Playroll Reviews & Product Details

We have been using Playroll as our Employer of Record (EOR) since starting operations in South Africa in 2022 and expanded to India in 2023. From day one, the experience has been exceptional. Playroll is incredibly easy to work with, and their processes are accurate and efficient, ensuring compliance and peace of mind in regions we were unfamiliar with.

A special mention to Neil Barratt, Head of Legal, and his team, who have provided outstanding legal assurance throughout. Their expertise and guidance have been invaluable in navigating complex regulations in foreign jurisdictions. What truly sets Playroll apart is how all departments work seamlessly together, synchronizing efforts to deliver positive, timely outcomes every single time. Review collected by and hosted on G2.com.

There is nothing to dislike. It does take a while to get used to having to run everything through another party in regards to team performance, PIP meetings etc but they are so supportive it soon becomes part of the solution. Review collected by and hosted on G2.com.

Our team greatly appreciates the seamless experience Playroll provides in facilitating global hiring and payroll management. The platform is remarkably intuitive, and the support team is both highly responsive and proactively engaged - they consistently go above and beyond to offer assistance whenever needed. Equally commendable is Playroll’s meticulous attention to compliance across multiple jurisdictions, paired with transparent visibility into contracts, payments, and essential documentation, all consolidated in a single, accessible hub. For managing international talent as a reseller, Playroll proves to be an invaluable time-saving solution. Review collected by and hosted on G2.com.

There is very little to find fault with; however, one area that could benefit from enhancement is the reporting functionality. Greater flexibility - such as expanded options for customizing reports - would elevate the experience considerably, and it’s encouraging to know that such improvements are already on the roadmap. Additionally, the mobile experience could be refined to better serve those who rely on working remotely or on the go. Nevertheless, these minor considerations are far outweighed by the platform’s numerous strengths, making it an overall highly commendable solution. Review collected by and hosted on G2.com.

Playroll has made managing our global workforce remarkably seamless. The platform’s intuitive interface allows our HR and finance teams to navigate payroll, compliance, and reporting with ease. Their competitive pricing provides excellent value without compromising on service quality, and the built-in support for local taxes and labor regulations has eliminated a significant administrative burden for our international operations. Review collected by and hosted on G2.com.

As a global employer in the tax solutions industry, our experience with Playroll has been overwhelmingly positive, though there are a few areas that could be refined. The reporting and analytics features could be enhanced to provide deeper insights across multiple regions. Additionally, onboarding can sometimes feel a bit documentation-heavy. These are minor considerations in an otherwise efficient, reliable, and well-supported platform. Review collected by and hosted on G2.com.

what I like best about Playroll is how effortless it makes global hiring. It takes something that used to be complicated and full of red tape, and turns it into a smooth, almost plug-and-play experience. Plus, the support team is genuinely helpful — not just ticking boxes, but actually solving problems. It feels like they’re invested in making things work for you, which is rare. Review collected by and hosted on G2.com.

Honestly, I haven’t come across anything I dislike about Playroll so far. It’s been reliable, easy to use, and the team is responsive. If anything ever does come up, I’d be confident they’d handle it quickly. Review collected by and hosted on G2.com.

What I like most about Playroll is how simple and reliable it makes everything. It takes away the stress of complex processes and lets me focus on what really matters. The platform feels intuitive, the support is responsive, and overall it gives me confidence that things are being handled the right way. It’s refreshing to use a solution that’s both efficient and genuinely user-friendly. Review collected by and hosted on G2.com.

There isn’t much to dislike about Playroll, but if I had to point out one thing, it would be that some features could be explained in a bit more detail for new users. A slightly smoother onboarding or more in-platform guidance would make the experience even better. Review collected by and hosted on G2.com.

What I appreciate most about it is how easy it is to use, along with the clear presentation of pay details. I also value the excellent customer support; they are just an email away and respond promptly. Additionally, I like that they consistently keep you informed with updates. Review collected by and hosted on G2.com.

One issue is the lack of visibility for pay per period. There is no option to preview your payslip; you have to download it first before you can view the details. Review collected by and hosted on G2.com.

What I appreciate most about Playroll is how user-friendly the UI/UX is. The platform is clean, intuitive, and easy to navigate, making every step very simple to digest. Despite the straightforward interface, the support team remains extremely hands-on and accommodating—they respond quickly, explain clearly, and make sure all my questions are addressed. Review collected by and hosted on G2.com.

I don’t have major concerns, but it would be great if some of the blank or less-detailed segments on the dashboard or profile page could include brief tutorials or examples. Having visual guides in those areas would make it even easier to understand what needs to be filled out. Review collected by and hosted on G2.com.

Playroll has made taking care of my Payroll and HR needs for myself and my company incredibly streamlined. I don’t even have to think about this on a monthly basis. The platform is extremely easy to use and payroll amendments needing to be made for me are handled timeously and efficiently. I have made some ad hoc requests regarding employment letters for visas and have received what I need within 24 hours. The Playroll Support function is very attentive. Review collected by and hosted on G2.com.

There isn’t anything in particular that I dislike about Playroll. Review collected by and hosted on G2.com.

I find the user interface very friendly, and I think the UI is an easy to navigate platform. The team is also very communicative. Review collected by and hosted on G2.com.

Maybe the platform should indicate the name of the files being uploaded they are usually blank from the user's perspective.

For example on Job Details, the CV just says "Download File". I would like to see the file name. Review collected by and hosted on G2.com.

Playroll has been a great partner in supporting my onboarding and payroll needs. The platform is easy to use, well-structured, and makes processes smooth and straightforward.

What really stands out is their excellent customer support — they are responsive, clear in communication, and proactive in ensuring everything runs seamlessly. From signing my contract to updating details, the process was simple and stress-free.

Overall, I’ve had a positive experience with Playroll and would recommend them to anyone looking for a reliable solution for payroll and employee support. Review collected by and hosted on G2.com.

None. So far, I haven’t encountered any issues. Everything has been smooth and straightforward Review collected by and hosted on G2.com.