Resource Management by Smartsheet Reviews & Product Details

Resource Management by Smartsheet high-level project and resource management software helps modern teams make confident decisions about project planning, team capacity, budget forecasting, team utilization, and hiring needs in real time. SIMPLE, POWERFUL RESOURCE PLANNING Our resource planning tool gives you visibility to schedule and manage your team effectively, update on the fly, and immediately see the impact on the project’s budget. FLEXIBLE, BIG-PICTURE PROJECT MANAGEMENT Look across projects and track multiple teams at once, see the impact of changes to the plan on the overall business, and learn from past projects to make more accurate forecasts. EMPLOYEE TIME TRACKING SOFTWARE YOUR TEAM WILL ACTUALLY USE No more chasing down timesheets. Resource Management by Smartsheet is a simple software makes time tracking painless, so your team members can focus on work priorities. Outcome-focused time tracking options will keep your team happy and projects moving forward. A ROBUST SUITE OF REPORTING TOOLS TO HELP YOUR BUSINESS GROW Get the big picture of your company performance with data you can trust. With highly visual analytics and powerful reporting tools, you can make confident decisions to support your business growth. . . . . . . . . . . . . . . . ABOUT Resource Management by Smartsheet We're on a mission to surface the right information at the right time so everyone across the organization can make more confident decisions. Over 1,000 of the most innovative companies in the world rely on Resource Management by Smartsheet — from growing 10-person software shops, to 100-person teams within global brands, to 1,000+ person professional services firms. Get started with a free trial to see how it works for your team — no credit card required. Our Seattle-based team is here to help.

Seller

Smartsheet

Discussions

Resource Management by Smartsheet Community

Languages Supported

German, English, French, Italian, Japanese, Portuguese, Russian, Spanish

Solution Type

All-in-One

Overview by

Sara Koura (Demand Gen Manager)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

View More Pricing Information

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User Insights

Average based on 142 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Resource Management by Smartsheet Integrations

(1)

Integration information sourced from real user reviews.

Resource Management by Smartsheet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Resource Management by Smartsheet, and what problem is it built to solve?

Resource Management by Smartsheet helps teams plan and allocate people across projects, track workloads and time, and get a clearer view of who is available or overcommitted. It is used to bring resource planning and project work into a more coordinated view.

What languages does Resource Management by Smartsheet support?

Resource Management by Smartsheet supports 1 language: English.

What company sizes and industries is Resource Management by Smartsheet the best fit for?

Resource Management by Smartsheet is used across small and mid-sized organizations, with users also coming from larger enterprises. The industries with the clearest presence include design, marketing, technology, and consulting.

Small businesses: A strong fit for teams using it to coordinate project work, time, and budgets.
Mid-market companies: Teams use it to manage workloads and resource allocation across projects.
Design and marketing: Common use cases include studio or agency scheduling, time tracking, and client-project planning.
Technology and consulting: Teams use it to plan staff capacity and track time and project budgets.

How long does it take to implement Resource Management by Smartsheet across a team?

Implementation timelines vary, but going live in under a month is the most commonly reported experience. Some teams report a longer rollout, particularly when setup and team processes require more work.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Also reported regularly
Under 1 day	Reported less often
3–6 months	Reported occasionally

What customer support options does Resource Management by Smartsheet provide, and how do users find the overall support experience?

Chat is available for customer support. The experience can be responsive and helpful, especially during onboarding, though users also encounter cases where support is slow or does not resolve technical issues effectively.

What is the experience like for teams switching to Resource Management by Smartsheet from another tool?

Teams moving to Resource Management by Smartsheet often want better visibility into staffing, resource capacity, time, and project budgets than they had with spreadsheets or separate project and time-tracking tools. The transition can consolidate planning and tracking in one place, with users valuing the clearer resource picture while noting that setup and learning the workflow may take effort.

What features or capabilities could make Resource Management by Smartsheet even more useful?

More flexible editing, reporting, and project detail would make Resource Management by Smartsheet more useful for teams with complex or frequently changing work.

Make scheduling changes quicker: Add drag-and-drop reassignment, bulk date updates, and easier adjustments when project timelines shift.
Expand reporting and exports: Provide more customizable filters and views, with clearer ways to combine project, time, budget, and fee information.
Support more detailed project work: Add richer task-level detail, including dependencies and additional project phases.

G2 reviews are authentic and verified.

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Verified User in Construction

Mid-Market (51-1000 emp.)

12/28/2021

"Streamline Your Workflows"

3/5

What do you like best about Resource Management by Smartsheet?

Smartsheet provides us a versatile platform to oversee projects and reports. It helped my team to stay on top of every project. The best thing is its flexible planning and tracking of expenses and time spent on each project. I liked being able to create multiple boards for every project. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The capabilities between licensed users and managed users is blurred during the sales cycle. Project participants cannot see the project pages, schedules, information, time, etc. only licensed "power users". Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/18/2021

"I always use smartsheet at work!"

4.5/5

What do you like best about Resource Management by Smartsheet?

I like that the Smart sheet quickly gets integrated into Jira and shows the correct progress. It shows dev progress, estimated time left, and also estimated percentage of work left! Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I sometimes find that the estimated work completion status shows incorrectly when we add more tickets into the project (or) when the number of people in the project increase/decrease Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/5/2022

"Resource Management by Smartsheet review from first time user"

2.5/5

What do you like best about Resource Management by Smartsheet?

It is pretty simple and easy to use. If your company is already using Smartsheet this is a natural choice. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Not very elaborate or exhaustive. I have used Jira for the same as a scrummaster and found that to be better. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

1/19/2022

"SmartSheet"

4/5

What do you like best about Resource Management by Smartsheet?

Collaborative and intuitive way to manage a project with deliverables. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Permissions can get tricky sometimes but an admin who is knowledgeable helps. Review collected by and hosted on G2.com.

Geza S.

Mid-Market (51-1000 emp.)

12/15/2020

"Would be a capable tool, but flexibility is poor. Customer engagement, and problem solving is poor."

1/5

What do you like best about Resource Management by Smartsheet?

ease of use to change scheduling some sorting functions are nice customer support was friendly, but... see below Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

API connection for integration is not straightforward Need to extract data to create a dashboard, because big projects (100+ resources) are not very transparent or can be shown on a single screen. No usable security levels, every user sees every project and every user. Cannot create filtered views to share only that specific view for a user group Subcontractor view cannot edit, so not suitable for managing their projects licensed user will see all data, even if confidential (e.g., employee price card) so project managers can see each other's costs and every employee cost, even if they are not in their project, and that is nonsense I have contacted support for solution, and 7 months and several meetings were not enough to provide any solution or even a demo of a possible solution The support didn't have access to their admin site on their own sandbox. When I asked for technical support they connected me with a sales representative without proper technical knowledge. (several times) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/12/2021

"10K is a 10"

4.5/5

What do you like best about Resource Management by Smartsheet?

Ability to have team members track and leadership pull reports easily Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Needs a mobile app version to be user friendly for remote teams Review collected by and hosted on G2.com.

Recommendations to others considering Resource Management by Smartsheet:

Great fit for employees to self-report how their work time is spent. Integrates well with other software for payroll. Review collected by and hosted on G2.com.

What problems is Resource Management by Smartsheet solving and how is that benefiting you?

Categorizing where employees are spending time and track billable work hours Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

11/12/2021

"VP"

2.5/5

What do you like best about Resource Management by Smartsheet?

I liked the ability to collaborate with multiple areas and teams over the length of the project. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

More robust tutorials are needed to use this tool for maximum efficiency. Review collected by and hosted on G2.com.

Jose F. G.

Director of Operations

Mid-Market (51-1000 emp.)

11/7/2020

"Team Allocation on Steroids"

5/5

What do you like best about Resource Management by Smartsheet?

10kft as we call it, it’s the de facto tool to help us maintain up to date visibility on where people is needed across our organization. Not only does it help us build and maintain a project portfolio, including the teams that are allocated to work on them, but it also plays very well with integrations.

Integrating with 10kft is key as it allows for better data analysis and continuous improvement processes to flow smoothly throughout the business. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

10kft relies on a very disciplined team managing the system and processes. It doesn’t provide a workflow or framework, so setting it up correctly and successfully requires investing time and effort into building a process around it and making sure that it’s followed to the letter.

If everything is followed as defined, then the value provided is inmeasurable. Review collected by and hosted on G2.com.

What problems is Resource Management by Smartsheet solving and how is that benefiting you?

10kft helps communicate resource allocation decisions visually and through it’s built-in analytics. It also helps forecasting work and keeping an organized and dynamic project portfolio, that includes resource usage and provides tools and data to make early hiring decisions. It also helps maintain a skill set directory and use the team most efficiently.

10kft also allows for data querying through it’s API, which allows for data analytics across multiple systems: for example, you can cross reference your sales pipeline data with your current team and then figure out exactly who needs to be hired and when they need to be hired to maximize utilization rate and efficiency. Review collected by and hosted on G2.com.

Jenny T.

Mid-Market (51-1000 emp.)

12/15/2020

"Need More Training- But Have No Time"

3/5

What do you like best about Resource Management by Smartsheet?

I still have not had enough time to learn the ins and outs of this product... The potential is huge, but my abilities are lacking! I like the view of projects in a calendar view. I love that it connects with our projects. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I don't like that I have to manually move dates as it is not connected fully to our projects. Review collected by and hosted on G2.com.

Gary G.

Producer

Information Technology and Services

Mid-Market (51-1000 emp.)

12/15/2020

"10,000 ft"

3/5

What do you like best about Resource Management by Smartsheet?

Ability to view scheduling for team members across projects Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The UI for scheduling is clunky and difficult to use. The scrolling is non standard. The Zoom control is finky. Review collected by and hosted on G2.com.

Recommendations to others considering Resource Management by Smartsheet:

The user interface is the most difficult part of the software to deal with. It does not follow any sensible usability patterns Review collected by and hosted on G2.com.

What problems is Resource Management by Smartsheet solving and how is that benefiting you?

Scheduling a large group of developers across multiple projects with multiple project managers Review collected by and hosted on G2.com.