Plecto Reviews & Product Details

Plecto Overview

What is Plecto?

Plecto is a dashboard software designed to motivate and engage your employees to perform better. Every day, Plecto helps motivate thousands of employees to do just that. We do that by visualizing performance indicators in an open and engaging way. With gamification features, we have taken the addicting elements from games and applied these to work-life situations. By doing so, we increase your employee engagement. And why is that important? Because engaged employees perform better. You can integrate an unlimited number of data sources with Plecto. You can even import data from multiple sources and filter these across sources. That way, you can display dashboards that take more variables into account.

Plecto Details
Website
Discussions
Plecto Community
Languages Supported
Danish, English, Norwegian, Spanish, Swedish
Product Description

Plecto is a team motivation software that helps sales, customer service, and telemarketing teams increase motivation and boost performance.

How do you position yourself against your competitors?

What makes Plecto different from others is that Plecto focuses on motivating and engaging employees in the company KPIs, goals and data.

This is done by offering an easy-to-see dashboard where it is easy to add data and widgets that show exactly what is needed.

Furthermore, Plecto offers the opportunity to motivate and engage the employees through the use of gamification and notification, which turns the working day into a game or a friendly competition. What Plecto likes to do, is to focus on the individual performance by creating a custom build dashboard for each employee or the entire team.


Seller Details
Seller
Plecto
Company Website
Year Founded
2012
HQ Location
Denmark, Europe
Twitter
@getplecto
366 Twitter followers
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
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Plecto Screenshots

Plecto Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The number of different data sources which we regularly use is great. I couldn't find any other product which includes all the tools we use on a daily basis. (Aircall, intercom, close, MySQL, etc.) Review collected by and hosted on G2.com.

What do you dislike?

The syntax for creating dashboard widgets is confusing. Also the onboarding process takes weeks. It should be possible to get a new customer up and running in a single day. I'm sure many sales are lost by making it a 3-4 week process. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Test it out. You may end up saving a lot of time and money. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're still working on our setup. But essentially we're replacing an entire full time data analyst and saving engineering resources. Whenever we have new data types in our database and/or want new anayltics we won't need to have costly developer time dedicated to getting those anayltics or using those new data types. Review collected by and hosted on G2.com.

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Director creativo
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Plecto helps me analyze the data from my CRM system in Pipedrive, it is a very useful tool to have a great overview about the business. Thanks to "plecto", I can quickly know the metrics of my business, plus I can customize those metrics according to my management indicators, it is a powerful tool that saves many hours of analysis and allows you to see in real time how the business progresses. Also in our team we carry performance metrics on specific tasks of other users, allowing them to see their progress themselves and meet their goals. Review collected by and hosted on G2.com.

What do you dislike?

I would like to have more graphics options to better analyze the data. I would also like to make formulas easier. I would also like you to improve the application in IOS so that it works correctly with the Iwatch and be able to see metrics on my watch. It would also be convenient to have an IpadOS application in which the graphics formulas could be made. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Plecto is a great tool !, it allows you to connect your CRM to analytics graphs in a very dynamic way to have a deep understanding of your business in just a few clicks. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Plecto helps me very quickly to have a general conception about the variables of my business, it is an essential tool to understand the progress of the business, and how I can improve processes. It also allows team members to access metrics that indicate their progress in specific tasks. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi Miguel Jaime

Thank you for the excellent review ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

We are delighted that you wanted to review us and have given us such a high score. We loved your feedback, both the positive and negative. With your feedback, we can make Plecto even better. And let us start today 🙌 You mentioned that you would want a better IOS solution 🤔 Well, we are happy to announce, that we will soon let Plecto users try out the beta for our new Plecto app on Appstore and Google Play. We would love it if you were among those who would try our new app that will work for both IOS and IpadOS. If this sounds good, then signup at this link here: https://forms.gle/fHEGmJ6dcVKzer6aA

Marketing Coordinator
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Ability to utilize multiple data sources to help track and provide a real-time overview for our telemarketing and sales team. We can display our data tracked in Salesforce to help motivate our team and celebrate when they close deals with the quickly customizable gamifcation notifications.

The support team is phenomenal and very understanding. Quick to hop on a call and help troubleshoot. Review collected by and hosted on G2.com.

What do you dislike?

Some of the formulas require a bit of work and taking a dive into our overall CRM to fully understand how things are displayed. I would like it if the integration with our CRM could be more selective - our deactivated employees continue to be resynced from Salesforce into Plecto, causing us to be "tracking" way too many users. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Visual display of benchmarks such as call count, appointments set, deals closed. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

First of all, I want to thank you for reviewing us.

I will create a feature request for your proposal about making the integration more selective. Thanks for the kind words and have a good day.

Kind regards

Christopher M

Marketing Automation Manager.

Senior Developer/Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I personally think that one of the major strengths with Plecto is the number of possible data source types to choose from to collect and combine your business data.

It also has a set of well documented REST-api:s that makes it easy to post new sets of business data that gets stored within internal data sources.

The chat function ion the Plecto Website is really helpful and response time is mostly very quick which is appreciated 😊👍 Review collected by and hosted on G2.com.

What do you dislike?

For easy statistics the that you want to capture can be quite easily expressed by the visual matheditor, but for more advanced calculations and date intervals I’ve kind of getting stuck with the limitations Plecto currently have when expressing formulas. It could be better support for more advanced math expressions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We currently use it to get good transparency for Sales and Recruitment figures. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey Fredrik

Thank you for your amazing feedback and review. We are glad to hear, that we are helping you with Sales and Recruitment figures. We will definitely look into the option for more advanced math expressions.

If you got any specific wishes to what you want us to add first, then please write to me at Christopher@Plecto.com

Once again, thank you for the review.

Kind regards

Christopher

Automation Marketing Manager at Plecto

Director, Business Development
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like the gamification and Pipedrive connection. Review collected by and hosted on G2.com.

What do you dislike?

I wasn't able to move forward with the Premium version as the sales department wasn't willing to answer security questions and fill in our Vendor Assessment Questionnaire. This is critical information for us when integrating something to our CRM system and it feels like Plecto doesn't take it seriously. I had to go with a competitor instead. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Transparency of sales team performance, motivating sales team. Review collected by and hosted on G2.com.

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Head of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ability to take virtually any source of data and visualise it for anyone to digest. Being able to go as deep in to the data as you need to and to give people rotating dashboards that keep them informed. Review collected by and hosted on G2.com.

What do you dislike?

It would be nicer to work with Excel data more easily. Overall not many complaints at all though. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a simple tool with lots of power to visualise data in multiple ways to meet demands Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Seeing our new business and existing business opportunities organised and visualised from Pipedrive. We are also using it to manage our Carbon goals. We've seen greater awareness from all teams on the state of our opportunities. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey Andrew

Thank you for your kind words. We are glad to hear, that you find Plecto simple, and that it helps you seeing new business and existing business opportunities.

If you at any time you are in doubt or need help with Plecto, please do not hesitate to contact us. We are here to help you. 🙌

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Account Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The diversity of what you can put up on the diferent dashboards Review collected by and hosted on G2.com.

What do you dislike?

at this time I have nothing that i dislike. I would however love to get a "soundhorn" notification that you can link to a countdown. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I can reccomend this sofware to anyone working with sales. It has helped our team reach our goals by simply displaying sales for day to day. This is making the internal competition better by visualising the performance live time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it to mesure sales in our salesteam. It drives the competition and helps us to keep track of day to day sales, compared to budgets. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi Markus

Thank you for reviewing us. We will definitely look into the possibilities of adding a notification to a countdown.

If you need help with anything, please do not hesitate to contact us. We are here to help you. 🙌

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

AT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Ease of use when it comes to data integration and setting up dashboards. The customer support is always a tremendous amount of help when used. Review collected by and hosted on G2.com.

What do you dislike?

Few basic functionalities or qualities of life is missing and the interval of retrieving data for data sources are a bit high for dashboard live usage.

It would be great if it was possible organizing data sources and dashboards better, as it's not scalable when there's many emoloyees, teams and dashboards.

A summaration of all values shown in a widget would also be desired. E.g in a table widget, you are showing how many calls every employee has made so far, but on top of the table it shows the total value of all employees. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Transparency. Showing everyone how's it going and help analyzing our data to make a prognosis and so forth. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi there

Thank you for this great review and feedback. We work really hard to provide the best service and support any dashboard system can offer, so we are glad that you have noticed this.

We will take your feedback into consideration and do our best to make Plecto even better.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Solutions architect
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Plecto lets us collect data from all of our numerous data sources, with great integrations with the tools we use the most so we don't have to spend time building complicated reports or finding hidden datasets.

it lets us visualize our customers, and employees super quick and easily so we feel a lot more in control than with our previous tools. Even if its not super in-depth when it comes to showing reports, it gets the job done. Review collected by and hosted on G2.com.

What do you dislike?

Plecto is still a bit geared toward just sales presentation and some of the logic reflects this. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The pricing model is a bit obscure, but I would highly recommend plecto Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Plecto has enabled us to track sales, to do-lists and employee performance in real time, saving a lot of time reading and analyzing reports. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Thank you for this awesome review Robin! 🙌

If you got any addtionally feedback or suggestions for future updates, don't hesitate to contact me.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

Partner
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

It gives me a clear overview of our KPI'es, which we use to track our marketing performance. Review collected by and hosted on G2.com.

What do you dislike?

It is very difficult to set up. Not user friendly at all. You should create a team that helps customers with the set up - or create a forum for freelancers who can help your customers to set this up and make adjustments. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend this - but make sure to get help with setting everything up. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This tool enables me to see which channels are performning and which channels who are not. This makes it easy for us to adjust our marketing efforts in real time. Now - we are more efficient and motivated. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi Troels, thank you for reviewing us. We do have an onboarding team, with Pavlina or Rikke, who can help you set up Plecto and give you more knowledge about the product. If you haven't had that, please contact us, and we will love to give you more knowledge about Plecto.

Here is some information about our Onboarding process:

The Plecto Onboarding process is designed for new customers for the purpose of training them in using the platform and visualizing their KPIs.

During the onboarding process, you will receive technical guidance and advice on using Plecto and setting up your account. The meeting is hosted by a Customer Success Manager ex Pavlina, who will also provide strategic consultation on the best practices in visualizing your KPI’s and setting up your dashboards. During the onboarding process, you obtain the knowledge to build KPI’s and maintain your account. If you need further technical assistance during and after the onboarding process, please do not hesitate to contact Plecto Support where Morten and Jens can help you on chat or email.

Once again, thank you for reviewing us.

Kind regards

Christopher M.

Automation Marketing Manager at Plecto

Zendesk Administrator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Plecto has been a breath of fresh air to optimise reporting in our contact centres. Not only is it reliable and easy to use, but it has a great UX and an even better support network. Review collected by and hosted on G2.com.

What do you dislike?

The initial set up can be tricky when integrating external data sources, however as I've mentioned, Plecto's support team are on hand to make this a seamless experience as possible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I highly recommend Plecto to be anyone looking to optimise their contact centres. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To provide our contact centres with the best possible reporting tools to optimise agent experience. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey Ajay

Words cannot describe how happy we are for your review. We are happy that we can be the fresh breath of air you just needed, and we look forward to many years of close cooperation where we can be an even greater help to you.

Kind regards

Christopher M

Marketing Automation Manager

AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The ability to bring multiple data tables together for advanced visualizations not available natively in pipedrive. Review collected by and hosted on G2.com.

What do you dislike?

Some of the advanced analytics we are looking for such as forecasting is not yet available. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using plecto for real-time reporting of some of the top line sales metrics that aren't available natively in pipedrive. We are using the visualizations that have been built in plecto to know at a glance where we are with sales, activity, pipeline and year over year metrics. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi there

Thank you for reviewing us. We are glad to know that our Real-time reporting system can benefits you in a way Pipedrive cant.

Have a nice day

Christopher M

Marketing Automation Manager at Plecto

AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Th customer support has been great. I have not had time in my busy schedule to answer all calls but they have been extremely helpful when I need them. Review collected by and hosted on G2.com.

What do you dislike?

The user format is a little choppy. It is not the most intuitive program, but the customer service helps a ton with that. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your company lacks a way to track data this app is fantastic! Its really helped our team get to the next level. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better reporting and building team morale around competitions Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi there Plectorian :D

Thanks for reviewing us. I immediately pass your praise on to our support team. They will probably be happy to read your fine words.

We wish you a good day and feel free to contact us, if you need help with anything.

Kind regards

Christopher M.

Marketing Automation Manager

AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is very useful to visualise the deals being created and completed within our business.

Giving ourselves visual targets which we can watch ourselves climb towards is a great boost for the company. Review collected by and hosted on G2.com.

What do you dislike?

On occasion there is an issue with how we input our data into Pipedrive and it causes a problem with pulling through to plecto, but that is the only issue Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are better able to visualise our year as a whole, and it helps us to report back to our partners as we have separate dashboards for them Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey there

Sounds like Plecto and your company is the perfect match. We are glad to know, that our visualization tool is helpful and that it provides you with a great overview of your deals.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Senior Telecommunications Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy to use platform and the support is amazing Review collected by and hosted on G2.com.

What do you dislike?

TVs are associated with user accounts, meaning when a different user logs in, the TV association is broken Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps our managers to manage their shift. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi Leonard

Thank you for almost giving us 5 stars :D We will do our best to get that half star, we are missing right now. So for now, I have created a ticket request about your tv issue, and when it has been fixed, I hope you will give us the last half star.

Kind regards

Christopher M

Marketing Automation Manager.

AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The dashboards used to visualise data - especially the trends on it. Review collected by and hosted on G2.com.

What do you dislike?

It is quite difficult to setup - not sure how it compares to competitors. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure that you have a plan to what and why you want to use it, before starting. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I actually don't believe that it solves any problems - but that is more to do with those who did the planning. We hope to reconfigure it, and it will then minimize the amount of errors we make. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi there

We at Plecto would love to help you better understand our product, so you can see how it can benefit you.

Pls write back to me directly, so we can have a talk.

Kind Regards

Christopher M

Automation Manager

Christopher@plecto.com

CF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

By sharing targets and results, you engage your team in a joint responsibility, and the results on succesful projects simply have improved.

I am highly satisfied with using PLECTO. Review collected by and hosted on G2.com.

What do you dislike?

It does take a bit to get the understanding of setting up and structuring the dash board - but hey, I am no smart IT guy, so it is partly my own lack of skills. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Attention attention and attention Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi there

We are pleased that you are so highly satisfied with our product.

BTW, I'm sure you are smart, otherwise, you wouldn't be using Plecto ;)

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The visual aspect and real time updates are great. Really helps the sales reps understand where they are on a daily, weekly or monthly basis. Review collected by and hosted on G2.com.

What do you dislike?

You can't copy as module created in a dashboard and use it on another board. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Visually displaying data to the appropriate parties so they can see their success or downfalls. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

Thanks for reviewing us. We will create a feature request for your proposal to copy modules. Have a nice day

Kind regards

Christopher M

Marketing Automation Manager

AM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We are sharing KPIs and performance from the sales Department across our two Office locations, making performance fully transparent and also automatically highlighting when a colleague is succeeding so you can give a high-five Review collected by and hosted on G2.com.

What do you dislike?

There are some few bugs here and there, and also some features did not work on our Samsung tv. However, the support team has been Realty helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Transparancy in team and individual performance Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

Building a great work and team environment is crucial to building a great company. We are happy to hear how you are using Plecto, and how its benefiting you.

If you still have problems or questions, don't hesitate to write.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The way Plecto is easy to setup, be used and understood among teams and individual Review collected by and hosted on G2.com.

What do you dislike?

Nothing in special - it works fine and easy to use Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To have ur KPIs readyand work for them Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To show KPI and performance in an easy and understandable way. Minimal administration is used, and gives a lot time to use on other important stuff Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey

This is such a simple and great review. I think we should hang this one up on our wall at Plecto. Thank you, for your kind words.

If you still have problems or questions, don't hesitate to write.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy system with ability to customise and bring KPIs to life Review collected by and hosted on G2.com.

What do you dislike?

Some of the CRM links are hard to use, when we where using Hubspot the data link did not correctly link Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy tool for small to medium teams Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Team motivation, transparency across the office Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

We will immediately look into your issue with Hubspot. But we are glad to know, that you like our product and it helps you motivate your team.

Kind regards

Christopher M

Marketing Automation Manager.

CR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I really like how easy is to connect to different sources and display data in widgets. Also de support is awesome, great partnership to resolve your challenges. Review collected by and hosted on G2.com.

What do you dislike?

I think I miss having more options for visualizations such as other tools like Tableau or PowerBI Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I believe use a big screen to display this real-time analytics dashboard, seeing these metrics in live will boost your teams immediately. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Real time analytics, if you manage digital campaigns, it's pretty easy to connect to Facebook / Instagram to see how your campaigns behaves. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

Thank you for the great score. We can assure you, that we are working to expand our visualizations options in the future. So stay tuned :D

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

Managing Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It motivates our sales agents very much. And every one in the company who want can see the sales performance.

The gamification is great. Review collected by and hosted on G2.com.

What do you dislike?

More Visualization-Options would be nice. But it is a pleasure to work with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Everyone is updated, every day. Our CEO , my colleagues and me. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hey Boris

Thank you for this great review. We will work hard on adding more Visualization-Options, so we can get that five star review.

Have a nice day

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

Marketing
Design
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

To view metrics and results in just a few panels. It is possible to have relatively complex readings visually and objectively, which is great for motivation and control. It is flexible enough to be used not only in a sales team. I used for example with logistics, controlling the flow of deliveries.

Customer support is really good, both the chat and the content intended to teach how to use the system. Review collected by and hosted on G2.com.

What do you dislike?

Integration with other systems was neither easy nor intuitive. I had a hard time figuring out why the integration with my CRM did not work as it should.

The implementation is not plug and play but maybe it's unfair to wait for it, since once you understand how the system works, it's not that difficult.

Not as robust as it could be. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take into account the work required for implementation and maintenance vs. the benefits brought Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Monitoring the performance of multiple sectors, achievement of goals, transparency and individual motivation. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi João

Sounds like, that even though you had some difficulty in implementing your CRM system, so you're happy with Plecto now, and our support team has helped you through the process. So we are happy to read, that you find our product useful.

If you still have problems or questions, please don't hesitate to write us.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

UT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ease of access, and the graphics layout. Our staff can easily see where they are in reference to their goals. Review collected by and hosted on G2.com.

What do you dislike?

Unfortunately, sometimes Plecto does not correctly sync with our accounting platform, so it shows incorrect values. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We been able to easily consider goals and meet quotas, and create a positively competitive atmosphere among our poject managers. Review collected by and hosted on G2.com.

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Response from Christopher Madsen of Plecto

Hi

We are happy to read, that you find our tool useful and it provides you with a great overview. Hopefully we have fixed your problem, otherwise, email us, and we will look into this.

Yours sincerely,

Christopher Madsen

Marketing Automation Manager

Christopher@plecto.com

Do you work for Plecto?