PDQ Connect Features

As reported in 93 PDQ Connect reviews. Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. 48 reviewers of PDQ Connect have provided feedback on this feature.

Provides the ability to record remote access and support sessions. 34 reviewers of PDQ Connect have provided feedback on this feature.

As reported in 106 PDQ Connect reviews. Provides remote access to computers at any time, without an end-user present.

Based on 33 PDQ Connect reviews. Provides multiple technician support simultaneously.

As reported in 45 PDQ Connect reviews. Allows users to switch between multiple end users’ monitors with a single click.

Based on 79 PDQ Connect reviews. Remotely wake, restart, and install applications on sleeping devices.

Print files from remote computer onto the local printer, without having to transfer the file between computers. This feature was mentioned in 28 PDQ Connect reviews.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. This feature was mentioned in 36 PDQ Connect reviews.

Provides voice over IP calling solutions. This feature was mentioned in 25 PDQ Connect reviews.

Provides pre-session or in-session video call options to resolve issues. 24 reviewers of PDQ Connect have provided feedback on this feature.

Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better. 29 reviewers of PDQ Connect have provided feedback on this feature.

As reported in 27 PDQ Connect reviews. Implements encryption standards to secure data both in transit and at rest.

Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 32 PDQ Connect reviews.

Based on 31 PDQ Connect reviews. Allows mobile device access to provide support or connect to your computer from anywhere.

Provides support across iOS, Mac, Android, PC and other devices. 43 reviewers of PDQ Connect have provided feedback on this feature.

Based on 33 PDQ Connect reviews. Allows cross-platform device support, supporting Windows, Mac, Linux, iOS, Android, and Chromebook devices.

Based on 67 PDQ Connect reviews. Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.

As reported in 80 PDQ Connect reviews. Condenses long documents or text into a brief summary.