--- title: QualBoard Reviews meta_title: 'QualBoard Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how QualBoard works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 13 scale: '5' date_modified: '2026-07-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # QualBoard Reviews **Vendor:** Sago **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 3.7/5.0 **Total Reviews:** 13 ## About QualBoard One platform. One partner. Experience streamlined qualitative research you can rely on with QualBoard. Streamline your entire qualitative research process with an all-in-one platform designed by researchers, for researchers. Save time and reduce stress with QualBoard's fully compliant and seamlessly integrated asynchronous, synchronous, and hybrid research capabilities. Easily garner holistic insights without the need to move between technologies or coordinate multiple vendors. Using QualBoard also means you have support every step of the way – from participant recruitment to project management to tech support to global expertise – so you can stay focused on the research. Trust that when it comes time to run your project, QualBoard will not just work but provide an experience that's as good for you as it is for your clients and participants. • Use different event types individually or in combination: o QualMeeting video interviews & focus groups o Discussions boards o Lifestyle diaries o Crowd surveys o Quick polls • All QualBoard projects include: o Live, personalized training on the platform o 24/7 tech support o Live, human chat support for participants • Choose to go DIY or opt for premium support • Backroom for moderators and observers • Tag and clip insightful moments in videos and text • Built-in AI and analysis tools • QualLink and External Survey Link for hybrid research • QualTranslate for global use ## QualBoard Reviews ### 1. Good money, poor execution **Rating:** 3.0/5.0 stars **Reviewed by:** Ashley N. | Organizational Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** October 14, 2018 **What do you like best about QualBoard?** 20/20 provides research that is easy to use and navigate for companies. The services are well-defined and easy to use. Customer service is also great and easy to get ahold of. To participate, the process is easy and gives you an in-person and online option to make extra money. **What do you dislike about QualBoard?** The website is quite difficult to navigate and many of their online webinars glitch out. They have experienced quite a few technical difficulties that make their services hard to use. **Recommendations to others considering QualBoard:** Consider exactly what you are using this company for and fully look through their services before making your decision. **What problems is QualBoard solving and how is that benefiting you?** 2020 has provided several types of research to use to test our products. 2020 sends the results in an easy to read format that we can extract data from easily. This information has made it easy for us to make changes to our software for a better to read interface. ## QualBoard Discussions - [What is QualBoard by Schlesinger Group used for?](https://www.g2.com/discussions/what-is-qualboard-by-schlesinger-group-used-for) - [View QualBoard pricing details and edition comparison](https://www.g2.com/products/qualboard/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+06%3A52%3A16+-0500&secure%5Bsession_id%5D=9d9c94fd-4f3e-46fc-a954-e6e46ab36000&secure%5Btoken%5D=0fa0a9db0b993f631d97ff89121a1aa6c59332f79174e4334c038513c8eccfcb&format=llm_user) ## QualBoard Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards - Customizable Reports - Marketing Reports - Sales Reports - Activity Dashboard - Interactive Reports - Customizable Reports - Customizable Reports - Activity Dashboard - Customizable Dashboard **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes - Commenting/Notes **Feedback Source** - Invitation - Survey Link - App - Widget - Recruitment Pool **Survey Management** - Survey Builder - Customizable Questions - Templates - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool - Single Sign On **Feedback Management** - Media Library - Sorting - Sharing - Privacy **Survey Customization** - Question Branching - Branding - Multimedia Support - Multilingual Surveys **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats - Mobile Dashboards - Public Dashboards - Private Dashboards **Insights** - Analytics - Collaboration - Sorting - Visual Analytics **Insights** - Human Transcription - Computer Transcription - Analytics **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Data Updates** - Historical Snapshots - Real-Time Updating **Collaboration** - Sharing - Co-Editing - Devices **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Additional Functionality** - User Journeys - Usability Testing - Engagement Tracking - For Mobile - A/B Testing - Search/Filter - AI Copilot - Data Visualization - API - Drag & Drop - Unmoderated Testing - Screen Activity Recording - Behavior Tracking - Software Testing Management - Performance Metrics - Customizable Questions - Heatmaps - Prototype Creation - Activity Dashboard - Customer Segmentation - Data Import/Export - Trend Analysis - User Research Analysis - Monitoring - Third-Party Integrations - For Websites - Issue Tracking - Collaboration Tools - Surveys & Feedback - Customizable Branding - User Management - Customizable Templates - Design Management - Multi-Language - Real-Time Data - Project Management - Customizable Fields - Moderated Usability Testing - Quantitative Metrics - Alerts/Notifications - Categorization/Grouping - Tagging - Conversion Rate Optimization - Reporting & Statistics - Video recording/Transcriptions - Customizable Categories - Annotations - Performance Testing - Benchmarking - Question Library - Customizable Reports - Projections - Survey/Poll Management - Assessment Management - Activity Tracking - Video Support - Demographic Data - Customer Experience Management - Workflow Management - Geotargeting - Access Controls/Permissions - Email Reminders - Audience Targeting **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling - Natural Language Search - Visual Discovery - Data Blending - Data Blending **Agentic AI - Demo Automation** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - AI Demo Agent or Avatar **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services - Real-Time Analytics - Reporting/Analytics - Real-Time Analytics - Reporting/Analytics - Visual Analytics **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs - Real-Time Data - Real-Time Data - Third-Party Integrations - Third-Party Integrations **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications - Mobile Access - Metadata Management **Data Updates** - Historical Snapshots - Real-Time Updating - Scheduled/Automated Reports - Customizable Reports - Predictive Analytics - Data Management - Real-Time Data **Additional Functionality** - Customizable Branding - Natural Language Processing - Data Extraction - AI Copilot - Ad hoc Reporting - Real-Time Reporting - Publishing/Sharing - Collaboration Tools - Strategic Planning - Self Service Data Preparation - Trend Analysis - Text Analysis - Real-Time Monitoring - Data Synchronization - Widgets - Benchmarking - Performance Metrics - Data Mapping - Generative AI - Trend/Problem Indicators - Customizable Templates - Access Controls/Permissions - Data Import/Export - Profitability Analysis - OLAP - Alerts/Notifications - Search/Filter - Drag & Drop - Data Connectors - Multiple Data Sources - Key Performance Indicators - Dashboard Creation - Role-Based Permissions - Data Mining - Forecasting - Ad hoc Query **Additional Functionality** - KPI Monitoring - Secure Data Storage - Multiple Data Sources - Data Visualization - Single Sign On - Natural Language Search - Search/Filter - Alerts/Notifications - AI Copilot - Real-Time Notifications - Collaboration Tools - Widgets - Performance Metrics - Ad hoc Reporting - Activity Tracking - Reporting/Analytics - Customizable Branding - Data Aggregation - Dashboard Creation - Data Connectors - Customizable Templates - Data Synchronization - API - Forecasting - Interactive Elements - Single Page View - Data Import/Export - Drag & Drop - Access Controls/Permissions - Trend Analysis - Workflow Management - Third-Party Integrations - Functions/Calculations - Historical Reporting - Data Capture and Transfer - Visual Discovery - Real-Time Updates - Real-Time Reporting - Data Mapping - Relational Display - Visual Analytics - OLAP - Ad hoc Query - Reporting & Statistics ## Top QualBoard Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (383 reviews)