# Rocket.Chat vs Slack Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Slack excels in team collaboration, with features like organized channels and quick messaging that make communication seamless. Users appreciate the app's integrations, which enhance productivity and reduce friction in workflows.
- **Users say** Rocket.Chat offers a smooth and straightforward interface, making it easy to navigate. Reviewers highlight its flexibility and customization options, especially the ability to self-host, which gives teams full control over their communication environment.
- **According to verified reviews** , Slack's implementation process is praised for being quick and intuitive, with many users noting the helpful onboarding wizard that simplifies getting started. In contrast, while Rocket.Chat is noted for its ease of use, some users mention that the initial setup can be a bit challenging.
- **Reviewers mention** that Slack's file sharing capabilities are robust, allowing users to send various file types effortlessly. This feature is often highlighted as a significant advantage for teams needing to share documents quickly. Rocket.Chat also supports file sharing, but users feel that Slack's implementation is more polished.
- **Users appreciate** Slack's mobile application, which is rated highly for its functionality and ease of use, making it convenient for teams on the go. In comparison, Rocket.Chat's mobile experience is seen as less effective, with some users expressing a desire for improvements in this area.
- **G2 reviewers note** that while both platforms offer good support, Slack stands out with a higher quality of support ratings. Users have reported positive experiences with Slack's customer service, while Rocket.Chat users have mentioned that support could be more responsive at times.



| | Rocket.Chat | Slack | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 374 | 39,079 | 
| **Largest Market Segment** | Mid-Market (50.4% of reviews) | Small-Business (41.0% of reviews) | 
| **Entry Level Price** | Free Per Year | $0.00 | 

---
## Top Pros & Cons

### Rocket.Chat

Pros:
- Ease of Use (14 reviews)
- Features (11 reviews)

Cons:
- Not User-Friendly (7 reviews)
- User Interface (7 reviews)

### Slack

Pros:
- Ease of Use (3483 reviews)
- Team Collaboration (3150 reviews)

Cons:
- Notification Issues (1137 reviews)
- Missing Features (941 reviews)

---
## Ratings Comparison
| Rating | Rocket.Chat | Slack | 
|---|---|---|
  | **Meets Requirements** | 8.6 (282 reviews) | 9.2 (31654 reviews) | 
  | **Ease of Use** | 8.7 (289 reviews) | 9.2 (32513 reviews) | 
  | **Ease of Setup** | 8.2 (130 reviews) | 9.2 (8827 reviews) | 
  | **Ease of Admin** | 8.3 (123 reviews) | 8.9 (5450 reviews) | 
  | **Quality of Support** | 8.0 (237 reviews) | 8.8 (22034 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (110 reviews) | 9.1 (4931 reviews) | 
  | **Product Direction (% positive)** | 8.4 (278 reviews) | 8.7 (30862 reviews) | 

---
## Pricing

### Rocket.Chat

#### Entry-Level Pricing

Plan: Starter

Price: Free Per Year

Description: Ideal for technical evaluation or small businesses

Key Features:
- Up to 50 users
- Self-managed only
- CORE CAPABILITIES, INCLUDING:

[Browse all 4 editions](https://www.g2.com/products/rocket-chat/pricing)

#### Free Trial

No

### Slack

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: For teams wanting to try out Slack for an unlimited period of time



Key Features:
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop

[Browse all 4 editions](https://www.g2.com/products/slack/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | 8.3/10 | 219 |
| **Slack** | 8.2/10 | 16037 |

#### Business Instant Messaging

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **File Sharing** | 8.6 (165 reviews) | 9.1 (13983 reviews) | 
| **Notifications** | 8.1 (175 reviews) | 9.0 (14517 reviews) | 
| **Search** | 8.0 (167 reviews) | 8.6 (13809 reviews) | 

#### Business Instant Messaging 

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Audio Conferencing** | 7.7 (108 reviews) | 8.5 (10255 reviews) | 
| **Video Conferencing** | 7.6 (103 reviews) | 8.1 (9588 reviews) | 

#### Business Instant Messaging

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Mobile Application** | 7.8 (151 reviews) | 9.1 (13690 reviews) | 
| **Web Application** | 9.0 (170 reviews) | 9.2 (13294 reviews) | 
| **Integrations** | 8.5 (125 reviews) | 9.0 (11845 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Text Summarization** | 9.0 (5 reviews) | 7.5 (1486 reviews) | 

#### AI - Business Instant Messaging

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **AI Powered Search** | 9.0 (5 reviews) | 7.5 (1467 reviews) | 
| **Smart Notifications** | 9.3 (5 reviews) | 7.9 (1476 reviews) | 
| **AI Powered Language Translation** | 7.7 (5 reviews) | 7.4 (1447 reviews) | 
| **Content Generation** | 7.0 (5 reviews) | 7.4 (1449 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.7 (878 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (862 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | 9.0/10 | 10 |
| **Slack** | N/A | N/A |

#### Platform

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.4 (9 reviews) | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.8 (9 reviews) | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 7.4 (7 reviews) | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | 8.3 (8 reviews) | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.6 (8 reviews) | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | 10.0 (8 reviews) | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | 7.9 (8 reviews) | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.4 (8 reviews) | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.4/10 | 906 |

#### Setup

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Activities** | Not enough data | 9.1 (677 reviews) | 
| **Flows** | Not enough data | 8.9 (674 reviews) | 
| **Dependencies** | Not enough data | 8.7 (648 reviews) | 
| **Notifications** | Not enough data | 8.9 (688 reviews) | 

#### Management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Updates** | Not enough data | 9.0 (663 reviews) | 
| **Audit Trail** | Not enough data | 8.7 (640 reviews) | 
| **Integration** | Not enough data | 8.9 (660 reviews) | 

#### Generative AI

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (557 reviews) | 

#### Agentic AI - Workflow Management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (276 reviews) | 
| **Multi-step Planning** | Not enough data | 7.9 (272 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (281 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (278 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (277 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (278 reviews) | 
| **Decision Making** | Not enough data | 8.0 (281 reviews) | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.8/10 | 409 |

#### Account Options

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | 9.2 (285 reviews) | 
| **Social Login** | Not enough data | 8.4 (277 reviews) | 
| **Reputation System** | Not enough data | 8.6 (268 reviews) | 
| **Topic Subscription** | Not enough data | 8.7 (274 reviews) | 
| **Bookmarking** | Not enough data | 8.9 (284 reviews) | 
| **History** | Not enough data | 8.9 (278 reviews) | 

#### Q&A Tools

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Tags** | Not enough data | 9.1 (283 reviews) | 
| **Commenting System** | Not enough data | 9.1 (278 reviews) | 
| **Notifications** | Not enough data | 9.1 (284 reviews) | 
| **Voting** | Not enough data | 8.7 (270 reviews) | 
| **Integrations** | Not enough data | 9.0 (280 reviews) | 
| **Knowledge Integrations** | Not enough data | 8.9 (272 reviews) | 
| **Embedding** | Not enough data | 8.6 (265 reviews) | 
| **Formatting** | Not enough data | 8.8 (269 reviews) | 
| **Analytics** | Not enough data | 8.5 (265 reviews) | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.3/10 | 497 |

#### Knowledge Pages

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (343 reviews) | 
| **In-Content Feedback** | Not enough data | 8.3 (343 reviews) | 
| **Versioning and Version History** | Not enough data | 8.1 (332 reviews) | 
| **Decision Trees** | Not enough data | 8.1 (330 reviews) | 
| **Duplicate Detection** | Not enough data | 7.9 (325 reviews) | 
| **Content Editor** | Not enough data | 8.4 (330 reviews) | 

#### Knowledge Dissemination

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Page Analytics** | Not enough data | 8.2 (321 reviews) | 
| **Permissions** | Not enough data | 8.7 (329 reviews) | 
| **Knowledge Sharing** | Not enough data | 9.0 (338 reviews) | 
| **Notifications** | Not enough data | 8.9 (337 reviews) | 
| **Advanced Search** | Not enough data | 8.3 (330 reviews) | 
| **Browser Extension** | Not enough data | 8.2 (318 reviews) | 
| **Organization** | Not enough data | 8.7 (335 reviews) | 
| **Other Integrations** | Not enough data | 8.6 (324 reviews) | 
| **Knowledge Integrations** | Not enough data | 8.6 (315 reviews) | 

#### Agentic AI - Knowledge Base

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.9 (197 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (199 reviews) | 
| **Proactive Assistance** | Not enough data | 7.8 (197 reviews) | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.3/10 | 1026 |

#### Login Options 

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Single Sign-On (SSO)** | Not enough data | 9.1 (775 reviews) | 
| **Password Saver** | Not enough data | 8.5 (737 reviews) | 

#### Productivity

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Email Client** | Not enough data | 8.0 (726 reviews) | 
| **Split Screen** | Not enough data | 8.3 (730 reviews) | 
| **Activity Feed** | Not enough data | 8.6 (739 reviews) | 
| **Virtual Assistant** | Not enough data | 7.9 (713 reviews) | 
| **Analytics and Reporting** | Not enough data | 7.9 (706 reviews) | 

#### Customization 

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Custom Workflows** | Not enough data | 8.6 (736 reviews) | 
| **Multiple Workspaces** | Not enough data | 9.0 (756 reviews) | 
| **Custom Application Integration** | Not enough data | 8.7 (718 reviews) | 

#### Agentic AI - Unified Workspaces

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (403 reviews) | 
| **Adaptive Learning** | Not enough data | 7.6 (400 reviews) | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 9.0/10 | 143 |

#### Compatibility

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Federated Search** | Not enough data | 9.0 (96 reviews) | 
| **File Types** | Not enough data | 9.0 (98 reviews) | 
| **Global Language Support** | Not enough data | 8.9 (89 reviews) | 

#### Agentic AI - Enterprise Search Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (57 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (54 reviews) | 
| **Cross-system Integration** | Not enough data | 8.9 (55 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (55 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (55 reviews) | 
| **Decision Making** | Not enough data | 8.6 (54 reviews) | 

#### Search Queries

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Typo Tolerance** | Not enough data | 8.8 (92 reviews) | 
| **Faceted Search** | Not enough data | 9.0 (94 reviews) | 
| **Synonyms** | Not enough data | 8.7 (88 reviews) | 
| **Highlighting** | Not enough data | 9.1 (90 reviews) | 
| **Natural Language** | Not enough data | 8.9 (88 reviews) | 

#### AI powered search - Enterprise Search Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | Not enough data | 9.0 (21 reviews) | 
| **Relevance Tuning** | Not enough data | 9.1 (21 reviews) | 
| **NLP & Semantic search** | Not enough data | 9.0 (21 reviews) | 

#### Functionality

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Personalization** | Not enough data | 8.8 (87 reviews) | 
| **Search Analytics** | Not enough data | 8.9 (88 reviews) | 
| **Integrations** | Not enough data | 9.1 (94 reviews) | 

#### Compatibility - Enterprise Search Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **File Types** | Not enough data | 9.3 (23 reviews) | 
| **Federated Search** | Not enough data | 9.2 (21 reviews) | 
| **Global Language Support** | Not enough data | 9.2 (22 reviews) | 

#### Functionality - Enterprise Search Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Personalization** | Not enough data | 9.2 (23 reviews) | 
| **Search Analytics** | Not enough data | 9.0 (21 reviews) | 
| **Integrations** | Not enough data | 9.4 (24 reviews) | 

#### Search Queries - Enterprise Search Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Highlighting** | Not enough data | 9.4 (21 reviews) | 
| **Faceted Search** | Not enough data | 9.1 (20 reviews) | 
| **Typo Tolerance** | Not enough data | 9.0 (22 reviews) | 
| **Synonyms** | Not enough data | 9.3 (22 reviews) | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.5/10 | 2667 |

#### Automation

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Workflows** | Not enough data | 8.9 (1250 reviews) | 
| **Customization** | Not enough data | 8.8 (1205 reviews) | 
| **Data repository** | Not enough data | 8.5 (1181 reviews) | 

#### Administration

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Permissions** | Not enough data | 8.8 (1200 reviews) | 
| **Procedures** | Not enough data | 8.6 (1134 reviews) | 
| **Remote Work** | Not enough data | 9.4 (1374 reviews) | 

#### Project management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Task Prioritization** | Not enough data | 8.7 (1169 reviews) | 
| **Dependencies** | Not enough data | 8.5 (1116 reviews) | 
| **Planning** | Not enough data | 8.6 (1140 reviews) | 
| **Views** | Not enough data | 8.5 (1128 reviews) | 
| **Scheduling** | Not enough data | 8.6 (1139 reviews) | 
| **Critical Path** | Not enough data | 8.3 (1095 reviews) | 
| **Dashboards** | Not enough data | 8.3 (1121 reviews) | 

#### Workload

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Resource Allocation** | Not enough data | 8.4 (1077 reviews) | 
| **Workspace** | Not enough data | 8.8 (1173 reviews) | 
| **Configuration** | Not enough data | 8.6 (1093 reviews) | 
| **Insights** | Not enough data | 8.5 (1088 reviews) | 

#### Communication & Collaboration

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Communication Channels** | Not enough data | 9.4 (1812 reviews) | 
| **Document Management** | Not enough data | 9.0 (1346 reviews) | 
| **Collaboration** | Not enough data | 9.4 (1532 reviews) | 

#### Cost Management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Project Budgeting** | Not enough data | 8.0 (1069 reviews) | 
| **Time & Expense** | Not enough data | 8.2 (1070 reviews) | 
| **Profitability** | Not enough data | 8.1 (1064 reviews) | 

#### Integration

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Front Office** | Not enough data | 8.7 (1284 reviews) | 
| **Back Office** | Not enough data | 8.4 (1082 reviews) | 
| **External data** | Not enough data | 8.4 (1092 reviews) | 

#### Generative AI

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (1026 reviews) | 
| **AI Text Summarization** | Not enough data | 7.7 (1048 reviews) | 

#### Agentic AI - Work Management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (520 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (511 reviews) | 
| **Cross-system Integration** | Not enough data | 8.2 (550 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (516 reviews) | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 8.5/10 | 1659 |

#### Communication

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Chat** | Not enough data | 9.5 (1195 reviews) | 
| **Discussions** | Not enough data | 9.4 (1150 reviews) | 
| **External** | Not enough data | 8.8 (1056 reviews) | 
| **Feedback** | Not enough data | 8.9 (1036 reviews) | 
| **Announcements** | Not enough data | 9.1 (1050 reviews) | 

#### Content & Documents

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **File Sharing** | Not enough data | 9.2 (1113 reviews) | 
| **Notes** | Not enough data | 8.9 (1045 reviews) | 
| **Search** | Not enough data | 8.7 (1072 reviews) | 
| **Versioning** | Not enough data | 8.1 (1001 reviews) | 

#### Controls

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Custom Views** | Not enough data | 8.3 (987 reviews) | 
| **Followers** | Not enough data | 8.1 (982 reviews) | 
| **User Management** | Not enough data | 8.7 (997 reviews) | 
| **Calendars** | Not enough data | 8.4 (1006 reviews) | 
| **Public Sharing** | Not enough data | 8.2 (973 reviews) | 

#### Project Management

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Task Management** | Not enough data | 8.4 (1000 reviews) | 
| **Planning** | Not enough data | 8.3 (974 reviews) | 
| **Visibility** | Not enough data | 8.5 (980 reviews) | 
| **Integration** | Not enough data | 8.7 (993 reviews) | 

#### Remote Collaboration

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Alignment** | Not enough data | 9.0 (995 reviews) | 
| **Accountability** | Not enough data | 8.7 (968 reviews) | 
| **Connectivity** | Not enough data | 9.0 (988 reviews) | 
| **Offline Mode** | Not enough data | 7.8 (952 reviews) | 

#### Generative AI

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.3 (924 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (928 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 7.5 (436 reviews) | 
| **Cross-system Integration** | Not enough data | 7.7 (439 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | 8.8/10 | 39 |
| **Slack** | N/A | N/A |

#### Collaboration Tools

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Screen Sharing** | 8.5 (25 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 8.5 (17 reviews) | Not enough data | 
| **Whiteboarding** | 8.7 (13 reviews) | Not enough data | 
| **Live Chat** | 9.2 (18 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 9.1 (13 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Scheduling** | 9.2 (19 reviews) | Not enough data | 
| **Recording** | 8.7 (17 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.8 (22 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 9.2 (16 reviews) | Not enough data | 

#### Software Type

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Mobile** | 8.2 (23 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 9.4 (17 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 9.0 (21 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | 8.8/10 | 73 |
| **Slack** | N/A | N/A |

#### Functionality

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Ease Of Integration** | 8.9 (59 reviews) | Not enough data | 
| **API Call Speed** | 8.7 (53 reviews) | Not enough data | 
| **Communication Varieties** | 9.2 (63 reviews) | Not enough data | 

#### Support

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Documentation** | 8.7 (57 reviews) | Not enough data | 
| **Community Support** | 8.8 (60 reviews) | Not enough data | 
| **Professional Support** | 8.7 (53 reviews) | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | 8.6/10 | 146 |
| **Slack** | N/A | N/A |

#### Generative AI

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **AI Text Generation** | 9.4 (8 reviews) | Not enough data | 
| **AI Text Summarization** | 9.2 (8 reviews) | Not enough data | 
| **AI Text-to-Speech** | 9.4 (8 reviews) | Not enough data | 

#### Communication

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Pop-up Chat** | 8.7 (107 reviews) ✓ Verified | Not enough data | 
| **Notifications** | 8.3 (121 reviews) ✓ Verified | Not enough data | 
| **Targeted Emails** | 8.1 (78 reviews) ✓ Verified | Not enough data | 
| **In-App Messaging** | 8.5 (108 reviews) ✓ Verified | Not enough data | 
| **Co-Browsing** | 8.7 (48 reviews) | Not enough data | 

####  Internal Use

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Customization ** | 8.0 (109 reviews) ✓ Verified | Not enough data | 
| **Conversation Archiving** | 8.7 (93 reviews) ✓ Verified | Not enough data | 
| **Lead Development** | 8.1 (80 reviews) ✓ Verified | Not enough data | 
| **Knowledge Base** | 8.4 (78 reviews) ✓ Verified | Not enough data | 
| **Team Inbox ** | 8.7 (101 reviews) ✓ Verified | Not enough data | 
| **Customer Profiles** | 8.7 (82 reviews) ✓ Verified | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 7.6/10 | 349 |

#### Agentic AI - Audio Conferencing

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Proactive Assistance** | Not enough data | 7.5 (277 reviews) | 
| **Decision Making** | Not enough data | 7.7 (278 reviews) | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | N/A | N/A |

#### Agentic AI - UCaaS Platforms

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Extensions

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 
| **Native VoIP** | Not enough data | Not enough data | 
| **CCaaS Option** | Not enough data | Not enough data | 

#### Features

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 
| **Voicemail to SMS** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Voice Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Conference Transcripts** | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | 9.1/10 | 30 |

#### Action Item Detection - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Action Item extraction** | Not enough data | 8.9 (12 reviews) | 
| **Summary Generation** | Not enough data | 9.2 (12 reviews) | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Speech-to-text Transcription** | Not enough data | 9.5 (14 reviews) | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Team-based Access** | Not enough data | 9.4 (13 reviews) | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Multi-Language and Accent Support** | Not enough data | 9.2 (13 reviews) | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Integrations** | Not enough data | 9.0 (14 reviews) | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Access Control** | Not enough data | 8.9 (14 reviews) | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Semantic Search** | Not enough data | 8.8 (12 reviews) | 

#### Speaker Identification - AI Note-taking Software

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Speaker Recognition** | Not enough data | 9.2 (14 reviews) | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Rocket.Chat** | N/A | N/A |
| **Slack** | N/A | N/A |

#### Knowledge Base

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Rocket.Chat | Slack | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)

**Unique to Rocket.Chat (5):** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Live Chat Software](https://www.g2.com/categories/live-chat), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

**Unique to Slack (9):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)


---
## Reviewer Demographics

### By Company Size

| Segment | Rocket.Chat | Slack | 
|---|---|---|
| **Small-Business** | 35.6% | 41.0% | 
| **Mid-Market** | 50.4% | 40.7% | 
| **Enterprise** | 13.9% | 18.3% | 

### By Industry

#### Rocket.Chat

- **Information Technology and Services:** 22.8%
- **Computer Software:** 14.6%
- **Hospital & Health Care:** 4.3%
- **Marketing and Advertising:** 3.6%
- **Education Management:** 3.6%
- **Telecommunications:** 3.0%
- **Consumer Services:** 3.0%
- **Government Administration:** 2.4%
- **Higher Education:** 2.1%
- **Financial Services:** 2.1%
- **Other:** 38.3%

#### Slack

- **Computer Software:** 15.4%
- **Information Technology and Services:** 13.2%
- **Marketing and Advertising:** 8.5%
- **Internet:** 4.6%
- **Financial Services:** 3.4%
- **Education Management:** 3.3%
- **Higher Education:** 3.2%
- **Non-Profit Organization Management:** 2.6%
- **Hospital & Health Care:** 2.1%
- **Retail:** 1.7%
- **Other:** 42.1%

---
## Alternatives

### Alternatives to Rocket.Chat

- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19059 reviews)
- [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18897 reviews)
- [LiveChat](https://www.g2.com/products/livechat/reviews) — 4.5/5 stars (808 reviews)
- [Mattermost](https://www.g2.com/products/mattermost/reviews) — 4.3/5 stars (368 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Jitsi](https://www.g2.com/products/jitsi/reviews) — 4.3/5 stars (228 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (522 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48048 reviews)

### Alternatives to Slack

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12507 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15417 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4360 reviews)
- [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (361 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13660 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22217 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19059 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11943 reviews)

---
## Top Discussions

### Rocket.Chat

- Title: [Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Can I use this for personal use, similar to Whatsapp or Telegram?](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) — 2 comments, 1 upvote
  > **Top comment:** "I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone..."
- Title: [Is is possible to customize the REST Api of Rocket Chat?](https://www.g2.com/discussions/12467-is-is-possible-to-customize-the-rest-api-of-rocket-chat) — 2 comments, 1 upvote
  > **Top comment:** "If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat..."
- Title: [What is Rocket.Chat used for?](https://www.g2.com/discussions/what-is-rocket-chat-used-for) — 1 comment
  > **Top comment:** "We use Rocket.chat as a messaging platforms for our volunteers to keep in contact with each other, We also use it to notify our volunteers of new..."
- Title: [When would there be a stable release of rocket chat which would all almost all the essential features working that I have discussed in most disliked features question above?](https://www.g2.com/discussions/when-would-there-be-a-stable-release-of-rocket-chat-which-would-all-almost-all-the-essential-features-working-that-i-have-discussed-in-most-disliked-features-question-above) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone, Are you looking for a professional trader, forex and binary manager who will help you trade and manage your account with good and massive..."

### Slack

- Title: [How do I delete a channel in slack?](https://www.g2.com/discussions/10278-how-do-i-delete-a-channel-in-slack) — 47 comments, 8 upvotes
  > **Top comment:** "Currently, Slack has disabled deleting a channel, you can only archive it if you created it."
- Title: [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) — 28 comments, 1 upvote
  > **Top comment:** "Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to..."
- Title: [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) — 22 comments, 7 upvotes
  > **Top comment:** "It connect us with the people no matter where we are through messaging and calls."
- Title: [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) — 20 comments, 4 upvotes
  > **Top comment:** "Microsoft Outlook, Google Suite"
- Title: [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) — 20 comments, 22 upvotes
  > **Top comment:** "Yes it is a good tool. I am using it for a couple of years.  "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/rocket-chat-vs-slack)