The expanded functionality beyond standard email sync, especially features like Time Slots and multi-opportunity logging. Our sales team really values the increased visibility in Salesforce. The ability to customize which additional object fields are exposed in the RG side panel based on user needs rather than a one size fits all approach, is also an advantage. Review collected by and hosted on G2.com.
One challenge was the amount of troubleshooting required during our pilot, primarily related to the initial configuration. It took time and coordination with Support to get everything working as expected. Once those setup issues were resolved, the system has been stable and is now functioning with minimal issues. Review collected by and hosted on G2.com.







