--- title: Ring.io Reviews meta_title: 'Ring.io Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 62 reviews by the users' company size, role or industry to find out how Ring.io works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 62 scale: '5' date_modified: '2026-06-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Ring.io Reviews **Vendor:** Ring.io **Category:** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) **Average Rating:** 4.5/5.0 **Total Reviews:** 62 ## About Ring.io Ring.io is a sales engagement platform that is all about bringing your prospects closer to your sales reps. Ring.io uses carefully picked, data-backed, high-engagement channels that let you reach your prospects and not hear crickets: SMS/MMS, email, phone, and video for sales. It's an all-in-one platform and, by leveraging integration with your CRM, you can finally focus on selling and forget about chasing another magic software to add to your toolbox. Ring.io helps you build sequences, making them data-driven and non-linear. Fancy way of saying that your selling process now dynamically adapts to the changes, be that your CRM data, manual input, or signals detected by Ring.io - you get more deals closed, faster. ## Ring.io Pros & Cons **What users like:** - Users appreciate the **ease of use** with Ring.io, enabling simple note-taking and seamless call transfers. (16 reviews) - Users value the **helpful communication tools** of Ring.io, enhancing sales and client interactions effectively. (9 reviews) - Users praise the **easy integrations** of Ring.io, enhancing workflows and simplifying CRM and mobile app connectivity. (8 reviews) - Users value the **seamless CRM integration** of Ring.io, enhancing efficiency and convenience in follow-ups and note-taking. (7 reviews) - Users appreciate the **seamless integrations** of Ring.io with CRM and mobile apps, enhancing ease of use and follow-up. (7 reviews) - Users love the **simple integration** of Ring.io, making their workflow seamless and efficient with no complications. (7 reviews) - Users appreciate the **fast customer support** from Ring.io, greatly enhancing their overall experience and satisfaction. (6 reviews) - Users praise the **automated dialing system** of Ring.io, enhancing productivity and streamlining communication effortlessly. (6 reviews) - Calling Services (5 reviews) - Call Recording (5 reviews) **What users dislike:** - Users experience occasional **call issues** with glitches and duplicated numbers affecting their overall communication experience. (7 reviews) - Users desire **missing features** like CRM integration and improved power dialer functionality for a better experience. (6 reviews) - Users report **software bugs** causing glitches in calls and issues with the power dialer, affecting overall usability. (5 reviews) - Users report **chat functionality issues** that cause glitches and hinder effective communication through the app. (4 reviews) - Users report occasional **glitches in app functionality** and lack of text/photo options, but bugs are promptly fixed. (3 reviews) - Dialer Issues (3 reviews) - Dialer Limitations (3 reviews) - Users find the service **expensive** , with costs higher than expected for the features provided. (3 reviews) - Mobile App Issues (3 reviews) - Users report occasional **software glitches** during calls and messaging, but support resolves them swiftly. (3 reviews) ## Ring.io Reviews ### 1. Ring.io Experience **Rating:** 5.0/5.0 stars **Reviewed by:** kyle s. | Client Partner, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Ring.io?** Being able to dial quickly - drop down feature is very helpful - compatibility with SalesForce is 10/10. customer support is 10/10 **What do you dislike about Ring.io?** In terms of an automatic dialer, it really is the bets and has all options/features I can think of. **What problems is Ring.io solving and how is that benefiting you?** The most effective one has been using the "ring local" feature which dials a potential prospect with a mobile number that matches the clients local area ### 2. i love Ring.Io for all my sales calls **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan N. | Outside Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Ring.io?** Ring local is my favorite feature. To be able to always have a new and changing number. Helps me get more prospects on the line to get more sales. **What do you dislike about Ring.io?** I have nothing bad to say. Sometimes phone numbers pop up as spam, but I send that over to teh Ring.io team and they discard and recycle it so quickly. **What problems is Ring.io solving and how is that benefiting you?** Getting on the phone with business owners in out of state markets ### 3. I was looking for a new phone system that offered the features that I wanted, and I found Ringo.io . **Rating:** 5.0/5.0 stars **Reviewed by:** Joey E. | Mortgage Advisor | Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Ring.io?** Ring.io offered features that I wanted in their phone system, that I wasn't getting with RingCentral, which was the phone sytem that I have been using for 14 years. Not to mention at a fraction of the price. It is also very easy to use and set up. **What do you dislike about Ring.io?** Nothing! There customer service has been great to me so far. Keep up the great work! **What problems is Ring.io solving and how is that benefiting you?** The power dialer, voice mail drop and sms features are very usefule to me. ### 4. Ringio , Great Platform and Great Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Ring.io?** Great product , pricing and best of all Support! **What do you dislike about Ring.io?** Really nothing bad to say , they communicate very Well! **What problems is Ring.io solving and how is that benefiting you?** Great Web Phone product that works well with other crms that have affordable pricing as well . frrst customer Support , priced affordably, ### 5. Simplify calling for your SDRs **Rating:** 5.0/5.0 stars **Reviewed by:** Karrie C. | Sales Development Manger, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2024 **What do you like best about Ring.io?** It is user friendly easy set up. The web phone is accessible from any device with a internet connection. I love the it intergrates with my CRM, I can monitor all my callers right from the dashboard. I can add or delete callers as needed. **What do you dislike about Ring.io?** It cost a little more than I expected but is well worth it. **What problems is Ring.io solving and how is that benefiting you?** I can see when my callers are calling and listen in on calls. Before I started using ring.io I had no way of knowing if my callers were doing their job or note because they are all remote workers. I can listen to recordings and give the callers tips on what they did or did not do. ### 6. Amazingly smooth and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Amir A. | Outside Sales Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Ring.io?** How well it intergrates with all of our systems **What do you dislike about Ring.io?** Sometimes there are glitches when texting or calling people. **What problems is Ring.io solving and how is that benefiting you?** It is helping me have an overall better outreach to customers when reaching out to multiple people per week ### 7. Great salesforce integration, good reporting, you can target quickly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2025 **What do you like best about Ring.io?** Extensive reporting feature, you can even send sms **What do you dislike about Ring.io?** the user interface is ugly , dont like the colour **What problems is Ring.io solving and how is that benefiting you?** NA **Official Response from Sam Aparicio:** > Thank you for your review! Just to let you know that we are days away from launching a new, revamped, and definitely sexxxier user interface, hope you get a chance to check it out! If you want in on the beta please reach out --sam@ring.io ### 8. Ring.IO **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony I. | Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Ring.io?** This platform is amazing. Makes work very easy without ay issues **What do you dislike about Ring.io?** You need a really good Internet connection or audio issues will persist **What problems is Ring.io solving and how is that benefiting you?** Cpmmunications and sales startegy. ### 9. Features **Rating:** 5.0/5.0 stars **Reviewed by:** Avtar C. | Manager Prodcut sales, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Ring.io?** Ring Local features by ring.io is amazing **What do you dislike about Ring.io?** SMS options is not available with basic features **What problems is Ring.io solving and how is that benefiting you?** SMS options ### 10. Quick and Easy Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Nick S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Ring.io?** I really enjoy that we can leave notes on calls that have been completed. While on a phone call, I can easily make notes and refer back to them when clients call back in. **What do you dislike about Ring.io?** There isn't much to dislike! I can see all notes for calls with clients to stay on top of everything. **What problems is Ring.io solving and how is that benefiting you?** It is sovling keeping all information in one place. Keeps notes clean and simple to review to make sure that a client feels heard refering back to call notes. ### 11. great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Ring.io?** competitive prices and fast customer support. **What do you dislike about Ring.io?** sometimes it glitches out with the web phone app and live monitor but bugs are minimal and far in between. they're quickly fixed when addressed **What problems is Ring.io solving and how is that benefiting you?** makes merger with my crm seamless for a more streamlined experience with my agents. ### 12. The GREATEST auto dialer in history!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Ring.io?** RING IO is going to take over the CRM and dialer industry by 2024! Very certain, I've used multiple platforms and none are quite like this, they have ring local which changes your number constantly and avoids being marked as spam, they also auto drop voicemail, text and email for unanswered calls. Which basically automated your whole dialing system. Stan is professional and has helped make our life insurance business more profitable. As soon as I started using Ring io I made $1,200 sale!! instantly!! My agents are making $3,000 sales their first week on this dialer, we purchase second chance leads and we use ring io! They also don't play annoying tones after each dial, so it's impossible to be a frustrated salesmen or business owner if you own ring io because before you can have emotions about how a call went, your next persons already on the phone!! I don't know where we would be or what we would use without Stan at ring io!! Other systems watch out, this one is UNBEATABLE! Top tier. **What do you dislike about Ring.io?** No complaints! Ring up has helped my team **What problems is Ring.io solving and how is that benefiting you?** Automating our life insurance business ### 13. Great Dialer resource for efficiency and features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Ring.io?** very easy to uses great intergration with CRM and mobile app. tracker works well and makes follow up a breeze **What do you dislike about Ring.io?** Very rarely it will get clunky and choppy in calls but 9/10 times magic fixer will fix issue. If not support wil have you back up and running within a few hours **What problems is Ring.io solving and how is that benefiting you?** Work from home dialer application for sales outreach, allowing ease of use in home for job requirments with support like having your own IT department. ### 14. Love Ring.IO **Rating:** 5.0/5.0 stars **Reviewed by:** Chuck M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2023 **What do you like best about Ring.io?** We loved the eavesdrop feature on Ring.io. It helped us with teaching my business to my daughter and allowing her to take notes so that I could focus on listening to my customers without making sure I got everything down. **What do you dislike about Ring.io?** The only real downside to Ring.Io is the cost of it. We weren't told that it would be double to have the amount of people on there that we did. We were told $60 I believe, but then I started getting billed double and the lady who was supposed to be helping us wasnt very helpful or kind. The rest of the people at Ring.io are fantastic and incredibly helpful. **What problems is Ring.io solving and how is that benefiting you?** We were both able to be on calls, keep track of how many calls we were making, set goals that kept us on track, and easy integration between our CRM and Ring.Io. ### 15. Straight foreward UI and clear call quality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Ring.io?** The UI is clean and flows well. We've utilized HubSpot Integration to connect caller profiles seamlessly within the web phone. Thanks for releasing the Android App!! **What do you dislike about Ring.io?** If I accidentialy paste text into the dial box of the android app phone, I can't delete the text from the android app, I need to log into the windows web phone to clear the dial box, A minor issue that only takes 3 minnutes to fix as long as I'm near a windows box. **What problems is Ring.io solving and how is that benefiting you?** Need to call lots of #s from a browser in a short period of time. Ringio.io's simple and user-friendly UI does a great job of recording and tracking call outcomes. ### 16. Ring.io is Phenomenal! Skip over all of those expensive dialers - this is THE ONE! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan M. | Business Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about Ring.io?** Much lighter-weight than alternatives we've tried. I love the Ring.io is so simple and so straightfoward. You can pick it up and start using it at a high-level almost immediately. The Ring Local area code matching add-on is a MUST. No question. You can make it stick or not sticky (meaning each time you call the same contact, it will call from the same number or not. Texting has recently been improved in a HUGE way. The ability to format my messages is crucial and the new update has allowed for just that. Ring.io's support is PHENOMENAL. How many companies do you know of that will respond to a chat in real-time, almost immediately? It's some of the best support I've ever seen, personally. **What do you dislike about Ring.io?** Ring.io could use some GUI edits. For instance, the SMS box remains only one line, no matter how much text you've typed. This definitely makes some messages difficult to format, particularly if you have to go back and edit something before sending. Beyond that, the ability to text (without calling) any phone number, would be GREAT! Currently, you can type in a number to call, but not text (unless you've already been in a call with that number). Many times, it would be great to be able to type in a number and text it immediately. **What problems is Ring.io solving and how is that benefiting you?** The ability to dial quickly and accurately from lists built inside of my CRM. To be success in my role, I need to make many, many calls per day (100+). Ring.Io allows just that (while area code matching) and doesn't put a strain on my system. ### 17. Very reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Giovanni J. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Ring.io?** I like the ease of use as well as the consistency **What do you dislike about Ring.io?** I don't have anything negative to say about it **What problems is Ring.io solving and how is that benefiting you?** I've not experienced any problems that have not been resolved by restarting the app, or reaching out to support staff. ### 18. Unparalleled efficacy in streamlining our business communication processes. **Rating:** 5.0/5.0 stars **Reviewed by:** Ray J. | Interim CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Ring.io?** Ring.io has not only met but exceeded our expectations. For businesses looking to elevate their communication strategy while preserving the essence of human connection, Ring.io is a perfect choice. We look forward to many more years of success with this remarkable tool. **What do you dislike about Ring.io?** Would like to separate vm from live calls. **What problems is Ring.io solving and how is that benefiting you?** No more toggling between systems or manual updates. The true gem in the Ring.io suite for us has undoubtedly been the Power Dialer. Its capability has revolutionized our marketing outreach. By allowing our team to leave commercial messages after hours, we've tapped into a time-efficient method to reach hundreds of potential clients. The results speak for themselves, leading to substantial engagement and conversions. ### 19. Support is quick to respond and resolve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about Ring.io?** local dialer , support , phone call quality and easy to use interface **What do you dislike about Ring.io?** none to mention at this time. The product is user friendly **What problems is Ring.io solving and how is that benefiting you?** prospecting.Contacting prospects with a local phone number increaces pick up rate ### 20. Awesome tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joyce P. | Sales Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 08, 2024 **What do you like best about Ring.io?** Very easy to use, I like it very much. Thanks **What do you dislike about Ring.io?** a bit pricey :) they have a lot of cool features but you need to upgrade **What problems is Ring.io solving and how is that benefiting you?** the quality of calls and the performance of the team ### 21. Very efficient and more than just a dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Ring.io?** Ability to auto send vm + sms + email all in a click of a button **What do you dislike about Ring.io?** There is no ability to sequence for a call list **What problems is Ring.io solving and how is that benefiting you?** It helps us dial 10X more calls in the limited time that me and my sales reps have. It also helps to tap the customer by various ways by auto sending sms and email after the call ### 22. Great Service with one tiny drawback **Rating:** 3.5/5.0 stars **Reviewed by:** Nathan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Ring.io?** I love that I can click on a phone Icon and it starts making the call without me having to dial the number. It saves time and is easy to use. The layout of the interface is simple and easy to navigate. **What do you dislike about Ring.io?** The way I use the phone Icon I also try to use with the message icon. The problem is when you click the message icon it will only text the first number displayed. I have actually called the customer service and let them know about this issue. Hopefully it will be resolved soon. **What problems is Ring.io solving and how is that benefiting you?** It helps speed up the process of making lots of calls in addition to making the data very easy to track. I appriciate the ease of seeing how many calls Ive made in a day in addition to setting goals to shoot for. ### 23. awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Mervin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Ring.io?** very helpful esp taking notes and from pipedrive to ring IO calling system is very convenient **What do you dislike about Ring.io?** you should add other CRM connected to ring IO i mean where we can save notes not only in pipedrive **What problems is Ring.io solving and how is that benefiting you?** need to add CRM so that we can save it directly not only pipedrive ### 24. very easy to navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Ring.io?** Easy to navigate/simplicity of directions **What do you dislike about Ring.io?** When it popoup when you are not using it. **What problems is Ring.io solving and how is that benefiting you?** ability to make call efficently and quickly ### 25. One of the best companies we have ever worked with! **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Ring.io?** They are not full of red tape and rules, but they instead listen and do their best to help. They are flexible and eager to find solutions. **What do you dislike about Ring.io?** Nothing that I can think of. The only criticism would be the aesthetics of the product, but as everyone knows this is the least of your concerns as a business owner. You want function and it is clear they pick function over aesthetic and that is why their product rocks! **What problems is Ring.io solving and how is that benefiting you?** Power dials, ringless voicemail drops, sms, integrates seamlessly with our CRM, tracking and data analytics are great. We have been with 3-4 different voip and dialers and this is the one we will likely use forever. ### 26. Dont walk, Run... AWAY! **Rating:** 0.0/5.0 stars **Reviewed by:** David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2023 **What do you like best about Ring.io?** Irena was helpful when we had to deal with the constant glitchyness **What do you dislike about Ring.io?** Unprofessional and untrustworthy from the top. When our company was giving a presentation by the CEO of ring.io, Stan, we asked direct questions regarding processes for using their software. The question was when would we be able to deploy the voicemail drop, the CEO said once the voice mail begins you can deploy the voicemail drop (avoiding having to wait all the way through to the end of the voicemail and beep before deploying). Turns out he was wrong, and after months of using ring.io and spending hundreds of thousands of dollars on marketing, we were made aware that only half of our voicemail would be recorded because we did not wait until the beep. The fact is the software is glitchy, we consistently had problems, and when we asked for a refund (of our fees, not our lost marketing spend) due to the CEO making such a huge mistake, we were offered $150. Take your business somewhere else, I promise this is not a software partner you want. **What problems is Ring.io solving and how is that benefiting you?** It didnt solve problems, it created them.... along with a tremendous amount of lost revenue. **Official Response from Sam Aparicio:** > Hi David, thanks for submitting a review of Ring.io even if bad. I (Sam, not Stan) am the CEO of Ring.io. I want to start by apologizing for the experience you had with us. We've done a lot of soul searching in the last few weeks about where we went wrong. 1) We were not sufficiently clear about our Voicemail Drop technology. For the record, when you signed up we did not have Automatic Voicemail Detection and now (May 2023) we do. That's the piece that allows our platform to automatically detect the voicemail beep and allows reps to "fire and forget" voicemails. Perhaps your team asked and we failed to provide a clear explanation of how it works, and we then also failed to train your team on the proper procedure to drop a voicemail. 2) When you reached out to us upset about the lost money that this misunderstanding created, our team became defensive (because they felt accused) and instead of understanding the disruption that the situation created, they offered you a small credit, which you took as an insult, something that was not meant but nevertheless was delivered. We are a small company of 12 people who are trying very hard to provide the best possible product and the best possible experience, and in your case we failed, so we deserve this bad review. I personally wish you better luck with another vendor and would love to, in time, earn another chance to win your business. Sam Aparicio CEO, Ring.io sam@ring.io ### 27. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** George V. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Ring.io?** I have been using Ring.io for the last several years. I am very much happy with their service. **What do you dislike about Ring.io?** If they can increase their customer service reply time, that will be great. **What problems is Ring.io solving and how is that benefiting you?** It is connected with our CRM, and it is beneficial. ### 28. Best available dialer for Real Estate Brokers and Sales Persons **Rating:** 5.0/5.0 stars **Reviewed by:** Michael O. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Ring.io?** Easy to use, and it's connect to your web browser so it's super easy to IMMEDIATELY dial any number. If time is of the essence, then using Ring.io will definately save you time, money and energy. Also, the intergration with Zoho CRM is amazing! And, the capability to do video calls during a call is mind blowing! Best value on the market, by far! **What do you dislike about Ring.io?** Honestly, nothing as of yet. I use the platform for dailing sessions and one off calls. I haven't found a "I dislike" this about Ring.io, yet. **What problems is Ring.io solving and how is that benefiting you?** Ring.io is the master at reducing clicks... Everthing pushes into the CRM, magically! And Every number is click-to-call, even if you're not in your CRM. Ring.io saves time, and the cost saves ton of money over other less worthy dialers! ### 29. The product coupled with the customer service is as good as it gets. **Rating:** 5.0/5.0 stars **Reviewed by:** Zach H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Ring.io?** The software/service is excellent. For someone aiming to do high volume calling in the most efficient and easiest fashion, Ring.io is the best. **What do you dislike about Ring.io?** I have yet to find something I dislike. It's a solid service. **What problems is Ring.io solving and how is that benefiting you?** Ring.io allows us to contact a high volume of people and the either automatically or very simply record our results in ways that are meaningful. ### 30. Ring i0 helps save time with easy dialing and SMS to prospective clients **Rating:** 4.0/5.0 stars **Reviewed by:** Luke A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Ring.io?** Simple integration and prompts. Works excellent with pipedrive for documenting calls and keeping track **What do you dislike about Ring.io?** Being able to text from a mobile app would be very convenient and a nice add on in the future **What problems is Ring.io solving and how is that benefiting you?** Saving time for dailing numbers and tracking calls with propspectives in crm ### 31. CRM Administrator **Rating:** 4.5/5.0 stars **Reviewed by:** Glen L. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Ring.io?** The ease of operation and setup. Their team was also willing to make changes to the system to accommodate our needs as a company. The auto dialer worked just as it was described simplistically and accurately. **What do you dislike about Ring.io?** Our company is always looking to grow; to do that, we need a way to train. Unfornataully there was no way to create a training library, nor was there a way to build keyword searches or the reputation of words being spoken. **What problems is Ring.io solving and how is that benefiting you?** It gave us the opportunity to use an auto dialer and push data directly into Zoho CRM. ### 32. Very responsive and integrates well! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Ring.io?** I like how it integrates with my CRM well and I like the support received once we began using the solution. Very responsive and nothing is missing from the CRM. **What do you dislike about Ring.io?** The power dialer doesn't work very well. It creates duplicate numbers. It would be nice if it didn't repeat numbers and included names for each number. Like if a single contact has multiple numbers, all numbers show alongside the contact name. **What problems is Ring.io solving and how is that benefiting you?** Being able to sync all calls seamlessly to our CRM for transparency, data, and call tracking. I am able to be more productive using this tool and see an accurate reflection of my productivity. ### 33. Reliable and convenient phone services. **Rating:** 5.0/5.0 stars **Reviewed by:** megan c. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about Ring.io?** The texting feature, the fact that it has a caller ID, and that they email you for every missed call, missed text, and for every voicemail. It makes it easy to keep up with and reach back out in a timely manner. **What do you dislike about Ring.io?** Sometimes it will freeze up and stop working sound-wise. I will have to end a call and recall after the magic eraser. Also, I would like to see photo texting soon. **What problems is Ring.io solving and how is that benefiting you?** It makes it easier to have online phone calls rather than plug-in at the desk. Less wires, less noise to interrupt calls. We work in a client-facing office where we are calling clients non-stop and it truly is nice to have it noise-controlled, and recorded. ### 34. Ring.io is a game changer for saving time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Ring.io?** I love the simplicity and efficiency of their dialer system. It syncs well with the Pipedrive platform I love that I can work strictly from my computer system now. Their customer service is the best I have experienced in such a long time. It certainly makes it easier to trust a product and give it a real test drive. I am extremely happy with my membership so far. **What do you dislike about Ring.io?** The interface looks and feels dated from a front-end standpoint. **What problems is Ring.io solving and how is that benefiting you?** I can now conduct all of my work activities from my desktop and no longer need to dial or sync my calls to my phone manually. It is a major time saver. ### 35. Very simple and easy system. Easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Paul A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Ring.io?** It's ease in functionality. I like the fact that I can choose Ring local and custom numbers. It integrates very nicely with Zoho CRM. **What do you dislike about Ring.io?** No power dialer function. But it's okay. Works just as good. **What problems is Ring.io solving and how is that benefiting you?** It allows me to connect with my prospects and power dial through my customized lists. ### 36. Great Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Emily B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Ring.io?** Easy to navigate, simple to learn! There is a magic fixer button that you can use if you ever run into an issue and it works 100% of the time for me! Rarely ever any glitches! **What do you dislike about Ring.io?** There was a glitch with transferring people, it would transfer but keep you on hold so you wouldn't know. But you were able to pull up the ring.io admin to check that the client was with the right department! **What problems is Ring.io solving and how is that benefiting you?** Having contact informaton on the screen when a client calls in is a life saver! Makes the calls go so much smoother and the performance increase tremendously! ### 37. The support and onboarding team really cared about our success. **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2023 **What do you like best about Ring.io?** The eas of Integration with our CRM and the onborarding team were second to none. They answered questions quickly and showed positive results. Not just a SAAS company. **What do you dislike about Ring.io?** Nothing. It was a great experience from the beginning. **What problems is Ring.io solving and how is that benefiting you?** Speed Dialing from our CRM ### 38. Ring.I.O is reliable and easy to use. Great customer support if necessary to call. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Ring.io?** Has easy tips that you can fix before having to call for help. Also they have updated the features which is great on our end! **What do you dislike about Ring.io?** I dont have much to say for What I dont like, The only thing I can think of is there is no option to text or recieve photos on the app while using on my phone. **What problems is Ring.io solving and how is that benefiting you?** Helps by using a third party in bewteen app for us to protect our personal infomation. ### 39. Great Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2023 **What do you like best about Ring.io?** Ring.io is a very powerful tool. The admin tools were very helpful **What do you dislike about Ring.io?** Because it is so powerful, it is very expensive. **What problems is Ring.io solving and how is that benefiting you?** I gave us unique numbers for our staff and we could record calls. ### 40. Easy, most of the time reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Hannah S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Ring.io?** I like how I can text on it - very helpful when communicating with certain clients Transfer calls are easy to do as well **What do you dislike about Ring.io?** Sometime Ringio glitches and it can be inconvenient **What problems is Ring.io solving and how is that benefiting you?** the ability to put people on hold customer service is always helpful if any issues arise ### 41. Great service and customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Richard R. | Disability Insurance Specialist | Life Insurance Broker, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Ring.io?** It works, period. It is reliable and the few times I may have had minor issues, their customer service addressed my issues promptly and completely. They really seem to care about their customers. **What do you dislike about Ring.io?** I really can't think of anything, but f I have to choose something to fulfill the minimum character requirement of this section, I would have to say the interface of their customer portal should be updated. **What problems is Ring.io solving and how is that benefiting you?** Makes it easy to track call history ### 42. Poor customer service who blames the user for service downtime. **Rating:** 0.0/5.0 stars **Reviewed by:** Daniel M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Ring.io?** The features promised are great and appealing.... but the lack of uptime and usability make it not worth the time. The mobile app sounded cool but now I'm scared to try it lol. **What do you dislike about Ring.io?** They claim a 99% uptime guarantee, but when I experienced anything less than that, the guarantee was never honored. The customer service reps blamed me for their issues. **What problems is Ring.io solving and how is that benefiting you?** At the moment, if they can make good on their promises, they'd be a great sales phone system. **Official Response from Iryna Koshelieva:** > Hi Daniel, we are sorry you had a negative experience using Ring.io. Our provider's issues caused the downtime you refer to; unfortunately, we could only reactively respond at that time. Since then, we've implemented an upgrade that helps Ring.io stay up even when our provider experiences troubles. Please check our downtime stats here -> https://status.ring.io/. ### 43. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2023 **What do you like best about Ring.io?** Calls being recorded and good customer support **What do you dislike about Ring.io?** Wish there was an option to transcribe calls **What problems is Ring.io solving and how is that benefiting you?** Helps with quality assurance ### 44. Its easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Ring.io?** It's not complicated and very easy to use. **What do you dislike about Ring.io?** I can't think of any everything about it is great! **What problems is Ring.io solving and how is that benefiting you?** It a great solution for making calls and choosing a number I wanted to use easily, I can receive inbound calls using numbers that are saved on the dialer and shows me so much detailed information on outgoing and inbound calls. ### 45. Amazing Fast Paced Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Ring.io?** The fact that this product is the single most amazing thing that has ever been invented should say alot! Literally have everything I need in the palm of my hand. Super fast and easy to use. Learning it is a breeze as well! **What do you dislike about Ring.io?** There is not that makes my work life difficult with this, just that if you are not using it for 30 min, it will log you out. I am not sure if it is in the settings, but I am sure it is an easy fix. **What problems is Ring.io solving and how is that benefiting you?** The problem that are being solved hen using this product is the flipping through different programs looking for information we might need. I don't need to flip between tabs anymore. I have it all in one spot, and it is fantastic. ### 46. Excellent call center functionality and value **Rating:** 4.5/5.0 stars **Reviewed by:** Chase T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Ring.io?** We are big fans of the ease of use, reliability, and cost of Ring.io. Configuring IVRs is a simple process. It is also very easy to add users and account numbers. The built in reporting metrics provide a lot of useful info, and there are several great tools for call center supervisors to monitor Quality of Service.The softphone is a Chrome extenion which makes deployment to users an easy process, and the customer service is honestly one of the best I've encountered. **What do you dislike about Ring.io?** There are no operational drawbacks that we have encountered using Ring.io for our business. There are some instances where we wish we had more access to the raw call log data, but that is because we are insane about custom reports. The only other item on our wish list is a mobile app. **Recommendations to others considering Ring.io:** We strongly recommend Ring.io for small and medium-size call center operations. The cost-benefit ratio is unmatched. **What problems is Ring.io solving and how is that benefiting you?** We use Ring.io to deploy call centers for projects of various lengths. It allows us to quickly spin up numbers, configure new users, and get folks working. We create departments to handle different language prefences and have various IVR options available to us to reduce call center agent load. We have been able to bring the Call Center aspect of our business model almost entirely in house as a result. Which saves our clients money, and allows us to provide them with more custom solutions more quickly. ### 47. Great phone service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Ring.io?** Recognizing phone number on your screen and be able to call from your computer are number one **What do you dislike about Ring.io?** There is really nothing I dont like about this company. Maybe be able to do text campaign **What problems is Ring.io solving and how is that benefiting you?** Intergation with our system ### 48. Great option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Ring.io?** Has all the features I need to dial through the day. Would definitely recommend. **What do you dislike about Ring.io?** Every so often I have to reinstall but not too diruptive **What problems is Ring.io solving and how is that benefiting you?** Creating a better flow with business dev ### 49. Easy to use dialer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Ring.io?** It's easy to use and reliable for making calls during the day **What do you dislike about Ring.io?** Sometimes the dial count would reset itself but when I reached out to Ring.io they resolved it quickly. **What problems is Ring.io solving and how is that benefiting you?** Efficiently dialing to prospects, and integrates with our CRM so it's great ### 50. Couldn't live without it! **Rating:** 5.0/5.0 stars **Reviewed by:** Gerard B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2019 **What do you like best about Ring.io?** The ability to see the productivity of remote sales reps **What do you dislike about Ring.io?** We have had the program a couple of weeks so far, at this point, we don't have any complaints. **Recommendations to others considering Ring.io:** Buy it now! **What problems is Ring.io solving and how is that benefiting you?** Understanding in th real tim the productvity of remote sales reps ## Ring.io Discussions - [What is Ring.io used for?](https://www.g2.com/discussions/what-is-ring-io-used-for) - 2 comments - [View Ring.io pricing details and edition comparison](https://www.g2.com/products/ring-io-ring-io/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-23+15%3A57%3A16+-0500&secure%5Bsession_id%5D=84e014dd-60e0-488b-ac4a-cc083b7a32a9&secure%5Btoken%5D=a4fd2885f94e66b0f36eae9ed7e6cc731d418e137fabeeac6c52d149994ad64f&format=llm_user) ## Ring.io Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) ## Ring.io Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - MMS Marketing - Personalization - Transactional SMS **Channels** - Voice - Mobile SMS - Email **Generative AI** - AI Text-to-Speech **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Analytics** - Open Rates - Link Activity **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Contacts** - Personalization - Information Locater - Record Prospect Data **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Templates **Personalization** - Custom Reports - Dashboards - Goal Setting **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording **AI and Automation** - Lead Prioritization - Lead Scoring **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **Administrative** - Integration - Behavior Monitoring **SMS Platform** - Reporting - Automation - Short Codes - API Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis ## Top Ring.io Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,566 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,355 reviews)