data
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Knowledge Dissemination
Not enough data
8.2
324
Not enough data
8.8
331
Not enough data
9.0
335
Not enough data
9.0
334
Not enough data
8.4
331
Not enough data
8.3
320
Not enough data
8.7
335
Not enough data
8.6
323
Not enough data
8.6
318
Agentic AI - Knowledge Base
Not enough data
7.9
199
Not enough data
8.0
201
Not enough data
7.9
199
Login Options
Not enough data
9.1
767
Not enough data
8.5
742
Productivity
Not enough data
8.0
728
Not enough data
8.3
732
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
709
Customization
Not enough data
8.6
732
Not enough data
9.0
746
Not enough data
8.7
717
Agentic AI - Unified Workspaces
Not enough data
7.5
411
Not enough data
7.6
408
Compatibility
Not enough data
9.0
93
Not enough data
9.1
98
Not enough data
9.0
91
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Search Queries
Not enough data
8.8
92
Not enough data
9.2
92
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
90
AI powered search - Enterprise Search Software
Not enough data
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Functionality
Not enough data
8.9
91
Not enough data
9.0
90
Not enough data
9.1
95
Compatibility - Enterprise Search Software
Not enough data
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Functionality - Enterprise Search Software
Not enough data
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Search Queries - Enterprise Search Software
Not enough data
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Automation
Not enough data
8.8
1219
Not enough data
8.8
1177
Not enough data
8.5
1154
Administration
Not enough data
8.8
1177
Not enough data
8.6
1134
Not enough data
9.4
1223
Project management
Not enough data
8.7
1158
Not enough data
8.5
1121
Not enough data
8.6
1141
Not enough data
8.5
1125
Not enough data
8.6
1125
Not enough data
8.3
1095
Not enough data
8.3
1123
Workload
Not enough data
8.4
1084
Not enough data
8.8
1136
Not enough data
8.6
1089
Not enough data
8.5
1081
Communication & Collaboration
Not enough data
9.3
1419
Not enough data
9.0
1206
Not enough data
9.3
1280
Cost Management
Not enough data
8.1
1071
Not enough data
8.2
1072
Not enough data
8.1
1064
Integration
Not enough data
8.6
1109
Not enough data
8.4
1069
Not enough data
8.4
1061
Generative AI
Not enough data
7.5
1017
Not enough data
7.7
1014
Agentic AI - Work Management
Not enough data
7.7
520
Not enough data
7.8
513
Not enough data
8.1
518
Not enough data
7.8
515
Communication
Not enough data
9.4
1183
Not enough data
9.3
1175
Not enough data
8.9
1054
Not enough data
8.9
1043
Not enough data
9.1
1048
Content & Documents
Not enough data
9.1
1100
Not enough data
8.9
1044
Not enough data
8.7
1063
Not enough data
8.1
1006
Controls
Not enough data
8.3
991
Not enough data
8.1
986
Not enough data
8.7
997
Not enough data
8.4
1003
Not enough data
8.2
971
Project Management
Not enough data
8.4
996
Not enough data
8.4
977
Not enough data
8.5
995
Not enough data
8.7
987
Remote Collaboration
Not enough data
9.0
1002
Not enough data
8.7
972
Not enough data
9.0
991
Not enough data
7.8
959
Generative AI
Not enough data
7.3
927
Not enough data
7.4
924
Agentic AI - Project Collaboration
Not enough data
7.5
439
Not enough data
7.7
442
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.5
282
Not enough data
7.7
282
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.3
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.2
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Slack are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.8%
Computer Software
14.2%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.5%
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Discussions
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
AA
No. Not really.Read more
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
JB
YES it could be reinstated , you will have to ask your company because it might be a case it was restricted and band from public comments.Read more
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
