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Compare NinjaOne and PDQ Connect 
Featured Products
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Mid-Market (73.6% of reviews)
Entry-Level Pricing
No pricing available
$12.00 1 Device Per Year
NinjaOne
Star Rating
(3,697)4.7 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePDQ Connect
Star Rating
(397)4.6 out of 5
Market Segments
Mid-Market (73.6% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 Device Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PDQ Connect. Users appreciate its wide feature set, with one reviewer noting the ease of generating usage reports for project meetings, highlighting its effectiveness in asset management.
- Users say that NinjaOne's implementation process is notably quick and intuitive, making it easy to install on client endpoints. This is contrasted with PDQ Connect, where some users have expressed a desire for more streamlined setup processes, despite its agent-based model being beneficial for remote work.
- Reviewers mention that NinjaOne's remote support capabilities are highly rated, with features like fast connections and the ability to run scripts without logging onto endpoints. In comparison, while PDQ Connect offers solid remote support, users have noted that it can sometimes lag behind in speed and efficiency.
- According to verified reviews, NinjaOne shines in patch management, receiving high praise for its ability to quickly deploy updates and manage vulnerabilities. PDQ Connect also performs well in this area, but users have indicated that NinjaOne's comprehensive approach makes it a preferred choice for proactive IT management.
- Users appreciate the ease of use of both platforms, with NinjaOne and PDQ Connect scoring similarly in this regard. However, NinjaOne users often highlight the platform's continuous feature improvements, while PDQ Connect users enjoy its clean UI and the ability to create custom software packages with PowerShell scripts.
- G2 reviewers note that while both products maintain a strong presence in the mid-market segment, NinjaOne's larger volume of recent reviews suggests a more active user base, which may indicate a more dynamic and responsive development cycle compared to PDQ Connect.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePDQ Connect
Basic
$12.00
1 Device Per Year
Rapid patch management & robust inventory insights
- Device inventory
- Prebuilt & custom packages
- Custom fields & reports
Free Trial
NinjaOne
Free Trial is available
PDQ Connect
Free Trial is available
Ratings
Meets Requirements
9.0
3,511
8.9
285
Ease of Use
9.1
3,546
9.1
287
Ease of Setup
9.1
3,326
9.2
279
Ease of Admin
9.1
3,054
9.4
252
Quality of Support
9.1
3,370
9.2
256
Has the product been a good partner in doing business?
9.4
2,987
9.4
247
Product Direction (% positive)
9.7
3,469
9.8
282
Features by Category
Administration
8.2
657
Not enough data
8.7
690
Not enough data
8.2
689
Not enough data
Service Desk
8.1
684
Not enough data
7.9
655
Not enough data
7.7
634
Not enough data
Management
8.3
622
Not enough data
9.0
628
Not enough data
8.7
604
Not enough data
8.8
606
Not enough data
8.4
585
Not enough data
Functionality
7.6
619
Not enough data
8.5
613
Not enough data
8.9
644
Not enough data
8.9
659
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
6.9
173
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.7
170
Not enough data
6.7
169
Not enough data
6.7
167
Not enough data
6.8
166
Not enough data
Compatibility
8.8
331
Not enough data
8.1
291
Not enough data
8.3
301
Not enough data
8.2
279
Not enough data
Management
Feature Not Available
Not enough data
8.3
290
Not enough data
8.6
291
Not enough data
8.8
320
Not enough data
9.2
328
Not enough data
Compliance
8.7
291
Not enough data
8.4
278
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
65
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.4
63
Not enough data
7.2
63
Not enough data
7.4
64
Not enough data
Functionality
Feature Not Available
Not enough data
8.7
339
Not enough data
9.0
365
Not enough data
8.5
345
Not enough data
Feature Not Available
Not enough data
Compatibility
8.8
350
Not enough data
8.6
342
Not enough data
8.3
327
Not enough data
Management
8.2
327
Not enough data
8.8
330
Not enough data
8.7
331
Not enough data
Agentic AI - Online Backup
7.6
75
Not enough data
7.3
72
Not enough data
7.3
73
Not enough data
7.3
71
Not enough data
7.4
72
Not enough data
7.3
72
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.3
2159
|
Verified
Not enough data
8.7
560
Not enough data
8.1
449
Not enough data
Monitoring and Management
9.3
2136
|
Verified
Not enough data
8.4
1868
Not enough data
8.7
1980
|
Verified
Not enough data
9.0
2163
|
Verified
Not enough data
8.3
474
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.5
467
Not enough data
Service Management
9.2
2069
|
Verified
Not enough data
8.1
451
Not enough data
7.3
482
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.3
479
Not enough data
7.0
462
Not enough data
7.2
464
Not enough data
6.9
453
Not enough data
6.8
453
Not enough data
6.9
454
Not enough data
7.0
450
Not enough data
Scope
8.7
412
Not enough data
8.8
428
Not enough data
Security
8.5
421
Not enough data
8.3
389
Not enough data
7.4
380
Not enough data
Management
8.8
410
Not enough data
8.7
408
Not enough data
8.7
397
Not enough data
8.7
399
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
168
Not enough data
7.1
167
Not enough data
7.3
167
Not enough data
7.1
164
Not enough data
7.0
164
Not enough data
7.2
166
Not enough data
7.1
167
Not enough data
Functionality
8.8
670
Not enough data
8.9
697
Not enough data
8.0
614
Not enough data
8.8
609
Not enough data
Monitoring - Network Monitoring
7.5
247
Not enough data
7.8
250
Not enough data
8.3
262
Not enough data
Management
8.2
569
Not enough data
8.2
583
Not enough data
7.6
536
Not enough data
Analytics - Network Monitoring
7.0
238
Not enough data
6.9
236
Not enough data
Security - Network Monitoring
7.7
241
Not enough data
7.2
238
Not enough data
7.1
238
Not enough data
Network Performance - Network Monitoring
6.9
239
Not enough data
7.4
243
Not enough data
AI Automation - Network Monitoring
6.4
228
Not enough data
6.3
228
Not enough data
6.4
227
Not enough data
Agentic AI - Network Monitoring
6.6
124
Not enough data
6.5
122
Not enough data
6.7
125
Not enough data
6.6
121
Not enough data
6.4
120
Not enough data
6.6
121
Not enough data
6.4
122
Not enough data
Monitoring
9.3
560
|
Verified
Not enough data
9.2
557
|
Verified
Not enough data
8.5
506
|
Verified
Not enough data
7.1
197
Not enough data
Management Tools
8.2
497
Not enough data
8.6
507
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.5
95
Not enough data
7.4
94
Not enough data
7.7
93
Not enough data
7.2
93
Not enough data
7.2
93
Not enough data
7.3
92
Not enough data
7.5
91
Not enough data
Asset Inventory
9.0
1151
Not enough data
8.8
1137
Not enough data
7.7
1019
Not enough data
Feature Not Available
Not enough data
8.2
1054
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.4
228
Not enough data
7.2
223
Not enough data
7.4
220
Not enough data
7.1
217
Not enough data
7.1
216
Not enough data
7.1
221
Not enough data
7.0
218
Not enough data
Management
9.1
1114
Not enough data
8.7
1036
Not enough data
8.1
995
Not enough data
8.2
1046
Not enough data
Administration
9.2
1626
9.4
99
8.7
1552
8.7
51
7.8
1416
8.2
34
9.2
1631
9.4
115
8.9
1497
8.3
33
8.8
1544
9.0
47
Maintenance
9.2
1617
9.4
86
7.7
1326
7.0
28
Communication
7.9
1396
7.4
37
Feature Not Available
5.4
25
Feature Not Available
5.2
24
7.2
1299
7.2
29
Security
8.3
1345
8.9
27
8.4
1376
9.4
35
Device Support
7.6
1351
7.7
32
8.4
1429
8.1
45
8.4
1411
7.9
34
Performance
8.2
1498
8.4
73
Functionality
8.8
324
Not enough data
7.9
291
Not enough data
8.1
296
Not enough data
8.6
313
Not enough data
Performance
8.7
317
Not enough data
8.5
302
Not enough data
Feature Not Available
Not enough data
8.6
304
Not enough data
Agentic AI - PC Backup
7.1
88
Not enough data
7.1
88
Not enough data
6.9
87
Not enough data
7.0
87
Not enough data
Generative AI
Feature Not Available
3.5
80
Management and Discovery - IT Documentation
8.3
221
Not enough data
8.3
219
Not enough data
8.7
221
Not enough data
Operations - IT Documentation
8.4
221
Not enough data
8.8
228
Not enough data
8.4
223
Not enough data
Generative AI - Autonomous Endpoint Management
7.0
64
Not enough data
7.2
65
Not enough data
7.1
63
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.6
91
Not enough data
8.1
72
Not enough data
7.8
67
Not enough data
8.9
82
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.5
441
Not enough data
Operating System
9.2
527
Not enough data
8.1
501
Not enough data
8.3
478
Not enough data
Management
8.5
485
Not enough data
8.2
448
Not enough data
8.2
445
Not enough data
8.1
437
Not enough data
8.3
449
Not enough data
Security
8.5
456
Not enough data
8.6
464
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.7
143
Not enough data
7.6
140
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
137
Not enough data
7.6
139
Not enough data
7.6
136
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.1
726
Not enough data
Platform
7.8
699
Not enough data
9.1
783
Not enough data
8.2
679
Not enough data
8.5
736
Not enough data
8.3
706
Not enough data
Security
8.7
741
Not enough data
9.2
811
Not enough data
7.6
672
Not enough data
8.7
710
Not enough data
8.2
682
Not enough data
Agentic AI - Enterprise IT Management
7.4
162
Not enough data
7.2
153
Not enough data
7.3
156
Not enough data
7.0
152
Not enough data
7.0
151
Not enough data
6.9
151
Not enough data
7.0
150
Not enough data
Categories
Categories
Shared Categories
NinjaOne and PDQ Connect are categorized as Endpoint Management, Patch Management, Remote Support, and Autonomous Endpoint Management (AEM)
Unique Categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and IT Documentation
PDQ Connect has no unique categories
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PDQ Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.7%
Computer & Network Security
13.0%
Hospital & Health Care
4.0%
Manufacturing
3.7%
Computer Software
2.9%
Other
49.7%
Manufacturing
7.7%
Information Technology and Services
7.7%
Primary/Secondary Education
7.3%
Education Management
5.6%
Higher Education
4.9%
Other
66.8%
Alternatives
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
PDQ Connect has no discussions with answers
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