REACH Media Network

By REACH Media Network

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REACH Media Network Reviews & Product Details

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REACH Media Network Media

REACH Media Network Demo - Digital Signage for Education
Traditional communication methods like paper announcements and overheads are no longer effective in keeping everyone informed. Educational institutions can use digital signage, interactive screens, and room schedule displays to display real-time updates, announcements, and alerts. Our digital sig...
REACH Media Network Demo - Digital Signage for Heathcare
Are you looking for a way to promote health and wellness messages to your patients or increase internal communications with your staff? REACH’s digital patient room signage can help. Our healthcare digital signage software and room schedule displays are an easy and effective way for staff to prov...
REACH Media Network Demo - Digital Signage for Manufacturing
When you're managing a large manufacturing plant, it can be hard to keep everyone informed and working together. Digital displays can be a great solution to this problem. They offer a way to keep everyone up-to-date on schedules, alerts, announcements, and events throughout the facility. Using di...
REACH Media Network Demo - Digital Signage for Corporate
Boost your internal communication and employee morale with our easy-to-use content management software. Streamline communication and automate metrics for your team with digital signage. Improve employee communications and operational efficiency by choosing our software today!
REACH Media Network Demo - Digital Signage for Fitness & Arenas
Using digital signage to showcase videos, news feeds, announcements, schedules, and social media posts is an effective way to capture your audience's attention. Integrating room schedule displays and digital signage can increase class attendance and inform members of cancellations or upcoming eve...
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REACH Media Network Reviews (288)

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Reviews

REACH Media Network Reviews (288)

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4.8
288 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and responsive customer support of REACH Media Network, highlighting how intuitive the platform is for managing digital signage and content. Many appreciate its ability to streamline communication and provide quick updates, making it a valuable tool for various organizations. However, some users note occasional issues with connectivity and the need for improved admin controls.

Pros & Cons

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TE
Administrative Assistance
Mid-Market (51-1000 emp.)
"Fast, User-Friendly with Efficient File Management"
What do you like best about REACH Media Network?

I find REACH Media Network to be an easy software to use, which is really important for me. I appreciate the many features it offers and the great functionality that allows me to work efficiently. The fast uploads of files save me a lot of time, and I really value the ability to adjust time and durations as needed. Removing files is very easy, which is always a plus, and overall, this software helps me manage my time better. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

The only thing that would need to be improved is if we can use the large preview icon and see all slides instead of closing and opening to view different attachments/slides. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks so much for leaving us a review, Teressa! We are happy to hear that our software is easy to use and that our team has been helpful when you need assistance resolving issues. We appreciate you taking the time to provide us with feedback!

Becky C.
BC
Quality Assurance Manager
Mid-Market (51-1000 emp.)
"User friendly digital signage."
What do you like best about REACH Media Network?

The initial setup went smoothly, and the tutorials were very helpful. They also share information about updates and have asked for feedback. I appreciate that they’re actively seeking customer opinions on upcoming features, which is really helpful. I can log in just once or twice a week and schedule everything without any hassle. They also recently added a cool feature with special content from the Olympics. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

The basic programming was easy to follow, but since I’m not trained in CSS, I did run into some issues with the more complex layouts. There have been a few minor glitches along the way, but nothing too inconvenient. When I have questions or run into problems, I usually get prompt attention, although there are times when communication isn’t as clear as it could be. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for taking the time to leave a review, Becky! We appreciate you taking the time to provide feedback, and we're glad to hear the signage is helping keep employees up to date. If there is ever anything we can do to help, our team is ready! Just reach out!

Verified User in Education Management
AE
Enterprise (> 1000 emp.)
"Love the Visual Displays for Our School"
What do you like best about REACH Media Network?

I love the visual display options it provides for our school. I use it every day—sometimes multiple times a day—to share school content about upcoming events, past events, and other important information for students, staff, and the community. Customer support is also great and always responds quickly whenever we have issues with our screens. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

There are several “clicks” required to upload new media. I’ll also admit there are elements I have to play around with to fully understand, and I’m sure there are additional features I’m not yet well-versed in. I just wish the layout, buttons, and overall features were more user-friendly for those of us who aren’t the best with tech-savvy terms. Sometimes the Display screen doesn't load right away. Review collected by and hosted on G2.com.

Amy E.
AE
Administrative Aide
Small-Business (50 or fewer emp.)
"Excellent way to use an Electronic Bulletin Board!"
What do you like best about REACH Media Network?

It’s super easy to upload and post content, and it looks very visually appealing. I use it weekly to share updates with students at our college. Overall, it’s very easy to use, feels effortless, and saves me a ton of time. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Honestly, I don’t have any downsides to using it! Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks so much for taking the time to leave a review, Amy! We appreciate your feedback!

"Efficient Data Integration Enhances Communication"
What do you like best about REACH Media Network?

I use REACH Media Network to display menus and marketing to our clients and guests. It works well pulling data from our existing systems, allowing local programming for displays. It's great that REACH can pull from our nutritional menu recipe site and display that information to our guests. The initial setup of REACH was very easy, as they took care of everything. Initially, it seemed hard to use, but after working with our account representative, I now feel confident in using and customizing the system for our operation. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

The system seemed hard to use until working with our account rep. Review collected by and hosted on G2.com.

Christopher C.
CC
Continuous Improvement Manager
Mid-Market (51-1000 emp.)
"Effortless Content Management and Reliable Performance with REACH Media Network"
What do you like best about REACH Media Network?

Most Helpful Features

Simple Content Management: The intuitive interface allows for effortless creation, scheduling, and updating of content, making it easy to keep messages fresh and relevant.​

Real-Time Updates: Content can be published quickly—often within minutes—allowing for rapid communication across the organization.​

Flexible Formats: Users can display a range of information, from PowerPoint and Canva designs to social media feeds, interactive calendars, and more.​

Centralized Remote Management: Manage displays and content across multiple locations from a single dashboard, reducing administrative effort.​

Upsides of Using REACH Media Network

High Reliability: The platform powers dozens of displays within our plant and network and is trusted for its stability and performance.​

Customization: Offers pre-made templates and customizable layouts, supporting tailored messaging to different audiences.​ Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

Least Helpful Aspects

Limited Format Support: Some popular content types and integrations, like PowerBI on BrightSign players, are no longer available, restricting flexibility for data-rich signage needs.​

Occasional Device Issues: Users have reported needing to reset or reboot hardware players occasionally to resolve glitches and connection problems.​

Learning Curve: The interface, while robust, can be complex for new users or administrators to fully master, especially when configuring advanced features or multi-location networks.​

Time-Intensive Content Management: Keeping content fresh and organized across numerous displays and locations can be resource-intensive.

Downsides of Using REACH Media Network

Upfront and Ongoing Costs: Hardware and licensing can be expensive compared to traditional or simpler solutions, especially for small organizations.​

Technical Support Limitations: Occasional delays in resolving advanced technical issues may occur, with some users noting inconsistent syncing and required manual intervention.​ Review collected by and hosted on G2.com.

Akai S. J.
AJ
Chief Executive Officer
"Streamlines Communication, Perfect for Media Management"
What do you like best about REACH Media Network?

I love the storage capacity of REACH Media Network, which is amazing for me as a media director because I use a lot of high-resolution photos and moving imagery, which take up a lot of space. I have the room I need to share all my content without any issues. I also like that I can control the televisions and make communication specific to whichever location needs it. It's great for managing events at just one location without needing to publish across all monitors. Additionally, setting up REACH Media Network was pretty easy for us. Our IT person worked with the help desk, and the liaison was super accessible, helping us with any questions we had. The setup process was seamless. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

I'm not sure if this is a REACH issue or if this is internal, but sometimes it feels like it's laggy. So it might be only as good as the WiFi bandwidth that you have at wherever you're using it. But other than that, it's a 10 out of 10. I love it. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks so much for taking the time to share your experience and feedback, Akai, we truly appreciate it! We’re so glad to hear your setup process was seamless and that the software is supporting you well in your role as Media Director. That’s exactly what we aim for.

If the players continue to feel laggy, please don’t hesitate to reach out. Our Support Team would be happy to dig in and troubleshoot to see what might be causing that. You can email us at support@reachmedianetwork.com, call 952-944-7727 (Option 4), or connect directly with your Account Manager.

We’re always here to help and want to make sure everything runs smoothly for you!

Jim H.
JH
IT Consultant
Small-Business (50 or fewer emp.)
"Effortless Content Management, Needs Canva Integration"
What do you like best about REACH Media Network?

I find content and player management with REACH Media Network easy, thanks to the configurable playlists and the ability to set expiration dates and times for content. The initial setup process was a breeze, making it simple to get started. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

We had purchased and described because of the integration with Canva. Now that it's gone, we cannot be as efficient as before. Get Canva integration back. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for taking the time to leave us a review, Jim. We're so glad to hear that REACH is easy for you and that the Canva integration has been helpful. Thanks again for the feedback!

Anthony D.
AD
Director of Student Affairs
Mid-Market (51-1000 emp.)
"Powerful Display Management, But Interface Needs Smoother Navigation"
What do you like best about REACH Media Network?

I like the ability to manage a large network of displays, I like the ease of uploading assets and customize individual screens if needed. I like the output of and the options available to tailor the templates for display. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

The interface is a little buggy still. I have run into screens that won't let me back out of or move forward in if I don't do everything a certain way. I often have to exit out the interface log back in when that happens. I think some features just aren't intuitive enough to know how to use them, it would be nice if a help feature could be accessed on certain features, I think sometimes some of the features feel like they are not clearly separated enough for a newer user to understand what is what. Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks so much for your feedback! We love hearing that managing your large signage network and keeping content fresh on your screens has been going well.

We also appreciate your note about the interface; that’s great insight. Our team has recently started migrating clients to CMS 2.0, which offers smoother workflows, a more intuitive interface, in-app and self-guided training options, and plenty of new features and capabilities. Of course, our team is always happy to jump on a live training call anytime, too!

Your Account Manager will reach out to walk you through CMS 2.0 and see if it might be a good fit for your team. There’s absolutely no rush; we’ll move at your pace when the timing is right.

Thanks again for sharing your experience and for being part of the REACH family!

CS
HR Manager
Mid-Market (51-1000 emp.)
"Effortless Communication with Stellar Support"
What do you like best about REACH Media Network?

I find REACH Media Network incredibly easy to use, which is vital for efficiently managing employee announcements such as promotions and company events. It allows us to communicate with a large number of employees who may not have access to their email, reaching those in the warehouse and production floor directly. What stands out the most is the excellent customer service. Whenever I have a question or face challenges, especially when trying to add images, the customer service representatives are consistently helpful and friendly. Their support makes using the platform even more rewarding, and it inspires a lot of confidence in the software. Review collected by and hosted on G2.com.

What do you dislike about REACH Media Network?

N/A Review collected by and hosted on G2.com.

Response from Tristan Helleen of REACH Media Network

Thanks for leaving a review, Cassidy! We strive to provide an easy-to-use platform for our clients, so we're happy to hear it's allowing you to communicate with employees. As you mentioned, our customer support is always here to help; if you have questions, feel free to reach out! Thanks again!

Questions about REACH Media Network? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

MG
Martin Grube
Last activity almost 5 years ago

On the announcements page, instead on Next Page, can you just use page numbers. Ex: 1,2,3,4 ...

GU
Guest User

What is REACH Media Network used for?

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REACH Media Network Features
Remotely Content Management
Content Scheduling
Multi-User Access
Media Formats
Media Editor
Hardware
Screen Grouping
Asset Management Integration
Network Reporting
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REACH Media Network