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Resource Management by Smartsheet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

User Insights

Average based on 142 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Resource Management by Smartsheet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Resource Management by Smartsheet, and what problem is it built to solve?

Resource Management by Smartsheet helps teams plan and allocate people across projects, track workloads and time, and get a clearer view of who is available or overcommitted. It is used to bring resource planning and project work into a more coordinated view.

What languages does Resource Management by Smartsheet support?

Resource Management by Smartsheet supports 1 language: English.

What company sizes and industries is Resource Management by Smartsheet the best fit for?

Resource Management by Smartsheet is used across small and mid-sized organizations, with users also coming from larger enterprises. The industries with the clearest presence include design, marketing, technology, and consulting.
  • Small businesses: A strong fit for teams using it to coordinate project work, time, and budgets.
  • Mid-market companies: Teams use it to manage workloads and resource allocation across projects.
  • Design and marketing: Common use cases include studio or agency scheduling, time tracking, and client-project planning.
  • Technology and consulting: Teams use it to plan staff capacity and track time and project budgets.

How long does it take to implement Resource Management by Smartsheet across a team?

Implementation timelines vary, but going live in under a month is the most commonly reported experience. Some teams report a longer rollout, particularly when setup and team processes require more work.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported regularly
Under 1 day Reported less often
3–6 months Reported occasionally

What customer support options does Resource Management by Smartsheet provide, and how do users find the overall support experience?

Chat is available for customer support. The experience can be responsive and helpful, especially during onboarding, though users also encounter cases where support is slow or does not resolve technical issues effectively.

What is the experience like for teams switching to Resource Management by Smartsheet from another tool?

Teams moving to Resource Management by Smartsheet often want better visibility into staffing, resource capacity, time, and project budgets than they had with spreadsheets or separate project and time-tracking tools. The transition can consolidate planning and tracking in one place, with users valuing the clearer resource picture while noting that setup and learning the workflow may take effort.

What features or capabilities could make Resource Management by Smartsheet even more useful?

More flexible editing, reporting, and project detail would make Resource Management by Smartsheet more useful for teams with complex or frequently changing work.
  • Make scheduling changes quicker: Add drag-and-drop reassignment, bulk date updates, and easier adjustments when project timelines shift.
  • Expand reporting and exports: Provide more customizable filters and views, with clearer ways to combine project, time, budget, and fee information.
  • Support more detailed project work: Add richer task-level detail, including dependencies and additional project phases.

Resource Management by Smartsheet Reviews (142)

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Reviews

Resource Management by Smartsheet Reviews (142)

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4.0
142 reviews

What do users say?

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Pros & Cons

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Katie V.
KV
Katie V.
Project Manager
Design
Mid-Market (51-1000 emp.)
"Use of 10X as a Project Manager"
5/5
What do you like best about Resource Management by Smartsheet?

I like that I can accurately keep track of my time and my projects time. It's also nice to be able to keep a daily track of the budget. Another thing that I really like about this program is the expense and fee reports and the time reporting outputs. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

At times I tend to dislike the calendar view and how you have to drag it to see later months. I also at times find the filtering system does not work properly. There is not much I dislike about this program, as a new user I find it very easy to pick up and use Review collected by and hosted on G2.com.

TH
Tilly H.
Tilly Haines - Digital Marketing Executive
Small-Business (50 or fewer emp.)
"Really useful for our agency team"
4.5/5
What do you like best about Resource Management by Smartsheet?

I really like that you can see a clear break down of hours for your working day.

We use 10000ft to schedule in our work for clients and to give a clear image of how many hours are being spent on certain areas of work or on certain projects and by which staff. As we often bill hourly, it's really helpful to accurately keep track of our work and invoicing - plus, it's great for organisation! Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I think the calendar function could do with some tweaking - maybe by allowing you to allocate each block of time to a specific time during the day (e.g. 1 hour on 10000ft can be added to your calendar as 1 hour at 1pm).

Overall though, I think it's easy to use. Review collected by and hosted on G2.com.

RH
Robyn H.
Project & Office Executive
Small-Business (50 or fewer emp.)
"Great Time Tracking and Management Tool"
4/5
What do you like best about Resource Management by Smartsheet?

It gives summaries of all work on specific projects. It also allows you to track all the work you do as well as what you do in that time. This is super useful when writing reports and feeding back to clients on the work we do for them. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

All the features are great but there could be more that would mean we wouldn't have to use so many tools alongside it. Perhaps an integration with CRM? Review collected by and hosted on G2.com.

MI
Maria I.
Reporting Analyst
Mid-Market (51-1000 emp.)
"User friendly, but not too much options for more complex projects"
4/5
What do you like best about Resource Management by Smartsheet?

I like it is user friendly and since I am in charge with training new employees within my company, it is not something very difficult for new comers to understand. I also like the possibility of integrating it with other apps. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I don't like the fact that I cannot customize more the reporting part - for eg. I can select only two categories to show. I cannot create subfilters in reporting - for eg. I select two different people tags and I would like to have a possibility to select the people with both of the tags but, however, I can see all the people who have at least one of them. The cost management section is really underdeveloped and the tool cannot be used for this from my point of view, as you only enter the expense category, the date and the values, which is just not enough. Moreover, if you would like to record all expenses, the process is time consuming as you need to go to each project manager and register the expense on their name. The new task management section is not very useful, as it cannot be used as an action list, since you cannot report it and the statuses are nothing automatic. Review collected by and hosted on G2.com.

KH
Kelly H.
Partner
Mid-Market (51-1000 emp.)
"Transformed how we manage our teams"
4/5
What do you like best about Resource Management by Smartsheet?

Prior to implementing 10kft, we were using a mix of Excel, Quickbooks reports, and home grown tools to manage burn rates, plan staffing needs, and time sheets. We reviewed multiple options and found 10kft to be the right mix of micro and macro views without the need for weeks of training to get our project management team up and running. The UI was effective, efficient, and easy to learn. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Recent updates to the Personal Page seem to focus too much on the micro/due today aspect of a project which is not useful to how we currently utilize 10kft but may be beneficial to others. Wish we could tailor these views to be more useful in how we work. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Use 10k as a project manager at an advertising agency."
3.5/5
What do you like best about Resource Management by Smartsheet?

Visuals make it very easy to quickly determine resource allocation and availability. Interface is visually appealing - soft colors make it easy to work in the tool for extended periods of time. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Some of the UI is difficult to navigate. Moving backwards and forwards between pages will at times erase all of the preset values/filters you've been working with, which can be a nuisance. I've also found when working on a project in the schedule page on the "day" view as opposed to week/month, it can be difficult to move resource allocations. The resources at times become obscured by other elements on the page due to how zoomed in they are. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"10,000ft is Great as a Project Manager - Pricy as a Time Tracker"
4/5
What do you like best about Resource Management by Smartsheet?

Project summaries rock! The interface isn't difficult to pick up. Using 10,000X sure beat the old method we were using, Microsoft Office over at https://www.office.com/ , to manage projects - we were using Excel! One feature that we used quite a bit was the budget forecasting ability. I have to say, for someone that needs to forecast forward, this 10K ft is something you need to consider. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The price. We've moved on to a point where we don't require so much the project management aspect of the product to where what we really need to do is track our employees' hours. We were using (and returned back to XPunch over at https://www.xpunch.com to use its time clock feature to punch in and punch out workers' hours because it's clocks in at only $1 / user / month. Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Project Manager"
5/5
What do you like best about Resource Management by Smartsheet?

I love the ability to forecast our revenue burn in an easy to understand format. Additionally, it has given us insights into potential resource availability. The team at 10k made the launch of this system an easy integration into our current workflows and offered a lot of support when we were first getting everyone on board. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

There were some usability issues that we discovered early on but we have been working with the 10K team to think through potential fixes. We did have to create our own unique API integration to track PTO which was something we wish 10K had. We really appreciate the partnership with 10K and their attention to quickly address the issues that we did have. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"Good for the end user, confusing on the admin side"
4/5
What do you like best about Resource Management by Smartsheet?

I like that I can see my hours broken down by project and what I do compare to the allocation that I have. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

As a user - I wish there was an easier way to look at allocations details without needing to move to a single day view. I like to review in a monthly view. I recently started working as a project manager after doing a different job and using 10k as a regular user. 10k is not so friendly for managers. It won't let you review outliers on their own when you view everyone's allocation. It would be nice to get a digest and see which people do not have allocation and who goes over allocation. Also if there was an easy way to set vacation day instead of manually seeing 200% for a specific day and going to delete the allocations because the user is set to 100% day off. Review collected by and hosted on G2.com.

Response from Natalie Rohde of Resource Management by...

Hi there - thanks for your review! Great to hear that the planned vs. actual data is helpful.

There are a couple features in the app that might help the pain points you described around spotting outliers and seeing a broader view of allocation across your team.

1. Sort by availability view on the schedule: https://www.10000ft.com/reference/manage-my-team/availability/overview#top

This filter option highlights and sorts the most available people on your team to the top of the schedule, while your busiest folks get sorted to the bottom of the schedule. This makes it easier to see who's over/underloaded and assign work based on capacity.

2. Utilization heatmap schedule view: https://www.10000ft.com/reference/manage-my-team/availability/view-allocation-heatmap

This collapses the schedule so you can quickly spot anyone who's booked over 100% (in red), people at 100% allocation (in dark grey), and anyone who isn't fully booked (in light grey). If you hover on any person's name, you can expand their schedule in-line to make changes right from this view. Sounds like this might be the digest type view you were mentioning.

Hope that helps! Please let us know if you have any other questions (you can email us at support@10000ft.com). We appreciate your business.

- The 10,000ft Team

DH
Daniel H.
Business Control
Small-Business (50 or fewer emp.)
"Great project control by budgets and by hour"
4.5/5
What do you like best about Resource Management by Smartsheet?

We have great control over the data for each client. 10,000 is a great tool for management, allocation, and budget consumption. We can project the results very well to make decisions. I love the ease of adding resources and budgets, the ease of displaying and modifying from the Gantt. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

It would be great to be able to manage tasks right there. It's not pleasant not being able to assign details for the assignment of each task with each resource. Only project details can be assigned. If they integrated basic functions like those of ASANA, it would be all I need. Review collected by and hosted on G2.com.

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

5%

Resource Management by Smartsheet Comparisons
Resource Management by Smartsheet Features
Creation & Assignment
Due Dates
Task Prioritization
Planning
Calendar View
Templates
Resource Definiton
Capacity
Scheduling
Resource Allocation
Activity Dashboard