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I worked as a Service Designer and Event Coordinator, improving the user experience of event spaces through the analysis of trouble spots in the reservation and use of spaces, developing improvements and actions for the best experience.
- User experience research in the spaces, understanding of the "As it is" journey, which generated changes in the journeys and internal communications, we count on the cooperation of the employees of the companies that were in the coworking to arrive at the solutions, the users and the technical teams from Impact Hub.
- Facilitation of dynamics and workshops/co-creation;
- Stakeholder interviews, hypothesis validation, and data analysis;
- Focus on delivering unified and efficient services holistically—as opposed to taking a component-by-component approach.
- Analysis and Synthesis of Qualitative and Printed Data;
- Understanding the approach of customers and stakeholders in their journey to the value of the product.
We understood that holding events for the development of the local business ecosystem, such as FuckUp Nights, Architecture, and Engineering Meetups, was of great value to companies and people. Review collected by and hosted on G2.com.
For those willing to work with development and contact with large socio-environmental impact projects, Impact Hub offers a structure of contacts and actions that make a lot of sense. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.





