# Top 10 PhoneIQ | Modern Phone System & CTI for Salesforce Alternatives & Competitors
**Average Rating:** 4.9/5
**Total Number of Reviews:** 5
The Contact Center Software solutions below are the most common alternatives that users and reviewers compare with PhoneIQ | Modern Phone System & CTI for Salesforce. Contact Center Software is a widely used technology, and many people are seeking powerful, easily administered software solutions with live chat, session recording, and session summary notes. Other important factors to consider when researching alternatives to PhoneIQ | Modern Phone System & CTI for Salesforce include ease of use and reliability. The best overall PhoneIQ | Modern Phone System & CTI for Salesforce alternative is Aircall. Other similar apps like PhoneIQ | Modern Phone System & CTI for Salesforce are Talkdesk, Kixie PowerCall & SMS, NICE CXone, and JustCall. PhoneIQ | Modern Phone System & CTI for Salesforce alternatives can be found in [Contact Center Software](https://www.g2.com/categories/contact-center) but may also be in [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) or [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci).


## Best Paid & Free Alternatives to PhoneIQ | Modern Phone System & CTI for Salesforce
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
  - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)
  - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews)
  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
  - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
  - [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews)
  - [CallRail](https://www.g2.com/products/callrail/reviews)

## Top 10 Alternatives to PhoneIQ | Modern Phone System & CTI for Salesforce Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how PhoneIQ | Modern Phone System & CTI for Salesforce stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Biotechnology, and Financial Services, and find the best product for your business.


  ### 1. [Aircall](https://www.g2.com/products/aircall/reviews)
By Aircall
**Average Rating:** 4.4/5
**Total Reviews:** 1,637
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Aircall](https://www.g2.com/compare/aircall-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare Aircall with other alternatives:**
- [Aircall vs Talkdesk](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Aircall vs Kixie PowerCall & SMS](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms)
- [Aircall vs NICE CXone](https://www.g2.com/compare/aircall-vs-nice-cxone)
- [Aircall vs JustCall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)
- [Aircall vs CloudTalk](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [Aircall vs Dialpad Support](https://www.g2.com/compare/aircall-vs-dialpad-support)
- [Aircall vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aircall)
- [Aircall vs Nextiva](https://www.g2.com/compare/aircall-vs-nextiva)
- [Aircall vs CallRail](https://www.g2.com/compare/aircall-vs-callrail)

  ### 2. [Talkdesk](https://www.g2.com/products/talkdesk/reviews)
By Talkdesk
**Average Rating:** 4.4/5
**Total Reviews:** 2,567
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Talkdesk](https://www.g2.com/compare/phoneiq-modern-phone-system-cti-for-salesforce-vs-talkdesk)
**Compare Talkdesk with other alternatives:**
- [Talkdesk vs Aircall](https://www.g2.com/compare/aircall-vs-talkdesk)
- [Talkdesk vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk)
- [Talkdesk vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [Talkdesk vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [Talkdesk vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [Talkdesk vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-talkdesk)
- [Talkdesk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk)
- [Talkdesk vs Nextiva](https://www.g2.com/compare/nextiva-vs-talkdesk)
- [Talkdesk vs CallRail](https://www.g2.com/compare/callrail-vs-talkdesk)

  ### 3. [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)
By Kixie
**Average Rating:** 4.8/5
**Total Reviews:** 866
Kixie is a powerful revenue communications platform built to elevate your team’s calling and texting game. With AI-driven automation, it streamlines outreach, boosts efficiency, and fuels real revenue growth—without losing the human touch.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare Kixie PowerCall & SMS with other alternatives:**
- [Kixie PowerCall & SMS vs Aircall](https://www.g2.com/compare/aircall-vs-kixie-powercall-sms)
- [Kixie PowerCall & SMS vs Talkdesk](https://www.g2.com/compare/kixie-powercall-sms-vs-talkdesk)
- [Kixie PowerCall & SMS vs NICE CXone](https://www.g2.com/compare/kixie-powercall-sms-vs-nice-cxone)
- [Kixie PowerCall & SMS vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms)
- [Kixie PowerCall & SMS vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms)
- [Kixie PowerCall & SMS vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-kixie-powercall-sms)
- [Kixie PowerCall & SMS vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kixie-powercall-sms)
- [Kixie PowerCall & SMS vs Nextiva](https://www.g2.com/compare/kixie-powercall-sms-vs-nextiva)
- [Kixie PowerCall & SMS vs CallRail](https://www.g2.com/compare/callrail-vs-kixie-powercall-sms)

  ### 4. [NICE CXone](https://www.g2.com/products/nice-cxone/reviews)
By NiCE
**Average Rating:** 4.3/5
**Total Reviews:** 1,730
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare NICE CXone with other alternatives:**
- [NICE CXone vs Aircall](https://www.g2.com/compare/aircall-vs-nice-cxone)
- [NICE CXone vs Talkdesk](https://www.g2.com/compare/nice-cxone-vs-talkdesk)
- [NICE CXone vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-nice-cxone)
- [NICE CXone vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone)
- [NICE CXone vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nice-cxone)
- [NICE CXone vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-nice-cxone)
- [NICE CXone vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone)
- [NICE CXone vs Nextiva](https://www.g2.com/compare/nice-cxone-vs-nextiva)
- [NICE CXone vs CallRail](https://www.g2.com/compare/callrail-vs-nice-cxone)

  ### 5. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)
By Saas Labs
**Average Rating:** 4.3/5
**Total Reviews:** 2,393
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare JustCall with other alternatives:**
- [JustCall vs Aircall](https://www.g2.com/compare/aircall-vs-saas-labs-justcall)
- [JustCall vs Talkdesk](https://www.g2.com/compare/saas-labs-justcall-vs-talkdesk)
- [JustCall vs Kixie PowerCall & SMS](https://www.g2.com/compare/saas-labs-justcall-vs-kixie-powercall-sms)
- [JustCall vs NICE CXone](https://www.g2.com/compare/saas-labs-justcall-vs-nice-cxone)
- [JustCall vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)
- [JustCall vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-saas-labs-justcall)
- [JustCall vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall)
- [JustCall vs Nextiva](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva)
- [JustCall vs CallRail](https://www.g2.com/compare/callrail-vs-saas-labs-justcall)

  ### 6. [CloudTalk](https://www.g2.com/products/cloudtalk/reviews)
By CloudTalk
**Average Rating:** 4.4/5
**Total Reviews:** 1,851
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare CloudTalk with other alternatives:**
- [CloudTalk vs Aircall](https://www.g2.com/compare/aircall-vs-cloudtalk)
- [CloudTalk vs Talkdesk](https://www.g2.com/compare/cloudtalk-vs-talkdesk)
- [CloudTalk vs Kixie PowerCall & SMS](https://www.g2.com/compare/cloudtalk-vs-kixie-powercall-sms)
- [CloudTalk vs NICE CXone](https://www.g2.com/compare/cloudtalk-vs-nice-cxone)
- [CloudTalk vs JustCall](https://www.g2.com/compare/cloudtalk-vs-saas-labs-justcall)
- [CloudTalk vs Dialpad Support](https://www.g2.com/compare/cloudtalk-vs-dialpad-support)
- [CloudTalk vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk)
- [CloudTalk vs Nextiva](https://www.g2.com/compare/cloudtalk-vs-nextiva)
- [CloudTalk vs CallRail](https://www.g2.com/compare/callrail-vs-cloudtalk)

  ### 7. [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews)
By Dialpad
**Average Rating:** 4.4/5
**Total Reviews:** 707
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare Dialpad Support with other alternatives:**
- [Dialpad Support vs Aircall](https://www.g2.com/compare/aircall-vs-dialpad-support)
- [Dialpad Support vs Talkdesk](https://www.g2.com/compare/dialpad-support-vs-talkdesk)
- [Dialpad Support vs Kixie PowerCall & SMS](https://www.g2.com/compare/dialpad-support-vs-kixie-powercall-sms)
- [Dialpad Support vs NICE CXone](https://www.g2.com/compare/dialpad-support-vs-nice-cxone)
- [Dialpad Support vs JustCall](https://www.g2.com/compare/dialpad-support-vs-saas-labs-justcall)
- [Dialpad Support vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-dialpad-support)
- [Dialpad Support vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-dialpad-support)
- [Dialpad Support vs Nextiva](https://www.g2.com/compare/dialpad-support-vs-nextiva)
- [Dialpad Support vs CallRail](https://www.g2.com/compare/callrail-vs-dialpad-support)

  ### 8. [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
By Salesforce
**Average Rating:** 4.4/5
**Total Reviews:** 7,358
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare Agentforce Service (formerly Salesforce Service Cloud) with other alternatives:**
- [Agentforce Service (formerly Salesforce Service Cloud) vs Aircall](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-aircall)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Talkdesk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-talkdesk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Kixie PowerCall & SMS](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-kixie-powercall-sms)
- [Agentforce Service (formerly Salesforce Service Cloud) vs NICE CXone](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nice-cxone)
- [Agentforce Service (formerly Salesforce Service Cloud) vs JustCall](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-saas-labs-justcall)
- [Agentforce Service (formerly Salesforce Service Cloud) vs CloudTalk](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-cloudtalk)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Dialpad Support](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-dialpad-support)
- [Agentforce Service (formerly Salesforce Service Cloud) vs Nextiva](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nextiva)
- [Agentforce Service (formerly Salesforce Service Cloud) vs CallRail](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-callrail)

  ### 9. [Nextiva](https://www.g2.com/products/nextiva/reviews)
By Nextiva
**Average Rating:** 4.5/5
**Total Reviews:** 3,616
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs Nextiva](https://www.g2.com/compare/nextiva-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare Nextiva with other alternatives:**
- [Nextiva vs Aircall](https://www.g2.com/compare/aircall-vs-nextiva)
- [Nextiva vs Talkdesk](https://www.g2.com/compare/nextiva-vs-talkdesk)
- [Nextiva vs Kixie PowerCall & SMS](https://www.g2.com/compare/kixie-powercall-sms-vs-nextiva)
- [Nextiva vs NICE CXone](https://www.g2.com/compare/nice-cxone-vs-nextiva)
- [Nextiva vs JustCall](https://www.g2.com/compare/saas-labs-justcall-vs-nextiva)
- [Nextiva vs CloudTalk](https://www.g2.com/compare/cloudtalk-vs-nextiva)
- [Nextiva vs Dialpad Support](https://www.g2.com/compare/dialpad-support-vs-nextiva)
- [Nextiva vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-nextiva)
- [Nextiva vs CallRail](https://www.g2.com/compare/callrail-vs-nextiva)

  ### 10. [CallRail](https://www.g2.com/products/callrail/reviews)
By CallRail
**Average Rating:** 4.5/5
**Total Reviews:** 1,835
CallRail is the AI-powered lead intelligence platform that makes it easy for businesses of all sizes to market with confidence. Serving more than 200,000 companies worldwide, CallRail’s solutions help businesses track and attribute each lead to their marketing journey, capture and manage every call, text, chat, and form, and use insights surfaced by AI to optimize their marketing.


Categories in common with PhoneIQ | Modern Phone System & CTI for Salesforce: [Contact Center](https://www.g2.com/categories/contact-center)

**Compare:** [PhoneIQ | Modern Phone System & CTI for Salesforce vs CallRail](https://www.g2.com/compare/callrail-vs-phoneiq-modern-phone-system-cti-for-salesforce)
**Compare CallRail with other alternatives:**
- [CallRail vs Aircall](https://www.g2.com/compare/aircall-vs-callrail)
- [CallRail vs Talkdesk](https://www.g2.com/compare/callrail-vs-talkdesk)
- [CallRail vs Kixie PowerCall & SMS](https://www.g2.com/compare/callrail-vs-kixie-powercall-sms)
- [CallRail vs NICE CXone](https://www.g2.com/compare/callrail-vs-nice-cxone)
- [CallRail vs JustCall](https://www.g2.com/compare/callrail-vs-saas-labs-justcall)
- [CallRail vs CloudTalk](https://www.g2.com/compare/callrail-vs-cloudtalk)
- [CallRail vs Dialpad Support](https://www.g2.com/compare/callrail-vs-dialpad-support)
- [CallRail vs Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/compare/agentforce-service-formerly-salesforce-service-cloud-vs-callrail)
- [CallRail vs Nextiva](https://www.g2.com/compare/callrail-vs-nextiva)


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