Regus Reviews & Provider Details

The spaces are gorgeous, functional, clean, neat, inspiring. I can only say good things about the several Regus places I've used Review collected by and hosted on G2.com.

Customer Service is almost non-existent. Endless emails end up in the same result: "please wait 5-7 biz days and try again" Review collected by and hosted on G2.com.

Provided a serviced office with furniture and internet connectivity. Review collected by and hosted on G2.com.

Not cheap! They like to arbitrarily raise lease prices. Review collected by and hosted on G2.com.

They have locations around the country. Review collected by and hosted on G2.com.

They have no one that can help you. If the office center employees at your location cannot get what you need, they will not give out any information, any phone numbers, and they will continue to bill your credit card. You actually have to refuse the charges as you cannot remove a credit card from the Regus system. No phone call response, no email response, no technical response, the place is just ridiculous. Review collected by and hosted on G2.com.

I suspect it was easy to sign up for, and that's why it was chosen. Review collected by and hosted on G2.com.

We can not get our service (mail forwarding) cancelled. Have tried multiple time to update our contact info as the former contact is no longer with our organization. We notified them we no longer needed their service, which was supposed to be month to month. They continued to charge our card. The card was then cancelled and they've put us out to collections - for a year's worth of service. We try emailing the help address they provide, and it bounces back with a message that they can't find our account (even though they sent the collection to the right email) and states to login to the account for help. But the account is frozen and can't be logged into.

Been going 'round and 'round for months now. Review collected by and hosted on G2.com.

Very little to like. I find them dishonest and intentionally deceptive in their lease agreements. Review collected by and hosted on G2.com.

They make it almost impossible to avoid an auto-renewal of annual contract. Two years in a row, when it was time to cancel, no one seems to have that authority. Always get a different answer and none of suggested solutions work. I think they are very deceptive and borderline fraudulent. Buyer beware! Review collected by and hosted on G2.com.

Regus office manager agreed to do a month to month lease with me with the understanding that I will have the flexibility to leave them after a month if the service is unsatisfactory. Turned out it was a scam, I was forced to pay 3 months rent up front and I was forced to sign a predatory contract i.e. I was required to make the first payment or risk being assigned to a collection agent on Day 1 of tenancy! Review collected by and hosted on G2.com.

The office space had good tea and coffee Review collected by and hosted on G2.com.

Booking a boardroom for Strategic Planning Meeting for our Principals Review collected by and hosted on G2.com.

Lots of locations to choose from and seemingly good prices. Review collected by and hosted on G2.com.

Nothing. The Regus team will do their best to make sure you don't have peace of mind anytime in their offices. They can evict you without any notice. They collect rent 2 months in advance other than the retainer deposit. Review collected by and hosted on G2.com.

The entire Regus team and management. Their behaviour, ethics, policies are all created towards making tenants' life miserable. Review collected by and hosted on G2.com.

Location was good. that's the only benefit you get. Review collected by and hosted on G2.com.

The worst customer service ever. When you run into a problem there's no way to get help. No phone support, no customer service, local managers are helpless but you cannot get beyond them. extremely difficult to get your deposit money back Review collected by and hosted on G2.com.

We signed up an office in Oct, and paid November's rent, our move-in date is Nov 20, but before we even move in, they already charged us a late fee of $138.00 for December rent! I understand it is small money, but it is wrong! I asked the manager why this was charged before we started, and we already paid in full for Nov rent, She said it is company policy, I can not change it. I say "Ok, then tell me who is in charge I will talk to him/her." The answer even is "No one you can contact, it is the nationwide company"! One of the passes was not working on Saturday, we have our annual company party, we need to take our party stuff out, but no contact person, No emergency contact, we had to wait long to find someone who happens get out. Beware that for this company, besides the rent, everything else is an extra cost! and super expensive! Do not just look at the rent! This company also lies! I was told at the signup that I will get one day big conference room to use for FREE over phone, he even told me that you can chose any center, such as Bellevue Downtown at Skylight tower with nice view! I arranged the meeting for my company, but he turn around said "I never said that!". What a liar! I so regret that I did not look at their reviews! Review collected by and hosted on G2.com.

Flexible of terms, no other things that I like. Review collected by and hosted on G2.com.