# Re-flow Field Management Reviews **Vendor:** Re-flow **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 30 ## About Re-flow Field Management Re-flow is the trusted end-to-end field operations platform for highways, civils, utilities and commercial landscaping. Its intuitive, cloud-based platform streamlines every aspect of fieldwork, from job scheduling, work evidencing and resource allocation to safety, compliance and real-time reporting. Configured to the unique requirements of each industry, organisations like Breedon Group, FM Conway and Core Highways achieve greater efficiency, accuracy, and professionalism. Offline capabilities empower operatives to access crucial information, complete forms, and focus on delivering results, enhancing productivity while minimising downtime. Re-flow's market leading form system and user-friendly interface, enables teams to create forms, automate workflows, and maintain compliance with ISO standards, eliminating the need for paperwork and spreadsheets, ensuring no detail is missed. Its scalable design adapts seamlessly to the needs of businesses, from small teams to national operations. ## Re-flow Field Management Pros & Cons **What users like:** - Users find the **ease of use** in Re-flow Field Management essential for streamlining job management and improving workflow. (21 reviews) - Users value the **flexible data management** options of Re-flow, enhancing organization and streamlining workflows effectively. (12 reviews) - Users highlight the **excellent customer support** that promptly addresses minor glitches and enhances their experience with the product. (11 reviews) - Users praise the **real-time data capabilities** of Re-flow, enhancing efficiency and communication across projects. (8 reviews) - Users value the **easy access** to real-time information and documents, enhancing efficiency and collaboration on-site. (7 reviews) - Users value the **time-saving automations** of Re-flow, streamlining processes and enhancing operational efficiencies significantly. (7 reviews) - Users value the **user-friendly interface** of Re-flow Field Management, enhancing accessibility and streamlining site operations effectively. (6 reviews) - Integrations (5 reviews) - Reporting (5 reviews) - Setup Ease (5 reviews) **What users dislike:** - Users find **form design limited and complex** , leading to frustration with functionality and additional implementation charges. (5 reviews) - Users feel the **improvement needed** in Re-flow Field Management includes simplifying processes and enhancing functionality for better usability. (5 reviews) - Users report experiencing **connectivity issues** with Re-flow, leading to app freezes and form submission delays. (4 reviews) - Users find the **learning curve steep** , as setting up automations can be confusing and time-consuming. (4 reviews) - Users face challenges with **poor connectivity** that sometimes leads to frozen apps and lost form submissions. (4 reviews) - Users find **scheduling issues** cumbersome, needing improvements for better resource management and planning efficiency. (4 reviews) - Users find **poor scheduling** frustrating, especially with individual job management and a need for better long-term planning features. (3 reviews) - Complexity (2 reviews) - Complex Setup (2 reviews) - Users have experienced **delays** in submitting forms due to unstable internet connectivity on the Re-flow Field Management platform. (2 reviews) ## Re-flow Field Management Reviews ### 1. All Job Info in One Place—Easy Forms, Photos, and Client Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Re-flow Field Management?** All job related information is captured in one place. Forms can be easily downloaded and shared with the client along with photos etc. **What do you dislike about Re-flow Field Management?** I cant create jobs from my phone or tablet out in the field. **What problems is Re-flow Field Management solving and how is that benefiting you?** I can get jobs built and out to the teams easily from my laptop so if an urgent job comes through I can build all the detail including safety information and send it straight over to the relevant team. There is no need for the team to make an unnecessary trip to the office. Desk top audits are easy as you can now see before and after photos in one place. All forms needed to be completed by the team on site are then filed away in one place against each job and can easily be reviewed. ### 2. RJT Excavations **Rating:** 4.5/5.0 stars **Reviewed by:** Neil H. | Site Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Re-flow Field Management?** Re-flow stores all records and is great for accessing information from sites remotely. It gives a real time reflection of what's happening on site. Its very easy to use. **What do you dislike about Re-flow Field Management?** There has been occasions where people, including myself have gone to save forms with a bad reception and the app has frozen and then the form has disappeared. **What problems is Re-flow Field Management solving and how is that benefiting you?** Re-flow is allowing us to access records which in the past would have probably been lost or went missing. It gives instant reporting of defects on plant which has improved maintenance to our plant equipment. My experience with Re-Flow has been very positive since we started using it. Our project record-keeping has improved massively, the system is very simple to use, and the form builder is excellent. The automations that send information straight to the relevant people save time and keep everything running smoothly. ### 3. Simplifies Data Gathering for Construction Firms **Rating:** 4.0/5.0 stars **Reviewed by:** Mike K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Re-flow Field Management?** I find that Re-flow Field Management really makes data gathering easier because it's all electronic rather than on paper, which helps us send information to clients more seamlessly. I also like the ability to schedule works for long periods, create bespoke data forms, and assign plant and vehicles directly to the job, as these features reduce data input time for both the office and operatives doing the job. Moreover, the free tutorials and calls were very useful during the initial setup, making a new system less daunting. **What do you dislike about Re-flow Field Management?** I find storing training records in the system and their location to be very difficult. **What problems is Re-flow Field Management solving and how is that benefiting you?** I use Re-flow Field Management to simplify data gathering, making it easier to send information to clients. It also reduces data input time for our office and field teams, improves scheduling, and allows assigning vehicles and equipment directly to jobs. ### 4. Streamlined Workflow and Real-Time Updates, Minor Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Sophie B. | Operations Business Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Re-flow Field Management?** Re-flow has made it much easier to keep our operatives organised, especially across multiple sites and fast-moving projects. The ability to issue jobs, update forms in real time, and track progress without endless paperwork has genuinely streamlined our workflow. The audit trail and digital signatures also give us confidence that everything is recorded correctly and securely **What do you dislike about Re-flow Field Management?** Some areas still feel unintuitive or require more steps than necessary. When you’re moving quickly, these small delays can add up. A few functions could be more user-friendly, and occasionally the system can be slow, especially when lots of data or files are being uploaded **What problems is Re-flow Field Management solving and how is that benefiting you?** Re-flow removes a huge amount of manual admin, especially around paperwork, RAMS, job sheets, and site reports. Before, we were constantly chasing operatives for missing forms, photos, and signatures. Now everything arrives in one place, in real time, meaning fewer delays, fewer mistakes, and faster communication between site and office. It also improves compliance and makes audits far less stressful because everything is already logged and accessible. **Official Response from Ellen Cotter:** > We’re delighted to hear that Re-flow has helped streamline your workflow, improve organisation across multiple sites, and reduce paperwork. Real-time updates, digital forms, and secure audit trails are designed to make compliance and communication easier, so it’s great to know these features are delivering value for your team. We appreciate your comments about usability and performance when handling large uploads. Your feedback is invaluable, and we’re actively working on optimising speed and simplifying processes to make the system even more intuitive. It’s fantastic to hear that Re-flow has reduced manual admin and improved communication between site and office, making audits less stressful and operations more efficient. That’s exactly what we aim to achieve. Thank you again for sharing your experience. ### 5. Effortless Daily Data Collection, But Form Building Needs Clearer Guidance **Rating:** 4.0/5.0 stars **Reviewed by:** MVIS C. | Customer Service Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Re-flow Field Management?** I like using reflow for the ease of collecting information on a daily basis, it makes it much simpler to have the drivers complete daily check sheets etc. I also like that the forms automatically figure out hours worked etc as this saves time. **What do you dislike about Re-flow Field Management?** I dislike the errors that occur on the platform. I appreciate the complexities of form building but sometimes wish it was explained a little more when trying to build one. i also dislike that you can't bulk disable via the scheduling page, you have to click on each individual job and disable separately. **What problems is Re-flow Field Management solving and how is that benefiting you?** Using Reflow saves us time - the fact that the completed forms come through to our emails allows us to be time efficient as we know exactly when things are being done and therefore we can action the next step. it saves going onto the platform, finding the job, and then finding the relevant form. **Official Response from Ellen Cotter:** > Thank you for review - we’re so pleased to hear that the platform has made daily data collection simpler and it's helping make your teams more efficient. We are also happy to know Re-flow gives you better visibility of your operations. We also appreciate your honest feedback regarding form building. I have passed on your comments to the support team who will get in touch about your requirements and any further training You can bulk disable from the schedule calendar view and more easily from the schedule list view. There is a guide on how to do this in the knowledge base: https://support.re-flow.co.uk/hc/en-gb/articles/24275271666845-Bulk-edit-events-in-the-Schedule Thanks again for your feedback. ### 6. Reflow - Simple, All-in-One Paperwork and Team Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Sam I. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Re-flow Field Management?** It allows us to keep track of all our paperwork in one place, plan jobs in advance, and efficiently schedule teams whilst keeping track of Fatigue. The app is incredibly simple to use which is has made a big difference for our employees. **What do you dislike about Re-flow Field Management?** There’s nothing we dislike about Reflow. The only downside we’ve come across is trying to use the app while in an area with poor signal. **What problems is Re-flow Field Management solving and how is that benefiting you?** Reflow has saved us a significant amount of time. It’s made planning ahead much easier and helped us keep all our paperwork in one place. ### 7. Intuitive Operator UI That Makes Work Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Arthur B. | managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Re-flow Field Management?** The UI for users is very intuitive for our operators **What do you dislike about Re-flow Field Management?** Excel and PDF formats when exporting from Reflow are dull and would benefit from being more visually appealing. Add colour options to differentiate fields **What problems is Re-flow Field Management solving and how is that benefiting you?** Moving from paper based to digital platform, which allows for greater uniformity **Official Response from Ciara Wood:** > Thank you Arthur for taking the time to review your experience using Re-flow, it's great to hear the platform is easy to use for your operators. I have shared your suggestion on Excel and PDF exports with our product team. Thanks for your ongoing support. ### 8. Efficient and User-Friendly with Great Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Benjy . **Reviewed Date:** February 17, 2026 **What do you like best about Re-flow Field Management?** I find Re-flow Field Management to be very efficient and user-friendly. It's great that all on-site workers have the ability to access detailed information from their phones and manage site diaries and vehicle checks, providing live feedback to the office. The initial setup was very easy, and we had a nice onboarding process. **What do you dislike about Re-flow Field Management?** Sometimes the process of setting up automations can be confusing and take time to put in place. **What problems is Re-flow Field Management solving and how is that benefiting you?** Re-flow Field Management solves site sign-offs and scheduling issues, and helps get data to and from the site. It's efficient and user-friendly, allowing on-site workers to access information from phones, manage site diaries, vehicle checks, and gives live feedback to the office. ### 9. What an amazing platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra W. | Admin Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Re-flow Field Management?** We have been using Re-Flow since 2022 after a referral from a customer of ours. From day 1, the service has been amazing, the system was set up with our business in mind, and any changes/additions have been dealt with swiftly, ensuring our business can work smoohly and efficiently. Any projects have always been welcomed, and the advice given has been so useful and appropriate. The changes we have seen on Re-Flow since the beginning have really improved the work flow too, and whilst we may not yet use everything the programme has to offer, we know what it is capable of if required. The personnel are so friendly and take time to listen to any concerns or comments and are happy to show exactly what the correct procedures are to get to a desired outcome. The teams out on the ground appreciate the amount of data we send them out with and their access on site to information previously held on the servers in the office. They can refer to Best Practice documents, find additional work guides, or forms they need to fill in on an infrequent basis. The photos they attach are useful for the admin team ensure the work is complete and to send on to customers if necessary. The whole team from the Director, the admin team and operatives all use Re-Flow in some way each day, either on the destop or the phone app. Being able to access any information anywhere is a great asset. Having a solid interface with Xero for the accounts team is also really helpful, ensuring the accounts package has all the correct details for invoicing and customer details. **What do you dislike about Re-flow Field Management?** The only downside we have found is that when the teams are in a low mobile reception area - which is not infrequent in our part of the world due to the rural locations we work in, sometimes the data does not always sync straight away but by the time the teams are on their way home, we usually have the information we need as a sync has happened. **What problems is Re-flow Field Management solving and how is that benefiting you?** Field management ensures that all the details for the job, the types of equipment needed as well as personnel allocated are all added but can easily be changed rapidly if necessary. The processes we have implemented since we have had Re-Flow have allowed a much smoother operation, more jobs are completed satisfactorily as the teams have so mcuh information avaialble. The use of QR codes has helped to keep a tab on machinery and plant, and when scheduling maintenance, a full history of the item can easily be seen. With the scheduling tab, the director can see at a glance who is allocated to which job during the week, so with a full overview, he can make decisions about whether to move jobs, personnel or equipment which can be actioned by the admin team in a very short time. We cut the amount of paper we used by 80% in the first few months after taking on Re-Flow - and of course the ink too as we no longer used printed copies that were put in a file. It also freed up time for the admin staff, who no longer needed to pull information from various sources to make up a work folder, and at the end of a job, all the information was safely stored, none lost on site, all the necessary details recorded and no longterm storage of bulky files - so a win-win situation. **Official Response from Ellen Cotter:** > Thank you so much for your incredible review, Sandra. We’re absolutely delighted to hear how Re-flow has supported your business - from setup tailored to your needs, to the ongoing improvements that have enhanced your workflows. It’s especially rewarding to know that our team’s responsiveness and guidance have made a difference. Your insights into how Re-flow empowers your field teams, streamlines communication, and integrates with Xero are invaluable. We’re thrilled that by tracking your machinery and plant with QR codes it's helped with scheduling maintenance and that with our scheduling tool you can see at a glance a full overview of your operations, leading to quicker decision making. We also appreciate your honest feedback about mobile reception challenges in rural areas. All your data is held in pending until your operatives are in a place with signal so nothing is lost. Thank you again for your trust and we're excited to keep evolving with you and supporting your success every step of the way. ### 10. Operational Game-Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Re-flow Field Management?** Since onboarding with Re-flow, the communication, collaboration and operational efficiencies across R&C projects has improved drastically. The real time reporting gives us strategic oversight of all of our site activities and has significantly reduced time lost on logistical issues such as site folder preparation, physical transfer of information and document sign offs. Auditability has also improved, all of our forms and site paperwork being stored digitally in the Re-flow cloud has allowed compliance to increase, enabling R&C to meet our health, safety, environmental and quality obligations and ensure the service we offer to our Clients is second to none. **What do you dislike about Re-flow Field Management?** Simple answer, nothing. R&C have worked closely with Re-flow for 7 years and I can honestly say there is no issue, challenge or question that the team haven't been able to answer and come up with a solution for. As the system continues to improve we are looking forward to what features come next so that we can see how they can further enhance our business operations. **What problems is Re-flow Field Management solving and how is that benefiting you?** Re-flow has helped us solve many logistical issues across business operations, saving time, cost, resource and helping support us in achieving our sustainability goals. **Official Response from Ellen Cotter:** > Thank you so much for your incredible review and for being such a valued customer over the past seven years. 'Operational game-changer' is very strong praise and we’re thrilled to hear how we've helped enhance communication, collaboration, and strategic oversight. It’s especially rewarding to know that real-time reporting has helped significantly reduced time lost and that our platform has helped you meet your health, safety, environmental, and quality commitments while delivering top-tier service to your clients. Your kind words about our team’s responsiveness mean the world to us. We’re proud to work alongside you and excited to keep innovating with features that further support your business goals - including sustainability and efficiency. Thanks again for your continued trust and partnership. We look forward to many more years of success together. ### 11. Seamless Automation and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark S. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Re-flow Field Management?** We like the automations that work alongside our existing processes. Ensuring that key deadlines are not missed. The system overall is very user friendly. The support team are on hand should there be any issues and are very reactive to these issues. It was very easy to integrate into our business. **What do you dislike about Re-flow Field Management?** The finance package is not as comprehensive at it could be. This means that we have to run other software alongside. It does however work with these systems. **What problems is Re-flow Field Management solving and how is that benefiting you?** Reflow is providing a one stop software package, that includes field, office, covering our operational requirements, commercial requirements all in one place. It has significantly reduced the number of admin hours that we need in the business, which reflects in cost and efficiency savings. As mentioned previously the automations are a really useful tool to ensure that process can be monitored. **Official Response from Ellen Cotter:** > Thank you Mark for sharing your experience with Re-flow Field Management! We’re delighted to hear that our automations have seamlessly integrated with your existing processes and helped ensure key deadlines are met. It’s great to know that you find the system user-friendly and that our support team has been responsive whenever needed. Ease of integration and reliable assistance are priorities for us, so your feedback means a lot. We appreciate your comments regarding the finance package. Re-flow was never designed as accounting software so we try to connect to as many other packages as possible. We are continuously working on these connectors and our billing to make your processes as easy as possible and are working on some features which will hopefully help in this area. It’s fantastic to hear that Re-flow has helped reduce admin hours and deliver cost and efficiency savings for your business. Providing a single platform that covers all your operational needs is exactly what we aim for. Thank you again for your thoughtful review and for trusting our software. ### 12. Effortless Transition to Seamless Field Management **Rating:** 5.0/5.0 stars **Reviewed by:** Pratibha K. **Reviewed Date:** November 04, 2025 **What do you like best about Re-flow Field Management?** We like how Re-flow Field Management has seamlessly integrated into our Barrier and Green operations over the past four years. Its implementation was incredibly easy, being one of the best and smoothest integrations I've ever experienced. The Re-flow team provided exceptional support throughout, making the process even more delightful. Our business truly appreciate the end-to-end seamlessness of their field management app, which is intuitive and easy to use. The software has significantly improved our field management by streamlining form management, ensuring compliance checks, and efficiently handling timesheets. I am impressed with how it has transformed our previously paper-based business operations into a highly efficient digital process. Using Re-flow Field Management has made our business operations much more manageable, and I would rate my likelihood to recommend it to others as a perfect 8 out of 10. **What do you dislike about Re-flow Field Management?** The release management process needs to get simpler and transparent. Not having the Applications for payment in built is a hindrance **What problems is Re-flow Field Management solving and how is that benefiting you?** We use Re-flow Field Management to streamline field management, manage forms, carry out compliance checks, and handle timesheets efficiently, improving our operational workflow. **Official Response from Ellen Cotter:** > Thank you so much for your thoughtful and detailed review, Pratibha. We're thrilled to hear that our software has seamlessly integrated into your operations and that the transition was one of the smoothest you've experienced. It’s fantastic to know that our support team made the implementation process delightful and that you found Re-flow so easy to use. We truly appreciate your feedback on the release management process and we are working with our customer success team to improve our client communications. We are constantly developing and growing and we will ensure this is communicated with you to help you unlock even more value. I also understand that not having applications for payment built in can cause frustration, however we are not accounting software and know the platforms we connect to can offer a more comprehensive package and we'll stick to what we do best. It’s great to hear how Re-flow is helping you manage forms, compliance checks, and timesheets more efficiently. We’re proud to be part of your journey toward more manageable and effective field operations. ### 13. There is no going back to paper forms! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma J. | Contracting Commercial and Sustainability Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Re-flow Field Management?** One of the most noticeable improvements is the significant reduction in paperwork. What used to take hours of manual form-filling, filing, and document searching is now streamlined into a digital process that's fast, efficient, and user-friendly. **What do you dislike about Re-flow Field Management?** stable internet connectivity has occasionally caused delays during submitting forms on site **What problems is Re-flow Field Management solving and how is that benefiting you?** The new digital work system has brought a noticeable improvement to our day-to-day operations on the construction site. By cutting down on paperwork, we’ve saved a significant amount of time that used to be spent filling out forms, chasing down signatures, and organizing physical files. One of the biggest advantages is the reduction in lost or damaged paperwork. With everything digital, there’s less chance of delays caused by missing forms. The system also allows for real-time updates, so issues can be flagged and addressed immediately, improving safety and efficiency on site. **Official Response from Ellen Cotter:** > Thank you for your fantastic review, Emma. We’re thrilled to hear that going digital has transformed your workflow - saving time, reducing paperwork, and improving site efficiency. It’s especially rewarding to know that real-time updates and streamlined processes are helping your team stay safe and productive. We also appreciate your note about internet connectivity challenges in remote areas. With Re-flow's offline working functionality, all your data is held in pending until your operatives are in a place with signal so nothing is ever lost. We’re excited to be part of your digital transformation and to see you keep growing. ### 14. Fantastic System - Great for Roadmarkers **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel E. | Commercial Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Re-flow Field Management?** real time updates with crews spread over a wide geographic area making easier to manage. centralised information and management across multiple depots. Centralised data to answer queries and confirm intuitive and ease of use to batch process large amounts of works and schemes. no outages and constant progression in features and updates excellent support **What do you dislike about Re-flow Field Management?** Scheduling can be clunky Lack of AI that could assist with some Representative tasks. Better literature for specific features **What problems is Re-flow Field Management solving and how is that benefiting you?** Completely overhauled a previous paper based system that was time consuming and rigid to manage. Re-flow is allowing us to get information and works to operative that was previously printed (photos of sites) and getting more outputs per crew. **Official Response from Ellen Cotter:** > Thank you for your fantastic review, Daniel. We're thrilled to hear how our software is making a real difference for your roadmarking operations. It's great to know that the real-time updates, centralised data, and intuitive, easy to use platform is helping you manage crews across wide geographic areas more efficiently. We're especially proud that our system has helped you move away from a rigid, paper-based workflow and unlock greater productivity. Your feedback on scheduling, AI support, and feature documentation is incredibly valuable. We'd love to chat to you about how we can improve our learning materials and scheduling feature to further support your business. We continuously working to refine and improve Re-flow and are looking at opportunities with AI. Thanks again for highlighting our reliability and excellent support team - we’re committed to always growing and improving and helping your teams stay connected and productive. ### 15. Honestly.. exceeded expectations. A real improvement to the business **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall G. | Project Analyst/Office Manager/IT Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Re-flow Field Management?** I love the dynamic and basic functionality. It can mostly be as basic or complex as your business requires, and the Devs respond within a couple hours more often than not, which is exponentially faster that 99% the IT arena in other business's **What do you dislike about Re-flow Field Management?** My only gripe would be the £85 charge per implementation be it on a form or whatever, regardless of scope. For instance, a simple drop down field on a form boiler plate that does not allow you to action this 3 second job, due to this section being grayed out (Appropriately given the complex formula on other parts of the form, but a collapsible group is a simple few clicks of a button). **What problems is Re-flow Field Management solving and how is that benefiting you?** Since adopting Re-flow, we’ve transformed how we work. Communication between site and office has improved by 85%, accountability has strengthened across teams and contractors, and health and safety quality has risen by 50%, and with new opportunities for powerful trend analysis through webhooks, we’re not just working smarter, we’re building a safer, more efficient structure within the business. **Official Response from Ellen Cotter:** > Thank you so much for your fantastic review and for sharing how Re-flow has exceeded your expectations! We’re thrilled to hear that the platform’s flexibility and responsiveness have made such a positive impact on your business. It’s especially rewarding to know that communication, accountability, and health and safety have all seen measurable improvements. We also appreciate your feedback about implementation charges. We regularly review our pricing across the market to ensure we are as competitive as possible and offer our clients value. We have found that our support costs are very competitive compared to other providers. Thanks again for your feedback and we're pleased that Re-flow makes a difference for your business. ### 16. Re-Flow has transformed our business **Rating:** 5.0/5.0 stars **Reviewed by:** Jamie O. | Contracts Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Re-flow Field Management?** Re-flow has helped Traffic Management Installations (TMI) to completely transform our business, moving away from overworked amins, tedious calculating and chasing lost paperwork. Thanks to Re-flow we now have tailor-made forms, accessible to our field staff 24/7 which provides our management team & clients instant access to submitted forms in real time. Our new digital revolution has allowed TMI to improve on quality, compliance and day to day operations while also using Re-flow to gain insight and key analytics on our business. **What do you dislike about Re-flow Field Management?** Rostering via the schedule could be improved, allowing long term planning of resources, staff & bookings. **What problems is Re-flow Field Management solving and how is that benefiting you?** Removing paper, allowing us to store, review, amend and speed up invoicing + payrole. **Official Response from Ellen Cotter:** > Thank you so much for your incredible review, Jamie. We’re thrilled to hear that the shift to digital has eased the burden on your admin team, streamlined operations, and improved both compliance and quality. It’s especially rewarding to know that tailor-made forms and real-time access are making a tangible difference for your field staff, management, and clients alike. Your feedback about rostering and long-term planning is greatly appreciated. We’re always working to improve our scheduling features, and insights like yours help guide our development priorities. We consistently develop our feature set and some exciting enhancements are coming soon. We’re proud to support your digital revolution and excited to keep growing with you. ### 17. Streamlined Field Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Ellie R. **Reviewed Date:** December 18, 2025 **What do you like best about Re-flow Field Management?** I like the flexible options that Re-flow Field Management offers. I also appreciate the reports and forms, especially how it has transitioned from paper-based forms to digital forms, making everything more streamlined in one system. The initial setup was quite easy too. **What do you dislike about Re-flow Field Management?** Reporting is limited unless you pay for reports to be made. Holidays do not work well in the system as we cannot do holidays in hours. Also bit of a confusion between forms and scheduled holidays in the calendar. **What problems is Re-flow Field Management solving and how is that benefiting you?** Re-flow Field Management simplifies manual processes and consolidates everything into one system with digital forms. **Official Response from Ellen Cotter:** > Thank you for sharing such thoughtful feedback. It’s great to hear that the flexibility of Re-flow, along with the move from paper-based forms to digital workflows, has helped streamline your operations. We’re also pleased that the initial setup felt straightforward for your team. Your comments about reporting and holiday management are really valuable. We know how important it is for these areas to work smoothly. I will pass your feedback on to our support team who should hopefully be able to help. It’s fantastic to know that Re-flow is helping you simplify manual processes and bring everything together into one central system. ### 18. A great system that improved our business to site comms and processes **Rating:** 5.0/5.0 stars **Reviewed by:** Richard L. | Head of IT, Enterprise (> 1000 emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Re-flow Field Management?** The digitisation of the processes between our site operations and office is seamless, and enhanced by the ease of use whe implementing for site users. We have hundreds of users and complete thousands of forms and photos each week / month. We use the system across many business functions to support different departments and processes, whilst implementing new forms is easy and something we also do in house with the user friendly form devoper. **What do you dislike about Re-flow Field Management?** On occsation the form builder can struggle, however overall there arent many dislikes of reflow. **What problems is Re-flow Field Management solving and how is that benefiting you?** The system helps us capture live forms and documents to enable us to meet H&S requirements on site. We also use the system to record and manage regular site audit to manage and improve the quality of our work on site. **Official Response from Ellen Cotter:** > Thank you for your thoughtful review and for sharing how Re-flow has supported your business, Richard. We’re delighted to hear that digitising your site-to-office processes has been seamless and impactful - especially with such a high volume of users and data. It’s fantastic to know that the system is helping you meet health and safety requirements and improve the quality of your work on site. We appreciate your feedback about the form builder and are always working to improve our features. We’re proud to support your operations. ### 19. Easy to Navigate, But Leaves Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Re-flow Field Management?** This software is easy to navigate, even for beginners. **What do you dislike about Re-flow Field Management?** The interface is straightforward, which makes it easy to get started. However, some advanced functions could be more intuitive. **What problems is Re-flow Field Management solving and how is that benefiting you?** It streamlines record keeping and improves maintenance efficiency. **Official Response from Ellen Cotter:** > Thanks for sharing your feedback. It’s great to hear that Re‑flow has been easy to navigate and has helped streamline your record keeping and maintenance processes. We also appreciate your feedback on the ease of use some of the more advanced features. If you would like to talk through any specific areas of Re-flow, our team is always here to help. ### 20. Effortless Custom Forms with Versatile Data Collection **Rating:** 4.0/5.0 stars **Reviewed by:** Luke S. | Quality Systems Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Re-flow Field Management?** The ease of creating bespoke in house forms that contain a multiple of functions and data collection methods. **What do you dislike about Re-flow Field Management?** The pdf editing is limited in its features and the users abilities to create more company aligned forms. **What problems is Re-flow Field Management solving and how is that benefiting you?** Digitalising and managing all paperwork across a wide range of regional sites. **Official Response from Ellen Cotter:** > Thank you so much for taking the time to share your feedback. It’s great to hear that the flexibility of our custom form builder is making a real difference for your team and helping you capture the data you need with ease. We appreciate your comments about the limitations of PDF editing. I will pass these on to our development team. We are always exploring ways to improve Re-flow, and insights like yours help us prioritise what matter most to our users. It’s fantastic to know that Re-flow is helping you streamline and digitalise paperwork across multiple regional sites. Supporting teams in reducing admin and improving operational visibility is exactly what we aim for, so we’re delighted to be contributing to that progress. If you ever have further suggestions or would like to discuss your workflow in more detail, we’re always here to help. ### 21. Exceptional Support and Phenomenal Data Access **Rating:** 5.0/5.0 stars **Reviewed by:** Dafydd L. | 1st Team manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Re-flow Field Management?** How easy the system concept is. the amount of data now available to the business & customer is phenomenal. working with the team to integrate reflow was exceptional, the customer service & support is second to none, i would highly recommend. **What do you dislike about Re-flow Field Management?** I havent come across anything at this stage. **What problems is Re-flow Field Management solving and how is that benefiting you?** Reflow will help support with more in depth reporting to help the business shape for the future. robust job & task profitability mechanisms and support our operational functions with easier utilisation. **Official Response from Ellen Cotter:** > Thank you so much for your review Dafydd. We're delighted to hear that Re-flow’s intuitive design and the depth of data available are making a real impact for your team and your customers. It’s especially rewarding to know that the integration process and the support you received from our team stood out - delivering exceptional service is something we take great pride in. We’re also glad to hear that you haven’t encountered any issues so far. As you continue to use Re-flow, please don’t hesitate to reach out if there’s ever anything you’d like to explore further or optimise. It’s fantastic to hear how Re-flow is helping you to shape your business. Supporting companies as they plan for the future is exactly what we aim to do, and we’re thrilled to be part of that journey with you. Thank you again for the recommendation - it means a great deal to us. ### 22. Great for Tracking Form Completion, but Building Forms Takes Effort **Rating:** 3.5/5.0 stars **Reviewed by:** David F. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Re-flow Field Management?** Being able to check that the forms are being filled out on time and correctly. **What do you dislike about Re-flow Field Management?** Building the forms so they work correctly **What problems is Re-flow Field Management solving and how is that benefiting you?** Completing H&S forms and staying compliant. ### 23. One of the best business decisions we ever made! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Re-flow Field Management?** Being able to link to our own well established back-office database. This was so important to us as we had a system already in operation and did not want to have to start again with a new system so that the mobile app would work. It was refreshing to hear a software developer able to combine their app and make it work with our system, not make us change our way of working to fit their app! The customer support when there are glitches (they happen, but are pretty much always minor) is excellent. The email to the support team is picked up and addressed very quickly and the staff are very efficient. **What do you dislike about Re-flow Field Management?** Honestly - There isn’t one! We have worked with Re-Flow now for years and continue to develop our own operations by transitioning further aspects of the business into the app. We currently are not using the project programming function but purely due to our own internal operations. It is something that we have expressed an interest in and are planning a visit to see how it could integrate with our operations. **What problems is Re-flow Field Management solving and how is that benefiting you?** We have remote crews working 24 hours per day, 7 days per week at various locations all over the country and occasionally abroad. Implementing Re-Flow has enabled us to upload work instructions to the crews and receive completed worksheets back to the office without the delays caused from traditional paper workbooks. The GPS tracking with the on-site / off-site times has been helpful to confirm our attendance when the client has suggested that we were not there. Photographs of completed works and delays are able to be submitted and viewed, all of which has enabled us to protect our business and support our clients which otherwise would be difficult. **Official Response from Ellen Cotter:** > Thank you so much for your glowing review, Greg. We're thrilled to hear you think Re-flow is one of the best business decisions you've ever made. This is high praise. It is great to hear that our ability to integrate with your existing back-office database made the transition seamless and respectful of your established workflows. It’s incredibly rewarding to know that our team’s responsiveness and support have consistently met your expectations over the years. We are pleased to hear how Re-flow has empowered your remote crews and there are now no delays when receiving information back to the office. Also that the GPS tracking has been helpful to confirm your attendance and that uploading photographs of completed works has enabled you to protect your business and support your clients. We’re also excited to hear about your interest in exploring the project programming function - we’d love to support you in that journey when the time is right. Thanks again for your continued trust and partnership. ### 24. Introduction of field management software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Re-flow Field Management?** It streamlines access to essential site information and reporting as well as making life easier for teams on the ground. It helps to keep our staff up to date easily with any real time changes and improves efficiency, sustainability and compliance. We get great customer support from our project manager. **What do you dislike about Re-flow Field Management?** The extended implementation time to digitise the business was challenging and the reliance on digital platforms can present difficulties for those staff who are less comfortable with technology. But the guys at Re-Flow offered simple and straightforward training sessions to help combat this. **What problems is Re-flow Field Management solving and how is that benefiting you?** It provides our managers with visibility around availability of resources. This oversight makes planning and resource allocation easier. We can minimise downtime and avoid resource clashes more easily. It streamlines our QSHE management through immediate and straightforward reporting as well as photographic evidence and compliance reporting. It also assists our trend analysis and highlights areas of focus through identifying patterns. It also provides effective communication and record keeping facilities. **Official Response from Ellen Cotter:** > Thank you for your review. It’s wonderful to hear how Re-flow has supported your transition to digital. We’re delighted that the platform has helped streamline access to site information, improve real-time communication, and enhance efficiency, sustainability, and compliance. It’s especially rewarding to know that our project manager’s support has made a positive impact throughout your journey. We appreciate your honest feedback about the challenges of implementation and adapting to digital tools. It’s great to hear that our training sessions helped ease that transition, and we remain committed to making Re-flow as intuitive as possible. We’re proud to support your operations and excited to keep growing with you. ### 25. Efficiency at its best.. **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen C. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Re-flow Field Management?** It integrates all of the businesses at Asphalt Group, bringing reporting all together and communication through out the business at its best. It helps us manage the business at management level to ensure the best decisions are made based on facts. **What do you dislike about Re-flow Field Management?** Re-flow keeps too many secrets.. they need to shout about what their system can do! **What problems is Re-flow Field Management solving and how is that benefiting you?** Keeping the guys out on the field still feel part of the wider team. It also helps streamline the business operations ensuring it received real time information. Keeping green too, no need for paperwork anymore, records are online so the business can be managed from anywhere in the world! **Official Response from Ellen Cotter:** > Thank you so much for your fantastic review, Stephen. We’re thrilled to hear that the platform has helped unify reporting and communication across your business, and is empowering management to make more informed decisions. It’s especially rewarding to know that your field teams feel more connected and that going paperless is supporting both sustainability and flexibility. We constantly develop our feature set and roadmap and have exciting features coming soon. We will ensure this is communicated with you to help you unlock even more value. ### 26. Easy implementation, Instant improvements **Rating:** 5.0/5.0 stars **Reviewed by:** Sam H. | Business Improvement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Re-flow Field Management?** Very easy to use (front and back end), excellent speedy support, it's improved efficiency across our business **What do you dislike about Re-flow Field Management?** Nothing really springs to mind. it does everything we require of it. **What problems is Re-flow Field Management solving and how is that benefiting you?** effective communication between Site and office. Elimination of paper forms. improved SHEQ and defect reporting. detailed, easy to complete site reports. improved data consistancy **Official Response from Ellen Cotter:** > Thank you so much for your fantastic review, Sam. We're thrilled to hear that the platform has been easy to implement and has delivered instant improvements across your business. It's great to know that both the front and back end are working smoothly for you, and that our support team has been able to assist quickly when needed. Your feedback about improved communication between site and office, eliminating paper forms, and enhancing SHEQ and defect reporting is exactly the kind of impact we strive for. We're especially pleased that you're finding the site reports detailed and easy to complete, and that data consistency has improved. We’re grateful for your support and look forward to continuing to help your team work smarter and more efficiently. ### 27. Easy Job Uploads & Direct Photo Sharing—Accounting Still Untested **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Re-flow Field Management?** It’s easy to upload jobs, and the pictures are sent directly to the client. **What do you dislike about Re-flow Field Management?** Haven't used the accounting side of Reflow **What problems is Re-flow Field Management solving and how is that benefiting you?** The customer help desk responds quickly and solves problems efficiently. **Official Response from Ellen Cotter:** > Thank you for sharing your feedback. It’s great to hear that uploading jobs feels straightforward and that the ability to send photos directly to clients is working well for your workflow. Streamlining that communication is something we know makes a real difference day to day. We appreciate your note about not having explored the accounting features yet. If you ever decide to take a look, our team is always happy to walk you through what’s available and how it can support your processes. It’s also fantastic to hear that our help desk has been responsive and effective when you’ve needed support. ### 28. Always Up-to-Date Forms Make Work Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Re-flow Field Management?** logging in every morning and seeing that the site teams have completed their daily paperwork **What do you dislike about Re-flow Field Management?** The platform can be a little confusing to begin with, until you have received, the teams training **What problems is Re-flow Field Management solving and how is that benefiting you?** reflow allows SHC, to have updated paperwork on site instantly, without having to leave the office, and site paperwork can be monitored remotely **Official Response from Ellen Cotter:** > Thank you for sharing your experience with Re-flow Field Management. We’re delighted to hear that having up-to-date forms each morning makes your work effortless and gives you confidence that site teams are on top of their daily paperwork. We appreciate your honesty about the initial learning curve. While the platform can feel complex at first, we’re glad that team training helps smooth the process, and we’re always working to make onboarding as intuitive as possible. It’s great to know that Re-flow is helping SHC by providing instant access to site paperwork without the need to leave the office, and that remote monitoring is making your operations more efficient. Your feedback reinforces our mission to simplify field management and keep teams connected in real time. ### 29. Re-Flow Field Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about Re-flow Field Management?** Data driven approach. Real time communication channels with our site teams. Easy to use even with those people who are not familiar with technology. Great support from our project manager. **What do you dislike about Re-flow Field Management?** It would be great to have a stock function available. **What problems is Re-flow Field Management solving and how is that benefiting you?** It allows us to enforce compliance on site and to have an easier method of capturing pictures of our completed works. **Official Response from Ellen Cotter:** > Thank you so much for your review of Re-flow. We're thrilled to hear that our data-driven approach, real-time communication tools, and user-friendly interface are making a positive impact on your team - especially for those less familiar with technology. It's also wonderful to know that your project manager's support has been a standout part of your experience. We appreciate your feedback regarding the stock function. This is something we are currently exploring and hope to implement in future feature updates. We're especially proud that Re-flow is helping you enforce compliance and streamline the process of capturing completed works on site. Your success is our success, and we're committed to continuing to improve and support your operations. ### 30. User-Friendly and Easy to Navigate—Works Flawlessly **Rating:** 4.0/5.0 stars **Reviewed by:** Laura W. | Area Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Re-flow Field Management?** Very user friendly, easy to navigate and works well **What do you dislike about Re-flow Field Management?** Report function would be better if you could create yourself **What problems is Re-flow Field Management solving and how is that benefiting you?** Timesheets, scheduling, inductions, quotes **Official Response from Ellen Cotter:** > Thank you so much for your review, Laura. We're thrilled to hear that you find the system user-friendly, easy to navigate, and that it's working well for your needs. It's great to know that features like timesheets, scheduling, inductions, and quotes are helping streamline your workflow. We also appreciate your constructive feedback regarding the report function. Ensuring the correct data is pulled into reports can be incredibly complex and something our support team specialises in, so we tend to let them do the heavy lifting so you can continue to find Re-flow easy to use. It is something we may consider in the future and we are continuously working to improve our reporting. Thanks again for taking the time to share your thoughts. - [View Re-flow Field Management pricing details and edition comparison](https://www.g2.com/products/re-flow-field-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+15%3A51%3A30+-0500&secure%5Bsession_id%5D=7fbb5fa8-75c5-4051-a09e-559c6d50e1c7&secure%5Btoken%5D=89eecf8854532dc8529cf4a81a0c87ccb23d497888112150ee52fef4fb1cf444&format=llm_user) ## Re-flow Field Management Integrations - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Business Cloud Accounting](https://www.g2.com/products/sage-business-cloud-accounting/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Samsara](https://www.g2.com/products/samsara/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Re-flow Field Management Features **Task Management** - Construction Accounting Tool Integrations - Project Tracking - Information Management - Communication and Collaboration **Scheduling Workflows - Construction Scheduling** - User Permissions - Time Tracking - Calendar Management - Gantt Charts **Before the Job** - Calendar - Dispatch - Roles - Booking **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Reporting & Analytics - Construction Scheduling** - Project Reporting **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Productivity - Construction Scheduling** - Construction Stack Integrations - Mobile Capabilities - Communication Tools **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Re-flow Field Management Alternatives - [Procore](https://www.g2.com/products/procore/reviews) - 4.6/5.0 (4,121 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) - 4.5/5.0 (1,488 reviews) - [Fieldwire by Hilti](https://www.g2.com/products/fieldwire-by-hilti/reviews) - 4.5/5.0 (524 reviews)