Regus Reviews & Product Details

Regus Overview

What is Regus?

Regus provides modern, flexible workspace to customers including some of the most successful, entrepreneurs, individuals and multi-million dollar corporations.

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Product Description

Regus provides modern, flexible workspace to customers including some of the most successful, entrepreneurs, individuals and multi-million dollar corporations.


Seller Details
Seller
Regus
Company Website
Year Founded
1989
HQ Location
Luxembourg City, Luxembourg
Twitter
@RegusGlobal
19,117 Twitter followers
LinkedIn® Page
www.linkedin.com
7,771 employees on LinkedIn®
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Regus Reviews

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CEO & Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

It's been a nightmare working with Regus. The out dated office I can deal with. It's fine. It's a room to work in. Nothing grand.

The on house staff are great.

But the accounts team are useless. From the monthly late fees that I need to keep emailing to get reversed. To over charging me on my invoices and then crediting me. Only because I found the error. To a missing deposit that we've been waiting on for 8 months. To now suspending our office because they can't find the refund they owe us 🙄😂. Feels like it's ran by children, I'm glad I'm not the only one who thinks this of Regus.

Would not recommend. At all.

Again. Wonderful in house staff. That is it. Review collected by and hosted on G2.com.

What do you like best?

In house staff are great and wonderful.. Review collected by and hosted on G2.com.

What do you dislike?

Everything else. Price. Room quality. Admin options. Account team. Payments. It's all a shamble. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Avoid. Avoid at all costs. Look elsewhere. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Regus is not helping us to solve any business problems. They have highlighted the importance of doing background research on a company before signing a lease. I wish I knew what a joke Regus was before I signed with them. They have made a mess of this year for multiple companies. Review collected by and hosted on G2.com.

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GM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

Regus office manager agreed to do a month to month lease with me with the understanding that I will have the flexibility to leave them after a month if the service is unsatisfactory. Turned out it was a scam, I was forced to pay 3 months rent up front and I was forced to sign a predatory contract i.e. I was required to make the first payment or risk being assigned to a collection agent on Day 1 of tenancy! Review collected by and hosted on G2.com.

What do you like best?

The office space had good tea and coffee Review collected by and hosted on G2.com.

What do you dislike?

Incorrect information, lack of trust, lack of customer support, fraudulent contracting practices Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The idea was to have an office, I ended up terminating my contract within 1 week of signing up! Review collected by and hosted on G2.com.

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GC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
Describe the project or task the provider helped with:

rented an office space, but wan't able to use because of covid19

the worst experience - poor customer service, tons of hidden fees, hard to get deposit back. Review collected by and hosted on G2.com.

What do you like best?

convenient location - that's how they hook you in. Review collected by and hosted on G2.com.

What do you dislike?

everything else. unhelpfull staff, no customer support, a lot of hidden charges. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

no benefits since were not able to use the office because of covid19 but was charged full price plus cleaning fees Review collected by and hosted on G2.com.

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Senior Business Growth Consultant - US
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Office membership Review collected by and hosted on G2.com.

What do you like best?

The ability to use any regus office. I used them across the UK and US. Review collected by and hosted on G2.com.

What do you dislike?

The lack of relaxed business lounge type space, was a challenge when people came to visit or customers dropped in. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Get a membership where you can use the lounges in other locations. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The ability to work from multiple locations internationally on an adhoc and short notice. Review collected by and hosted on G2.com.

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Account Manager
Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

As my employer didn't have a suitable office for me, I used Regus day office- service when I needed to have privacy, peace and quiet. Review collected by and hosted on G2.com.

What do you like best?

The fact that Regus has so many locations available and the ease of booking either through the app or through their website. Review collected by and hosted on G2.com.

What do you dislike?

Their billing is sometimes a bit off and it's quite slow to fix if you find an error on your invoice. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Make sure that your invoice is right and according to what was agreed upon Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Lack of private space at my employers office. Review collected by and hosted on G2.com.

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PM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

We were looking for something reasonable price meeting room near Studio City. Review collected by and hosted on G2.com.

What do you like best?

Great office space, Amazing staff, Affordable prices in prime areas, all the amenities and perks, 24/7 access.. I mean, what else can a person ask for. Thank you Regus for making it easy for a small business to focus on our business Review collected by and hosted on G2.com.

What do you dislike?

Not great customer service on the backend, which can happy with large organizations dealing with thousands of small business clients like us. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Meeting room space Review collected by and hosted on G2.com.

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PR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

We wanted to hold a meeting in a city centre and there was no other way to get a space for couple of hours there. Review collected by and hosted on G2.com.

What do you like best?

Flexibility with time, location (considering worldwide network), friendly staff which helped with coffee and ordering croissants. Review collected by and hosted on G2.com.

What do you dislike?

Not much, just pay special attention the invoice mirrors agreed services. It's now all online, I prefer the old style methods Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Choose them if you want a good presence, but choose smartly to find the solution which will work best for you - the biggest bang for the buck. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

The meeting was held at professional level, so we had a possibility to resolve the matters and go by foot to enjoy city centre Review collected by and hosted on G2.com.

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PI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

Helped with hosting meetings, and provided a space in new cities quickly Review collected by and hosted on G2.com.

What do you like best?

flexibility of having office space in multiple cities Review collected by and hosted on G2.com.

What do you dislike?

price is a little high but the flexibility sort of makes up for it Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Regus has allowed us to host events and even recruit individuals away from our HQ due tot he local conference rooms and offices Review collected by and hosted on G2.com.

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GR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Describe the project or task the provider helped with:

With office space. Review collected by and hosted on G2.com.

What do you like best?

That you can reserve an office space anytime. Review collected by and hosted on G2.com.

What do you dislike?

Haven't found anything I don't dislike yet. Review collected by and hosted on G2.com.

What problems are you solving with the provider? What benefits have you realized?

Being able to save on retail and office space overhead. Review collected by and hosted on G2.com.

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PN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Mentoring; teaching; research - We help people figure out what tasks to focus on - they give offices for you to be able to do your work without being bother but the interaction is very limited and if you are looking for interaction, this is the WRONG place for you Review collected by and hosted on G2.com.

What do you like best?

If you are looking for a private space to work and have great Wi - Fi, this is the place for you - I have had many productive sessions here!! Review collected by and hosted on G2.com.

What do you dislike?

Working in the Regus offices are so much fun but it is not always the best environment; some offices, the staff is very friendly and willing to help you and in others, they are not. Also, they seem to have a problem with temperature control (being too hot or too cold) and their kitchens need improvement.

Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

Take a tour and meet the staff - some locations differ in quality than others Review collected by and hosted on G2.com.

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Founder/Executive Director
Professional Training & Coaching
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Regus helped manage our phone calls and give our company a larger presence. Review collected by and hosted on G2.com.

What do you like best?

greeting service and conference rooms were convenient Review collected by and hosted on G2.com.

What do you dislike?

Regus's service is consistent but limited and impersonal. Review collected by and hosted on G2.com.

Recommendations to others considering the provider:

We definitely recommend for small business that need help answering their phones or the occasional conference room. Review collected by and hosted on G2.com.

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Executive Director
Non-Profit Organization Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

Regus staff have helped to prepare documents for presentations promptly, on very short notice. Review collected by and hosted on G2.com.

What do you like best?

Regus facilities are very well maintained, usually nearby no matter where I go, and the staff is almost always on point. Review collected by and hosted on G2.com.

What do you dislike?

Costs for services are higher than I would like. Review collected by and hosted on G2.com.

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Project manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

I started 'using' Regus a couple of years ago and I had the chance to visit offices in France, Germany and Canada ! Was always pleased by the experience. Review collected by and hosted on G2.com.

What do you like best?

Having an office anywhere I want, it's great and helps productivity ! Review collected by and hosted on G2.com.

What do you dislike?

Nothing so far, the price maybe... Maybe it needs some more plans ! Review collected by and hosted on G2.com.

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Controller
Transportation/Trucking/Railroad
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Describe the project or task the provider helped with:

They helped me setup my office and recommended the best solution for phone etc. Review collected by and hosted on G2.com.

What do you like best?

The staff are best - always smiling and helpful Review collected by and hosted on G2.com.

What do you dislike?

Gets pricy if you have more than three employees Review collected by and hosted on G2.com.

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Regus Categories on G2