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Resource Management by Smartsheet Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

User Insights

Average based on 142 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Resource Management by Smartsheet Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Resource Management by Smartsheet, and what problem is it built to solve?

Resource Management by Smartsheet helps teams plan and allocate people across projects, track workloads and time, and get a clearer view of who is available or overcommitted. It is used to bring resource planning and project work into a more coordinated view.

What languages does Resource Management by Smartsheet support?

Resource Management by Smartsheet supports 1 language: English.

What company sizes and industries is Resource Management by Smartsheet the best fit for?

Resource Management by Smartsheet is used across small and mid-sized organizations, with users also coming from larger enterprises. The industries with the clearest presence include design, marketing, technology, and consulting.
  • Small businesses: A strong fit for teams using it to coordinate project work, time, and budgets.
  • Mid-market companies: Teams use it to manage workloads and resource allocation across projects.
  • Design and marketing: Common use cases include studio or agency scheduling, time tracking, and client-project planning.
  • Technology and consulting: Teams use it to plan staff capacity and track time and project budgets.

How long does it take to implement Resource Management by Smartsheet across a team?

Implementation timelines vary, but going live in under a month is the most commonly reported experience. Some teams report a longer rollout, particularly when setup and team processes require more work.
Time to go live Relative frequency
Under 1 month Most common
1–3 months Also reported regularly
Under 1 day Reported less often
3–6 months Reported occasionally

What customer support options does Resource Management by Smartsheet provide, and how do users find the overall support experience?

Chat is available for customer support. The experience can be responsive and helpful, especially during onboarding, though users also encounter cases where support is slow or does not resolve technical issues effectively.

What is the experience like for teams switching to Resource Management by Smartsheet from another tool?

Teams moving to Resource Management by Smartsheet often want better visibility into staffing, resource capacity, time, and project budgets than they had with spreadsheets or separate project and time-tracking tools. The transition can consolidate planning and tracking in one place, with users valuing the clearer resource picture while noting that setup and learning the workflow may take effort.

What features or capabilities could make Resource Management by Smartsheet even more useful?

More flexible editing, reporting, and project detail would make Resource Management by Smartsheet more useful for teams with complex or frequently changing work.
  • Make scheduling changes quicker: Add drag-and-drop reassignment, bulk date updates, and easier adjustments when project timelines shift.
  • Expand reporting and exports: Provide more customizable filters and views, with clearer ways to combine project, time, budget, and fee information.
  • Support more detailed project work: Add richer task-level detail, including dependencies and additional project phases.

Resource Management by Smartsheet Reviews (142)

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Reviews

Resource Management by Smartsheet Reviews (142)

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4.0
142 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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CR
Calvin R.
Project Engineer
Small-Business (50 or fewer emp.)
"Good Sharable Spreadsheet"
2.5/5
What do you like best about Resource Management by Smartsheet?

I like how there are features to help create schedules and help plan out procurement. It is a very useful spreadsheet/product that is great with sharing amongst a team. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The biggest thing I dislike about this program is how updates into the spreadsheet do not automatically save. I have had people update the sheets and assume it would save since it is done online, and then get back to see that all of their work has disappeared. Review collected by and hosted on G2.com.

Ahmed T.
AT
Ahmed T.
Senior Business Analyst
Mid-Market (51-1000 emp.)
"Smartsheet is easy to use and good for templates and dashboards for even beginners"
4.5/5
What do you like best about Resource Management by Smartsheet?

Templates and dashboard design is very easy and flexible Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

It has some limitations in functionality and the tutorials need to be simplified and shorter Review collected by and hosted on G2.com.

Julie M.
JM
Julie M.
H
Small-Business (50 or fewer emp.)
"Great way to keep track of company resources and assets!"
5/5
What do you like best about Resource Management by Smartsheet?

I am impressed with the usability, ease, and ability to make our resource management as detailed as we want or need, or it can be elementary for some needs. I like that it gives us the flexibility to adapt the tool to our ever-changing business needs. What we need today could change at the drop of a hat, and SmartSheet Resource Management is the go-to in any scenario! Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I can't come up with a dislike. I can adapt the sheet to be whatever I need it to be. I can add or subtract columns; I can choose what and how those columns are filled; I can choose what to do with my sheet, so, in all honesty, I do not have anything I dislike. Review collected by and hosted on G2.com.

Mahmoud S.
MS
Mahmoud S.
Project Manager
Enterprise (> 1000 emp.)
"Better Productivity and less cost"
4.5/5
What do you like best about Resource Management by Smartsheet?

faster and easier to be used and easy to train other Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

protecting data from crash or leak and less use by other since its still new Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"The ultimate integration"
4.5/5
What do you like best about Resource Management by Smartsheet?

The integration between Smartsheets and Resource Management allows me to view project progress on one easy to use platform rather than having to view 2 different softwares. This allows me to see real time updates and gauge deadlines Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

I wish that the time entry user interface would have an easy way of clearing out estimates for the day rather than all entries on the sheet. Keyboard shortcuts to allow for quick entries and navigation through the different lines would be helpful Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"One of the most refined Tools for HR and resource management"
5/5
What do you like best about Resource Management by Smartsheet?

The simple to use dashboard and powerful capability of the sheet with multi check box and advanced filtering is a great help for managing huge resource data points. However they could add better widgets for dashboard. Easy sharing and live collaboration is a game changer Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

The row and column ability is less compared to excel which has a million count. There should be more add ons capability and security options should be added immediately Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Needs an update"
2.5/5
What do you like best about Resource Management by Smartsheet?

I only use Smart Sheet to submit tickets on and follow up with customers once management has made an update. Everything I touch before sending it to management is great. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

When you have multiple tickets being returned to an agent to follow up on the layout is hard to read. All tickets should be sent back to an agent as 1 ticket and not multiple. Review collected by and hosted on G2.com.

Kashyap S.
KS
Kashyap S.
Technical Lead
Mid-Market (51-1000 emp.)
Originally submitted 4/19/2022
"Best User experience"
5/5
What do you like best about Resource Management by Smartsheet?

Easily managed sheets for charts, calculations and user-based access Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

A desktop app with more features should be available Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Difficult to use depending on the customized set-up"
2.5/5
What do you like best about Resource Management by Smartsheet?

I like that RM automatically saves my time when I document it throughout the day, without erasing. It is easy to make updates. It also shows how much time you should be documenting according to client contracts, which is helpful in staying organized and accountable. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Trying to navigate the system to find the timesheet portion is difficult. Smartsheet allows for a list of customizable workspaces, projects and services. Each selection will take you to a different Smartsheet, similar to an excel file. Finding the right project/service may be easier to find depending on how it is set up by the user. I wish the menu on the left would list the spreadsheets needed daily. There is a section for recent files, but I do not see the most recent smartsheet I have used. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Smartsheet on its own is great but when you incorporate resource management it provides more control"
4.5/5
What do you like best about Resource Management by Smartsheet?

The best part is the control you have with the project within SmartSheet. You are controlling the resources within the sheet. We use O365 to connect to or AD and also exchange. Review collected by and hosted on G2.com.

What do you dislike about Resource Management by Smartsheet?

Nothing is missing or anything I dislike about the product and its incorporation into the SmartSheet app; the only thing better would be more resource alerts. Review collected by and hosted on G2.com.

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What is Resource Management by Smartsheet used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

5%

Resource Management by Smartsheet Comparisons
Resource Management by Smartsheet Features
Creation & Assignment
Due Dates
Task Prioritization
Planning
Calendar View
Templates
Resource Definiton
Capacity
Scheduling
Resource Allocation
Activity Dashboard