Compare Rocket.Chat and Slack 
Featured Products
At a Glance
Market Segments
Mid-Market (50.6% of reviews)
Small-Business (41.0% of reviews)
Entry-Level Pricing
Free With One-Time Purchase
$0.00
Rocket.Chat
Star Rating
(360)4.2 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSlack
Star Rating
(38,466)4.5 out of 5
Market Segments
Small-Business (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integrations with popular tools like Google and Microsoft apps. Users appreciate features like secure channels for private team communication, enhancing collaboration.
- According to verified reviews, Rocket.Chat stands out for its flexibility and control over data, appealing to users who prioritize security and customization. Reviewers highlight its open-source nature, which allows for tailored communication workflows and self-hosting options.
- Users say that Slack's implementation process is quick and straightforward, with an intuitive onboarding wizard that helps teams get started without hassle. This ease of setup is a significant advantage for businesses looking to adopt a new communication tool swiftly.
- Reviewers mention that while Rocket.Chat offers unique features like AI capabilities and customizable templates, some users find it less user-friendly compared to Slack. This can lead to a steeper learning curve for teams unfamiliar with open-source platforms.
- G2 reviewers highlight Slack's robust support quality, with many users expressing satisfaction with the assistance they receive. In contrast, while Rocket.Chat provides solid support, some users feel it could be improved, particularly for those needing immediate help.
- According to recent feedback, Slack's mobile application is highly rated, allowing users to stay connected on the go. Rocket.Chat's mobile experience, while functional, is noted to be less polished, which may affect users who rely heavily on mobile communication.
Pricing
Entry-Level Pricing
Rocket.Chat
Starter
Free
With One-Time Purchase
For small organizations looking
for self-hosted team collaboration.
- Up to 50 users
- Self-managed hosting only
- ALL PREMIUM CAPABILITIES, INCLUDING:
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Free Trial
Rocket.Chat
Free Trial is available
Slack
Free Trial is available
Ratings
Meets Requirements
8.6
279
9.2
31,335
Ease of Use
8.7
286
9.2
32,213
Ease of Setup
8.2
129
9.2
8,557
Ease of Admin
8.3
121
8.9
5,164
Quality of Support
8.0
234
8.8
21,810
Has the product been a good partner in doing business?
8.2
108
9.1
4,644
Product Direction (% positive)
8.4
276
8.7
30,617
Features by Category
Business Instant Messaging
8.6
164
9.1
13938
8.1
174
9.0
14477
8.0
165
8.6
13777
Business Instant Messaging
7.7
107
8.5
10230
7.6
101
8.1
9565
Business Instant Messaging
7.8
150
9.1
13669
8.9
169
9.2
13285
8.6
122
9.0
11821
Generative AI - Business Instant Messaging
Not enough data
7.6
1502
AI - Business Instant Messaging
Not enough data
7.5
1487
Not enough data
7.9
1492
Not enough data
7.4
1469
Not enough data
7.4
1470
Agentic AI - Business Instant Messaging
Not enough data
7.7
896
Not enough data
7.7
883
Platform
9.4
9
Not enough data
9.8
9
Not enough data
7.4
7
Not enough data
8.3
8
Not enough data
9.6
8
Not enough data
10.0
8
Not enough data
7.9
8
Not enough data
9.4
8
Not enough data
Setup
Not enough data
9.1
685
Not enough data
8.9
676
Not enough data
8.7
656
Not enough data
8.9
692
Management
Not enough data
9.0
668
Not enough data
8.7
649
Not enough data
8.9
663
Generative AI
Not enough data
7.8
568
Agentic AI - Workflow Management
Not enough data
7.8
287
Not enough data
8.0
283
Not enough data
8.1
292
Not enough data
8.0
289
Not enough data
8.0
288
Not enough data
7.9
289
Not enough data
8.1
289
Account Options
Not enough data
9.2
288
Not enough data
8.4
282
Not enough data
8.7
277
Not enough data
8.7
281
Not enough data
8.9
287
Not enough data
8.9
285
Q&A Tools
Not enough data
9.1
288
Not enough data
9.1
284
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
286
Not enough data
8.9
281
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
273
Knowledge Pages
Not enough data
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Knowledge Dissemination
Not enough data
8.2
324
Not enough data
8.8
330
Not enough data
9.0
336
Not enough data
8.9
334
Not enough data
8.4
332
Not enough data
8.3
321
Not enough data
8.7
335
Not enough data
8.6
324
Not enough data
8.6
318
Agentic AI - Knowledge Base
Not enough data
7.9
201
Not enough data
8.0
203
Not enough data
7.9
201
Login Options
Not enough data
9.1
774
Not enough data
8.5
744
Productivity
Not enough data
8.0
734
Not enough data
8.3
738
Not enough data
8.6
744
Not enough data
7.9
716
Not enough data
7.9
714
Customization
Not enough data
8.6
740
Not enough data
9.0
756
Not enough data
8.7
724
Agentic AI - Unified Workspaces
Not enough data
7.5
414
Not enough data
7.6
410
Compatibility
Not enough data
9.1
97
Not enough data
9.1
100
Not enough data
8.9
92
Agentic AI - Enterprise Search Software
Not enough data
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
59
Search Queries
Not enough data
8.8
95
Not enough data
9.2
94
Not enough data
8.8
91
Not enough data
9.1
94
Not enough data
9.0
92
AI powered search - Enterprise Search Software
Not enough data
9.2
25
Not enough data
9.3
27
Not enough data
9.1
25
Functionality
Not enough data
8.9
91
Not enough data
9.0
91
Not enough data
9.2
98
Compatibility - Enterprise Search Software
Not enough data
9.4
29
Not enough data
9.4
27
Not enough data
9.3
28
Functionality - Enterprise Search Software
Not enough data
9.3
29
Not enough data
9.2
27
Not enough data
9.6
30
Search Queries - Enterprise Search Software
Not enough data
9.4
27
Not enough data
9.3
25
Not enough data
9.2
28
Not enough data
9.5
28
Automation
Not enough data
8.8
1222
Not enough data
8.8
1191
Not enough data
8.5
1161
Administration
Not enough data
8.8
1185
Not enough data
8.7
1136
Not enough data
9.4
1283
Project management
Not enough data
8.7
1165
Not enough data
8.5
1122
Not enough data
8.6
1144
Not enough data
8.5
1133
Not enough data
8.6
1134
Not enough data
8.3
1099
Not enough data
8.3
1126
Workload
Not enough data
8.4
1083
Not enough data
8.8
1153
Not enough data
8.6
1097
Not enough data
8.5
1090
Communication & Collaboration
Not enough data
9.4
1549
Not enough data
9.0
1257
Not enough data
9.4
1362
Cost Management
Not enough data
8.0
1074
Not enough data
8.2
1076
Not enough data
8.1
1068
Integration
Not enough data
8.7
1183
Not enough data
8.4
1079
Not enough data
8.4
1078
Generative AI
Not enough data
7.5
1025
Not enough data
7.7
1028
Agentic AI - Work Management
Not enough data
7.7
521
Not enough data
7.8
516
Not enough data
8.2
532
Not enough data
7.8
519
Communication
Not enough data
9.4
1185
Not enough data
9.4
1151
Not enough data
8.9
1060
Not enough data
8.9
1046
Not enough data
9.1
1057
Content & Documents
Not enough data
9.2
1107
Not enough data
8.9
1052
Not enough data
8.7
1074
Not enough data
8.1
1010
Controls
Not enough data
8.3
998
Not enough data
8.1
993
Not enough data
8.7
1005
Not enough data
8.4
1011
Not enough data
8.2
981
Project Management
Not enough data
8.4
1009
Not enough data
8.4
986
Not enough data
8.5
996
Not enough data
8.7
1000
Remote Collaboration
Not enough data
9.0
1007
Not enough data
8.7
979
Not enough data
9.0
999
Not enough data
7.9
968
Generative AI
Not enough data
7.3
935
Not enough data
7.4
936
Agentic AI - Project Collaboration
Not enough data
7.5
445
Not enough data
7.7
449
Collaboration Tools
8.5
24
|
Verified
Not enough data
8.4
16
Not enough data
8.6
12
Not enough data
9.1
17
|
Verified
Not enough data
9.0
12
|
Verified
Not enough data
Meeting Coordination
9.2
18
Not enough data
8.6
16
|
Verified
Not enough data
8.7
21
|
Verified
Not enough data
9.1
15
Not enough data
Software Type
8.1
22
|
Verified
Not enough data
9.4
16
|
Verified
Not enough data
9.0
20
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.9
59
Not enough data
8.7
53
Not enough data
9.2
63
Not enough data
Support
8.7
57
Not enough data
8.8
60
Not enough data
8.7
53
Not enough data
Generative AI
9.4
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Communication
8.7
107
|
Verified
Not enough data
8.3
121
|
Verified
Not enough data
8.1
78
|
Verified
Not enough data
8.5
108
|
Verified
Not enough data
8.7
48
Not enough data
Internal Use
8.0
109
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
8.4
78
|
Verified
Not enough data
8.7
101
|
Verified
Not enough data
8.7
82
|
Verified
Not enough data
Agentic AI - Audio Conferencing
Not enough data
7.6
286
Not enough data
7.7
286
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
9.3
19
Not enough data
9.5
19
Automatic Transcription - AI Note-taking Software
Not enough data
9.7
20
Collaboration & Sharing - AI Note-taking Software
Not enough data
9.6
19
Language & Accent Support - AI Note-taking Software
Not enough data
9.5
20
Multi-Platform Integration - AI Note-taking Software
Not enough data
9.0
20
Privacy & Security Controls - AI Note-taking Software
Not enough data
9.3
21
Searchable Note Archives - AI Note-taking Software
Not enough data
9.0
18
Speaker Identification - AI Note-taking Software
Not enough data
9.4
20
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Rocket.Chat and Slack are categorized as Business Instant Messaging
Unique Categories
Rocket.Chat is categorized as HIPAA Compliant Messaging, Communication Platform as a Service (CPaaS), Live Chat, Video Conferencing, and UCaaS Platforms
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Reviews
Reviewers' Company Size
Rocket.Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.7%
Computer Software
14.7%
Hospital & Health Care
4.3%
Marketing and Advertising
3.7%
Education Management
3.4%
Other
51.2%
Computer Software
15.4%
Information Technology and Services
13.1%
Marketing and Advertising
8.5%
Internet
4.7%
Financial Services
3.3%
Other
55.0%
Discussions
Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Can I use this for personal use, similar to Whatsapp or Telegram?
2 Comments
RL
I was actually fooled and scammed by someone I trusted with my funds through a transaction we did and I feel so disappointed and hurt knowing that someone...Read more
Is is possible to customize the REST Api of Rocket Chat?
2 Comments
W
If you mean building Rocket Chat Apps then have a look on the forums, these can be put up on the Rocket Chat...Read more
How do I delete a channel in slack?
47 Comments
OP
Currently, Slack has disabled deleting a channel, you can only archive it if you created it.Read more
What does slack software do?
28 Comments
GM
Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to...Read more
What is Slack used for?
21 Comments
RR
It connect us with the people no matter where we are through messaging and calls.Read more
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