Top 10 REVE Chat Alternatives & Competitors

Top 10 Alternatives to REVE Chat Recently Reviewed By G2 Community

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Fin by Intercom
By Intercom, Inc.
4.5/5
(3,763)
Product Description
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
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Reviewers say compared to REVE Chat, Fin by Intercom is:
Slower to reach roi
More expensive
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk

LiveChat
By Text
4.5/5
(786)
Product Description
Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.
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Reviewers say compared to REVE Chat, LiveChat is:
Slower to reach roi
Easier to admin
Better at meeting requirements
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk

Helpshift
By Helpshift
4.3/5
(381)
Product Description
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
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Reviewers say compared to REVE Chat, Helpshift is:
Slower to reach roi
More expensive
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk
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Drift
By Salesloft
4.4/5
(1,256)
Product Description
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
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Reviewers say compared to REVE Chat, Drift is:
Slower to reach roi
Categories in common with REVE Chat:
Live Chat
Chatbots

Zendesk for Customer Service
By Zendesk
4.3/5
(6,694)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Reviewers say compared to REVE Chat, Zendesk for Customer Service is:
Slower to reach roi
More expensive
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk

LiveAgent
By QualityUnit
4.5/5
(1,531)
Product Description
LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Reviewers say compared to REVE Chat, LiveAgent is:
Slower to reach roi
Easier to do business with
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk

Sprinklr Service
By Sprinklr
4.3/5
(720)
Product Description
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.
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Reviewers say compared to REVE Chat, Sprinklr Service is:
Slower to reach roi
More expensive
Categories in common with REVE Chat:
Live Chat
Chatbots
Help Desk

Rocket.Chat
By Rocket.Chat Technologies
4.2/5
(355)
Product Description
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
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Reviewers say compared to REVE Chat, Rocket.Chat is:
Slower to reach roi
Categories in common with REVE Chat:
Live Chat

Front
By Front App
4.7/5
(2,412)
Product Description
Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Reviewers say compared to REVE Chat, Front is:
Slower to reach roi
Easier to do business with
Better at meeting requirements
Categories in common with REVE Chat:
Live Chat
Help Desk

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