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Resource Management by Smartsheet

By Smartsheet

4.0 out of 5 stars

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Resource Management by Smartsheet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Resource Management by Smartsheet Integrations

(2)
Integration information sourced from real user reviews.

Resource Management by Smartsheet Media

Resource Management by Smartsheet Demo - Analytics forecast growth
Analytics forecast growth
Resource Management by Smartsheet Demo - Profile today view
Profile today view
Resource Management by Smartsheet Demo - People view assignment menu
People view assignment menu
Resource Management by Smartsheet Demo - Project brief
Project brief
Resource Management by Smartsheet Demo - Team capacity
Team capacity
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Resource Management by Smartsheet Reviews (139)

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Reviews

Resource Management by Smartsheet Reviews (139)

View 1 Video Reviews
4.0
139 reviews

Pros & Cons

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Verified User in Health, Wellness and Fitness
UH
Enterprise (> 1000 emp.)
"SmartSheet"
What do you like best about Resource Management by Smartsheet?

Collaborative and intuitive way to manage a project with deliverables. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Permissions can get tricky sometimes but an admin who is knowledgeable helps. Review collected by and hosted on G2.com.

GS
Mid-Market (51-1000 emp.)
"Would be a capable tool, but flexibility is poor. Customer engagement, and problem solving is poor."
What do you like best about Resource Management by Smartsheet?

ease of use to change scheduling

some sorting functions are nice

customer support was friendly, but... see below Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

API connection for integration is not straingt forward

Need to extract data to create a dashboard, because big projects (100+ resources ) are not very tranparent or can bee shown on a single screen.

No usable security levels, every user sees every project and every user.

Cannot create filtered views to share only that specific view for a user group

Subcontractor view cannot edit, so not suitable for managing their projects

licenced user will see all data, even if confidential (eg: employee price card) so project managers can see each others costs and every employee cost, even if they are not in their project, and that is nonsense

I have contacted support for solution, and 7 months and several meetings were not enough to provide any solution or even a demo of a possible solution

The support didn't had access to their admin site on their own sandbox. When I asked for a technical support they connected me with a sale representative without proper technical knowledge. (several times) Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"10K is a 10"
What do you like best about Resource Management by Smartsheet?

Ability to have team members track and leadership pull reports easily Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Needs a mobile app version to be user friendly for remote teams Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"VP"
What do you like best about Resource Management by Smartsheet?

I liked the ability to collaborate with multiple areas and teams over the length of the project. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

More robust tutorials are needed to use this tool for maximum efficiency. Review collected by and hosted on G2.com.

Jose F. G.
JG
Director of Operations
Mid-Market (51-1000 emp.)
"Team Allocation on Steroids"
What do you like best about Resource Management by Smartsheet?

10kft as we call it, it’s the de facto tool to help us maintain up to date visibility on where people is needed across our organization. Not only does it help us build and maintain a project portfolio, including the teams that are allocated to work on them, but it also plays very well with integrations.

Integrating with 10kft is key as it allows for better data analysis and continuous improvement processes to flow smoothly throughout the business. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

10kft relies on a very disciplined team managing the system and processes. It doesn’t provide a workflow or framework, so setting it up correctly and successfully requires investing time and effort into building a process around it and making sure that it’s followed to the letter.

If everything is followed as defined, then the value provided is inmeasurable. Review collected by and hosted on G2.com.

JT
Mid-Market (51-1000 emp.)
"Need More Training- But Have No Time"
What do you like best about Resource Management by Smartsheet?

I still have not had enough time to learn the ins and outs of this product... The potential is huge, but my abilities are lacking!

I like the view of projects in a calendar view. I love that it connects with our projects. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I don't like that I have to manually move dates as it is not connected fully to our projects. Review collected by and hosted on G2.com.

Gary G.
GG
Producer
Information Technology and Services
Mid-Market (51-1000 emp.)
"10,000 ft"
What do you like best about Resource Management by Smartsheet?

Ability to view scheduling for team members across projects Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The UI for scheduling is clunky and difficult to use. The scrolling is non standard. The Zoom control is finky. Review collected by and hosted on G2.com.

Alfonso B.
AB
Managing Director
Small-Business (50 or fewer emp.)
"Well designed time and resource tracking with a learning curve"
What do you like best about Resource Management by Smartsheet?

Easy for team members to enter hours in. Projects are able to have designated phase-specific timelines and budgets which is great for tracking efficiency and progress. Reports can easily be created and adjusted with filters. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Resource forecasting is either easy or challenging depending on how you run your teams. If you have team members working on multiple projects a day it can be cumbersome to set up. The system assumes people will be working 100% of the time on a project from start to finish and that needs to be consistently adjusted as project assignments do. Review collected by and hosted on G2.com.

Nicolas C.
NC
Director of Customer Operations & Account Management
Mid-Market (51-1000 emp.)
"Easy Setup, Quick Use, and Function"
Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Great Task Log Tracker, Poor Allocation Planner"
What do you like best about Resource Management by Smartsheet?

One of the best features of this program is the ability to create different projects with phases and categories of tasks. It is easy to add logs and create line items under a project. I also find the analytics feature helpful to pull reports related to the time spent either at the project/phase/task type level. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I dislike using this tool as an allocation planner, it is difficult and time-consuming to chunk out times by specific day and often it is easier (yet less accurate) to spread the budget for a project over a long period of time, without a day by day breakdown. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Average Discount

5%

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Resource Management by Smartsheet Features
Creation & Assignment
Due Dates
To-Do Lists
Planning
Project Map
Calendar View
Resource Definiton
Capacity
Scheduling
Resource Allocation
Dashboards