REACH Media Network Reviews & Product Details

I find REACH Media Network to be an easy software to use, which is really important for me. I appreciate the many features it offers and the great functionality that allows me to work efficiently. The fast uploads of files save me a lot of time, and I really value the ability to adjust time and durations as needed. Removing files is very easy, which is always a plus, and overall, this software helps me manage my time better. Review collected by and hosted on G2.com.

The only thing that would need to be improved is if we can use the large preview icon and see all slides instead of closing and opening to view different attachments/slides. Review collected by and hosted on G2.com.

The initial setup went smoothly, and the tutorials were very helpful. They also share information about updates and have asked for feedback. I appreciate that they’re actively seeking customer opinions on upcoming features, which is really helpful. I can log in just once or twice a week and schedule everything without any hassle. They also recently added a cool feature with special content from the Olympics. Review collected by and hosted on G2.com.

The basic programming was easy to follow, but since I’m not trained in CSS, I did run into some issues with the more complex layouts. There have been a few minor glitches along the way, but nothing too inconvenient. When I have questions or run into problems, I usually get prompt attention, although there are times when communication isn’t as clear as it could be. Review collected by and hosted on G2.com.

I love the visual display options it provides for our school. I use it every day—sometimes multiple times a day—to share school content about upcoming events, past events, and other important information for students, staff, and the community. Customer support is also great and always responds quickly whenever we have issues with our screens. Review collected by and hosted on G2.com.

There are several “clicks” required to upload new media. I’ll also admit there are elements I have to play around with to fully understand, and I’m sure there are additional features I’m not yet well-versed in. I just wish the layout, buttons, and overall features were more user-friendly for those of us who aren’t the best with tech-savvy terms. Sometimes the Display screen doesn't load right away. Review collected by and hosted on G2.com.

It’s super easy to upload and post content, and it looks very visually appealing. I use it weekly to share updates with students at our college. Overall, it’s very easy to use, feels effortless, and saves me a ton of time. Review collected by and hosted on G2.com.

Honestly, I don’t have any downsides to using it! Review collected by and hosted on G2.com.

I use REACH Media Network to display menus and marketing to our clients and guests. It works well pulling data from our existing systems, allowing local programming for displays. It's great that REACH can pull from our nutritional menu recipe site and display that information to our guests. The initial setup of REACH was very easy, as they took care of everything. Initially, it seemed hard to use, but after working with our account representative, I now feel confident in using and customizing the system for our operation. Review collected by and hosted on G2.com.

The system seemed hard to use until working with our account rep. Review collected by and hosted on G2.com.

Most Helpful Features

Simple Content Management: The intuitive interface allows for effortless creation, scheduling, and updating of content, making it easy to keep messages fresh and relevant.​

Real-Time Updates: Content can be published quickly—often within minutes—allowing for rapid communication across the organization.​

Flexible Formats: Users can display a range of information, from PowerPoint and Canva designs to social media feeds, interactive calendars, and more.​

Centralized Remote Management: Manage displays and content across multiple locations from a single dashboard, reducing administrative effort.​

Upsides of Using REACH Media Network

High Reliability: The platform powers dozens of displays within our plant and network and is trusted for its stability and performance.​

Customization: Offers pre-made templates and customizable layouts, supporting tailored messaging to different audiences.​ Review collected by and hosted on G2.com.

Least Helpful Aspects

Limited Format Support: Some popular content types and integrations, like PowerBI on BrightSign players, are no longer available, restricting flexibility for data-rich signage needs.​

Occasional Device Issues: Users have reported needing to reset or reboot hardware players occasionally to resolve glitches and connection problems.​

Learning Curve: The interface, while robust, can be complex for new users or administrators to fully master, especially when configuring advanced features or multi-location networks.​

Time-Intensive Content Management: Keeping content fresh and organized across numerous displays and locations can be resource-intensive.

Downsides of Using REACH Media Network

Upfront and Ongoing Costs: Hardware and licensing can be expensive compared to traditional or simpler solutions, especially for small organizations.​

Technical Support Limitations: Occasional delays in resolving advanced technical issues may occur, with some users noting inconsistent syncing and required manual intervention.​ Review collected by and hosted on G2.com.

I love the storage capacity of REACH Media Network, which is amazing for me as a media director because I use a lot of high-resolution photos and moving imagery, which take up a lot of space. I have the room I need to share all my content without any issues. I also like that I can control the televisions and make communication specific to whichever location needs it. It's great for managing events at just one location without needing to publish across all monitors. Additionally, setting up REACH Media Network was pretty easy for us. Our IT person worked with the help desk, and the liaison was super accessible, helping us with any questions we had. The setup process was seamless. Review collected by and hosted on G2.com.

I'm not sure if this is a REACH issue or if this is internal, but sometimes it feels like it's laggy. So it might be only as good as the WiFi bandwidth that you have at wherever you're using it. But other than that, it's a 10 out of 10. I love it. Review collected by and hosted on G2.com.

I find content and player management with REACH Media Network easy, thanks to the configurable playlists and the ability to set expiration dates and times for content. The initial setup process was a breeze, making it simple to get started. Review collected by and hosted on G2.com.

We had purchased and described because of the integration with Canva. Now that it's gone, we cannot be as efficient as before. Get Canva integration back. Review collected by and hosted on G2.com.

I like the ability to manage a large network of displays, I like the ease of uploading assets and customize individual screens if needed. I like the output of and the options available to tailor the templates for display. Review collected by and hosted on G2.com.

The interface is a little buggy still. I have run into screens that won't let me back out of or move forward in if I don't do everything a certain way. I often have to exit out the interface log back in when that happens. I think some features just aren't intuitive enough to know how to use them, it would be nice if a help feature could be accessed on certain features, I think sometimes some of the features feel like they are not clearly separated enough for a newer user to understand what is what. Review collected by and hosted on G2.com.

I find REACH Media Network incredibly easy to use, which is vital for efficiently managing employee announcements such as promotions and company events. It allows us to communicate with a large number of employees who may not have access to their email, reaching those in the warehouse and production floor directly. What stands out the most is the excellent customer service. Whenever I have a question or face challenges, especially when trying to add images, the customer service representatives are consistently helpful and friendly. Their support makes using the platform even more rewarding, and it inspires a lot of confidence in the software. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.