--- title: ChurchStaq Reviews meta_title: 'ChurchStaq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how ChurchStaq works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 117 scale: '5' date_modified: '2026-06-24' parent_category: name: Church url: https://www.g2.com/categories/church --- # ChurchStaq Reviews **Vendor:** PushPay **Category:** [Church Management Software](https://www.g2.com/categories/church-management) **Average Rating:** 4.0/5.0 **Total Reviews:** 117 ## About ChurchStaq Pushpay is a leading technology company that delivers digital solutions to help churches achieve their missions. Our leading ChurchStaq, ParishStaq, and Resi Media suites simplify engagement, giving, administration, and video streaming—enabling our more than 14,000 customers to increase generosity, drive participation, and build stronger relationships with their communities. ## ChurchStaq Pros & Cons **What users like:** - Users value the **ease of use** of ChurchStaq, making it simple for church staff to connect with members effectively. (2 reviews) - Users praise the **all-in-one solution** of ChurchStaq, finding it versatile and easy for church staff to connect. (1 reviews) - Users value the **customization options** of ChurchStaq, making it versatile for diverse church needs and enhancing member connection. (1 reviews) - Users find ChurchStaq's **ease of use and abundant features** helpful for their specific needs and tasks. (1 reviews) - Users value the **flexibility** of ChurchStaq, as it easily adapts to various church needs and enhances member connections. (1 reviews) - Integrations (1 reviews) - User Interface (1 reviews) **What users dislike:** - Users note that **credit issues** lead to high costs, prompting some to switch to cheaper alternatives like SecureGive. (1 reviews) - Users find the **costly donation management** feature less favorable, leading some to switch to cheaper alternatives. (1 reviews) - Users find ChurchStaq **expensive** , especially with the costly integrated giving options impacting budget considerably. (1 reviews) - Users find the **high fees** of ChurchStaq burdensome, leading many to seek more cost-effective alternatives. (1 reviews) - Users criticize the **inefficiency** of ChurchStaq due to outdated technology and terrible customer service affecting their operations. (1 reviews) - Integration Issues (1 reviews) - Users find the **outdated technology** of ChurchStaq to be a significant hindrance to their operations and efficiency. (1 reviews) - Users find the **poor mobile functionality** of ChurchStaq limits accessibility and usability, affecting their overall experience. (1 reviews) ## ChurchStaq Reviews ### 1. Extremely Disappointed with PushPay **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2024 **What do you like best about ChurchStaq?** nothing, absolutely nothing DO NOT go with Pushpay **What do you dislike about ChurchStaq?** Our experience with PushPay has been incredibly disappointing. Here are the main issues we’ve faced: Locked into 2-Year Commitments: The long-term contracts are restrictive and don’t offer the flexibility needed if your circumstances change or if you’re dissatisfied with the service. Outdated Technology: The platform feels outdated and hasn’t kept up with modern standards. This has been a significant hindrance to our operations. Incomplete Setup After 3 Years: Despite using PushPay for three years, we are still not fully set up. This is unacceptable and has caused numerous operational challenges. Terrible Customer Service: The customer service is awful. We have to rely on them for most changes, which is both time-consuming and frustrating. Not Suitable for Non-Church Organizations: If you’re not a church, definitely avoid PushPay. Even if you are a church, I would still advise against using them. Questionable Ethics: Our customer service representative claimed to be a pastor, but his ethical practices do not align with what one would expect from a pastor. Overall, I would not recommend PushPay to anyone. The combination of outdated technology, poor customer service, and restrictive contracts makes it a poor choice for any organization. **What problems is ChurchStaq solving and how is that benefiting you?** tried to use it for donors, but it's so incredibly bad ### 2. CCB Great for New Church Plants **Rating:** 3.5/5.0 stars **Reviewed by:** Tanisha T. | Project Manager, North America Leadership Development, Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about ChurchStaq?** It was easy to use for the functions needed at the time we used this. We didn't use every feature, but there are many. **What do you dislike about ChurchStaq?** It did not integrate well with some of the other software being used. **What problems is ChurchStaq solving and how is that benefiting you?** It was the system used by our organization, so we initially used it to manage volunteers, forms, list of partners. ### 3. An Imperfect but Useful Solution for Church Administrators **Rating:** 3.5/5.0 stars **Reviewed by:** Emily E. | Content Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about ChurchStaq?** CCB's Advanced and Saved Search Functions make it easy for church administrators to track demographic data for their congregations. For example, if members have filled out their profiles, you can run and save searches filtering them by age range, location (zip code), gender, marital status, and more. This simplifies targeted outreach (whether by email or snail mail), since you can export these contacts to CSV/Excel, pull them into a mail merge within CCB, or print their addresses onto standard mailing labels. **What do you dislike about ChurchStaq?** CCB needs improvement with automation and integration. Everything is manual: you cannot set up recurring emails or schedule mail merges within the software. CCB has integration options with other services (i.e., MailChimp), but the integrations can be finicky to configure and don't always sync smoothly. **What problems is ChurchStaq solving and how is that benefiting you?** CCB allowed my department to track absenteeism and check on missing/struggling congregants and enabled mass communication (email and traditional mail) for the church staff at all locations of a multisite church. CCB also incorporated useful training videos in the past year or so that made onboarding new employees significantly easier. ### 4. CCB has been a great tool for our church! **Rating:** 4.0/5.0 stars **Reviewed by:** Matt W. | Youth Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about ChurchStaq?** CCB is a great tool. So many features. The LEAD app is super helpful for me to empower my youth volunteer team in doing the work of the ministry. CCB also has some great integrations with other platforms to take it even further. **What do you dislike about ChurchStaq?** There are times were the UI feels a bit dated or clunky. Thats the only complaint that i would have. **What problems is ChurchStaq solving and how is that benefiting you?** A centralized tool for organizing our organization is key for a ministry our size. CCB does this and does it well. ### 5. Church Community Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2022 **What do you like best about ChurchStaq?** Ease of use for sure! We use CCB as our database for volunteer tracking, reports, scheduling, calendaring and all events, childrens check in, event and class check in, financial ... you name it, it does it and we use it! **What do you dislike about ChurchStaq?** Honey we've been using it for a long time now and while we find quirks here and there, we always can find a work around or make suggestions and it gets improved to do what we need. **What problems is ChurchStaq solving and how is that benefiting you?** Whether it's running reports, tracking, scheduling or whatever, we're able to do it! We definitely more productive being able to keep track of people and schedule volunteers and plan events. It's awesome! ### 6. A one stop shop that will cost you. **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas T. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about ChurchStaq?** I love its easy-to-use software and integration with giving. It truly helps a church staff connect with members and is versatile enough to meet almost any church's needs. **What do you dislike about ChurchStaq?** It is pricy and the integrated giving company costs a lot as well. We recently shifted to securegive which is saving the church 1000s of dollars in tithe and offerings. **What problems is ChurchStaq solving and how is that benefiting you?** The group signup system has a large green comment button that distracts our small group leaders and leads to signups not being followed up with. We've sent mutltiple tickets into remove this, but they havent changed. ### 7. Not Bad For What It Does **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about ChurchStaq?** I like that I can give donations to charitable organizations using their platform. **What do you dislike about ChurchStaq?** The design (UI/UX) of the platform is very out-dated and needs an overhaul. Also, I'd wish that the user experience would keep the full transaction workflow within the app, without usually redirecting to a web page in a web browser (and if on a phone, opening a browser app). **What problems is ChurchStaq solving and how is that benefiting you?** I can easily send monetary donations to organizations who use this as their online giving platform. ### 8. Church Community Builder - A Great Tool for Churches! **Rating:** 5.0/5.0 stars **Reviewed by:** Steve C. | Youth Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2021 **What do you like best about ChurchStaq?** I love that Church Community Builder helps me as a pastor connect with the people in our church. It provides me with contact information and an easy way to get in touch quickly. I also love the accompanying app that is part of Church Community Builder - the Lead App. It is incredbily helpful! Lastly, I greatly appreciate the security features - not just anyone is able to access our church members' data, which is quite comforting. **What do you dislike about ChurchStaq?** I have been using Church Community Builder for several months now and I can honestly say that, as of right now, there is NOTHING that I particularly dislike about this prodcut! **Recommendations to others considering ChurchStaq:** If you are a church minister and you are searching for a software tool to help you effectively connect with your church members, then Church Community Builder is an excellent option! **What problems is ChurchStaq solving and how is that benefiting you?** Church Community Builder has replaced our previous (and slightly problematic) CRM tool. Church Community Builder is helping us as a church be in better contact with one another, which is something that is much needed in the wake of major world events that have affected our ability to meet together over this past year. ### 9. After a long relationship, we're looking elsewhere. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about ChurchStaq?** CCB is a comprehensive church management system. **What do you dislike about ChurchStaq?** Customer service has gone drastically downhill since Pushpay took it over, as has all of the updates. I used to get a 24 hour response to a question, and it is now taking weeks to get a response--and when there is one it is clear they haven't fully read and understood the question. At one point during an urgent need at vbs, I never did get a response. It is a dinosaur of a system--like we're trying to operate in DOS and make it look like Windows. When they do updates, they often remove functionality. Latest updates are done without advance notice. They used to have webinars to discuss updates, but those have stopped since Pushpay took over. Help articles seldom have the information I'm looking for, as they only cover the very basic, top-level issues. We have to purchase add-on api's to text, send stylish mail merges (via Mailchimp), and integrate to our web calendar. Mail merges only handle very basic style functions. Two-way texting is not an option--only "twexting" via a twitter account (so anything you send out is going to show up on your twitter account). The app is very expensive, only a template system, and customer service on it is horrible. I would not recommend CCB to anyone. **What problems is ChurchStaq solving and how is that benefiting you?** We use every function available. Benefits would be event and volunteer scheduling. ### 10. Less Than Expected Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Howard Y. | Assistant Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2021 **What do you like best about ChurchStaq?** I like the many features and how it 'connects' with other programs. **What do you dislike about ChurchStaq?** Customer Service is extremely slow and hard to connect. **What problems is ChurchStaq solving and how is that benefiting you?** We are a new church and the slow customer service is causing problems for us. ### 11. Pushpay too COSTLY! **Rating:** 2.5/5.0 stars **Reviewed by:** Richard R. | Church Administrator **Reviewed Date:** November 15, 2021 **What do you like best about ChurchStaq?** Different reports that they can generate **What do you dislike about ChurchStaq?** COST! too expensive to have that software plus fees they charge **What problems is ChurchStaq solving and how is that benefiting you?** Sorry I can't see past the costs associated with having a Gucci system ### 12. CCB Review **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2018 **What do you like best about ChurchStaq?** CCB is easy to use and easy to make changes. It is user friendly and how to do things is basically innate. I went through a long training process as we switched over but the things I do Day-to-day don’t need a lot of training. **What do you dislike about ChurchStaq?** There have been things that we would like to be able to do and we’ve been told that it’s coming soon (or that they’ve heard that often and it will eventually be added). Also anytime there is a technical question we have to funnel it through one person in our church. **What problems is ChurchStaq solving and how is that benefiting you?** Checking in children and tracking new people (and regular members). It’s a great communication tool, as well as a great ‘directory’. ### 13. Great Church Management Software for a team. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about ChurchStaq?** I can track my Church community and organize different events and services **What do you dislike about ChurchStaq?** Some of the limitations on the workflow are unnecessarily restrictive which makes the process more difficult. This necessitates workarounds which are inefficient and often inhibit other workflows. **What problems is ChurchStaq solving and how is that benefiting you?** Keeping all of our events and people organized in one place accessible to the whole team. ### 14. Increase in Giving **Rating:** 5.0/5.0 stars **Reviewed by:** Josh H. | Worship Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** We love the Automated Recurring Giving that allows our people to take advatange. **What do you dislike about ChurchStaq?** Designating gifts freely is not something that is accessible. **Recommendations to others considering ChurchStaq:** Utilize and push all the features included... it pays off(quite literally). **What problems is ChurchStaq solving and how is that benefiting you?** Ease of giving to all members is important to us and PushPay makes that possible. ### 15. CCB Review **Rating:** 4.0/5.0 stars **Reviewed by:** Kris A. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2019 **What do you like best about ChurchStaq?** The most helpful thing about church community builder is the lead app! I love how you can look up peoples information at your convenience from your smart phone. **What do you dislike about ChurchStaq?** I dislike the reports in CCB. the structure of questions and the way you build a report is very time consuming And not user friendly. **Recommendations to others considering ChurchStaq:** I definitely recommend CCB for your church management software just because of the wide range of things you can do. You’ll need help getting there, but once you’ve learned the system, you’re good to go! **What problems is ChurchStaq solving and how is that benefiting you?** The problems we are solving is filling in missing data. I can search for missing things on a persons profile and filll in the gaps as needed. ### 16. Best way to follow church guests, volunteers, and members. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about ChurchStaq?** I love that just about everything needed to manage a database is all in one. Not only does this have basic functions such as family and personal info, but it also allows us to organize groups and manage events and host forms for people to fill out. There is also a way to track progress of individuals and always have a touchpoint for them: whether it is connecting onto a team, a small group, or attending an event. There is also a way to pull reports to find specific data. **What do you dislike about ChurchStaq?** I do not like the number of apps they have. I feel like having one app (similar to them having one website) and our rights/privileges crossing over into the apps would be easier than having an app for leaders, an app for congregants, an app for check-in, etc. **Recommendations to others considering ChurchStaq:** Other than service planning, which PCO seems to have in the bag, this is a one-stop shop for all of your church database management needs! **What problems is ChurchStaq solving and how is that benefiting you?** Tracking the progress of people connecting into our church via small groups and volunteer teams and even being able to pull reports for how many people are completing steps has been awesome. To have everything at our fingertips. ### 17. Innovative Church Database Striving for More! **Rating:** 4.0/5.0 stars **Reviewed by:** Adam E. | Student Minister, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2019 **What do you like best about ChurchStaq?** Since starting to work with Church Community Builder in 2014 there has been extraordinary customer service and what I like most is that they are constantly making their software better every year that we have been with them. With that said, there have been major improvements with the new app that they have just released this past year. The user experience with the LEAD app has been incredible for people of all ages to navigate and easy for our staff, volunteers, and community to be up-to-date on the various groups they are involved with, attendance tracking, profile updating, and so much more! This is a company that will continue to strive for excellence and will be on the cutting edge as technology continues to develop. **What do you dislike about ChurchStaq?** There are times when the updates are not fast enough and you have to create "work arounds" in order to accomplish the goals that you have for your church. With that said, a lot of the work arounds that we have had to create has been taken care of by an update! **What problems is ChurchStaq solving and how is that benefiting you?** Our large church has been better organized by Church Community Builders platform for anyone to update profile information - this has taken hours of time off of our staff hands and have given us the opportunity to place those work hours in other areas. Our staff loves the easy to update hidden profile information about particular people and they have loved being able to see people's involvement in various areas of ministry. ### 18. Complicated Yet Functionable **Rating:** 1.0/5.0 stars **Reviewed by:** Matt R. | Student Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2019 **What do you like best about ChurchStaq?** I liked the ease of communication options with CCB. It is very easy to search a group, find a group, communicate what you need with that group via email. I never used the Twext tool that much, but that is very beneficial, and something that is not supported directly by Planning Center Online. That is the only true cut above that CCB has on Planning Center Online. The Twext tool allows you to send a text to everyone in the group seamlessly. The communications for the groups (emails) looks pretty good. It's slightly better than sending an email with plain text. However, Planning Center can integrate with MailChimp, which will take your emails to the next level. **What do you dislike about ChurchStaq?** The layout is HORRID. CCB is trying to be something like a mock-social media platform, but it is so complicated and not user-friendly. I would not recommend it because of how complicated it is to do things. Whenever you finally figure out how to do what you want, it is a powerful tool. The layout alone doesn't even come close to Planning Center. The user-friendly nature of Planning Center overshadows CCB immensely. **Recommendations to others considering ChurchStaq:** Switch to Planning Center! You will not regret it. It is so much more easy to use, and you can have sign ups that people can pay for online with their credit cards! So many reasons to switch to Planning Center. **What problems is ChurchStaq solving and how is that benefiting you?** Ease of communications to groups. Church-wide announcements. I send out a weekly email to my team using the groups function. ### 19. CCB has been a great data resource tool. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2019 **What do you like best about ChurchStaq?** The thing I like the best is how in depth the information stored can be. It’s such a good tool to keep up with your congregation and volunteers and be able to help them in any way you can. **What do you dislike about ChurchStaq?** The downsides are the attendance, metrics, and pulling of the reports. I work in student ministry, and often have to pull lists of students’ parents. The process for this is never ending and unnecessarily complicated. **What problems is ChurchStaq solving and how is that benefiting you?** We are currently solving the problem of follow up. CCB gives us the ability to follow up with first time guests in a way we never have before. ### 20. Pushpay is Useful and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2019 **What do you like best about ChurchStaq?** Pushpay is great for congregants of a local Church to set up automated giving and not have to worry about writing a weekly or monthly check. **What do you dislike about ChurchStaq?** There really is nothing to dislike. Donations do have to be in the range of one to twenty-five thousand dollars. Occasionally someone will try to make a donation outside of this range. **Recommendations to others considering ChurchStaq:** Pushpay is one of the best apps for Church giving. It is highly recommended especially for large congregations. **What problems is ChurchStaq solving and how is that benefiting you?** Pushpay is used to collect tithes for the local Church. It is easy for congregants to set up and those who work on the financial team to record and analyse the incoming donations. ### 21. great church resource **Rating:** 4.5/5.0 stars **Reviewed by:** Michael H. | Lead Pastor, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about ChurchStaq?** Church Community Builder keeps our records of people and giving in line. Great tool for churches. **What do you dislike about ChurchStaq?** Lots of features that we do not use. Hard to get through some of them. **Recommendations to others considering ChurchStaq:** looking for church management software? these guys get it right and do it for an honest price. We have been pleased through the years. **What problems is ChurchStaq solving and how is that benefiting you?** Online giving and managing giving are unified and keep people information in place! ### 22. Our Pushpay Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2019 **What do you like best about ChurchStaq?** It is very user friendly and intuitive. People can give in a matter of seconds without getting frustrated. Our church adopted it pretty quickly without many issues. It also helps our church stay technologically up to date. **What do you dislike about ChurchStaq?** The cost. It is a pretty significant investment. There's a monthly fee in addition to the transaction fees. **Recommendations to others considering ChurchStaq:** It is a great tool to help increase online giving but make sure to do a cost/benefit analysis as it can be on the expensive side and might not be worth it for all churches. **What problems is ChurchStaq solving and how is that benefiting you?** Pushpay has made it easier for people to give online and on their cell phones. It also syncs perfectly with our church management software and allows for better record keeping. Pushpay also helps us with donor development as we are able to customize messages to givers, thank them, and see if their giving starts to lapse. It also lets us know if someone's gift was declined because of an expired card which our old system never did. ### 23. Sometimes incredibly helpful, sometimes incredibly frustrating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2019 **What do you like best about ChurchStaq?** The database system is great and has been very helpful for our organization. The ability to schedule rooms and the use of other company materials/property has also been really helpful. **What do you dislike about ChurchStaq?** The calendar function is archaic. The system tries to do so much that in the end it often fails to really excel at anything. If you want to delete a group, you must first remove everyone from it AND all past events. This can take forever and makes keeping the system slim and functioning at its best really hard. **Recommendations to others considering ChurchStaq:** It's a good database system but takes lots of time to implement and to get staff members able to understand and use the system. **What problems is ChurchStaq solving and how is that benefiting you?** It has been helpful for database management and calendar functions for our church. ### 24. Pushpay makes Giving Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin F. | Pastor Emeritus, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about ChurchStaq?** The simplicity of the pushpay system. Once the app is installed and you have an account setup it is extremely easy to give to your church or non-profit. **What do you dislike about ChurchStaq?** I don't have anything to that I would consider a negative. **Recommendations to others considering ChurchStaq:** Pushpay is a great way to encourage folks to give to a church or non-profit. Its ease of use and technology is a breeze. **What problems is ChurchStaq solving and how is that benefiting you?** Having the app and linking it to our ministry has made it easy for people to give for special things. I don't know that we have seen an uptick in giving, but I think for newer people this makes an easy transition for giving. ### 25. Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan V. | Associate Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** I like that Pushpay is a such an efficient way to give. Everything is made clear and simple with a strategy for how to create reoccurring givers. That was the key reason for our selection of them and why I recommend them. **What do you dislike about ChurchStaq?** One the weaknesses is that they over sell how much they are going to help you roll out your app. You really have to do a lot of the work on the design yourself. Additionally, it can be difficult to get your representative to anticipate your needs. Sometimes you have to spell out very clearly what you're looking for. **What problems is ChurchStaq solving and how is that benefiting you?** Pushpay is for us meant the ability for people to give quickly in church. It takes around 60 seconds for someone to give and that's really key. One additional benefit I've discovered is how helpful their push notifications are. ### 26. Simple for both users and admins **Rating:** 4.5/5.0 stars **Reviewed by:** Julie B. | Communications Director , Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** It's super simple for users to set up an account and make a payment. The site is mobile-friendly and we are able to customize how it looks so it has our logo and images. Easy to track transactions. **What do you dislike about ChurchStaq?** Some of the reporting features could be improved. For example there's a "notes" field you can use from administrative point of view, but you can't search or run reports based on what's in the notes. **What problems is ChurchStaq solving and how is that benefiting you?** It was very easy for people to use. We switched from another payment system and most people didn't even realize it was a changed. ### 27. PushPay misrepresented and mislead us into their program **Rating:** 0.0/5.0 stars **Reviewed by:** Pastor M. | Senior Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2019 **What do you like best about ChurchStaq?** The ability for our people to give online. **What do you dislike about ChurchStaq?** PushPay guaranteed that we would get a 5% increase in our giving during the first year that we used them or we would get our first year annual fee returned to us. We didn't reach the guaranteed 5% increase. They gave us NO coaching in the process. When we attempted to collect on their guarantee, it took us nearly a year and a half to get them to make a decision ... and then it was in the negative! No return of the money. They told us we hadn't done one of the steps they required. Really? It takes a year and a half (and a lot of wasted phone time and emails) to tell us we hadn't done one of their steps. It seems like that would be pretty obvious right up front. After all, since they immediately turned us down, why the heck didn't they know the reason we had been turned down? Companies don't turn down their guarantees without a reason. Yet it took PushPay a year and a half to give us a reason. If they saw we weren't implementing one of their requirements, why didn't they coach us to do it? I would NEVER recommend this company to anyone. We are still using it -- only because it would be a waste of time and money to switch over to another company. However, if you are new to the online giving world, please look elsewhere. You will hunt for hours to track down a phone number or responsible person within their company to get any help from them. If our church did business the way PushPay does, no one would attend our church. When we told them we would be writing a review that would reflect poorly about PushPay, they only tried to upscale us into a more costly area of PushPay. Really? We aren't even satisfied with what we currently have. Why would we want to go deeper with your company? **What problems is ChurchStaq solving and how is that benefiting you?** We are not solving any business problems with PushPay. We have one benefit (that we could also get in using another company who does the same work) and that is our people can give online or using our app. **Official Response from Jordan Mason:** > We all have room for improvement and you have called us out on ours. I am sorry your experience with Pushpay hasn't been what you expected and I truly would like to hear more about what happened and what we can do to make things right. We value our customers and learning more about your experience will help us make changes to ensure others don’t have a similar experience. If you are willing to work with us to make this right, please email our Care team (care@pushpay.com) and I will personally follow up with you. ### 28. Great service, intuitive design, excellent customer service **Rating:** 4.0/5.0 stars **Reviewed by:** Mark O. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** The thing I like best about Pushpay is the ease of use for people who don't use checkbooks or carry cash to give to the church as part of their act of worship. I also really like the ability to create different options for giving, so if we have a special project in the church it's easy for people to participate in that through online giving. **What do you dislike about ChurchStaq?** I guess the thing I struggle with the most is keeping the app up do date with current information. I love the tool, but need help keeping it current. **Recommendations to others considering ChurchStaq:** I would highly recommend Pushpay. It's a great service that fills a much needed gap in many churches in terms of giving opportunities. **What problems is ChurchStaq solving and how is that benefiting you?** The biggest problem solved has been providing online giving options to the church. ### 29. I like it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about ChurchStaq?** Has great ease of use, not complicated, and allows the church to do most things that are needed. **What do you dislike about ChurchStaq?** Wish there was a way to capture attendance better and for our volunteers to check in (with name tags) much like the students do. **What problems is ChurchStaq solving and how is that benefiting you?** So far I have enjoyed it and it seems like the pros outweigh the cons. ### 30. Pushpay has made giving easy for our church members! **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan S. | Executive Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** Pushpay has made giving easy for our church members! We previously had to use multiple softwares, but now Pushpay provides one, easy solution! Also, data entry is really easy and volunteers have commented on how much they love the ease of Pushpay compared to Fellowship One. **What do you dislike about ChurchStaq?** The backend reporting has limited capability. We used Fellowship One prior to Pushpay and the reports module was more customizable. Now, we're having to go back to using Google Spreadsheets for certain custom reporting that our team is used to. **What problems is ChurchStaq solving and how is that benefiting you?** It's a one-stop giving solution. Our church previously used three different platforms and only two of the three synced together. This has saved our administrative team a lot of time in the office as all giving in now through Pushpay. ### 31. CCB Review **Rating:** 3.5/5.0 stars **Reviewed by:** Kristin E. | Administration , Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2019 **What do you like best about ChurchStaq?** I love the new beta people search in CCB. **What do you dislike about ChurchStaq?** I dislike the fact that you can’t do anything with the results from the beta people search. Also- the people search (the old way) is very time consuming. **What problems is ChurchStaq solving and how is that benefiting you?** Problems- takes too long to create a custom report. There are SO many options and it’s so frustrating to put the “set1 and set2” in the search. ### 32. Review For Church’s Community Builder **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about ChurchStaq?** I recently began to use this software as an APP on my phone because I am a leader at my church and I really like the ability to connect with, and contact, a large group of people from one ministry. **What do you dislike about ChurchStaq?** It’s slightly difficult to create a large event on the phone APP. I actually don’t believe you can create a large event that people can decline or accept. You can create an informational email however. **Recommendations to others considering ChurchStaq:** I recommend using this app if you are having a hard time with communication between various ministry volunteers and ministry leaders! **What problems is ChurchStaq solving and how is that benefiting you?** I am solving the issue of difficult communication between church leaders and volunteers. It also helps keep communication between church leaders and youths parents and guardians. Everything is in one place with phone numbers, addresses, related contacts and more. ### 33. Full-featured ChMS that is skyrocketing past others **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas C. | Groups Director, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2019 **What do you like best about ChurchStaq?** I love the intentionality behind CCB's recent changes. They do a fantastic job listening to their community of churches, and they are implementing incredible design and functionality changes across the board. They're rewriting almost every feature throughout the software so that it's mobile friendly and consistent with every other space. Their designs are very user-friendly, beautiful, and modern. **What do you dislike about ChurchStaq?** Although they're currently overhauling every area of the software, it's a slow process. Several areas are still underdeveloped and in need of a redesign (visually and in functionality). But it's happening! **Recommendations to others considering ChurchStaq:** Trust the new designs. Every element of the software will reflect these changes at some point, and they're doing everything with lots of input from actual customers. **What problems is ChurchStaq solving and how is that benefiting you?** Our church uses CCB for everything. We use it to track every element of someone's church involvement, and it helps us do it easily and effectively. ### 34. Church Community Builder is BEEFY Church Management System **Rating:** 4.5/5.0 stars **Reviewed by:** Chad M. | Senior Pastor, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2019 **What do you like best about ChurchStaq?** It seems as though the options are endless when it comes to using CCB. Calendar, Scheduling, Financials, Giving, Group and Volunteer Organization, Online Forms, and so much more. **What do you dislike about ChurchStaq?** There is so much to learn! CCB can be overwhelming at first. **Recommendations to others considering ChurchStaq:** It does SO much more than you could imagine. There is also a great online support community for when you have questions. I suggest getting training from one of their excellent associates when on-boarding the program. **What problems is ChurchStaq solving and how is that benefiting you?** We are able to organize our ministry teams and help them communicate with the people who need information the most. Our whole church body can see the calendar, find information like an online directory, and search for people who might be able to help with specific tasks. ### 35. Very Robust **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2019 **What do you like best about ChurchStaq?** CCB is very robust. It has many of the capabilities of a full-blown Customer Relations Management software. Users can track contacts, task queues, email contacts, integrate forms and form reports, track rooms and resources, and track donations. **What do you dislike about ChurchStaq?** CCB is so robust that it can be clunky and difficult to learn all of its capabilities. I don't even have complete administrator functionalities in our corporate account, and CCB's uses are already extensive. **Recommendations to others considering ChurchStaq:** CCB definitely covers an astounding number of bases. It has so many capabilities! I don't see the bill for it, so I am unaware of the cost competitiveness, but I can't imagine any other service is able to do more. **What problems is ChurchStaq solving and how is that benefiting you?** I don't know how we would keep track of all our guests, events, followups, volunteers, etc. without CCB. ### 36. Great product for any church! **Rating:** 5.0/5.0 stars **Reviewed by:** Chad K. | Associate Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2019 **What do you like best about ChurchStaq?** It was so easy to take a look and get set up. It makes giving and connecting with our church so easy! **What do you dislike about ChurchStaq?** We weren't very sure how to best roll out something like this to our congregation. **Recommendations to others considering ChurchStaq:** Look into it! Get it! Use it! **What problems is ChurchStaq solving and how is that benefiting you?** They provided all kinds of resources on learning the product and find out how to offer it and use it. ### 37. Great for groups **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2019 **What do you like best about ChurchStaq?** Members can join groups within Church Community Builder to receive communication focused just to those members. They can also access files and calendars based on their interests. **What do you dislike about ChurchStaq?** Cross communication between departments such as calendars and files might be nice without being a member of each group. **What problems is ChurchStaq solving and how is that benefiting you?** Communication is made much easier with this tool, as well as Check In for departmental events. ### 38. Opened up avenues of giving **Rating:** 4.5/5.0 stars **Reviewed by:** Gary N. | Pastor-teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** Pushpay has allowed our church family to give outside of the worship hour on Sundays. Also many younger families use Pushpay as they no longer write checks or give cash. Also Pushpay allows us to have designated accounts for special projects, missions, and needs. Pushpay has also contributed to an increase in giving to our church. **What do you dislike about ChurchStaq?** Nothing at the moment fully satisfied with Pushpay **What problems is ChurchStaq solving and how is that benefiting you?** Givers who are out of town or working can still give on a weekly or monthly basis which solves the Sunday only offering. Benefit is increase in giving and simplification of record keeping and tax reporting. ### 39. A true ministry partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2019 **What do you like best about ChurchStaq?** The ease of use for Pushpay has led to a dramatic increase of online giving. We use the platform for recurring gifts, camp & conference registrations, and special offerings. We also enjoy the mobile app for communicating with our congregation! **What do you dislike about ChurchStaq?** Registration gifts only have a name and email... and it’s sometimes difficult to reconcile. For example, if a grandparent pays for their grandchild to go to camp, we have to research relationships to match up the payment. **Recommendations to others considering ChurchStaq:** If you are a pastor or church leader looking for a solid giving platform that will increase online giving, encourage consistent, recurring gifts, and ease accounting functions... LOOK NO FURTHER! Pushpay is simply the beat online giving mechanism I have seen! **What problems is ChurchStaq solving and how is that benefiting you?** Quick and easy batching of our online giving across various accounts has been fantastic. ### 40. A Resource for great connection **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2019 **What do you like best about ChurchStaq?** CCB is easy to navigate, and with the app feature, I love the opportunity to quickly access information on other members at my church. I am able to look up contact info, and family demographics quickly so that I can keep up to date on those attending the church. As a ministry leader I also love the easy of making and posting schedules. **What do you dislike about ChurchStaq?** The differences between the app and the pc version creates some difficulty in being able to fully manage the ministry events, schedules just from the app. Nonetheless, quick edits can be made through the app quickly enough. **Recommendations to others considering ChurchStaq:** It worked well for us in the beginning stages of our church ministries. However, as we began to increase in size and volunteer management roles, it became a program that did not hold enough resources for us. Therefore I think it is a great beginning program. **What problems is ChurchStaq solving and how is that benefiting you?** Keeping people informed of events, and volunteer schedules is the primary focus of our use of CCB. We also use it for access to member demographics and contact information. ### 41. Easy to use. Wonderful Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob B. | Youth Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** I love that PushPay is so user friendly that anyone can be taught to use it. **What do you dislike about ChurchStaq?** Any issues I've ever had with PushPay have quickly been remedied by their helpful support staff! **Recommendations to others considering ChurchStaq:** It's well worth the investment! **What problems is ChurchStaq solving and how is that benefiting you?** Making giving/tithing easier for church members as well as notifying them of things quickly! ### 42. Glad we went with Pushpay **Rating:** 3.5/5.0 stars **Reviewed by:** Brian B. | Administration Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2019 **What do you like best about ChurchStaq?** Customer care is excellent. Very responsive and knowledgeable. **What do you dislike about ChurchStaq?** upfront cost was very high and I worry about not being able to afford the ongoing costs **What problems is ChurchStaq solving and how is that benefiting you?** Still working to transition more users to mobile. Working to make the app more interactive, informative, and engaging ### 43. Church Staff **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2019 **What do you like best about ChurchStaq?** It's easy to group different volunteer groups together on CCB, send group emails, send volunteer requests/schedules, and see all the different events on the calendar. **What do you dislike about ChurchStaq?** Sometimes the app takes a bit longer to load than other apps that I use. Generally, it works pretty well. **What problems is ChurchStaq solving and how is that benefiting you?** Really great for organizing volunteers ### 44. Fantastic service **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about ChurchStaq?** Pushpay is easy to use, with fantastic customer support **What do you dislike about ChurchStaq?** Haven't found anything I dislike yet about Pushpay **Recommendations to others considering ChurchStaq:** Well worth the cost **What problems is ChurchStaq solving and how is that benefiting you?** Pushpay assists our church with e-giving solutions ### 45. Great start of a comprehensive church management system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about ChurchStaq?** I believe they are truly working hard to make changes and upgrades to the program all the time. It has a decent foundation started. I love the "Village" (community of users) that CCB has. I can post a question and get a response within an hour usually. **What do you dislike about ChurchStaq?** They need to do more thorough testing before releasing a new feature. It seems like the simplest things are missing upon rollout. And you don't have access to the database itself. By that I mean you cannot even do a SQL Select from it. (I totally get why you cannot do anything else, but just a Select?) **Recommendations to others considering ChurchStaq:** Ask, ask, ask all questions from every department. **What problems is ChurchStaq solving and how is that benefiting you?** All aspects of our church is on this database. ### 46. Decent database but not customizable **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2019 **What do you like best about ChurchStaq?** Ease of finding people and tracking attendance. **What do you dislike about ChurchStaq?** Lack of customization, connectivity to social media’s and not a great layout or design. Very clunky. Not good for volunteers. **Recommendations to others considering ChurchStaq:** Not a great system but support was very helpful and quick to respond. **What problems is ChurchStaq solving and how is that benefiting you?** Attendance tracking and event planning. ### 47. Early Adopter - VERY Satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** I like the simplicity and ease the donors experience and giving. **What do you dislike about ChurchStaq?** That there is a slight slowdown in response, because the user exits the app momentarily to make a donation. **What problems is ChurchStaq solving and how is that benefiting you?** Our accounting systems are greatly streamlined. Also, my financial team is not handling credit card numbers. Also, it interfaces seamlessly with our church management software. ### 48. Easy To Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2019 **What do you like best about ChurchStaq?** PushPay is user friendly for the consumer. It is easy for our members to give **What do you dislike about ChurchStaq?** Merging records is not an option so I have several members that are listed twice in the system **Recommendations to others considering ChurchStaq:** Make sure when you set up, you ask for help if you are importing people/donations. I ended up with a mess because I didn't understand how their community worked. **What problems is ChurchStaq solving and how is that benefiting you?** PushPay makes donating easy for people. It gives them a quick way to give ### 49. Worth it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2019 **What do you like best about ChurchStaq?** It’s easy to use easy to understand it is definitely geared for everyone in church staff to use **What do you dislike about ChurchStaq?** It’s not being updated as fast as other softwares **What problems is ChurchStaq solving and how is that benefiting you?** N/a ### 50. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Nate S. | Worship & Arts Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2019 **What do you like best about ChurchStaq?** The app is a great way to keep up the connection of the community of the church **What do you dislike about ChurchStaq?** Not too crazy about additional fees on event registrations. **What problems is ChurchStaq solving and how is that benefiting you?** Church connection, online giving, financial management for year-end giving reports. - [View ChurchStaq pricing details and edition comparison](https://www.g2.com/products/churchstaq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+12%3A58%3A03+-0500&secure%5Bsession_id%5D=6a3c9f54-6299-40af-a794-e9d576b06d8c&secure%5Btoken%5D=bddd9ec075d04c0db8dbc040eae32212ab004b8a89b27b60ae52b401141a392a&format=llm_user) ## ChurchStaq Features **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top ChurchStaq Alternatives - [Planning Center Services](https://www.g2.com/products/planning-center-services/reviews) - 4.7/5.0 (178 reviews) - [Planning Center Giving](https://www.g2.com/products/planning-center-giving/reviews) - 4.5/5.0 (19 reviews) - [Subsplash](https://www.g2.com/products/subsplash/reviews) - 4.0/5.0 (22 reviews)