RedTail EDI

3.7
(3)

EDI is a process, not a package. RedTail powers EDI and GDS for mid-sized suppliers with cloud-delivered Managed Services integrated with ERP, WMS, 3PL systems.

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RedTail EDI Reviews

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RedTail EDI review by Catherine W.
Catherine W.
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"Redtail EDI Review"

What do you like best?

Very helpful customer support if you need them. I have called in the past for assistance and they were extremely helpful. Very quick and responsive. It's nice that you'll be dealing with one person for support issues.

What do you dislike?

The user interface could be prettier. Also, when there is an issue, the error messages that are given to the user are not very user friendly.

Recommendations to others considering the product:

If you need an EDI solution that is compatible with Sage Business Vision, it's great.

What problems are you solving with the product? What benefits have you realized?

An EDI solution that is compatible with Sage Business Vision.

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RedTail EDI review by Nick L.
Nick L.
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Verified Current User
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"An efficient EDI Solution that works with older inventory systems"

What do you like best?

Once it's set up, it just works. Our team is able to use it without any problems. It rarely has any issues and is very reliable.

What do you dislike?

Setup and Configuration can be tricky. Moving the software to a new server can be incredibly difficult. Had to use a Hex editor at one point to change some settings.

What problems are you solving with the product? What benefits have you realized?

Provides and EDI solution that is compatible with Sage Business Vision (pervasive database). It's hard to find any program these days with this capability.

What Electronic Data Interchange (EDI) solution do you use?

Thanks for letting us know!
RedTail EDI review by Internal Consultant
Internal Consultant
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"An "Okay" EDI solution."

What do you like best?

The solution was capable of supporting the volume required for our EDI transactions.

What do you dislike?

In general, we had dissatisfaction in their support as a full EDI partner and there are other better EDI partners out there. We were looking to change partners when I left the company who was using RedTail. When we had production issues, support had a lengthy turnaround time.

What problems are you solving with the product? What benefits have you realized?

Establishing initial EDI transactions.

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