--- title: Payscale Ascent (formerly Payfactors) Reviews meta_title: 'Payscale Ascent (formerly Payfactors) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 724 reviews by the users' company size, role or industry to find out how Payscale Ascent (formerly Payfactors) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 724 scale: '5' date_modified: '2026-09-02' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Payscale Ascent (formerly Payfactors) Reviews **Vendor:** Payscale **Category:** [Compensation Management Software](https://www.g2.com/categories/compensation-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 724 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Payscale Ascent (formerly Payfactors) Access fresh compensation data and AI-powered workflows — all within a scalable platform that delivers intelligent insights to make confident pay decisions. \* Price with confidence — any job, anywhere, anytime \* Stay ahead with dynamic insights into the market and your organization \* Ensure consistency with job- and grade-based pay ranges \* Maximize survey ROI with centralized management and participation ## Payscale Ascent (formerly Payfactors) Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of Payscale Ascent, enjoying its user-friendly platform and supportive training. (81 reviews) - Users value the **fantastic customer support** of Payscale Ascent, appreciating the ease of obtaining timely assistance. (53 reviews) - Users value the **accessible and reliable market data** from Payfactors, enhancing decision-making and pay equity management. (44 reviews) - Users value the **clear insights into employee compensation** provided by Payscale Ascent, enhancing pay equity and decision-making. (42 reviews) - Users value the **comprehensive data** from Payfactors, enabling effective employee compensation structuring and competitive salary evaluations. (41 reviews) - Helpful (37 reviews) - Features (34 reviews) - Data Management (33 reviews) - Job Management (32 reviews) - Market Competitiveness (30 reviews) **What users dislike:** - Users find the interface **not user-friendly** , describing it as cumbersome and clunky for non-experts. (25 reviews) - Users face challenges with **insufficient data** , making it difficult to obtain necessary insights from the system. (22 reviews) - Users find the interface **not intuitive** , causing frustration for first-time users navigating the complex layout. (21 reviews) - Users find a **challenging learning curve** with Payscale Ascent, requiring additional support for effective usage. (20 reviews) - Users struggle with a **poor interface design** that feels outdated and unintuitive, complicating basic tasks. (18 reviews) - Users find the **difficult learning process** due to inadequate guidance and complex implementation of Payscale Ascent. (17 reviews) - Users feel **limited job information** affects their ability to effectively match positions and customize requirements. (17 reviews) - Data Inaccuracy (16 reviews) - Inadequate Reporting (14 reviews) - Poor Usability (14 reviews) ## Payscale Ascent (formerly Payfactors) Reviews ### 1. Great Comp tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 28, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Ease of use. Great database to pull and match market data. The webinars are informative. Great resource and tool for compensation. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish it was easier to pull specific data for the different surveys. For example, if I'm consistently pulling all data, keeping a filter so only all data shows up. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** How to pull data, keeping all job descriptions in one place, additional comp data that we do not have from the surveys we purchases. ### 2. Great tool with many potential **Rating:** 3.5/5.0 stars **Reviewed by:** Jack Z. | FP&A, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Simple and easy modular interface setup. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The certification course videos are great for understanding the basics of payfactors but I wish there were more technical videos on how to utilize tableau within payfactors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Understanding different salary range and equity compensation mix across industries. ### 3. Thorough compensation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** It is very thorough when you want to narrow down the pricing to industry, revenue, company size, etc. There is a huge amount of resources to learn and train on the platform and customer service is excellent. The reporting features are incredibly in-depth and offer a lot of customization - especially if you are familiar with Tableau. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Pricing jobs can be a tedious process when doing projects. Limited education/experience customization to tailor pricing. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Helping us to become/stay competitive compensation-wise. ### 4. Powerful tool with an underwhelming execution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** It is a very robust tool that allows its users to comprehensively benchmark a variety of roles across the world. The API team is very responsive and helpful. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Disorganized implementation phase. The implementation phase has taken 7 months and is still ongoing. (This could be attributed to a premature internal launch.) Oftentimes it has felt like we are working blindfolded, unsure of what we are supposed to be doing. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Benchmarking, building a compensation philosophy a structure. ### 5. Accessible and actionable data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 30, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the amount of data available to make good comparisons by position or geography. It is a ver straight forward system to use and create reports. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes there is a lack of data specific to certain situations and titles. For example, non-profit data seems to be limited or healthcare related companies are lumped together in a big bucket. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** The data available helps us build compensation models for our organization. The data can be accessed quickly, saving us time in our modeling exercises. ### 6. User Friendly Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The most helpful thing about payfactors is the ability to quickly be able to participate in surveys. The pricing tool also allows you to map positions easily to ultple pay markets which has helped us build out a base pay structure using market data. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I feel the uploaded survey data can be annoying to use as the filters are very picky about wording. The full title needs to be typed in not just a key word. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We currently do not have an easy way to do annual market reviews as it would mean pricing all positions, and we have poor salary ranges built out. Payfactors will allow us to do a mass pricing for all matched / priced jobs. ### 7. Payfactors review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** November 01, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The customization capabilities are very helpful to our organization. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Nothing I can think of....................................... **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** To get reports to support our min/mid/max job pay grades. Employees can see where they fall within their job grade. ### 8. Disappointed **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** October 16, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The only piece that is used is Quick Price. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The use of the tool is not intuitive... Our implementation was very difficult; and unless you are familiar with using compensation tools, you are in for a long, bumpy ride. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** N/A ### 9. Payfactors to the rescue. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a review partner **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 04, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors has been an incredible tool in helping us to modernize our compensation management. The system itself is very smooth and easy to use. We have been able to implement the job description manager to create a centralized location for all our roles and a streamlined process for creating new JDs. The ability to centralize our market data capabilities and understand the full compensation landscape has been a great help for us as well. Anytime we have had any issues, reaching out to the support team has been easy and they are really quick to respond. We are really glad we made the decision to use Payfactors. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The only downside I can think of is that the Total Rewards Statement capability is not as detailed and customizable as we would need it to be. We do have a complex statement template we use (multiple pages, incorporation of design elements and graphics), and the Payfactors capability is a little bare bones. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has helped to bring a level of organization to our operations that we did not have before. It has saved us a bunch of time by bringing our analysis out of spreadsheets and into user friendly technical solutions. It has allowed me to spend more time working strategic solutions rather than spending time organizing everything. ### 10. Great Tool for HR Strategy for Compensation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The amount of Data you can pull from to get market data is amazing! **What do you dislike about Payscale Ascent (formerly Payfactors)?** Nothing comes to mind of any dislikes. The technology is very easy to navigate. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is taking the guess work out of analysing the market and making sure we are being competitve and strategic with our compensation. ### 11. Great product for the price! **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin T. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Being able to manager pricing and job descriptions in one place is a great tool! This does make it easy to use and provide feedback to management quickly! Their client support team is great too! **What do you dislike about Payscale Ascent (formerly Payfactors)?** There could be improvements in the funcitonality similar to new competitors. Also, the HRMA data is inaccurate when compared to multiple 3rd party surveys. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** The need for quick data and a tool to standardize/streamline job descriptions and the approval process. ### 12. A Robust Tool With a Learning Curve **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Can pull very granular data from a variety of sources. The recent AI job matching update in the Peer Exchange has greatly improved efficiency in job matching. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Implementation support was good, but customer success support afterwards has been lacking. There is so much information you can access it can be overwhelming at first. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Being able to benchmark jobs using data from multiple sources. ### 13. Great all around compensation tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I love that it is easy to use, and well organized. I know where to go when I need something. The Job Description library makes it easy to keep my job descriptions up to date. The pricing tool is easy to search and make selections. Great over all tool to start your compensation journey. **What do you dislike about Payscale Ascent (formerly Payfactors)?** would love more sophisticated pricing options and selections, and have the opportunity to search more globally in the market. Missing commission and shift differential information. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors solves market pricing and placement of jobs, makes it easy to manage our Job Descriptions, and allows us to annalize our workforce and where they fit within the job market. ### 14. Payfactors is great tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Kelly A. | Sr. HRIS Analyst & Payroll Supervisor, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 04, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors has current pay data and many jobs in their database to obtain benchmarking and job descriptions. It has been very helpful in establishing pay grades for our organization. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Payfactors has little to no information for veterinary medicine. Other than that, I don't see a downside to using payfactors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has been very helpful in creating our compensation philosophy, establishing pay grades, and managing/building our job descriptions. ### 15. Nice tool to grab quick comp **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Easy to use - good to grap quick comparison numbers **What do you dislike about Payscale Ascent (formerly Payfactors)?** Not always able to find titles I need - haven't figured out how to find right titles **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We cannot afford external comp surveys, so having this product included with our ADP bundle is valuable ### 16. Best way to get information - Easy to use and learn **Rating:** 5.0/5.0 stars **Reviewed by:** Luis O. | HR Manager (HRBP), Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** It's easy to use, get information and compare now is super easy and fast with Payfactors, integration also is very easy to do, the answer from customer support is good and fast to answer. **What do you dislike about Payscale Ascent (formerly Payfactors)?** When you try to get information from bottom, sometimes Payfactors get stucked. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Compensation planning, cross information between different surveys. ### 17. A-Quality Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors have many diverse options regarding various industries and pay markets. Payfactors also have a myriad of different roles and job descriptions across different industries as well, making my job evaluations fairly easy. I also love how easy it is to use the weight factors and adjustments. **What do you dislike about Payscale Ascent (formerly Payfactors)?** What I dislike about Payfactors, is that does not provide a lot of options for different types of specialists, nor different options available to choose from regarding the science field, in particular forensic science. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It helps solve what the market reflects for certain jobs I am evaluating. ### 18. Easy to implement to allow for easier benchmarking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 28, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Ease of getting all of our benchmarking and structure data in one place for easy reporting/updating **What do you dislike about Payscale Ascent (formerly Payfactors)?** Difficulty in uploading multiple ranges (i.e. base/tdc/equity) for the same job **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Not having to do benchmarking within spreadsheets and less clunky analysis of our market data ### 19. I find it harder to use than other pay services. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 30, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** It has pay data but is hard to use. Nothing else. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Really hard to use. Not intuitive. I find myself using google searches instead of gong to this tool because of that. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It isn't because it is too hard to use. ### 20. Difficult to use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** January 19, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Stores the data we need, great customer service. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Accessing that data is extremely unfriendly. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Not solving the problems that are inherent to Payfactors - usability. When looking for a report, I have to know that you call it "Data Insights", and it's not really insights until we analyze it. I wanted to update the default that your wonderful customer service was kind enough to set up for me (I really appreciate your customer service team), but there was no obvious way to do it. So now each time I price a job, I have to go back and filter because I can't figure out how to change the default. NOT user friendly. ### 21. The information I need right at my fingertips. **Rating:** 4.0/5.0 stars **Reviewed by:** Lisa D. | Director of Human Resources, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Being able to get up-to-date compensation information has been a game-changer for us. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There is a lot of work on the company's end to get all the information into the system and keep it updated because it's not directly linked to our HRIS system. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We have confidence that we are paying our employees competitively. ### 22. Payfactors fits our needs **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah H. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 13, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Their Job Description Manager tool is super helpful to create and store all our job descriptions. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The way you select benchmarks to match jobs to is a little clunky. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Job Description Management, General Industry benchmarking. Can find good benchmarking data for just about any zip code. ### 23. Payfactors is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Customer service structures creating projects **What do you dislike about Payscale Ascent (formerly Payfactors)?** Not being able to understand payfactors the first time. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** None, previously payfactors has helped me the creation of structures and etc. ### 24. Utilizes reliable, multiple data sources and methodologies for salary benchmarking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 07, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I appreciate the flexibility to utilize multiple and customized data sources for market analysis. With the abundance of compensation data available online, Payfactors enables us to pinpoint specific competitive sets, ensuring we obtain reliable and well-justified data to our needs. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Sometimes having multiple data sets can also be a downside as it can be overwhelming and unsure which survey match to best select. We want to ensure internal consistency in our practices. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Conduct reliable market analysis that supports our compensation philosophy. ### 25. Robust CMS That Meets Our Organziation's Business Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Robert S. | Manager HRIS & Compensation, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** I enjoy the user interface of PayFactors, and the robust training solutions they offer from complete training guides, videos, and webinars. PayFactors is sleeker than other CMS systems I have used in the past. Their support system goes unmatched as well. We have had timely reponses to any tickets submitted through their support module of the system. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There is a steeper learning curve for the data analytics module within PayFactors. I would offer more webinars for this tool specifically. All other modules have impressed us. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** It is solving our job description management, being able to price jobs against peer groups in the mark place, nicely manage all the surveys we participate in. Our recruiting metrics has improved and we are noticing that our salary ranges are more competitive since using the tool. We also leverage the tool to assist with resolving internal equity concerns. **Official Response from Anna Spessard:** > Hi Robert - Thank you for leaving your feedback. I am so glad Payfactors has helped improve your compensation and recruiting function. In addition, I have shared your suggestion about more resources for the data analytics module with the Customer Education team. Thank you for choosing Payscale! ### 26. Confusing interface **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 01, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Underlying data seems good. Tons of roles. **What do you dislike about Payscale Ascent (formerly Payfactors)?** UI is incredibly confusing. I have to basically re-discover how to look up salary info every time I come in. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Getting more objective data for employees and new roles. ### 27. Excellent product and customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** We just finished implemetning Payfactors, and so far the experince has been great. The data sources are robust, and the platform is easy to navigate. Excellent customer serice. **What do you dislike about Payscale Ascent (formerly Payfactors)?** We had some hiccups with getting our data loads, but in the end it all worked out. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors allows us to enure we are paying our employees at or above market which is part of our comp philosophy. ### 28. Implementation was not great. Platform not as easy to use as Insight. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** August 27, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Not much. Quick Price is the only feature that is intuitive to use. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Not intuitive. Not a great user experience. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Compensation Planning ### 29. My experience with the platform has been great so far **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 05, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The training are very helpful and easy to follow along. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Uploading data is a little confusing. The past two times I tried to upload my own employee information, it did not seem to process and I had to submit a ticket for assistance. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Building easy to read reports regarding market rates and internal salary ranges that can easily be presented to leadership. ### 30. Payfactors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 05, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Love to be able to research and find a great benchmarking for my conpensation pan for our employees. Easy to use. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I wish the info you choose for your company would stay in place and just change the titles, so faster to gather all info thne repeat each time when only changing the title of the job **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** market value of each employee ### 31. Good experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** July 26, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** My account team is extremely helpfu. The actual product is robust, intuitive, and easy to use. Great webinars! **What do you dislike about Payscale Ascent (formerly Payfactors)?** N/A, I don't have any complaints around payfactors. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors enables me to have data for making compensation decisions. ### 32. Salary surveys of labor categories for pricing of proposals **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 27, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** Provides detailed information about experience and education requirements required for various roles as well as base salary and total compensation data at various percentile levels. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It is not always easy to find labor category descriptions that match what I want and I sometimes need to play around with key words of phrases to find appropriate labor category matches. In addition, sometimes I cannot publish prices (labor rates) to save them (works sometimes, but not always). Finally, some labor categories do not include enough gradations to meet my needs (e.g., I need a labor rate for someone with 15+ years of experience, but Payfactors provides a top level of only 8+ or 10+ years of experience). **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I use Payfactors to develop base salary data to develop labor rates to be submitted with various pricing proposals. Payfactors provides the salary survey data I need to determine those base salaries. ### 33. Great Compensation Plan Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 17, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The Quick Price option has been incredibly helpful in benchmarking salary ranges with market comparisons. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There is a lot to explore and learn about the platform. So it feels like a bit of a steep learning curve. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Establishing pay ranges, and discovering ways we may need to adjust our job architecture. ### 34. Payfactors - A wonderful partnership in Compensation **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy D. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 10, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** The integration across the platform has been my favorite aspect as a power user of the tool. With the help from the Payfactors team, we are able to "lift and load" our data with ease. This data is then transformed across the platform and modules to lend itsself to easier pricing of jobs, survey integration and job profile building. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The UI in the Pricing Project module could be a little easier to navigate and read. Increase the size of jobs that fit in the list. Easier to read list. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** We use the platform for annual compensation planning and market analysis. The tool allows us to really target anything from local markets to industry scopes or a blend of both! Better pricing all around and all in one place! **Official Response from Anna Spessard:** > Wow, this is music to our ears! It sounds like you are utilizing the full scope of Payfactors capabilities to take your organization to the next level - thank you for leaving a review! ### 35. Corp. Dir of People & Culture (HR) **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** March 20, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** nothing as of yet. I think I need an expert that knows more about the hospitality group, my rep doesn't seem to have a strong knowledge of our industry or our specific group. **What do you dislike about Payscale Ascent (formerly Payfactors)?** So far, a very common basic job of hour industry is not in here at all. I was told to look up the global platform which isn't and won't work. It is pretty unfortunate. I don't understand why I can't get the peer data until I submit JD's and than wait 5 plus weeks to get it. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** None ### 36. I have worked with Payfactors for 3 years with 2 different companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like the customization and wilingness from the Payfactors team to work with us on complex reports. Its also a very easy and intuitive tool to use! **What do you dislike about Payscale Ascent (formerly Payfactors)?** The user defined fields cant hold formulas **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors make it easier to look at our orginization wholistically and from different perspectives. The Data insights reports are super helpful in identifying our ares of need. ### 37. Great Job Description Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Dana H. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 26, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** I primarily use the job description tool about once per week and I think it's great! The library helps managers easily start the job description creation process. The use of the template allows us to have consistent descriptions while at the same time having customized templates for specific associate groups. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It would be nice to be able to update the template even for JDs that are in the review or draft step. Other than that I really like the module. Will more generative AI features be added to the JD module? **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** With pay transparency a common topic, we are prioritizing the work of updating/creating job descriptions. The tool helps make this proess easy and consistent across the organization. ### 38. Payfactors experience **Rating:** 4.5/5.0 stars **Reviewed by:** Marissa B. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 14, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** Pricing projects, I can easily create a project using all of the surveys we participate in. I blend multiple survey cuts for the perfect job matches. You can easily see the description of the matches as well. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The job description management tool is not used by us often. It needs to be integrated with our system of record for HR to have use. Discussing options to do so. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is helping us develop a pay strategy using the pay strutures tile. Pay ranges and transparency are a big topic and we are using it to help us approach and have a solution. Payfactors also helps us price of jobs using external market data and be competitve. **Official Response from Anna Spessard:** > Hi Marissa, thanks for the review! ### 39. Go-to Compensation Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jae S. | Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** Flexibility, Ease of use(platform), Integration capabilities. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Wish we had robust Merit(performance management) system. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Pay Equity, Survey Alignment/Management. ### 40. Excellent data to inform decisions and instill confidence in your compensation philosophy. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 18, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** Payfactors provides a great deal of flexibility in its solution for the user. The ability to blend multiple data matches per job to get the most accurate representation of its value in the market has been hugely insightful and helpful. We use Payfactors every time we create a new position to determine which pay grade is appropriate for it. We also check all our jobs on a regular basis to ensure we're still paying according to our compensation philosophy. Having accurate real time data has helped our non-profit organization make wise decisions to steward our financial resources and instill confidence in our employees that we're making informed decisions about their compensation. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Despite being a robust tool, it's no magic wand. You still need to deeply understand your jobs and put in the work to learn the platform, the data types, and your jobs at a deep level. Moving from Payscale's Insight tool to Payfactors was a much heavier lift than I anticipated based on conversations with the salesteam. There is a great deal to learn and comparing the two products is like comparing apples to oranges. Moving to Payfactors necessitates re-matching all jobs to ensure you have the most accurate matches regardless of the confidence you had in your prior matches. The implementation process took more attention than I had planned for but by the end I was well prepared to use the tool on an ongoing basis. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors provides the data resources needed to appropriately determine compensation for each of our jobs. The ability to blend data matches helps solve one of our greatest challenges since many of our jobs are unique to our organization. ### 41. Detailed and accurate. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 06, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The salary data on PayFactors is as close to real time as you can get, and accruate to the location you are researching. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Nothing I can think of at this time. Very pleased with the site. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors is saving me time and effort. ### 42. Overall the program is good. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** February 27, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** access to market data and the bar graph so I can easily see where my employees fall in the market. **What do you dislike about Payscale Ascent (formerly Payfactors)?** It lacks the ability to handle PT/Casual employees. E.g., if your employee is PT and on hourly the program only shows salary annually so it makes it harder to compare market data. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** N/A ### 43. Robust Compensation Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 01, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I enjoy the intuitive user interface, and the robust features it has. It makes it easy to use in my compensation analysis and I find myself using it frequently. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Perhaps more training videos being available to customers would be helpful. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Makes it easy to visualize pay gaps by gender, age, etc. ### 44. Easy to use comp benchmarking product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** The training program was great! They have a very thorough onboarding program that provides you with a lot of resources and structure to feel comfortable using the platform. **What do you dislike about Payscale Ascent (formerly Payfactors)?** There are some limitations when it comes to Canadian data. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Helping us benchmark our roles. ### 45. It's good, but can be a bit involved to use it **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 18, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like being able to see pay ranges for my specific area **What do you dislike about Payscale Ascent (formerly Payfactors)?** I find it very complicated to use. Not very intuitive. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** I don't know that it has solved any problems for us yet ### 46. Powerful and User Friendly Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 25, 2023 **What do you like best about Payscale Ascent (formerly Payfactors)?** I like that I can go on Payfactors and and can simplify the complex task of managing compensation data. It also acts as a one-stop shop where I can choose to work on internal positions, or update salary survey data via participation and Im also able to get templates for many salary surveys. I like that Payfactors is able to provide real-time martket data and benchmarks and the reporting tools are aso robust. I appreciate their customer support, our organization works with a particular contact but there's also the ability to submit service requests online. **What do you dislike about Payscale Ascent (formerly Payfactors)?** I would like to see the data auto update as opposed to manually changing effective date. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Overall, Payfactors has greatly improved our campus compensation processes when it comes to market data and benchmarking. The interface makes it easy to organize and analyze our pay information and removes the manual labor involved if we were to organize ourselves. ### 47. Director, Quality/HSE **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a review partner **Source: In-app:** This review was generated through an in-app integration or from one of G2's partnership integrations. This reviewer was not provided any incentive by G2 for completing this review. **Reviewed Date:** June 21, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** ability to see pay scales in different regions for comparisons **What do you dislike about Payscale Ascent (formerly Payfactors)?** Every position requires a Bachelors Degree and gives no consideration to experience without a degree. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** pay equity of job roles ### 48. Payfactors Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 29, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** - Global data - Access to survey data through the platform i.e. Radford - Pricing projects **What do you dislike about Payscale Ascent (formerly Payfactors)?** - Interface - Missing a lot of job titles & associated data that are common in the market **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Payfactors has helped us with market benchmarking and creating salary bands across the organization ### 49. PayFactors Solves A lot of Problems **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** May 31, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** There are so many features that answer a lot of long standing problems we've had in our company. I use Pay Factors everyday now. **What do you dislike about Payscale Ascent (formerly Payfactors)?** The length of the implementation process. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Providing us with well researched pay ranges. ### 50. Strong customer service with straight forward user interface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 04, 2024 **What do you like best about Payscale Ascent (formerly Payfactors)?** I enjoy working with a team of well-informed, friendly and helpful partners. They know the system well and go above an beyond in customer services. **What do you dislike about Payscale Ascent (formerly Payfactors)?** Better workflow with the job description software. **What problems is Payscale Ascent (formerly Payfactors) solving and how is that benefiting you?** Job description repository and just in time total compensation benchmarking. ## Payscale Ascent (formerly Payfactors) Discussions - [Does it include more than just salary?](https://www.g2.com/discussions/what-s-included) - 2 comments, 2 upvotes - [How frequently do you roll out new Payfactors product features?](https://www.g2.com/discussions/new-features-7a0cde50-fb80-4725-a1d4-4d68c3818fe2) - 2 comments, 1 upvote - [How granular does your data get?](https://www.g2.com/discussions/the-data) - 2 comments, 1 upvote - [How do you do it?](https://www.g2.com/discussions/how-it-works-141a9d97-de9e-41b0-bb4e-960cb159f134) - 1 comment, 1 upvote - [What does Payfactors do?](https://www.g2.com/discussions/about-us-b981a137-d3d6-4ece-b0fd-df5ec579798a) - 1 comment, 1 upvote - [View Payscale Ascent (formerly Payfactors) pricing details and edition comparison](https://www.g2.com/products/payscale-ascent-formerly-payfactors/reviews?open_modal_url=%2Fes%2Fproducts%2Fpayfactors%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fpayfactors%252Freviews%26source%3Dsticky_header_pin&page=6§ion=pricing&secure%5Bexpires_at%5D=2026-09-03+10%3A30%3A44+-0500&secure%5Bsession_id%5D=afc4dd0e-2fcc-49bc-a624-7adbfb50e5c1&secure%5Btoken%5D=374691b24e91231bd33f3d5dd77d5d184f2265dd105b98c410c1da8773023c62&format=llm_user) ## Payscale Ascent (formerly Payfactors) Features **Basics** - Performance - Ad hoc Reporting **Platform** - Reward Structuring - Workflow Automation - Compensation History - Performance Management Integration - Embedded Analytics - Reporting Capabilities - Compensation Data Management - Internationalization - Bonus Management - Real-Time Data - Reporting/Analytics - Benefits Management - Commission Management - Incentive Management - Payroll Management - Budget Management - Workflow Management - Compliance Management - Performance Management - Document Management - Employee Management **Basic Features** - High level regression analysis - Dashboard **Generative AI** - Generative AI **Generative AI** - AI Text Generation **Core Features - Salary Benchmarking Software** - Dashboard - Industry Benchmarking - Hierarchy - Activity Dashboard **Platform - Compensation Planning** - Compensation Budgeting - Merit Cycle Planning - Pay Transparency - Automated Compliance - Reward Structuring - Compensation History - Succession Planning - Salary Planning **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Content** - Automation - Content Creation **Risk Mitigation** - Budgeting **Benchmarking and Equity - Compensation Management** - Benchmarking Data - Pay Equity - Salary Bands **Auditing - Salary Benchmarking Software** - Reporting **Additional Features - Compensation Planning** - Reporting Capabilities - Workflow Automation - Integrations **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Logistics** - Integrations & APIs - User, Role and Access Management **Advanced Features - Salary Benchmarking Software** - Structure - Salary Survey - AI - Generative AI **Additional Functionality** - Approval Process Control - Duplicate Detection - AI Copilot - Customizable Reports - Role-Based Permissions - Employee Onboarding - Alerts/Notifications - Data Import/Export - Reminders - Customizable Templates - Compensation Statements - Goal Setting/Tracking - Automated Receipt Matching - Organizational Charting - Market Data Analysis - Employee Reward Programs - Employee Portal - Compensation Plan Modeling - Employee Database - Audit Trail **Additional Functionality** - Customizable Reports - Succession Planning - Data Import/Export - 360 Degree Feedback - Single Sign On - Customizable Templates - SSL Security - Job Scoring - AI Copilot - Customizable Forms - Individual Development Plans - Customizable Branding - For Job Analysts - Benchmarking - Skills Assessment - Talent Acquisition - Generative AI - Multi-Language - Document Templates - Job Comparison - Reporting & Statistics - Access Controls/Permissions - Status Tracking - Factor-based Evaluation - Electronic Signature - Match & Merge - Secure Data Storage **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations ## Top Payscale Ascent (formerly Payfactors) Alternatives - [Salary.com](https://www.g2.com/products/salary-com-salary-com/reviews) - 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