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At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (61.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
DocuWare
Star Rating
(246)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareR2 Docuo
Star Rating
(47)4.5 out of 5
Market Segments
Small-Business (61.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about R2 DocuoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuWare excels in its OCR Scanning feature, scoring 8.9, which allows for efficient text recognition in scanned documents. In contrast, R2 Docuo's OCR Scanning received a lower score of 6.9, indicating that users find it less effective for document digitization.
- Reviewers mention that DocuWare's Quality of Support is notably high at 8.9, with many users praising the responsiveness and helpfulness of the support team. R2 Docuo, while still good, has a lower score of 9.4, suggesting that users feel slightly less supported in their inquiries.
- G2 users highlight DocuWare's superior File Management capabilities, particularly in Search functionality, which scored an impressive 9.6. Users on R2 Docuo, however, report a less satisfactory experience with a score of 8.1, indicating that finding documents may be more cumbersome.
- Reviewers mention that DocuWare's Document Assembly feature, rated at 8.6, is highly appreciated for its ease of use in creating complex documents. R2 Docuo's similar feature only scored 8.3, suggesting that users find it less intuitive or feature-rich.
- Users say that DocuWare's Mobile Apps are robust, with a score of 8.8, allowing for effective document management on the go. In contrast, R2 Docuo's mobile capabilities are rated significantly lower at 6.0, indicating a less favorable user experience.
- Reviewers mention that DocuWare's Versioning feature, scoring 8.9, is particularly useful for tracking document changes over time. R2 Docuo's versioning received a score of 8.0, suggesting that users may find it less comprehensive for managing document revisions.
Pricing
Entry-Level Pricing
R2 Docuo
No pricing availableFree Trial
DocuWare
Free Trial is available
R2 Docuo
No trial information availableRatings
Meets Requirements
9.0
214
8.3
46
Ease of Use
8.8
216
8.9
45
Ease of Setup
7.8
80
8.5
43
Ease of Admin
8.2
64
8.7
42
Quality of Support
8.9
206
9.4
45
Has the product been a good partner in doing business?
9.0
64
8.4
42
Product Direction (% positive)
9.5
213
8.4
45
Features by Category
File Management
8.2
11
Not enough data
9.1
11
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
8.8
11
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.5
10
Not enough data
9.4
11
Not enough data
8.0
11
Feature Not Available
9.0
10
Not enough data
Administration
9.3
10
Not enough data
9.2
10
Not enough data
7.0
10
Feature Not Available
8.2
10
Feature Not Available
8.3
10
Feature Not Available
9.3
10
Not enough data
Platform
8.8
12
Not enough data
8.3
12
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Edit
9.1
21
Not enough data
8.4
20
Not enough data
8.4
19
Not enough data
8.2
19
Not enough data
Logistics
9.1
23
Not enough data
8.8
22
Not enough data
8.9
21
Not enough data
9.7
21
Not enough data
9.2
21
Not enough data
Setup
8.2
19
Not enough data
8.4
19
Not enough data
7.8
19
Not enough data
8.4
19
Not enough data
Management
8.1
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Generative AI
7.6
16
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
95
|
Verified
Not enough data
8.2
12
Not enough data
9.2
95
|
Verified
Not enough data
Invoice Processing
9.0
92
|
Verified
Not enough data
8.8
86
|
Verified
Not enough data
9.1
91
|
Verified
Not enough data
8.6
20
Not enough data
Analytics
9.1
89
|
Verified
Not enough data
Feature Not Available
Not enough data
9.2
86
|
Verified
Not enough data
Integration
9.0
91
|
Verified
Not enough data
8.9
87
|
Verified
Not enough data
9.0
89
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
9.0
12
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
14
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Document Generation
Not enough data
Not enough data
Operating System
9.1
15
Not enough data
7.1
14
Not enough data
6.7
13
Not enough data
Document Processing
9.4
15
Not enough data
9.0
14
Not enough data
8.5
14
Not enough data
8.7
14
Not enough data
8.7
14
Not enough data
Platform Additional Functionality
8.8
14
Not enough data
8.8
14
Not enough data
7.9
15
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.0
10
Not enough data
8.5
10
Not enough data
9.3
10
Not enough data
9.0
10
Not enough data
Additional Functionality
9.1
11
Not enough data
6.3
10
Not enough data
9.4
11
Not enough data
7.3
10
Not enough data
8.6
11
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.3
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
147
8.3
31
8.8
140
8.1
31
8.9
141
6.9
18
8.9
139
8.0
32
8.8
138
8.3
33
8.6
137
8.3
29
9.0
129
8.1
26
8.6
132
7.7
25
8.7
125
8.7
29
8.8
148
8.1
32
8.8
142
7.8
32
8.8
124
6.0
21
Workflow
9.0
138
8.3
35
8.9
133
7.9
33
8.7
135
7.9
32
8.8
144
8.5
31
8.8
131
8.2
29
Platform
9.0
127
7.8
18
8.8
148
8.1
30
8.6
136
8.3
26
8.9
138
7.0
11
8.7
128
7.2
16
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
80
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
8.9
80
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.4
22
Not enough data
8.4
19
Not enough data
8.9
12
Not enough data
9.3
25
Not enough data
8.7
25
Not enough data
8.7
17
Not enough data
7.5
14
Not enough data
7.5
17
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocuWare and R2 Docuo are categorized as Cloud Content Collaboration and Enterprise Content Management (ECM)
Unique Categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, AP Automation, OCR, Online Form Builder, Onboarding, Intelligent Document Processing (IDP), and Document Management
R2 Docuo is categorized as Document Generation
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
R2 Docuo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
9.0%
Pharmaceuticals
8.6%
Management Consulting
3.4%
Insurance
3.4%
Construction
3.4%
Other
72.1%
Telecommunications
8.5%
Accounting
8.5%
Oil & Energy
6.4%
Computer Software
6.4%
Retail
4.3%
Other
66.0%
Discussions
Does DocuWare integrate with other applications and hardware?
2 Comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 Comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 Comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
R2 Docuo has no discussions with answers
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