Compare NinjaOne and PDQ Connect 
Featured Products
At a Glance
Market Segments
Mid-Market (49.1% of reviews)
Mid-Market (73.5% of reviews)
Entry-Level Pricing
No pricing available
$12.00 1 Device Per Year
NinjaOne
Star Rating
(4,259)4.7 out of 5
Market Segments
Mid-Market (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOnePDQ Connect
Star Rating
(400)4.6 out of 5
Market Segments
Mid-Market (73.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 Device Per Year
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that NinjaOne excels in overall user satisfaction, boasting a significantly higher G2 Score compared to PDQ Connect. Users appreciate its wide feature set, with one reviewer noting the ease of generating usage reports for project meetings, highlighting its effectiveness in asset management.
- Users say that NinjaOne's implementation process is notably quick and intuitive, making it easy to install on client endpoints. This is contrasted with PDQ Connect, where some users have expressed a desire for more streamlined setup processes, despite its agent-based model being beneficial for remote work.
- Reviewers mention that NinjaOne's remote support capabilities are highly rated, with features like fast connections and the ability to run scripts without logging onto endpoints. In comparison, while PDQ Connect offers solid remote support, users have noted that it can sometimes lag behind in speed and efficiency.
- According to verified reviews, NinjaOne shines in patch management, receiving high praise for its ability to quickly deploy updates and manage vulnerabilities. PDQ Connect also performs well in this area, but users have indicated that NinjaOne's comprehensive approach makes it a preferred choice for proactive IT management.
- Users appreciate the ease of use of both platforms, with NinjaOne and PDQ Connect scoring similarly in this regard. However, NinjaOne users often highlight the platform's continuous feature improvements, while PDQ Connect users enjoy its clean UI and the ability to create custom software packages with PowerShell scripts.
- G2 reviewers note that while both products maintain a strong presence in the mid-market segment, NinjaOne's larger volume of recent reviews suggests a more active user base, which may indicate a more dynamic and responsive development cycle compared to PDQ Connect.
Pricing
Entry-Level Pricing
NinjaOne
No pricing availablePDQ Connect
Basic
$12.00
1 Device Per Year
Rapid patch management & robust inventory insights
- Device inventory
- Prebuilt & custom packages
- Custom fields & reports
Free Trial
NinjaOne
Free Trial is available
PDQ Connect
Free Trial is available
Ratings
Meets Requirements
9.0
4,026
8.9
288
Ease of Use
9.1
4,067
9.1
290
Ease of Setup
9.1
3,819
9.2
282
Ease of Admin
9.1
3,076
9.4
253
Quality of Support
9.1
3,859
9.2
259
Has the product been a good partner in doing business?
9.4
3,009
9.4
248
Product Direction (% positive)
9.7
3,904
9.8
285
Features by Category
Administration
8.2
670
Not enough data
8.8
716
Not enough data
8.3
713
Not enough data
Service Desk
8.1
708
Not enough data
7.9
661
Not enough data
7.7
637
Not enough data
Management
8.3
632
Not enough data
9.0
637
Not enough data
8.7
610
Not enough data
8.8
612
Not enough data
8.4
588
Not enough data
Functionality
7.6
634
Not enough data
8.5
623
Not enough data
8.9
664
Not enough data
9.0
679
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
7.0
175
Not enough data
6.8
171
Not enough data
6.9
169
Not enough data
6.8
172
Not enough data
6.7
170
Not enough data
6.8
169
Not enough data
6.8
167
Not enough data
Compatibility
8.8
362
Not enough data
8.2
304
Not enough data
8.5
325
Not enough data
8.3
287
Not enough data
Management
Feature Not Available
Not enough data
8.4
304
Not enough data
8.7
302
Not enough data
8.9
341
Not enough data
9.2
361
Not enough data
Compliance
8.8
301
Not enough data
8.4
283
Not enough data
Feature Not Available
Not enough data
Agentic AI - Server Backup
7.3
66
Not enough data
7.3
66
Not enough data
7.7
65
Not enough data
7.4
64
Not enough data
7.3
64
Not enough data
7.5
65
Not enough data
Functionality
8.3
91
Not enough data
8.7
347
Not enough data
9.0
386
Not enough data
8.5
353
Not enough data
Feature Not Available
Not enough data
Compatibility
Feature Not Available
Not enough data
8.6
354
Not enough data
8.3
329
Not enough data
Management
8.2
332
Not enough data
8.8
338
Not enough data
8.7
334
Not enough data
Agentic AI - Online Backup
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
9.4
2483
|
Verified
Not enough data
8.9
671
Not enough data
8.2
465
Not enough data
Monitoring and Management
9.4
2415
|
Verified
Not enough data
8.5
1932
Not enough data
8.7
2124
|
Verified
Not enough data
9.1
2426
|
Verified
Not enough data
8.5
524
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
8.6
501
Not enough data
Service Management
9.2
2312
|
Verified
Not enough data
8.1
467
Not enough data
7.6
567
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
7.5
519
Not enough data
7.0
467
Not enough data
7.3
477
Not enough data
6.9
457
Not enough data
6.9
455
Not enough data
7.0
463
Not enough data
7.0
458
Not enough data
Scope
8.7
423
Not enough data
8.9
449
Not enough data
Security
8.5
442
Not enough data
8.3
405
Not enough data
7.4
386
Not enough data
Management
8.9
428
Not enough data
8.7
427
Not enough data
8.7
410
Not enough data
8.7
410
Not enough data
7.8
371
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
7.3
170
Not enough data
7.1
169
Not enough data
7.3
170
Not enough data
7.2
167
Not enough data
7.0
165
Not enough data
7.2
169
Not enough data
7.2
170
Not enough data
Functionality
8.8
695
Not enough data
9.0
729
Not enough data
8.1
614
Not enough data
8.8
611
Not enough data
Monitoring - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
279
Not enough data
Management
8.3
569
Not enough data
8.2
583
Not enough data
7.6
536
Not enough data
Analytics - Network Monitoring
Feature Not Available
Not enough data
6.9
238
Not enough data
Security - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Network Performance - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
AI Automation - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Network Monitoring
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring
9.3
569
|
Verified
Not enough data
9.2
566
|
Verified
Not enough data
8.5
509
|
Verified
Not enough data
7.2
199
Not enough data
Management Tools
8.3
502
Not enough data
8.7
513
|
Verified
Not enough data
8.5
487
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Incident Management
7.6
97
Not enough data
7.5
95
Not enough data
7.8
95
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Not enough data
Asset Inventory
9.0
1185
Not enough data
8.8
1164
Not enough data
7.7
1022
Not enough data
7.4
293
Not enough data
8.2
1066
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - IT Asset Management
7.5
238
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
221
Not enough data
7.1
217
Not enough data
7.1
223
Not enough data
7.1
221
Not enough data
Management
9.1
1155
Not enough data
8.7
1047
Not enough data
8.1
1005
Not enough data
8.2
1067
Not enough data
Administration
9.2
1719
9.4
99
8.7
1606
8.7
51
7.8
1417
8.2
34
9.2
1722
9.4
117
8.9
1525
8.3
33
8.8
1588
9.0
47
Maintenance
9.2
1739
9.4
86
7.7
1334
7.0
28
Communication
8.0
1428
7.4
37
Feature Not Available
5.4
25
Feature Not Available
5.2
24
7.2
1301
7.2
29
Security
8.3
1353
8.9
27
8.4
1389
9.4
36
Device Support
7.6
1362
Feature Not Available
8.4
1462
7.9
47
8.4
1433
7.9
34
Performance
8.2
1531
8.4
73
Functionality
8.9
332
Not enough data
7.9
294
Not enough data
8.1
297
Not enough data
8.6
320
Not enough data
Performance
8.8
319
Not enough data
8.5
306
Not enough data
Feature Not Available
Not enough data
8.6
308
Not enough data
Agentic AI - PC Backup
7.2
91
Not enough data
7.2
90
Not enough data
6.9
88
Not enough data
7.1
89
Not enough data
Generative AI
Feature Not Available
3.5
80
Management and Discovery - IT Documentation
8.4
221
Not enough data
8.4
220
Not enough data
8.7
222
Not enough data
Operations - IT Documentation
8.4
223
Not enough data
8.8
236
Not enough data
8.4
225
Not enough data
Generative AI - Autonomous Endpoint Management
7.1
66
Not enough data
7.3
69
Not enough data
7.3
67
Not enough data
Monitoring and Management - Autonomous Endpoint Management
8.9
124
Not enough data
8.2
77
Not enough data
8.1
78
Not enough data
9.1
112
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.6
461
Not enough data
Operating System
9.3
624
Not enough data
8.2
577
Not enough data
8.4
546
Not enough data
Management
8.7
564
Not enough data
8.4
497
Not enough data
8.4
494
Not enough data
8.3
487
Not enough data
8.5
504
Not enough data
Security
8.6
503
Not enough data
8.7
515
Not enough data
Agentic AI - Mobile Device Management (MDM)
7.8
148
Not enough data
7.6
142
Not enough data
7.8
147
Not enough data
7.7
143
Not enough data
7.7
139
Not enough data
7.7
145
Not enough data
7.7
142
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
8.2
772
Not enough data
Platform
7.9
719
Not enough data
9.2
905
Not enough data
8.3
695
Not enough data
8.6
786
Not enough data
8.4
741
Not enough data
Security
8.8
805
Not enough data
9.2
908
Not enough data
7.7
688
Not enough data
8.7
748
Not enough data
8.2
702
Not enough data
Agentic AI - Enterprise IT Management
7.5
170
Not enough data
7.2
155
Not enough data
7.4
160
Not enough data
7.0
154
Not enough data
7.0
152
Not enough data
7.0
156
Not enough data
7.0
153
Not enough data
Categories
Categories
Shared Categories
NinjaOne and PDQ Connect are categorized as Endpoint Management, Patch Management, Remote Support, and Autonomous Endpoint Management (AEM)
Unique Categories
NinjaOne is categorized as Unified Endpoint Management (UEM), Enterprise IT Management, Mobile Device Management (MDM), PC Backup, Online Backup, Server Backup, IT Asset Management, Network Monitoring, Incident Management, IT Service Management (ITSM) Tools, Remote Monitoring & Management (RMM), and IT Documentation
PDQ Connect has no unique categories
Reviews
Reviewers' Company Size
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PDQ Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.9%
Computer & Network Security
13.5%
Hospital & Health Care
3.9%
Manufacturing
3.5%
Computer Software
2.8%
Other
49.3%
Information Technology and Services
8.0%
Manufacturing
7.6%
Primary/Secondary Education
7.6%
Education Management
5.5%
Higher Education
4.8%
Other
66.4%
Alternatives
Discussions
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
TF
All of the update management is handled directly in the Ninja console area. You can have it monitor WSUS servers if you'd like to keep a local one for speed...Read more
What is NinjaOne (formerly NinjaRMM) used for?
2 Comments
RS
It’s an all in one MSP RMM will deploy Antivirus, Remote Desktop, security patching, Remote scripts and much more from one dashboard.Read more
Does NinjaRMM hold weight against other RMM in other opinions?
2 Comments
IJ
Yes it is, it’s very innovative and their team is always working towards improving their softwareRead more
PDQ Connect has no discussions with answers
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