[ ServiceMax Reviews ](https://www.g2.com/products/ptc-servicemax/reviews) [ ServiceMax Reviews ](https://www.g2.com/products/ptc-servicemax/reviews) # ServiceMax Pricing Overview [Editedit](https://my.g2.com/ptc-servicemax/pricings) ServiceMax FSM Enterprise Edition Contact Us 1 User - Contact us for more information. Show More Pricing is charged on a subscription basis based on the number of users. ServiceMax has 1 pricing edition. Pricing information for ServiceMax is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase ServiceMax must be conducted with the seller. Pricing information was last updated on October 10, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 16 months ### Average Discount 13% ### Perceived Cost $$$$$ [ ![Appenate (formerly Forms On Fire)](https://images.g2crowd.com/uploads/product/hd_favicon/0826229be0beb3a670b0e7aea25ea8d8/appenate-formerly-forms-on-fire.svg "Appenate (formerly Forms On Fire)") Sponsored Appenate (formerly Forms On Fire) 4.5/5 (265) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-field-service-formerly-salesforce-field-service.svg "Agentforce Field Service (formerly Salesforce Field Service)") Agentforce Field Service (formerly Salesforce Field Service) 4.4/5 (971) ](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) [ ![Dynamics 365 Field Service](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-field-service.png "Dynamics 365 Field Service") Dynamics 365 Field Service 3.9/5 (151) ](https://www.g2.com/products/dynamics-365-field-service/reviews) [ ![IFS Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/b77366046a60abe4f1ffc70d7fb6f492/ifs-cloud.svg "IFS Cloud") IFS Cloud 4/5 (267) ](https://www.g2.com/products/ifs-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/ptc-servicemax/competitors/alternatives) ## ServiceMax Alternatives Pricing The following is a quick overview of editions offered by other [Field Service Management Software](https://www.g2.com/categories/field-service-management) | ![Agentforce Field Service (formerly Salesforce Field Service)](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a71fba40151dc70320f4c77a71515c4/agentforce-field-service-formerly-salesforce-field-service.png) [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) ##### Dispatcher | $165.001 User Per Month | Intelligent Dispatch Console built directly on CRM. - Scheduling and Optimization - Resource and Work Management - Workflow Automation | | ![Jobber](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png) [Jobber](https://www.g2.com/products/jobber/reviews) ##### CORE | Starting at $29.001 User | Essential tools to help build and grow your home service business. - 1 user - Schedule and manage jobs from anywhere to Manage jobs from anywhere - Track everything with Job details and attachments - Accept online payment including credit cards and ACH - Access over 20 built-in reports - Unlimited live chat, phone, and email support - Integrate apps and software through Jobber App Marketplace - Online booking and scheduling [Show More](javascript:void(0);) | | ![TrueContext](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3000677add8287c8d745ae427b64769/truecontext.png) [TrueContext](https://www.g2.com/products/truecontext/reviews) ##### Digital | Starting at $4,800.00Per Year | Designed for orgs with paper-based processes looking to digitize for more efficient fieldwork, more accurate data, and a strong foundation for broader transformation. Move technicians off paper and into digital workflows that guide them through the job while reducing manual admin. - Low-code form builder - Version control and change management - Conditional form logic - Job dispatching - Automated job reporting (PDF, DOCX, XLSX) - Live support via phone, chat, email [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various ServiceMax alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## ServiceMax Pricing Reviews (2) CC Carlos C. Head of Projects & Sales Small-Business (50 or fewer emp.) 10/18/2025 More Options - "ServiceMax: Streamlined Field Operations with Smart Automation and Mobile Access" 5/5 What do you like best about ServiceMax? What i like best about ServiceMax is its ability to streamline field service operations with automation, real-time visibility, and AI-driven scheduling. It makes it easy to assign the right technician to the right job, track work progress instantly, and reduce downtime through predictive maintenance tools.​ The mobile access via ServiceMax Go is another highlight, letting field technicians manage jobs, update records, and capture client signatures directly from their devices, even offline. Combined with its Salesforce integration and smart analytics, ServiceMax stands out for improving both service efficiency and customer satisfaction Review collected by and hosted on G2.com. What do you dislike about ServiceMax? dislikes about ServiceMax revolve around its complex interface, high cost, and limited customization options. Review collected by and hosted on G2.com. What problems is ServiceMax solving and how is that benefiting you? it addresses the complexity of scheduling and dispatching technicians by automating job assignment based on skills, location, and availability, which minimizes travel time and speeds up response. This results in quicker service delivery and optimized workforce utilization Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 10/13/2025 More Options - "Service Max insight" 4.5/5 What do you like best about ServiceMax? It has a powerful work order scheduling and dispatch platform. It supports real time updates which is a plus. Service Max does a great job with managing skills and needs of the project. Review collected by and hosted on G2.com. What do you dislike about ServiceMax? The software is not cheap and not easy to set up. It takes time for the system to cater to your company needs. Review collected by and hosted on G2.com. What problems is ServiceMax solving and how is that benefiting you? They solve major operational issues and visibility problems. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ServiceMax Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3a71fba40151dc70320f4c77a71515c4/agentforce-field-service-formerly-salesforce-field-service.png "Product Avatar Image") Agentforce Field Service... 4.4/5 (1,044) [ Compare Now ](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-ptc-servicemax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-field-service.png "Product Avatar Image") Microsoft Dynamics 365 Field Service 3.9/5 (156) [ Compare Now ](https://www.g2.com/compare/dynamics-365-field-service-vs-ptc-servicemax) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_17264c184231190216881d51586eed40/oracle-field-service-cloud.png "Product Avatar Image") Oracle Field Service Cloud 4/5 (139) [ Compare Now ](https://www.g2.com/compare/oracle-field-service-cloud-vs-ptc-servicemax) ##### Categories on G2 [ Field Service Management ](https://www.g2.com/categories/field-service-management) ##### Explore More [ What's the best customer support software for tech startups ](https://www.g2.com/discussions/what-s-the-best-customer-support-software-for-tech-startups)[ What is the most affordable WhatsApp marketing software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-whatsapp-marketing-software-for-smbs)[ Top-rated pricing tools for SaaS companies ](https://www.g2.com/discussions/top-rated-pricing-tools-for-saas-companies) [ What's the leading session replay solution for small businesses ](https://www.g2.com/discussions/what-s-the-leading-session-replay-solution-for-small-businesses)[ Best platforms for integrating bug tracking with CI/CD ](https://www.g2.com/discussions/best-platforms-for-integrating-bug-tracking-with-ci-cd)[ Pros and Cons Details ](https://www.g2.com/products/ptc-servicemax/reviews?qs=pros-and-cons) Show More [ What's the best customer support software for tech startups ](https://www.g2.com/discussions/what-s-the-best-customer-support-software-for-tech-startups)[ What is the most affordable WhatsApp marketing software for SMBs? ](https://www.g2.com/discussions/what-is-the-most-affordable-whatsapp-marketing-software-for-smbs)[ Top-rated pricing tools for SaaS companies ](https://www.g2.com/discussions/top-rated-pricing-tools-for-saas-companies) [ What's the leading session replay solution for small businesses ](https://www.g2.com/discussions/what-s-the-leading-session-replay-solution-for-small-businesses)[ Best platforms for integrating bug tracking with CI/CD ](https://www.g2.com/discussions/best-platforms-for-integrating-bug-tracking-with-ci-cd)[ Pros and Cons Details ](https://www.g2.com/products/ptc-servicemax/reviews?qs=pros-and-cons)