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153 Raven Tools Reviews
Overall Review Sentiment for Raven Tools
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Easy enough reporting tools but not much customisation. Review collected by and hosted on G2.com.
If you have an issue (and the software does) you are on your own. I have multiple outstanding tickets, one is now almost one month old. A business cannot afford ignoring customers in a business that is usually running on a monthly schedule.
Update: Got someone responding to my ticket with a copy/paste answer and closed the ticket. The response was not even remotely connected to my question. This is clearly outsourced customer service with agents who lack knowledge. Review collected by and hosted on G2.com.
I use their SEO audit tool to identify issues that require attention. Review collected by and hosted on G2.com.
I need less complexity when working with small clients who grow principally by referral. Wish they had an option for those of us who have 5 clients. Options are 2 or 20... Review collected by and hosted on G2.com.
I chose this tool for its automated reporting and the ability create custom reports using data from various platforms like Google Ads, Google Analytics, Bing Ads, Facebook, etc. I have a number of regular reports I create monthly for clients that includes this data. It also gives you access to data from tools like Majestic SEO without needing your own subsciption. Review collected by and hosted on G2.com.
The biggest issue and kind of a red flag is that basic data you would expect Raven to pull from Google Ads just isn't there. My problem is with the Impressions Top and Impressions Absolute Top metrics being missing. These metrics have been available in Google Ads for years and replaced the Ave. Position metric. That Average Position metric is still in Raven Tools, obviously pulling in no data. I complained about this, and it took a while until someone in customer support understood what I was talking about. Even when they did, there was no explanation of why, and no promise that the issue would be resolved.
Also, because I need to manually fix reports, the automatic scheduling feature doesn't do me any good. Review collected by and hosted on G2.com.
Every feature of Raventools saves a lot of time and effort whether to audit any website for Seo Improvement or research keywords or keep an eye on competitors. Overall the experience is great with Raventools. Review collected by and hosted on G2.com.
The pricings are a little high and when it comes to audit and checking any WordPress sites, the percentage of error increases. overall it's a good software to give a try. Review collected by and hosted on G2.com.
The integrations work like a charm. You can connect it forget about it unlike some other tools that requires you to fix the connection every second day. The customisation is also endless. Very helpful for creating white label partner reports. Just a click and download. Review collected by and hosted on G2.com.
Nothing specific about the features but it's quite on the expensive side. You can use Google's Data Studio to create custom reports for free but I'd recommend Raven tools if you have more than 25-30 clients. Review collected by and hosted on G2.com.
Raven's reporting tools have been of the most significant value to me. Their integrations with Google and Facebook advertising, analytics, goal tracking, widgets for personalized messages, and more have been great solutions for our monthly reports. Customer service has been pretty responsive and professional. I like that the dashboard offers a quick overview of many aspects of marketing, so you can easily see how they all contribute to the metrics on reporting. There are a huge variety of widgets to choose from on the reporting so we can scale a report according to the client's scope of work and create a template to help populate reports for other clients. The customer service team has been responsive to suggestions especially when we showed concern for a future integration with Google Analytics 4. Review collected by and hosted on G2.com.
The content ordering tool yielded very poor content for our agency. We found there to be a language barrier and spent a great deal of time editing articles we paid for. It didn't work out for our agency to use this part of the service. Manually updating reports when we've made changes to report titles or who the email address is showing the report is from has been cumbersome. Occassionally one of the reporting modules disconnects or doesn't work due to Facebook updates. It affects some of our clients but not others and can timely to go back through and make sure eveyrhting is connected properly each month. Which there was an automatic connection for Google My Business for Reporting and more control over Mail Chimp reporting. Review collected by and hosted on G2.com.
It is quite easy to create reports for our clients Review collected by and hosted on G2.com.
The system has a lot of issues regarding connections to third party software. Have to consistently reach out to support to fix backend errors. Review collected by and hosted on G2.com.
I like the interface of this tool which is simple to use. Also, I can create detailed insight reports of our website using this tool and present it to our team. I can attach this tool with not only google analytics but other facebook and other social platforms. It generates clean reports that I can show to my team Review collected by and hosted on G2.com.
I have not come across any big issues with this tool Review collected by and hosted on G2.com.
My favourite aspect of Raven Tools is the fact it’s a great all-rounder. There are a bunch of different features like the site auditor, keyword planner, link building tool, link tracking tool, and custom reports that make it a no-brained for small or starter agencies as the price is extremely reasonable for what you get. Review collected by and hosted on G2.com.
Some of the tools aren’t as accurate as they maybe could be. The keyword tracking tool gives wildly different results to tools such as AWR Cloud which seem to be more accurate. Review collected by and hosted on G2.com.
Raven Tools helps me automate the reporting process for my clients, and ensure the data I need to show my customers is fresh, accurate, and kept in one place (from multiple sources. I'm able to keep my clients organized on a group but can access other team members' client account easily, if need be. Review collected by and hosted on G2.com.
At times, Raven Tools glitches out, and the data doesn't accurately update. Sometimes, the wrong GA account or Ad Words account connects to a certain client, and I need to go in and manually adjust. While this doesn't take much time to fix, it does mean that though the reporting is automated, I do need to review each report carefully before sending off to my clients. Review collected by and hosted on G2.com.