DocuWare

By Ricoh USA, Inc

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4.2 out of 5 stars

How would you rate your experience with DocuWare?

DocuWare Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Perceived Cost

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DocuWare Integrations

(3)
Integration information sourced from real user reviews.
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DocuWare Reviews (27)

Reviews

DocuWare Reviews (27)

4.2
27 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and document organization, highlighting how it simplifies the management of large volumes of files. Many appreciate its ability to streamline workflows and enhance productivity, making it a valuable tool for teams. However, some users note that the interface can be complex for beginners, which may require additional training.

Pros & Cons

Generated from real user reviews
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Mustafa L.
ML
Network Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Docuware: Game-Changer for Going Paperless with Easy UI and Great Support"
What do you like best about DocuWare?

Docuware has been a game changer in our organization. Large organization like ours were heavily relied on manual papers. However, with the digitalization trend now going paperless is the way. Docuware helped speed up the process with its easy access and friendly UI and automation. Implementing Docuware and replacing the paper system with paperless were smooth thanks to the Greate customer support and continue updates and improvements. The integration was easy and fast thanks to the structure of the docuware . Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Docuware biggest challenge was to onboard new user to train and work on it. It was need for learning curve to start working on it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"DocuWare: Intuitive, Secure Document Management That Boosts Productivity"
What do you like best about DocuWare?

What I like most about DocuWare is how easy it makes managing and finding documents. Instead of searching through emails or shared folders, everything is stored in one place and can be found quickly using keywords or indexes. The workflow automation is also very helpful, especially for approvals and document routing. It saves a lot of time and keeps processes moving without needing constant follow-ups. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

The biggest challenge was the initial setup. Configuring document types, indexes, and workflows takes some time, and it helps to have someone with experience involved. Some parts of the interface could also feel a bit more modern. Once everything is configured it works well, but the learning curve at the beginning can be a little steep. Review collected by and hosted on G2.com.

Shumani N.
SN
Media Buying
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to Use, Safe, and Efficient"
What do you like best about DocuWare?

Its easy to use and safe, ease integration Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

It is efficient to use but time consuming Review collected by and hosted on G2.com.

Sneha D.
SD
Manager product sales
Mid-Market (51-1000 emp.)
"Effortless Document Management with Clear Structure"
What do you like best about DocuWare?

It provides a clear, structured way to store, index, and retrieve documents—cutting down on time spent searching for files. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

While the interface is clean, mastering indexing, workflows, and configuration can take time—especially for non-technical teams. Review collected by and hosted on G2.com.

Ruchi S.
RS
Business Development Exceutive
Small-Business (50 or fewer emp.)
"DocWare is best for Go Paperless!!"
What do you like best about DocuWare?

DocWare is best for storage the large amount of documents. We can easily access to large volume of data from analysis. It is easy to use. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

The dislike about the DocuWare is the cost is little bit high. Overall I did not see any major dislike. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Adaptive document management powered by DocuWare"
What do you like best about DocuWare?

Its ability to interpret and digitize damaged documents — thanks to its intelligent recognition engine — is remarkable. I also love how it auto-creates descriptive fields from each file’s content and dynamically adapts review routes according to data {no micromanaging required}. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Sometimes the system’s auto-updates tweak personal settings — small shifts, but enough to remind me that «smoother» could still mean better. Review collected by and hosted on G2.com.

Sindhu C.
SC
Software Developer
Information Technology and Services
Enterprise (> 1000 emp.)
""RicohDocs: Smart Document Management Simplified""
What do you like best about DocuWare?

RicohDocs offers a user-friendly interface with powerful document management features. Its workflow automation and secure access controls greatly enhance productivity and data safety. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

RicohDocs can sometimes feel slow when handling large volumes of data. The initial setup and customization may require technical assistance, which could be a challenge for smaller teams. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Excellent Document Management System"
What do you like best about DocuWare?

RicohDocs is an excellent document management system that streamlines business processes with its user-friendly interface and robust features. It offers seamless document storage, retrieval, and sharing capabilities, making it ideal for teams aiming to enhance productivity and collaboration. The integration options and customizable workflows are particularly noteworthy, allowing organizations to adapt the platform to their specific needs. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

Initial Setup and Cost could be more better. Review collected by and hosted on G2.com.

Jason O.
JO
Chief Operating Officer/CMO
Small-Business (50 or fewer emp.)
"Office automation made simple for the average user"
What do you like best about DocuWare?

I really like everything. Its integration with mobile. Its easy to use. Its build in automation. How it manages my documents and recods. how it integrates into MS Office. And lets not forget on the desktop HOT FOLDER. It is a life saver. I dont have to go serching for docs, or sort through all the mess with google docs. I use it everyday with ease. I haven't had to use customer support yet but im sure it is easy as well. Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

There really isnt anything that I don't like that I have found yet. I'm sure that there will be something, as any and every app has their issues. Review collected by and hosted on G2.com.

PG
Mid-Market (51-1000 emp.)
""RicohDocs: A Document Management Solution ""
What do you like best about DocuWare?

1- Collaboration Tools : User often find the collaboration features of RicohDocs to be valuable . this foaster better teamwork and enahance collaboration within organizations

2-Document Security : Security is a crucial aspect of document management, and RicohDocs offer robust security features

3-Serach Functionality : the search functionality in RicohDocs is often praised tools by users Review collected by and hosted on G2.com.

What do you dislike about DocuWare?

1-Customization Limitations : Some users face a issue with their limitations in term of Customizations certain aspect of RicohDocs to align with their specific bussiness requirements

2-Integrations challenges : In this their face challenges when we integrate the software with others system and applications

3-Performance issue : Some user reported about performance issues, their is slow loading times when weworking with large Volume documentations Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

DocuWare Features
Device Syncing
Web Interface
File Type Support
File following
File Sharing
Simultaneously Editing
User and Role Management
Policies and Controls
Device Management
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DocuWare